Factors inhibiting the internet adoption by base of the pyramid in India

2018 ◽  
Vol 20 (4) ◽  
pp. 323-336 ◽  
Author(s):  
Sumedha Chauhan ◽  
Parul Gupta ◽  
Mahadeo Jaiswal
Keyword(s):  
Digital Literacy ◽  
Perceived Risk ◽  
Future Research ◽  
The Internet ◽  
Intention To Use ◽  
Digital Information ◽  
Structured Interviews ◽  
Internet Adoption ◽  
Content Type ◽  
Use Of The Internet

Purpose This paper aims to explore the factors inhibiting the internet adoption among base of pyramid (BoP) and to develop further insights of such factors. Design/methodology/approach Researchers used a mixed-method study with QUAL/QUAN sequence in this research. Given the dearth of research on the internet usage by the BoP segment in India, the authors began with the exploratory qualitative study. Semi-structured interviews in local language were carried out with the people belonging to the BoP segment in India using common interview protocol. Face-to-face interviews were conducted for 20-30 min with ten people. Thematic analysis (Braun and Clarke, 2006) was conducted on the interview transcripts which lead to five themes. These themes were identified as the potential inhibitors to the internet adoption by the BoP segment in India. This step was further followed by a confirmatory quantitative study. Findings The results confirm that the factors such as lack of digital literacy, complexity and language barrier play a significant role in inhibiting the internet adoption by the BoP segment. However, there is no impact of perceived risk and cost on the internet adoption. The significant relationship between lack of digital literacy and intention to use implies that if the BoP segment is capable to locate, evaluate and use digital information, it is more likely to use the internet. Similarly, the relationship between complexity and the intention to use suggests that if the BoP segment finds it easy to use and understand the internet, it is more likely to use it. Practical implications This research has the implications for government departments and policymakers that are responsible for promoting use of the internet. Therefore, such departments and policymakers are advised to channelize their effort on resting the digital literacy, especially in terms of internet adoption. Findings of this study show that digital literacy, complexity and language barriers are major inhabitants in the internet adoption. Directed and focused government policies and initiatives such as subsidized seminars and training programmes specially designed for the BoP segment can help in increasing internet adoption. Social implications The adoption and use of the internet services by BoP have major implications for digital equality. Therefore, it would be important to explore the factors inhibiting the internet adoption among BoP. Originality/value This paper not only explores the factors inhibiting internet adoption among BoP in developing countries such as India but also provides deeper insights to these factors by collecting first-hand information from target segment. The finding of this research provides meaningful inputs to policymakers and also to industry to remove digital divide in the target population. This is how this research adds value to the existing knowledge available in this domain and it also provides agenda for future research.

scholarly journals Peningkatan Kemampuan Literasi Digital bagi Siswa Kelas 4 dan 5 SDN Tanjakan 3, Kabupaten Tangerang

2020 ◽  
Vol 5 (1) ◽  
pp. 141-148
Author(s):  
Roikhan Mochamad Aziz ◽  
Muhammad Asyep Syam’aeni ◽  
Nisfina Sya’baniyah ◽  
Izzah Corrie Fatihah
Keyword(s):  
Digital Literacy ◽  
Positive Impact ◽  
The Internet ◽  
Digital Information ◽  
School Students ◽  
Negative Side ◽  
Digital World ◽  
Information And Communication ◽  
Use Of The Internet ◽  
The Right

IMPROVEMENT OF DIGITAL LITERACY ABILITY FOR GRADE 4 AND 5 STUDENTS OF SDN TANJAKAN 3, TANGERANG REGENCY. Digital information resources are very abundant, due to advances in information technology and the internet. The current condition of students in Indonesia, which is a digital native generation, has a high dependence on information retrieval on the internet. Aside from the internet having a positive impact, the internet also has a negative side and that information can spread quickly on the internet. Digital literacy is needed to teach children the basics of socializing and digital security so they can explore the digital world safely and confidently. The subjects of this study were elementary school students in Tanjakan Village, Rajeg, Tangerang. This study uses a practical pragmatic theoretical approach that directs children to learn in groups and together solve each problem. The result of this service program is that digital literacy is carried out according to the desired target, and participants gain insight into information and communication technology and the use of the internet in a healthy and safe manner. With the right internet training, it is expected to avoid the dangers of the internet from the negative side. Participants already know tips on how to find a true or fake news on an internet website, and can surf safely and healthily. Based on the evaluation, participants of SDN Tanjakan 3 understood the material that had been delivered and agreed to use a healthy and safe internet.

