The critical managerial capabilities of medical and nursing managers in an Israeli hospital

2015 ◽  
Vol 3 (1) ◽  
pp. 81-102 ◽  
Author(s):  
Ana Shetach ◽  
Ohad Marcus
Keyword(s):  
Job Satisfaction ◽  
Design Methodology ◽  
Two Dimensions ◽  
Religious Groups ◽  
Culturally Specific ◽  
Content Type ◽  
Nursing Managers ◽  
Managerial Capabilities ◽  
Practical Implications

Purpose – The purpose of this paper is to determine the managerial capabilities that are required of medical and nursing managers, in a Christian-affiliated hospital in Israel, in order to promote the job satisfaction of their subordinates. Design/methodology/approach – Data were gathered via questionnaires, administered to 107 doctors and nurses of a small Christian-affiliated hospital in Israel, regarding the job satisfaction of the respondents, and their evaluation of the managerial capabilities of their medical and nursing superiors. Correlations and regressions were carried out on the data. Findings – Overall managerial capabilities of medical and nursing managers were shown to be significantly related to how their subordinates felt about their teams and about their work. The results suggest differences between nurses and doctors. When analyzed for the two dimensions of managerial capabilities and the two dimensions of job satisfaction, the results were significant for the nurses, but not significant for the doctors. When tested for Christians vs non-Christians, the results for the nurses were the same as in the sample as a whole; whereas for the doctors, there were differences between the two religious groups. Research limitations/implications – The sample is small and culturally specific, thus limiting the generalization potential of this study. Practical implications – Findings of this research may have practical implications regarding hospitals’ recruitment, promotion, instruction and follow-up policies. Originality/value – This study sheds light on the issue of hospital management and leadership within a specific cultural-religious setting, which has not been previously investigated.

Relationships at work, burnout and job satisfaction: a study on Irish psychologists

2016 ◽  
Vol 21 (1) ◽  
pp. 23-36 ◽  
Author(s):  
Silvia Roncalli ◽  
Michael Byrne
Keyword(s):  
Mental Health ◽  
Job Satisfaction ◽  
Community Mental Health ◽  
Design Methodology ◽  
Service Providers ◽  
Two Dimensions ◽  
Psychological Mindedness ◽  
Content Type ◽  
Relational Factors ◽  
Practical Implications

Purpose – The purpose of this paper is to examine the levels of job satisfaction (JS) and burnout among psychologists working in Irish community mental health teams (CMHTs), and the relationships between these factors and three relational predictors: teamwork, liaison with management/supervisor and relationships among co-workers. Associations with absenteeism and participants’ turnover potential were also explored. Design/methodology/approach – Participants were 77 psychologists currently working in CMHTs nationwide or who had left a CMHT in the previous three years. Findings – Liaison with management/supervisor and teamwork emerged as significant predictors of JS but not of burnout. Relationships among co-workers emerged as a significant predictor of two dimensions of burnout. JS and burnout levels had no overall significant association with absenteeism or turnover potential. Practical/implications – This study confirmed that well-known associations between relational aspects of one’s job and the levels of JS and burnout were also present in this sample of psychologists, highlighting the vulnerability of these professionals to the same risks that affect workers in positions requiring comparatively lower psychological-mindedness. Service providers need to consider this important factor in their efforts to enhance productivity and prevent turnover, and it can be addressed at no extra costs by optimising the use of existing resources. Originality/Value – This study is one of the first to focus on relational aspects of CMHTs considering a sample of psychologists. Furthermore, while the three relational factors considered have been examined before in their individual relationships to JS and burnout, this study investigates their interactions with each other.

Ethical consumers' brand avoidance

2014 ◽  
Vol 23 (2) ◽  
pp. 114-120 ◽  
Author(s):  
Anne Rindell ◽  
Tore Strandvik ◽  
Kristoffer Wilén
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Two Dimensions ◽  
Qualitative Approach ◽  
Specific Group ◽  
Content Type ◽  
Ethical Concerns ◽  
Ethical Consumers ◽  
Consumer Values ◽  
Practical Implications

Purpose – The purpose of this paper is to explore ethical consumers' brand avoidance. The study contributes to brand-avoidance research by exploring what role consumers' ethical concerns play in their brand avoidance. Design/methodology/approach – A qualitative approach is adopted by interviewing 15 active members of organizations that represent ethical concerns for the well-being of animals, the environment and humans. Findings – The study indicates that consumers with a strong value-based perspective on consumption (such as ethical consumers) may reject brands in two different but interrelated ways. In essence, the study reveals characteristics of brand avoidance that have not been discussed in earlier research, in terms of two dimensions: persistency (persistent vs temporary) and explicitness (explicit vs latent). Practical implications – The study shows the importance of considering the phenomenon of brand avoidance, as it may reveal fundamental challenges in the market. These challenges may relate to consumer values that have not been regarded as important or that have been thought of as relating only to a specific group of consumers. Originality/value – The ethical consumers' views represent new insights into understanding brand avoidance.

