scholarly journals A meta-analysis of the factors affecting eWOM providing behaviour

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Elvira Ismagilova ◽  
Nripendra P. Rana ◽  
Emma L. Slade ◽  
Yogesh K. Dwivedi
Keyword(s):  
Purchase Intention ◽  
Information Dissemination ◽  
Current Knowledge ◽  
Meta Analysis ◽  
Economic Incentive ◽  
Future Research ◽  
Online Information ◽  
Content Type ◽  
Factors Affecting ◽  
Information Assimilation

Purpose Numerous studies have examined factors influencing electronic word of mouth (eWOM) providing behaviour. The volume of extant research and inconsistency in some of the findings makes it useful to develop an all-encompassing model synthesising results. Therefore, the purpose of this study is to synthesise findings from existing studies on eWOM by using meta-analysis, which will help to reconcile conflicting findings of factors affecting consumers’ intention to engage in eWOM communications. Design/methodology/approach The findings from 51 studies were used for meta-analysis, which was undertaken using comprehensive meta-analysis software. Findings Factors affecting eWOM providing behaviour were divided into four groups: personal conditions, social conditions, perceptual conditions and consumption-based conditions. The results of the meta-analysis showed that out of 20 identified relationships, 16 were found to be significant (opinion seeking, information usefulness, trust in web eWOM services, economic incentive, customer satisfaction, loyalty, brand attitude, altruism, affective commitment, normative commitment, opinion leadership, self-enhancement, information influence, tie strength, homophily and community identity). Research limitations/implications One of the limitations of this study is that the studies for this research were collected the only form from Web of Science, Scopus and Business Source such as databases, which result in a limited number of studies available for weight and meta-analysis. A wider range of databases should be used by future research. Also, this study only considered quantitative studies and excluded qualitative studies. Thus, future studies could include both types of studies in the meta-analysis. Practical implications By focussing on the best predictors of intention to provide eWOM communications (e.g. self-enhancement and trust in web eWOM services) managers can improve reader engagement and information assimilation. Knowing motivations to engage in eWOM helps platform operators design their service in a more customer-oriented way. By better understanding motivations to engage in eWOM communications marketers and researchers can influence individuals’ online information assimilation which can affect consumer purchase decisions, customer loyalty and consumer commitment to the community. Originality/value Applying meta-analysis helped the reconciliation of conflicting findings, enabled investigation of the strengths of the relationships between motivations and eWOM providing behaviour and offered a consolidated view. The results of this study facilitate the advancement of current knowledge of information dissemination on the internet, which can influence consumer purchase intention and loyalty.

Identifying high quality ideas in the online context: evidence from a meta-analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Suya Hu ◽  
Di Xu
Keyword(s):  
Current Knowledge ◽  
Meta Analysis ◽  
Rapid Development ◽  
Supporting Evidence ◽  
Related Factors ◽  
Content Type ◽  
Factors Affecting ◽  
Positive Effects ◽  
Idea Quality ◽  
Idea Evaluation

PurposeWith the rapid development of web-based ideation platforms, firms are increasingly reaching outside their boundaries to obtain ideas, which makes idea evaluation tricky and ineffective. Numerous studies have investigated the antecedents of idea quality, but few have focused on the fragmented and contradictory conclusions these studies have drawn. Thus, the purpose of this paper is to disentangle conflicting findings regarding factors affecting idea quality.Design/methodology/approachA total of 41 independent samples from 40 articles published between 2009 and 2020 were retrieved and encoded to conduct a meta-analysis. By using Comprehensive Meta-analysis 3.0 (CMA 3.0) software, the relationship between identified influencing factors and idea quality, and the moderating effects of potential variables were investigated.FindingsFactors affecting idea quality were summarized and divided into three categories: idea-related factors, ideator-related factors and platform-related factors. The results indicated that all proposed factors (idea length, supporting evidence, past success, past submissions, past comments, votes received and comments received) had significant positive effects on idea quality. Moreover, the measurement of idea quality and idea type was the causative factor for the inconsistent findings, whereas the moderating effect of platform type was not significant.Originality/valueThis study systematically synthesized the existing research on the factors influencing idea quality and helped to reconcile the mixed results. The findings serve to enrich current knowledge of idea evaluation in the online context, which could have important implications for both scholars and practitioners.