Digital information resources: use and perceptions of deaf and hearing students

2019 ◽  
Vol 35 (3/4) ◽  
pp. 227-243
Author(s):  
Abdoulaye Kaba ◽  
Ziyad K. Ellala
Keyword(s):  
Digital Libraries ◽  
Information Resources ◽  
The Internet ◽  
Digital Information ◽  
Deaf Students ◽  
Content Type ◽  
Online Databases ◽  
Al Ain ◽  
Significant Difference ◽  
Use Of The Internet

Purpose The purpose of this study is to investigate the use of the internet among deaf and hearing students. The study also explores the perceptions of students toward the internet, online databases and digital libraries. Design/methodology/approach The study uses a survey questionnaire to collect data from the sample. The sample consists of 59 hearing and 53 deaf students studying at Al Ain University of Science and Technology Al Ain University (AAU). Descriptive statistics and t-tests are used to analyze data. Findings Findings of the study show that at least 90 per cent of participants are using the internet for intellectual activities and social communications. In addition, the majority of deaf and hearing students have positive perceptions toward digital information resources. For gender differences, the study found no significant difference between men and women in the use of internet or in their perceptions toward the importance of online databases and digital libraries. However, results of the study confirmed significant difference between deaf and hearing students in relation to internet use, perception toward the importance of online databases and digital libraries. Research limitations/implications The sample of the study are students studying at AAU. Future studies may expend this study by including deaf participants from various institutions in UAE. Originality/value The results of the study could be used in planning and providing digital information resources and services for deaf students.

scholarly journals Unravelling Secondary Students’ Challenges in Digital Literacy: a Gender Perspective

2016 ◽  
Vol 5 (1) ◽  
pp. 42 ◽  
Author(s):  
Esther Argelagós ◽  
Manoli Pifarré
Keyword(s):  
Secondary Students ◽  
Digital Literacy ◽  
The Internet ◽  
Digital Information ◽  
Computer Screen ◽  
Search Terms ◽  
Web Information ◽  
Cognitive Activities ◽  
Information Problem ◽  
Use Of The Internet

The use of the Internet to learn involves complex cognitive activities. Educational researchers claim more attention in studying the nature of students’ challenges when using digital information for learning purposes. Our research investigated in depth the challenges that secondary students face when solving web information-problem tasks. We thoroughly analysed how forty secondary students (18 girls and 22 boys) solved a scholar task using web information. The students’ actions on the computer screen were logged. Findings showed specific difficulties in solving digital tasks due to when (1) typing appropriate search terms, and when (2) selecting reliable and useful results from a “search engine results page”, which hinders the correct finding and understanding of web information needed to solve the digital task. In addition, the participants had a lack of reflection regarding the different actions to solve the digital task. Furthermore, our findings revealed that gender was not associated with differences in digital attainment.

Online environments in children’s everyday lives: children’s, parents’ and teachers’ points of view

2015 ◽  
Vol 16 (1) ◽  
pp. 3-16 ◽  
Author(s):  
Terhi Tuukkanen ◽  
Terhi-Anna Wilska
Keyword(s):  
Antisocial Behaviour ◽  
The Internet ◽  
Structured Interviews ◽  
Primary School Teachers ◽  
Content Type ◽  
Everyday Lives ◽  
Perceived Effects ◽  
Online Environments ◽  
Use Of The Internet

Purpose – This article aims to explore the role of online environments in children’s everyday life. We examine the meanings that children aged 11-13, parents and teachers derive from their understanding of online environments and make a typology of the perceived opportunities and risks of the online environments for children. The research questions are: how do children, parents and teachers experience the effect of online environments on children’s everyday lives, what opportunities and risks for children are noticed in online environments and what similarities and differences are there in children’s, parents’ and teachers’ point of views in terms of opportunities and risks? The theoretical framework of the study consists of the discussion on opportunities and risks of using online environments. Design/methodology/approach – The data were collected by conducting semi-structured interviews in Finland in 2012. Altogether, 27 interviews were conducted with children, parents and primary school teachers. The interview data were analysed with content analysis. Findings – As a result, we found four types of perceived effects that represent opportunities and risks: learning and socialization, sense of community and empowerment, antisocial behaviour and threat to security. According to this study, children, parents and teachers agree with each other in many issues concerning children’s use of the online environments. On the other hand, children also have issues and problems that parents and teachers may not be aware of, or they do not view them as important. Originality/value – This qualitative study focused on how children, parents and teachers described their subjective feelings about the effects of using the online environments. Thus, this study provides a new viewpoint on the research that has mostly relied on querying parents or teachers about children’s use of the Internet, neglecting children’s often different perspectives on the risks of the Internet.

