Process modeling for smart factories: using science mapping to understand the strategic themes, main challenges and future trends

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michele Kremer Sott ◽  
Leonardo B. Furstenau ◽  
Liane Mahlmann Kipper ◽  
Yan Pablo Reckziegel Rodrigues ◽  
José Ricardo López-Robles ◽  
...  
Keyword(s):  
Process Modeling ◽  
Design Methodology ◽  
Process Model ◽  
Smart Manufacturing ◽  
Modeling Languages ◽  
Modelling Language ◽  
Science Mapping ◽  
Content Type ◽  
Unified Modelling Language ◽  
Smart Factories

PurposeThe purpose of this paper is to identify the relationships between process modeling and Industry 4.0, the strategic themes and the most used process modeling language in smart factories. The study also presents the growth of the field of study worldwide, the perspectives, main challenges, trends and suggestions for future works.Design/methodology/approachTo do this, a science mapping was performed using the software SciMAT, supported by VOS viewer.FindingsThe results show that the Business Process Model and Notation (BPMN), Unified Modelling Language (UML) and Petri Net are the most relevant languages to smart manufacturing. The authors also highlighted the need to develop new languages or extensions capable of representing the dynamism, interoperability and multiple technologies of smart factories.Originality/valueIt was possible to identify the most used process modeling languages in smart environments and understand how these languages assist control and manage smart processes. Besides, the authors highlighted challenges, new perspectives and the need for future works in the field.

Wand and Weber's good decomposition conditions for BPMN

2014 ◽  
Vol 20 (5) ◽  
pp. 693-729 ◽  
Author(s):  
Florian Johannsen ◽  
Susanne Leist ◽  
Reinhold Tausch
Keyword(s):  
Business Process ◽  
Design Methodology ◽  
Process Model ◽  
Process Modelling ◽  
Process Models ◽  
Modelling Language ◽  
Business Process Modelling ◽  
Content Type ◽  
Process Chains ◽  
Practical Implications

Purpose – The purpose of this paper is to specify the decomposition conditions of Wand and Weber for the Business Process Model and Notation (BPMN). Therefore, an interpretation of the conditions for BPMN is derived and compared to a specification of the conditions for enhanced Event-Driven Process Chains (eEPCs). Based on these results, guidelines for a conformance check of BPMN and eEPC models with the decomposition conditions are shown. Further, guidelines for decomposition are formulated for BPMN models. The usability of the decomposition guidelines is tested with modelling experts. Design/methodology/approach – An approach building on a representational mapping is used for specifying the decomposition conditions. Therefore, ontological constructs of the Bunge-Wand-Weber ontology are mapped to corresponding modelling constructs and an interpretation of the decomposition conditions for BPMN is derived. Guidelines for a conformance check are then defined. Based on these results, decomposition guidelines are formulated. Their usability is tested in interviews. Findings – The research shows that the decomposition conditions stemming from the information systems discipline can be transferred to business process modelling. However, the interpretation of the decomposition conditions depends on specific characteristics of a modelling language. Based on a thorough specification of the conditions, it is possible to derive guidelines for a conformance check of process models with the conditions. In addition, guidelines for decomposition are developed and tested. In the study, these are perceived as understandable and helpful by experts. Research limitations/implications – Research approaches based on representational mappings are subjected to subjectivity. However, by having three researchers performing the approach independently, subjectivity can be mitigated. Further, only ten experts participated in the usability test, which is therefore to be considered as a first step in a more comprising evaluation. Practical implications – This paper provides the process modeller with guidelines enabling a conformance check of BPMN and eEPC process models with the decomposition conditions. Further, guidelines for decomposing BPMN models are introduced. Originality/value – This paper is the first to specify Wand and Weber's decomposition conditions for process modelling with BPMN. A comparison to eEPCs shows, that the ontological expressiveness influences the interpretation of the conditions. Further, guidelines for decomposing BPMN models as well as for checking their adherence to the decomposition conditions are presented.