Homo moralis and Homo economicus: scale development and validation of consumers' moral preferences

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jihyun Lee
Keyword(s):  
Factor Analysis ◽  
Factor Structure ◽  
Human Behavior ◽  
Purchase Intention ◽  
Structural Equation ◽  
Current Knowledge ◽  
Sufficient Evidence ◽  
Future Research ◽  
Homo Economicus ◽  
Content Type

PurposeThe purpose of this study is to develop and validate scales measuring two consumer moral preferences: Homo moralis and Homo economicus.Design/methodology/approachThis research includes four sequential studies. Before the first study, items were established through a comprehensive literature review and pre-test. Four studies were then conducted to verify the validity and reliability of the scales following the scale validation methodology suggested by Churchill (1979) and Anand and Kaur (2018). Study 1 employed exploratory factor analysis to extract the underlying factor structure of the scale. This led to a two-factor structure with sufficient evidence of internal reliability. Study 2 and Study 3 were conducted to confirm the reliability and the validity of the scale using confirmatory factor analysis and Cronbach's alpha. The final study established the predictive validity of the scale using a structural equation model.FindingsFinally, seven items were developed measuring consumers' moral preferences for Homo moralis and Homo economicus.Research limitations/implicationsThis research has some limitations that should be addressed in future research. First, the scale was only tested in a Korean context. Second, this study was not conducted in the context of a specific industry.Originality/valueThis study extends the range of research to an empirical field by practically verifying how these two preferences are independent, can be generalized and can influence human behavior. This study empirically demonstrates that the preferences affect human behavior such as purchase intention. This study extends the current knowledge on Homo moralis and Homo economicus by providing a scale for empirical validation of the concepts.

Does the good lives model work? A systematic review of the recidivism evidence

2021 ◽  
Vol 23 (3) ◽  
pp. 285-300
Author(s):  
Jenna Zeccola ◽  
Sally Fiona Kelty ◽  
Douglas Boer
Keyword(s):  
Meta Analysis ◽  
Future Research ◽  
Correct Treatment ◽  
Recidivism Rates ◽  
Good Lives Model ◽  
Content Type ◽  
Reducing Recidivism ◽  
Prison Community ◽  
Treatment Dosage ◽  
Good Lives

Purpose The purpose of this paper is to evaluate the efficacy of good lives model (GLM) interventions on the recidivism outcomes of convicted offenders. Design/methodology/approach The review adhered to preferred reporting items for systematic reviews and meta-analysis and Cochrane guidelines. Digital databases were searched and articles reporting outcomes of the GLM amongst convicted offenders and outcomes including recidivism data and pre-post measures of dynamic risk were included in a narrative synthesis. Findings Of 1,791 articles screened, only six studies met the criteria for review. Key findings were: in half the reviewed studies, GLM did not increase recidivism risk; in half the reviewed studies, only when the correct treatment dosage was applied that some evidence of risk reduction was found; there was limited support for GLM increasing or sustaining motivation for resistance from reoffending. Research for the review was limited and support for the GLM in reducing recidivism rates was not established. Practical implications In this 2021 review, the authors examined the efficacy of the GLM in reducing recidivism. This addresses a gap in the literature. The authors found that there is insufficient evidence to suggest that the GLM can reduce recidivism. This has implications for practitioners who wish to deliver evidence-based practices in prison/community settings. There is currently not enough peer-reviewed evidence to unequivocally confirm the efficacy of the GLM. The authors recommended additional quality programme outcome research be carried out. Originality/value To the best of the authors’ knowledge, this study is the first to assess quantitative and qualitative studies on the efficacy of the GLM and provides foundations for future research.

Social capital in the theory and research of LIS professionals in the light of the literature on the subject. Review of current knowledge

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maja Dorota Wojciechowska
Keyword(s):  
Social Capital ◽  
Current Knowledge ◽  
Future Research ◽  
Content Type ◽  
Individual Social Capital ◽  
Rural Libraries ◽  
The Subject ◽  
The Moment ◽  
The Impact

Purpose The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area. Design/methodology/approach This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed. Findings It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years. Originality/value This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.

Towards a general model explaining physical and digital counterfeits

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francisco-Jose Molina-Castillo ◽  
Elfriede Penz ◽  
Barbara Stöttinger
Keyword(s):  
General Model ◽  
Purchase Intention ◽  
Global Scale ◽  
Future Research ◽  
Digital Piracy ◽  
Digital Products ◽  
Content Type ◽  
Self Identity ◽  
Robust Model ◽  
Research Goal