Ownership-based asymmetries in training evaluation practices of call centres

2019 ◽  
Vol 51 (1) ◽  
pp. 13-23 ◽  
Author(s):  
Muhammad Ali Asadullah ◽  
Jean Marie Peretti ◽  
Walid Derbel ◽  
Sarra Rajhi
Keyword(s):  
Firm Heterogeneity ◽  
Training Evaluation ◽  
Qualitative Inquiry ◽  
Future Research ◽  
Call Centre ◽  
Structured Interviews ◽  
Content Type ◽  
Evaluation Practice ◽  
Evaluation Practices ◽  
Measuring Training

Purpose The purpose of this paper is to explore the underlying asymmetries in training evaluation practices of call centre (CC) firms based on their “in-house” and “subcontractor” ownership heterogeneity. Design/methodology/approach The data for this qualitative inquiry were collected from key informants of 13 different CCs in Pakistan through semi-structured interviews. Findings The findings revealed various asymmetries in training evaluation practices among in-house and subcontractor CCs based on five different dimensions of two renowned training evaluation frameworks. Practical implications Training evaluation professionals can benefit from training evaluation methods identified in this study for measuring training evaluation practice and advancing future research. Originality/value This study has theoretically contributed to the existing research on firm heterogeneity and human resource management by focussing on training evaluation practices in CCs.

Challenges of achieving social upgrading in Bangladesh’s apparel industry

2018 ◽  
Vol 15 (2) ◽  
pp. 77-94 ◽  
Author(s):  
Mohammad Tarikul Islam ◽  
Christina Stringer
Keyword(s):  
Design Methodology ◽  
Apparel Industry ◽  
Value Chains ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Lower Tier ◽  
Economic Upgrading ◽  
System Operating ◽  
Social Upgrading

Purpose Despite substantial economic upgrading, Bangladesh’s apparel industry remains confronted by claims of precarious working conditions. This paper aims to understand the challenges of achieving social upgrading and whether benefits of economic upgrading can transfer to workers and their dependents through social upgrading. Design/methodology/approach Semi-structured interviews were undertaken with 90 participants from six apparel firms in Bangladesh. The interviews were conducted following the Rana Plaza disaster. Findings The results suggest that social upgrading has not occurred to the same extent as economic upgrading. Social upgrading has been compromised in part, by the tiered factory system operating and a lack of governance within the lower tier firms. Research limitations/implications Single country and one industry constitute the main limitations of this research. Future research could include multiple countries and industries to allow for greater generalization of findings. Originality/value The paper provides new insights on how social upgrading might be compromised within the global value chains context and its impact on developing country supplier firms, workers and their families.

scholarly journals The Relationship between Language Proficiency Level and L2 Digital Literacy Self-efficacy: A Study of EFL University Students

2021 ◽  
Vol 21 (2) ◽  
Keyword(s):  
Digital Literacy ◽  
Self Efficacy ◽  
English Proficiency ◽  
Literacy Skills ◽  
Future Research ◽  
Online Information ◽  
Digital Information ◽  
Proficiency Level ◽  
Efl Students ◽  
The Relationship

The evolving digitization of teaching and learning in higher education institutions requires students to be digitally literate (Miller 2015). Despite the echoes of being “digital natives” (Prensky 2001), many EFL students experience difficulties when locating, retrieving, evaluating, and synthesizing digital information at their disposal, especially when the information is in English. To this end, this study is conducted to scrutinize the relationship between EFL students’ second language (L2) digital literacy skills and strategies (DLSs) self-efficacy and their English proficiency level. A total of 93 Saudi students majoring in English at Prince Sattam bin Abdulaziz University were surveyed for their English proficiency level and their abilities to use three major domains of digital literacy skills. The data were analyzed statistically using descriptive measures and ANOVA. The results revealed a significant positive correlation between English proficiency and L2 DLSs. Students with intermediate and upper-intermediate English levels displayed low efficacy in their abilities to navigate, evaluate, and synthesize online information compared to advanced English users. The study concluded that students with higher English proficiency are more responsive to digital literacy skills and can perform well in digitally enhanced environments than basic English users. Pedagogical implications and areas for future research are discussed.

scholarly journals Co-creation of services: an online network perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Reihaneh Bidar ◽  
Alistair Barros ◽  
Jason Watson
Keyword(s):  
Future Research ◽  
Structured Interviews ◽  
Final Model ◽  
Content Type ◽  
Creation Process ◽  
Online Networks ◽  
Environmental Stimuli ◽  
Value Perception ◽  
Value Perceptions ◽  
Different Types

