Consumer Legal Protection Reviewed from Consumer Protection Law in Consumer Dispute Settlement through Litigation

There is a law called Law Number 8 of 1999 that deals with consumer protection. It says that disputes between consumers and business people can be settled through both litigation and non-litigation channels and that both types of channels can be used to do this. Using the courts to settle consumer disputes is a way to do this. This type of dispute resolution refers to the rules for general courts. So that consumers need to get help from the law to get their rights as consumers. Consumer protection is becoming more and more important as science and technology move faster and faster. This is because the speed of science and technology is what drives the productivity and efficiency of producers for the goods or services they make in order to reach their business goals. As a result of this, either directly or indirectly, the Consumers are the ones who feel the effects of these two things the most. In this case, the consumer protection law says that businesses must give legal protection to their customers, so this shows that businesses must do this. And legal remedies for resolving disputes between customers and business people in the event of a dispute can be used both in court and out of court. In order for a dispute to be resolved through litigation, one party has filed a lawsuit against the other party. However, non-litigation dispute resolution can be done in a number of ways, such as through negotiation, consolidation, mediation, arbitration, and so on. Keywords: Legal Protection, Consumers, Consumer Disputes, Litigation, Laws.

Influence of Pos Giro Mobile (PGM) in Running the Service Process of PT. Pos Indonesia (Case Study at Padangsidimpuan Post Office)

Along with the rapid development of technology, business people are required to be able to use the internet as a medium for doing business online in order to increase service effectiveness so that customers can access services easily anywhere and anytime. This study aims to analyze how the role of Pos Giro Mobile (PGM) in carrying out the service process of PT. Indonesian post. The research method used is descriptive by examining what are the benefits and how to introduce PGM to the community as well as what obstacles are passed. The results showed that PT. Pos Indonesia has introduced the Pos Giro Mobile (PGM) product to the public. However, people who lack knowledge of technology become one of the obstacles so that PT. Pos Indonesia decided to socialize directly as well as teach how to use the application.

Analisis Faktor – Faktor yang Mempengaruhi Nilai Cash Holding Pada Perusahaan Sektor Industri Konsumsi yang Terdaftar di BEI

The consumption industry is a type of business that is developing quite rapidly in Indonesia which results in quite tight competition in the business industry in Indonesia so that it requires business people to be able to run their business and maintain their existence. This study intends to examine the effect of cash flow, growth opportunity, leverage, net profit/loss on cash holding in consumption industry companies listed on the Indonesia Stock Exchange for the 2017-2019 period. The research uses descriptive quantitative methods. The data used is secondary data obtained from the IDX through the https://www.idx.co.id site and obtained a sample of 36 companies that meet the criteria. The data analysis techniques used are: classical assumption test, multiple linear regression and hypothesis testing which includes t test and f test. The conclusion obtained from this study is that cash flow has a positive and significant effect on cash holding, leverage has a negative and significant effect on cash holding, growth opportunity, and net profit/loss has no and no significant effect on cash holding. Based on the coefficient of determination test, it was found that the dependent variable in this study was influenced by all independent variables as much as 34.7% and the remaining 65.3% was influenced by other variables apart from this study