Disharmony in New Harmony: insights from the narcissistic leadership of Robert Owen

2016 ◽  
Vol 22 (2) ◽  
pp. 146-170 ◽  
Author(s):  
John H. Humphreys ◽  
Milorad M. Novicevic ◽  
Mario Hayek ◽  
Jane Whitney Gibson ◽  
Stephanie S. Pane Haden ◽  
...  
Keyword(s):  
Social Exchange ◽  
Design Methodology ◽  
Process Model ◽  
Historical Case ◽  
Content Type ◽  
Extant Literature ◽  
Process Framework ◽  
Paradigmatic Analysis ◽  
New Harmony ◽  
History Approach

Purpose The purpose of this study is to narratively explore the influence of leader narcissism on leader/follower social exchange. Moreover, while researchers acknowledge that narcissistic personality is a dimensional construct, the preponderance of extant literature approaches the concept of narcissistic leadership categorically by focusing on the reactive or constructive narcissistic extremes. This bimodal emphasis ignores self-deceptive forms of narcissistic leadership, where vision orientation and communication could differ from leaders with more reactive or constructive narcissistic personalities. Design/methodology/approach The authors argue that they encountered a compelling example of a communal, self-deceiving narcissist during archival research of Robert Owen’s collective experiment at New Harmony, Indiana. To explore Owen’s narcissistic leadership, they utilize an analytically structured history approach to interpret his leadership, as he conveyed his vision of social reform in America. Findings Approaching data from a ‘history to theory’ perspective and via a communicative lens, the authors use insights from their abductive analysis to advance a cross-paradigm, communication-centered process model of narcissistic leadership that accounts for the full dimensional nature of leader narcissism and the relational aspects of narcissistic leadership. Research limitations/implications Scholars maintaining a positivist stance might consider this method a limitation, as historical case-based research places greater emphasis on reflexivity than replication. However, from a constructionist perspective, a focus on generalization might be considered inappropriate or premature, potentially hampering the revelation of insights. Originality/value Through a multi-paradigmatic analysis of the historical case of Robert Owen and his visionary communal experiment at New Harmony, the authors contribute to the extant literature by elaborating a comprehensive, dimensional and relational process framework of narcissistic leadership. In doing so, the authors have heeded calls to better delineate leader narcissism, embrace process and relational aspects of leadership and consider leader communication as constitutive of leadership.

Exploring linkages between unlearning and relearning in organizations

2019 ◽  
Vol 26 (5) ◽  
pp. 500-517 ◽  
Author(s):  
Shubham Sharma ◽  
Usha Lenka
Keyword(s):  
Literature Review ◽  
Lifelong Learning ◽  
Learning Organization ◽  
Systematic Literature Review ◽  
Design Methodology ◽  
Process Model ◽  
Content Type ◽  
Course Of Action ◽  
New Knowledge ◽  
Conceptual Difficulties

Purpose Learning, unlearning and relearning (LUR) has been preached as a panacea to organizations. Whereas, research on learning and unlearning has grown exponentially, relearning is still considered as an obscure concept. This paper aims to provide a new insight on organizational relearning and highlight its linkages with organizational unlearning. Design/methodology/approach This study is based upon a systematic literature review of organizational unlearning and organizational relearning. Papers expounding upon relearning were carefully analyzed vis-à-vis organizational unlearning. Findings Organizational unlearning and organizational relearning assume a vital place in developing a learning organization. However, linking the two processes in a sequence tends to arouse certain conceptual difficulties. First, it is not necessary that relearning follows this prescribed ordering sequence. It is a process that can happen without prior unlearning. Second, based on the process model and multiple definitions of unlearning, the very purpose of organizational unlearning is to acquire new knowledge (relearning in literature). Therefore, in this sense, relearning seems to become a redundant concept and a neologism. As a result, this hampers the proper contextualization of relearning. Originality/value This paper attempts to expound upon the debate of organizational relearning and its interplay with organizational unlearning. As the concept of lifelong learning and building learning organizations assumes the center stage in contemporary organizations, it is suggested that unless the conceptual issues of related to LUR are not adequately addressed, academicians will naturally find it difficult to prescribe proper course of action to practitioners.

A process model for identifying online customer engagement patterns on Facebook brand pages

2018 ◽  
Vol 31 (2) ◽  
pp. 595-614 ◽  
Author(s):  
Vidyasagar Potdar ◽  
Sujata Joshi ◽  
Rahul Harish ◽  
Richard Baskerville ◽  
Pornpit Wongthongtham
Keyword(s):  
Empirical Study ◽  
Brand Loyalty ◽  
Design Methodology ◽  
Process Model ◽  
Customer Engagement ◽  
Content Type ◽  
Communication Interaction ◽  
Facebook Pages ◽  
Maximum Reliability ◽  
Practical Implications