PurposeDemand for fake physical and digital products is a global phenomenon with substantive detrimental effects on companies and consumers. This raises various questions and issues, such as whether there are generalizable explanations of purchase intentions.Design/methodology/approachThis research is based on consumer samples from three different countries. This paper develops and tests a model based on the theory of planned behavior (TPB) to explain both the demand for counterfeits and digital piracy. Respondents were questioned about physical products (e.g. clothing, accessories) from well-known brands and digital products (e.g. software, music).FindingsSocially oriented motives such as embarrassment potential, ethical concerns and social norms explain the intention to purchase fake physical and digital products, while personally oriented motives (e.g. self-identity) have indirect effects but not a direct impact on purchase intention.Research limitations/implicationsAs our results show, we find evidence for a general model – contributing and supporting our first and primary research goal of providing a theoretically robust model that bridges the gap between two streams of literature.Practical implicationsThe fact that drivers of buying counterfeit physical and digital goods are similar across countries provides justification for companies and international organizations to bundle their efforts and thus leverage them more strongly on a global scale.Originality/valueWe provide a basis for consolidating future research on demand for counterfeits and pirated goods because underlying factors driving demand are similar across the three countries studied herein.

Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manita Kusi ◽  
Fuqiang Zhao ◽  
Dinesh Sukamani
Keyword(s):  
Transformational Leadership ◽  
Organizational Performance ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Current Knowledge ◽  
Future Research ◽  
Content Type ◽  
The Relationship ◽  
Staff Level

PurposeThe study aims to scrutinize the concomitant associations between corporate social responsibility (CSR), perceived organizational support (POS), green transformational leadership (GTL) and organizational performance (OP). This paper aims to explore the role of intervening variable to measure the strength on the relationship between CSR and OP.Design/methodology/approachThis research administered a survey through self-administered questionnaire among the staff-level employees of construction companies of Nepal. Fully filled 305 responses from the participants were analyzed using a structural equation model. The study used self-structured questionnaire as research tool and face-to-face meetings as data collection technique.FindingsThe research indicates that POS showed competitive partial mediation relation between CSR and OP. Besides, a novel exploration of the moderation effect of GTL displays a supportive role in harmonizing the CSR with organizational support to achieve better OP. This study enriches empirical evidence to understand the linkage between CSR and POS in staff-level employees in the construction area. Moreover, the research shed a light on GTL 's moderating influence on the mediated model of CSR, POS and OP.Research limitations/implicationsAlthough the results of the study add to the current knowledge base, several limitations highlight avenues for future research. Future studies can explore the relationship in other study areas with added evidence on a similar result with different analysis patterns and study sample. The research model studied in the context of Nepal creating evidence as a representation for the developing countries.Originality/valueThe intervening role of POS and GTL gives new insight for the research-based organization based social behavior and performance

Reconfigurable manufacturing system: a systematic review, meta-analysis and future research directions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rajesh Pansare ◽  
Gunjan Yadav ◽  
Madhukar R. Nagare
Keyword(s):  
Manufacturing System ◽  
Meta Analysis ◽  
Future Research ◽  
Future Trends ◽  
Reconfigurable Manufacturing ◽  
Research Papers ◽  
Reconfigurable Manufacturing System ◽  
Content Type ◽  
Related Research ◽  
And Performance

Purpose Uncertainties in manufacturing and changing customer demands force manufacturing industries to adopt new strategies, such as the reconfigurable manufacturing system (RMS). To improve the implementation and performance of RMS, it is necessary to review the available literature and identify future trends in this field. This paper aims to analyze existing literature and to see trends in RMS-related research. Design/methodology/approach The systematic literature review and analysis of RMS-related research papers from 1999 to 2020 is carried out in this literature. The selected studies are analyzed based on the year of publication, journals, publishers, active authors, research design, countries, enablers, barriers, performance evaluation parameters and universities. Findings After the analysis of selected RMS-related research papers, the top countries, universities, journals, publishers and authors are identified in this domain. Research themes and trends in research are identified in this study. Besides, it has been noted that there is a need for further research in this domain and for the creation of a generalized framework that can guide researchers and practitioners to increase RMS adoption. Practical implications Research insights, guidance and observations from this paper are provided to RMS-related researchers and practitioners. Important research gaps are identified in this study, which can provide direction for future research and trends in RMS research. Originality/value The study presented focuses mainly on the method of collecting, organizing, capturing, interpreting and analyzing data to provide more insight into RMS to identify future trends in research.

scholarly journals Persuading end users to act cautiously online: a fear appeals study on phishing

2018 ◽  
Vol 26 (3) ◽  
pp. 264-276 ◽  
Author(s):  
Jurjen Jansen ◽  
Paul van Schaik
Keyword(s):  
Information Sharing ◽  
Fear Appeals ◽  
Future Research ◽  
Protection Motivation ◽  
Online Information ◽  
Fear Appeal ◽  
Content Type ◽  
Phishing Attacks ◽  
Internet Users ◽  
Post Test