FORMULASI ETIKA BISNIS HALAL THAYYIB DALAM PERSPEKTIF MAQASHID SYARIAH KONTEMPORER JASSER AUDA

This study aims to find the formulation of thayyib halal business ethics in the perspective of contemporary maqashid syaria. In Indonesia there are many fraudulent investments under the guise of syari'ah. In fact, Islamic business has the principle of a halal thayyib business that prioritizes the benefit and prosperity of every creature as a form of implementing maqashid sharia. Therefore, it is important to study this problem so that business ethics can be more contextual with current conditions. This research is included in normative research with a conceptual approach and an analytical approach. The data collection method uses literature review. While the research data analysis using descriptive-qualitative. The results show that: first, the formulation of the halal thayyib business in the perspective of Jasser Auda's contemporary maqashid syari'ah is a description of one of the maqashid sharia, namely to maintain and fulfill the desire and benefit of wealth (hifdzul mal). This concept can be viewed in terms of how to get it or in terms of maintaining the property that is already owned. Second, halal thayyib business ethics includes the prohibition on containing elements of usury, gharar, maisir, ihtikar, and bai' najasy'. Meanwhile, the Maqashid sharia is to avoid the practice of tyranny against business people, to avoid gharar in buying and selling transactions so that it is free from fade, loss, and injustice in business transactions, avoiding laziness from work due to dreams and speculation, and to avoid "false requests". which can cause loss or injustice.

Why top managements must change their fundamental assumptions

Purpose Despite today’s profusion of customer-centric rhetoric, most business people still believe that the primary purpose of business is profits. But the most resilient and sustainably successful firms consistently select one primary purpose: enrich the lives of their customers. 10; Design\methodology\approach The article maps how the most valuable and fastest growing firms are paving the way for an era of customer-driven capitalism. Findings In the current digital age, an obsession with delivering value to customers is proving to be the key driving force for success. Practical\implications The goal of customer-value primacy is not a threat to other stakeholders. Originality\value Customer-driven leadership is a hallmark of successful management in the current context. Top management must institute and continuously support a value creation process that works backwards from the future. 10;

Penerapan Asosiasi Algoritma Apriori Pada Data Penjualan Alat-Alat Listrik Dan Tekhnik

The incompatibility of information in reporting productsthat are sold, and data storage is very large, business people, especially in the sales business are required to find an appropriate strategy that can increase sales and marketing of products sold, one of which is by using electronic product sales data. Therefore, anapplication is needed that is able to sort and select data, so that information can be obtained that is useful for users, namely data mining. Associate patterns can be used to place products that are often purchased together into an area that is close together so as to facilitate the customer in finding the desired product and designing the appearance of products in the catalog. The method used is theApriori Algorithm method, with the help ofTanagra 1.4.50 tools and processing transaction data using Microsoft Excel 2007.

Sentimen Analisis Customer Review Produk Shopee Indonesia Menggunakan Algortima Naïve Bayes Classifier

Gaining customer satisfaction and trust has become the main challenge in achieving success in the business world. Business people need to identify problems that arise from reviews given by customers. However, reading and classifying each review takes a long time and is considered ineffective. To overcome this, this study aims to analyze the customer sentiment of shopee products using the nave Bayes classifier algorithm. The data used in this study is a customer review of the Xiaomi Redmi Note 9 products which are sold on the Shopee Indonesia website. Customer review data is collected by applying the Web Scraping technique. The algorithm used in this study is the Naïve Bayes Classifier which is known to be popular and effective in classifying data. This study also applies the Knowledge Discovery in Text (KDT) methodology to extract information from text data. The results of the classification using the Naïve Bayes algorithm found an accuracy value of 85%. This study proves that by applying sentiment analysis techniques, business people are able to find out the opinions of customers as an evaluation material that needs to be done to optimize the products and services provided.