Purpose The purpose of this paper is to develop and empirically test a process model (comprising of seven dimensions), for identifying online customer engagement patterns leading to recommendation. These seven dimensions are communication, interaction, experience, satisfaction, continued involvement, bonding, and recommendation. Design/methodology/approach The authors used a non-participant form of netnography for analyzing 849 comments from Australian banks Facebook pages. High levels of inter-coder reliability strengthen the study’s empirical validity and ensure minimum researcher bias and maximum reliability and replicability. Findings The authors identified 22 unique pattern of customer engagement, out of which nine patterns resulted in recommendation/advocacy. Engagement pattern communication-interaction-recommendation was the fastest route to recommendation, observed in nine instances (or 2 percent). In comparison, C-I-E-S-CI-B-R was the longest route to recommendation observed in ninety-six instances (or 18 percent). Of the eight patterns that resulted in recommendation, five patterns (or 62.5 percent) showed bonding happening before recommendation. Research limitations/implications The authors limited the data collection to Facebook pages of major banks in Australia. The authors did not assess customer demography and did not share the findings with the banks. Practical implications The findings will guide e-marketers on how to best engage with customers to enhance brand loyalty and continuously be in touch with their clients. Originality/value Most models are conceptual and assume that customers typically journey through all the stages in the model. The work is interesting because the empirical study found that customers travel in multiple different ways through this process. It is significant because it changes the way the authors understand patterns of online customer engagement.

Ownership relevance in aspect-oriented business process models

2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Process Modeling ◽  
Process Models ◽  
Actor Model ◽  
Content Type ◽  
Business Process Modeling Notation ◽  
Representation Scheme

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.

Science mapping the most-cited publications on workplace learning

2020 ◽  
Vol 32 (4) ◽  
pp. 259-272 ◽  
Author(s):  
Visal Moosa ◽  
Mariyam Shareefa
Keyword(s):  
Communities Of Practice ◽  
Learning Communities ◽  
Knowledge Base ◽  
Workplace Learning ◽  
Design Methodology ◽  
Close Association ◽  
Scholarly Work ◽  
Science Mapping ◽  
Content Type ◽  
Key Concepts

Purpose This study aims to use science mapping to explore the knowledge base on workplace learning. Design/methodology/approach The analyses were based on the 100 most-cited articles out of the 7,469 results that were generated by the search on SCOPUS database. Bibliometric analyses such as keyword occurrence, co-authorship network and bibliometric coupling network were conducted using VOSviewer. Findings The results indicated that scholarly work in the area of workplace learning is on the rise while emphasising the need for contributions from Eastern and Asian perspectives. It was also found that scholarly work on workplace learning can be classified into two major schools of thought, namely, one that revolves around learning communities and other around communities of practice. Finally, analysis of the top-journals revealed that many of them have a close association with the field of education. Research limitations/implications This analysis is based on a single database. Nonetheless, scholars looking forward to research and publish on the topic may consider the key concepts and journals identified in this review. Originality/value To the best of the authors’ knowledge, no other study on bibliometric analysis of the topic has been conducted. This study contributes to the knowledge base on workplace learning by science mapping the existing knowledge.

scholarly journals The quest for organizational flexibility

2016 ◽  
Vol 22 (4) ◽  
pp. 763-790 ◽  
Author(s):  
Monica Anastassiu ◽  
Flavia Maria Santoro ◽  
Jan Recker ◽  
Michael Rosemann
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Design Methodology ◽  
Business Processes ◽  
Contextual Information ◽  
Decision Makers ◽  
Informational Support ◽  
Content Type ◽  
The Social

Purpose – The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process. Design/methodology/approach – The authors report on an evaluation of the ORGANON method through a case study conducted in an organization that works in the social security domain. Findings – The results provide evidences of the feasibility of the method application in this scenario. Originality/value – Our research contributes to the literature on business processes flexibility, specifically through a proposal for context identification that can be extended to current techniques for business process modeling and in turn forms the basis for existing approaches for making business processes more flexible. The work has implications for the strategic management of organizations, by suggesting a method that provides informational support to decision makers about when, where and why business processes need to be adapted.

