How to develop a digital culture

Purpose There is a grey area when it comes to learning and organizations, and it is something that goes right to the heart of learning itself. If we use the story of the black swan being discovered as an example, up until that point there was a piece of learning which was that all swans were white – part of ‘swan-ness’ was that it was white. However, that piece of knowledge became invalid when black swans were discovered in Australia. Suddenly, not all swans were white, and swan-ness was about being black or white. Design/methodology/approach This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context. Findings There is a grey area when it comes to learning and organizations, and it is something that goes right to the heart of learning itself. If we use the story of the black swan being discovered as an example, up until that point there was a piece of learning which was that all swans were white – part of ‘swan-ness’ was that it was white. However, that piece of knowledge became invalid when black swans were discovered in Australia. Suddenly, not all swans were white, and swan-ness was about being black or white. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.