PEMBERDAYAAN PELAKU USAHA IKAN ASIN MELALUI PEMBUATAN MINI STUDIO DAN PELATIHAN FOTO PRODUK

AbstrakKeberadaan teknologi informasi memberikan pengaruh positif untuk pelaku usaha. Seperti yang terjadi beberapa tahun belakangan ini, media sosial seperti twitter, facebook, whats app,istagram yang semula digunakan sebagai alat penyampai pesan kini menjadi media memasarkan produk. Alasannya sederhana selain jangkauan internet yang luas, aksesnya mudah, serta biayanya murah. Selain itu media sosial memfasilitasi komunikasi dua arah dengan mengizinkan setiap orang dapat berinteraksi dan berkontribusi melalui percakapan online. Inilah yang menyebabkan media sosial menjadi paradigm baru dalam hal pemasaran produk. Namun demikian kenyataannya masih banyak juga pelaku usaha melakukan pemasaran secara tradisional sehingga cakupan peluang untuk mendapat omzet yang besar terbatas. Seperti halnya yang dilakukan kaum ibu pelaku usaha ikan asin di Samadikun Cirebon. Mereka masih menggunakan cara tradisional dalam memasarkan produknya. Belum lagi banyak ditemukan kardus bekas di sekitar rumah warga yang tidak dikelola. Oleh karena itu, tim pengabdian merancang suatu pelatihan dan pendampingan membuat mini studio dari kardus bekas untuk digunakan sebagai media foto produk ikan asin. Pelaku usaha juga dibekali dengan pelatihan teknik foto produk melalui smartphone. Tujuannya meningkatkan keterampilan membuat mini studio, foto produk dan meningkatkan pengetahuan market acces pelaku usaha. Adapun metode kegiatan pengabdian masyarakat dilakukan dengan ceramah, tanya jawab, dan simulasi. Tahapan yang dilakukan mulai dari observasi lapangan, sosialisasi, pelatihan, dan evaluasi. Melalui kegiatan PKM ini pelaku usaha ikan asin dapat meningkatkan omzet penjualan dengan memanfaatkan media social. AbstractThe existence of information technology has a positive influence on business actors. As has happened in recent years, social media such as Twitter, Facebook, WhatsApp, and Instagram, which were originally used as a means of conveying messages, have now become media to market products. The reason is simple apart from wide internet coverage, easy access, and low cost. In addition, social media facilitates two-way communication by allowing everyone to interact and contribute through online conversations. This is what causes social media to become a new paradigm in product marketing. However, in reality there are still many business actors doing traditional marketing so that the scope of opportunities to get large turnover is limited. As has been done by the women who run salted fish business in Samadikun Cirebon. They still use traditional methods in marketing their products. Not to mention that many used cardboard boxes were found around residents' houses that were not managed.Therefore, the community service team designed a training and assistance in making a mini studio from used cardboard to be used as a media for photos of salted fish products. Business actors are also provided with training on product photo techniques via smartphones. The goal is to improve skills in making mini studios, product photos and increase market access knowledge of business people. The method of community service activities is carried out by lectures, questions and answers, and simulations. The stages are carried out starting from field observations, socialization, training, and evaluation. Through this PKM activity, salted fish business actors can increase sales turnover by utilizing social media.

Human Resources Approach for Optimization of Knowledge Management Implementation: A Case Study at Binus University

Professional human resources view knowledge management as a guarantor of knowledge owned, acquired, and developed together with other people in the organization so that personal knowledge can become organizational knowledge that can contribute to organizational performance. This study aims to analyze the optimization of the implementation of knowledge management at Bina Nusantara University to approach human resources. This approach is carried out to gain commitment and at the same time increase the competence of human resources in using knowledge management. This study uses a qualitative research method with the type of case study. The research results at Bina Nusantara University show that the resource approach focuses on empowering stakeholders, managing perceptions, developing individual competencies and commitments, and appreciating all achievements. This human resource approach is grouped into students, alumni, and parents. Second, industry, business people, and the community. Third, faculty members, and fourth, staff. This research contributes to a deep understanding of the human resource approach for optimizing knowledge management in higher education.

Why would you buy an electric car on Jetski Friday? Or, a critique of financial markets from an options trading room

This article presents a close, dialogue-based ethnographic account of a group of contemporary options market makers making a decision about pricing options in Tesla, Inc. Careful attention to their deliberations reveals how the rise of algorithms and automation on financial markets have rendered traders alienated and estranged from the markets they work on for their livelihood. This alienation arises, in part, due to novel cascade effects between futures and underlying equities, which algorithmic and automated trading seems to afford, and which also relate to news events as well as the actions of politicians and prominent business people. Emerging from this alienation, traders produce a critique of how highly automated financial markets allocate capital and how ripe they are for political manipulation.