Integration of stakeholder interests in housing companies’ strategic management

2015 ◽  
Vol 33 (3) ◽  
pp. 224-244 ◽  
Author(s):  
Stephanie Heitel ◽  
Annette Kämpf-Dern ◽  
Andreas Pfnür
Keyword(s):  
Sustainable Management ◽  
Design Methodology ◽  
Process Model ◽  
Strategic Decisions ◽  
Management Planning ◽  
Content Type ◽  
Stakeholder Groups ◽  
Stakeholder Interests ◽  
Sustainable Value ◽  
Practical Implications

Purpose – In addition to financial returns, German housing companies are expected to achieve social and ecological outcomes. This achievement is challenging for management, as expectations from different stakeholders are only partly apparent and often conflicting. The paper aims to discuss these issues. Design/methodology/approach – This paper presents a process model that supports the management of housing companies to systematically explore, evaluate, and integrate stakeholders’ interests into the company’s strategic targets. Findings – The integrated process model improves sustainable value creation, as stakeholders’ interests are transparent and can thus be better satisfied. Research limitations/implications – Due to the action research design, further research cycles and empirical testing with other companies are needed before findings can be generalised. Practical implications – The process enables housing companies to focus on value-generating activities, to react timely to changing needs, and to improve their relationships with stakeholders. Management benefits from increased clarity and legitimacy for strategic decisions as stakeholder demands are made transparent and integrated into the strategic targets. Originality/value – Compared to common participation approaches, all stakeholder groups are consulted, and their expectations are documented transparently within the suggested process model. This results in a better foundation for sustainable management planning and decisions.

The micro-processes during repatriate knowledge transfer: the repatriates’ perspective

2015 ◽  
Vol 19 (4) ◽  
pp. 735-755 ◽  
Author(s):  
Anne Burmeister ◽  
Jürgen Deller ◽  
Joyce Osland ◽  
Betina Szkudlarek ◽  
Gary Oddou ◽  
...  
Keyword(s):  
Knowledge Transfer ◽  
Transfer Process ◽  
Organizational Support ◽  
Design Methodology ◽  
Process Model ◽  
Process Models ◽  
Future Research ◽  
Content Type ◽  
Process Perspective ◽  
Practical Implications

Purpose – The purpose of this paper is to add a process perspective to the literature on repatriate knowledge transfer (RKT) and to understand how the knowledge transfer process unfolds in the repatriation context. Thus, this qualitative study uses existing knowledge transfer process models to assess their applicability to the context of repatriation and explain the micro-processes during RKT. Design/methodology/approach – To provide a rich understanding of these processes from the repatriate perspective, critical incidents reported by 29 German and US American repatriates were content-analyzed. Findings – The findings are summarized in a proposed RKT process model, which describes the roles and knowledge transfer-related activities of repatriates, recipients and supervisors as well as their interaction during four transfer phases: assessment, initiation, execution and evaluation. Research limitations/implications – The experiences of repatriates from different geographic areas as well as the perspectives of knowledge recipients and supervisors were not studied but should be included in future research. In addition, future research could test the applicability of the identified micro-processes to different knowledge transfer contexts. Practical implications – Managers can use the findings to facilitate the RKT process more effectively because the type of organizational support offered can be aligned with the changing needs of repatriates, recipients and supervisors during the four identified phases. Originality/value – This is the first study that takes a process perspective to understand RKT. The integration of the current findings with the existing literature can enable a more nuanced view on RKT.

Unlearning established organizational routines – Part I

2017 ◽  
Vol 24 (1) ◽  
pp. 13-29 ◽  
Author(s):  
Marlena Fiol ◽  
Edward O’Connor
Keyword(s):  
Cognitive Science ◽  
Design Methodology ◽  
Process Model ◽  
Current Understanding ◽  
Organizational Routines ◽  
Organizational Processes ◽  
Content Type ◽  
Proposed Model ◽  
New Learning ◽  
Insight Into

Purpose The purpose of this two-part paper is to develop a process model of unlearning established organizational routines. The model traces the interactions among three unlearning sub-processes: ostensive aspects of initial destabilization of an established routine; performative aspects of ongoing discarding-from-use of old behaviors and experimenting with new ones; and ostensive aspects of eventual release of prior understandings and development of new ones. Design/methodology/approach The paper draws on evidence from psychology and cognitive science to explain the mechanisms underlying organizational processes of unlearning embedded routines. Findings The proposed model contributes to enriching current understanding of unlearning organizational routines without contradicting it. Consistent with prior understanding, destabilizing an old routine may lead to discarding it, and further discarding-from-use is likely required for continued destabilization of embedded routines. Again, consistent with prior understanding, experimenting with new behaviors may be a desired outcome of unlearning an old routine, and ongoing experimentation is likely required to sustain unlearning embedded routines. Originality/value The organizational unlearning literature provides many examples of organizational members relinquishing old routines to then make new learning possible and also provides little insight into the processes by which this occurs. The paper addresses this gap by modeling the mutually reinforcing nature of three unlearning sub-processes.

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