Increasing employee job satisfaction

2020 ◽  
Vol 34 (4) ◽  
pp. 53-55
Keyword(s):  
Job Satisfaction ◽  
Design Methodology ◽  
Critical Role ◽  
Supervisor Support ◽  
Content Type ◽  
Employee Job Satisfaction ◽  
Work Atmosphere ◽  
Pertinent Information ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Job satisfaction plays a critical role in the retention of key talent. Firms can enhance prospects by creating a work environment that incorporates a positive atmosphere. Both supervisor support and potential for career development help optimize the impact of work atmosphere on employee job satisfaction levels. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Developing leadership attributes that make academic employees feel more positive

2019 ◽  
Vol 28 (2) ◽  
pp. 3-5
Keyword(s):  
Job Satisfaction ◽  
Design Methodology ◽  
Reading Time ◽  
Career Satisfaction ◽  
Executive Leadership ◽  
Content Type ◽  
Leadership Attributes ◽  
Work Related ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on modeling the extent to which four employee leadership attributes translate to stimulating an individual employee's own work-related attitudes. A survey of Malaysian university-employed academics revealed that executive, innovative, adaptive, and effective employee leadership attributes all contribute to boosting work-related attitudes in the form of organizational commitment, job satisfaction, and career satisfaction. Innovative and executive leadership attributes proved to be the most powerfully positive catalysts of the identified work-related attitudes. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

scholarly journals Assessing the accuracy of vendor-supplied accessibility documentation

2015 ◽  
Vol 33 (1) ◽  
pp. 103-113 ◽  
Author(s):  
Laura DeLancey
Keyword(s):  
Design Methodology ◽  
Content Type ◽  
Section 508 ◽  
Library Resources ◽  
Common Problems ◽  
Accessibility Issues ◽  
Practical Implications

Purpose – In an effort to ensure vendor compliance with Section 508, some libraries have begun requesting Voluntary Product Accessibility Templates (VPATs) or other documentation of accessibility compliance. The purpose of this paper is to assess the accuracy of vendor-supplied compliance documentation, and to identify common accessibility issues highlighted by the VPATs. A detailed discussion of vendor responses to each Section 508 checkpoint is provided in the Appendix. Design/methodology/approach – Researchers compared 17 VPATs with the results of an automated accessibility scan to identify inconsistencies and common problems. Findings – Vendors reported being fully compliant with 64 percent of the applicable VPAT items, and partially compliant with a further 24 percent. However, in 16 of 17 cases, there were discrepancies between the information on the VPAT and the results of the scan. Of the total 189 VPAT checkpoints the author scanned, 19.6 percent had errors (meaning the information on the VPAT was inaccurate 19.6 percent of the time). Research limitations/implications – Several VPAT checkpoints could not be automatically verified by the scan. Instead they require manual/visual verification, which the author did not do. Because the author only scanned three pages of each resource, the author was not able to check all content. Practical implications – Vendor-supplied accessibility documentation should not be taken at face value, but requires verification and follow up to ensure its accuracy. This study also identified some of the most common accessibility issues, which will help both librarians and vendors improve their products and services. Originality/value – Other studies have analyzed the accessibility of library resources and specifically vendor databases, but none have assessed the accuracy of vendor-supplied Section 508 compliance documentation.

scholarly journals Visualization and establishment of product design regulations as interactive modules

2015 ◽  
Vol 17 (1) ◽  
pp. 20-34
Author(s):  
Mikael Blomé
Keyword(s):  
Action Research ◽  
Production Process ◽  
Design Methodology ◽  
Research Approach ◽  
Content Type ◽  
Action Research Approach ◽  
Practical Implications ◽  
Different Levels

Purpose – This paper aims to explore the preferable manner for visualizing different product regulations to be used in the training of and communication between people working at different levels in the production process. Many organizations struggle to communicate important and compulsory regulations, but the intended users are often reluctant to use them. Design/methodology/approach – The study has an action research approach, and the visualized regulations were the result of a human-centered design process that considered aspects for successful organizational change. Findings – The action research approach proved to be a successful framework to design the transformation of well-constructed illustrations in interactive guides, communicate and convince managers and users of the potential of the concept, develop a number of different well-functioning guides and establish regulations with illustrative elements and interactivity in a long-term perspective of an organization. Research limitations/implications – Further research is needed to follow-up the usage of visualized regulations to clarify how communication and quality are supported in design and production processes. Practical implications – The study shows how different product regulations should be visualized and established in an organization, with a potential for further dissemination. It is likely that the approach to design and visualize regulations in this study can function in other branches. Originality/value – The study finds a preferable manner for visualizing different product regulations to be used in the training of and communication between people working at different levels in the production process.

scholarly journals Assessing old and new individual study desks

2020 ◽  
Vol 21 (2) ◽  
pp. 93-106
Author(s):  
Holt Zaugg ◽  
C. Jeffrey Belliston
Keyword(s):  
Student Perceptions ◽  
Design Process ◽  
Design Methodology ◽  
Learning Experience ◽  
Individual Study ◽  
Content Type ◽  
Student Input ◽  
Practical Implications ◽  
Engaging Student