PurposeIn the co-creation process from a network perspective, service is produced, designed, and evaluated entirely by the actors with dynamic roles and with less participation by the firm's employees in the service process. The purpose of this paper is to develop a theoretical model that represents environmental stimuli and value perceptions that contribute to service co-creation behaviour in an online network.Design/methodology/approachA total of 36 semi-structured interviews were conducted with members of two online programming communities – GitHub and Stack Overflow co-creators, with the data analysed using thematic analysis. The stimulus-organism-response model guided the development of the final model.FindingsSocial influence and trust are influential in actor value perceptions, including primary and network value, the interplay of which leads actors to co-production, supportive, and administrative behaviour. Environmental factors do not directly drive actors; rather it is the value that initiates and drives actors, which, by extension, initiates and drives the co-creation of services.Research limitations/implicationsThe service co-creation behaviour model provides a basis for future research in the co-creation and co-destruction context to model behaviours within the online network organisation setting and thereby enable improvement of such systems. This model can be operationalised in a network environment through design features.Originality/valueThis paper provides a rich understanding of environmental stimuli and value perception factors that contribute to the co-creation of services, and identifies different types of behaviours in dynamic online networks. This paper presents a new model of different types of behaviours emerging from actor participation in the co-creation process.

The effects of network neutrality on the incentive to discriminate, invest, and innovate: a literature review

Info ◽  
2016 ◽  
Vol 18 (3) ◽  
pp. 42-57 ◽  
Author(s):  
Daeho Lee ◽  
Dong-Hee Shin
Keyword(s):  
Design Methodology ◽  
Relevant Literature ◽  
Future Research ◽  
The Internet ◽  
Network Neutrality ◽  
Research Directions ◽  
Content Type ◽  
Economic Background ◽  
Future Research Directions ◽  
Do So

Purpose The purpose of this study is to categorize network neutrality according to its issues under debate and assess the state of the debate based on such organization. In addition, the study discusses the reasons that network neutrality is so difficult to solve and the future research directions that would do so. Design/methodology/approach This study presents a critical review of the current network neutrality issues and summarizes the economic background of each position in the debate. The relevant literature is organized by issue to examine the reasons that the network neutrality debate is so difficult to solve and determine the further study required to solve it. Findings An analysis of the relevant literature suggests that the proponents and opponents of network neutrality disagree on the best methods of developing the Internet. Therefore, future research and regulatory and practitioners’ applications would greatly benefit from a comprehensive review of that literature. Originality/value Network neutrality regulation is receiving increased attention because the development and significant influences of the Internet are becoming more apparent.

scholarly journals Assessing the quality of collaboration towards the achievement of Sustainable Energy Innovation in PFI school projects

2015 ◽  
Vol 8 (3) ◽  
pp. 408-440 ◽  
Author(s):  
Sulafa M. Badi ◽  
Stephen D Pryke
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Sustainable Energy ◽  
Primary Data ◽  
Future Research ◽  
Limited Attention ◽  
Structured Interviews ◽  
Content Type ◽  
Energy Innovation

Purpose – The purpose of this paper is to examine the quality of collaboration towards Sustainable Energy Innovation (SEI) in Private Finance Initiative (PFI) projects. While the capacity of PFI to encourage collaboration towards innovation is largely advocated by its proponents; however, it remains to be supported by empirical evidence. Design/methodology/approach – Adopting the Complex Product System (CoPS) innovation management model, the authors assess the quality of collaboration at the interface between the innovation superstructure of public sector clients and users, and the innovation infrastructure of private sector designers, contractors and operators. Two interactional elements are examined upon which the quality of collaboration is assessed: openness of communication and alignment of objectives. The authors apply the model to four new-built PFI school projects within the context of the UK government Building Schools for the Future Programme. Semi-structured interviews with total of 50 key stakeholders were used as the primary data collection method. Findings – PFI has introduced a number of problematic issues weakening collaborative efforts towards innovation in the project environment. Particularly, the study underlines the restricting internal contractual relationships within the integrated Project Company and the misalignment of Design-Construction-Operation sustainability objectives. It also highlights ineffective communication with public sector clients and users brought in by the restricted nature of PFI engagement processes as well as the misalignment of public sector-private sector sustainability objectives. Research limitations/implications – The qualitative nature of the chosen research methodology limits the ability to generalise. The research findings need to be confirmed or rejected by means of quantitative research as representative of all PFI projects. Practical implications – The study emphasizes the public authority’s role in relation to providing the necessary conditions for the creation of a collaborative environment conducive to SEI in PFI projects. Originality/value – The study was able to expand the understanding of innovation and collaboration management processes in PFI projects in three respects: First, addressing the limited attention to innovation in PFI research, the study is the first to examine the quality of collaboration in PFI projects towards the implementation SEI. Second, examining the quality of collaboration in PFI projects through the lens of CoPS provides a new understanding of sustainability innovation and strongly indicates that the CoPS model should be expanded to account for the dynamics of innovation processes in the procurement of sustainable CoPS. Third, the explorative nature of the study was useful in generating research hypotheses that can form the basis for future research on SEI in PFI projects.

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