Purpose The purpose of this paper is to test the protection motivation theory (PMT) in the context of fear appeal interventions to reduce the threat of phishing attacks. In addition, it was tested to what extent the model relations are equivalent across fear appeal conditions and across time. Design/methodology/approach A pre-test post-test design was used. In the pre-test, 1,201 internet users filled out an online survey and were presented with one of three fear appeal conditions: strong fear appeal, weak fear appeal and control condition. Arguments regarding vulnerability of phishing attacks and response efficacy of vigilant online information-sharing behaviour were manipulated in the fear appeals. In the post-test, data were collected from 786 internet users and analysed with partial least squares path modelling. Findings The study found that PMT model relations hold in the domain of phishing. Self-efficacy and fear were the most important predictors of protection motivation. In general, the model results were equivalent across conditions and across time. Practical Implications It is important to consider online information-sharing behaviour because it facilitates the occurrence and success of phishing attacks. The results give practitioners more insight into important factors to address in the design of preventative measures to reduce the success of phishing attacks. Future research is needed to test how fear appeals work in real-world settings and over longer periods. Originality/value This paper is a substantial adaptation of a previous conference paper (Jansen and Van Schaik, 2017a, b).

Online information retrieval behaviour and economics of attention

2015 ◽  
Vol 39 (6) ◽  
pp. 779-794 ◽  
Author(s):  
Mustafa Utku Özmen
Keyword(s):  
Information Retrieval ◽  
Information Provision ◽  
General Information ◽  
Survival Duration ◽  
Online Information ◽  
Data Set ◽  
Content Type ◽  
Factors Affecting ◽  
Quasi Experimental ◽  
Information Providers

Purpose – The purpose of this paper is to analyse users’ attitudes towards online information retrieval and processing. The aim is to identify the characteristics of information that better capture the attention of the users and to provide evidence for the information retrieval behaviour of the users by studying online photo archives as information units. Design/methodology/approach – The paper analyses a unique quasi-experimental data of photo archive access counts collected by the author from an online newspaper. In addition to access counts of each photo in 500 randomly chosen photo galleries, characteristics of the photo galleries are also recorded. Survival (duration) analysis is used in order to analyse the factors affecting the share of the photo gallery viewed by a certain proportion of the initial number of viewers. Findings – The results of the survival analysis indicate that users are impatient in case of longer photo galleries; they lose attention faster and stop viewing earlier when gallery length is uncertain; they are attracted by keywords and initial presentation and they give more credit to specific rather than general information categories. Practical implications – Results of the study offer applicable implications for information providers, especially on the online domain. In order to attract more attention, entities can engage in targeted information provision by taking into account people’s attitude towards information retrieval and processing as presented in this paper. Originality/value – This paper uses a unique data set in a quasi-experimental setting in order to identify the characteristics of online information that users are attracted to.

scholarly journals Engineering project networks: providing “sustainable work systems” for construction knowledge workers

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
M. Reza Hosseini ◽  
David John Edwards ◽  
Tandeep Singh ◽  
Igor Martek ◽  
Amos Darko
Keyword(s):  
Construction Industry ◽  
Current Knowledge ◽  
Work Life ◽  
Quality Of Work Life ◽  
Work Place ◽  
Future Research ◽  
Engineering Project ◽  
Content Type ◽  
Project Networks ◽  
Life Issues

Purpose The construction industry faces three emergent developments that in all likelihood will transform the industry into the future. First, engineering project networks (EPNs), in which teams collaborate on projects remotely in time and space, are transforming global construction practices. Second, as a major consumer of resources and significant producer of green-house gases, construction is under pressure to reduce its carbon footprint. Third, the construction industry presents as one of the least socially sustainable work environments, with high job dissatisfaction, skewed work–life balance and over representation of depressive and mental disorders. It is incumbent on the industry to reconcile these issues. Specifically, what scope is there to shape the evolution of EPNs towards a configuration that both promotes sustainability generally, and enhances quality of work-life issues, while at the same time continuing to apprehend the economic dividends for which it is adopted? As salient as this question is, it has not been broached in the literature. Therefore, this study aims to survey the extent to which EPNs align with the sustainability agenda, more broadly, and that of employee work-place satisfaction, more specifically. Design/methodology/approach A literature review of current knowledge of these concerns is explored and a summative assessment presented. Findings To the best of the authors’ knowledge, as the first in its kind, the study brings to light that EPNs go a long way towards facilitating economic objectives, part way towards realising ecological and sociological objectives but make hardly any impact on improving employee work satisfaction. Originality/value This paper examines an entirely novel area that has not been studied yet. Future research should take up this finding to determine how EPNs may be further adapted to accommodate these wider necessary objectives.

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