PurposeThis paper examines student perceptions of new individual study desks (ISDs) and how they improved the students' learning experience.Design/methodology/approachThe study describes the process for developing new ISDs. When about half of the old ISDs were replaced with new ISDs, two parallel surveys were used to understand why students used the ISDs, what their experiences were and any suggested improvements.FindingsResults indicate that the new ISDs were used by students for significantly longer periods of time. They enjoyed the ambiance and amenities of the new desks, including a whiteboard used by over 90% of students. Many students using new ISDs expressed a desire for more new ISDs, so it would not be as hard to find an available one; students using old ISDs called for improvements that would make the old ISDs more like the new ISDs.Practical implicationsThis study has two practical implications. It emphasizes the importance of both engaging student patrons throughout the design process and conducting follow-up assessments to determine if changes make things better.Originality/valueThe value of this study is in understanding the optimal steps for developing new study spaces for students. These steps include integrating student input during development and design, prototyping a change and following up to determine the degree to which a change worked on the changes made.

Conceptualising the psychological work states – extending the JD-R model

2019 ◽  
Vol 42 (10) ◽  
pp. 1187-1200
Author(s):  
Gaurav Manohar Marathe ◽  
Girish Balasubramanian ◽  
Gloryson Chalil
Keyword(s):  
Work Engagement ◽  
Design Methodology ◽  
Job Demands ◽  
Two Dimensions ◽  
Content Type ◽  
Work Related ◽  
Novel Approach ◽  
New Concepts ◽  
Complete Work ◽  
Practical Implications

Purpose The purpose of this paper is to extend the job demands-resources (JD-R) model by including the factor of “personal demands” and conceptualise experience on personal and job dimensions separately as personal thrust and job thrust. Further, different psychological work states that individuals experience through intra-dimensional balance across personal and job dimensions are proposed. Design/methodology/approach The paper explains various possible psychological work states experienced by a job incumbent by conceptually developing intra-dimensional fluctuations within the person and job dimensions, respectively, as the new concepts of person and job thrust. Findings Personal thrust and job thrust have been identified as the two dimensions which impact the work state. Complete engagement and complete disengagement have been identified as two ends of a continuum. Complete work engagement is defined as the balance across these two dimensions. Various combinations of balances and imbalances across these two dimensions results in four different states of disengagement identified as work exhaustion, work boredom, work search and work neutrality. Research limitations/implications This paper suggests a novel approach to using personal demand to look at work states which would significantly impact existing research in the JD-R model. This paper tries to bridge the gap between work engagement as a construct and the psychological work states as a phenomenon. Further, it is contended that the psychological work states are manifestations of the interactions between the two dimensions identified as personal and job thrust, which could further be developed into various work-related attitudes and behaviours. Practical implications Instead of only relying on the engagement/disengagement dichotomy to plan interventions, managers can plan the appropriate interventions depending on the specific disengagement state analysed through personal and job thrust. Originality/value The newly developed model of work states explains the fluctuation of an individual across different work states and links the personal and job-related demand–resource balance at the workplace with distal work-related outcomes, thereby significantly extending the JD-R model.

Addressing the organizational problem of abusive supervisors

2020 ◽  
Vol 28 (2) ◽  
pp. 30-32
Keyword(s):  
Job Satisfaction ◽  
Career Choice ◽  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Turnover Rates ◽  
Content Type ◽  
Organizational Problem ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on the multifaceted impacts of abusive supervisor conduct on organizational HR measures like talent turnover rates and job satisfaction. Any perceived abuse by a supervisor is reduced in employees who see themselves as having high levels of career choice mobility, and such abuse potential can be avoided by training supervisors to be highly competent in their role. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Determinants of authentic experiences

2016 ◽  
Vol 28 (10) ◽  
pp. 2247-2266 ◽  
Author(s):  
Jong-Hyeong Kim ◽  
SooCheong (Shawn) Jang
Keyword(s):  
Significant Interaction ◽  
Design Methodology ◽  
Experimental Conditions ◽  
Content Type ◽  
Native Culture ◽  
Ethnic Food ◽  
Food Experience ◽  
Korean Food ◽  
Practical Implications

Purpose This study aims to address a lack of studies on the attributes of ethnic restaurants that influence customers’ perceptions of authenticity. Particularly, this study extended Gilmore and Pine’s authenticity framework (is the offering true to itself and is the offering what it says it is) by incorporating a servicescape factor (i.e. employees). Design/methodology/approach This study used a 2 × 2 × 2 between-participants design which examined the effects of using an authentic sauce in a dish, advertising “authenticity” and employing staff from the native culture of the ethnic food on authentic experiences. Follow-up contact was made by phone and mail to assess their memory of ethnic Korean food tried in experimental conditions. Participants were asked how clearly and vividly they could recollect the food experience. Findings The results showed that all of the tested factors significantly influenced the subjects’ perceived authenticity of the food and recollection of the food experience. However, the authors did not find any significant interaction effects. Practical implications This study suggests factors that influence customers’ authentic experiences and memory. Thus, the findings provide important implications for delivering authentic and memorable experiences. Originality/value Previous researchers have emphasized the importance and urgency of providing authentic and memorable experiences. However, it is still unclear what specific attributes of ethnic restaurants influence individuals’ perceptions of authenticity and memory.

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