scholarly journals A recommended closed-loop assessment of learning outcomes process for hospitality programs

2019 ◽  
Vol 33 (1) ◽  
pp. 53-66
Author(s):  
Allen Z. Reich ◽  
Galen R. Collins ◽  
Agnes L. DeFranco ◽  
Suzanne L. Pieper
Keyword(s):  
Higher Education ◽  
Best Practices ◽  
Learning Outcomes ◽  
Design Methodology ◽  
Closed Loop ◽  
State Governments ◽  
Content Type ◽  
Critical View ◽  
Assessment Of Learning ◽  
Effective Assessment

Purpose Because of the increasingly higher expectations of accrediting organizations, calls for greater accountability from state governments and students’ demand for an education that prepares them for a career, most hospitality programs are now required to have an effective assessment of learning outcomes process. The increasing popularity of the assessment of learning outcomes process is viewed as highly positive because it can be considered as best-practices in higher education. The paper aims to discuss this issue. Design/methodology/approach This is Part 2 of a two-part article that provides an overview of the justifications for implementing an assessment of learning outcomes process, the steps that were developed by two hospitality programs, and the experiences of the two programs during implementation. Findings The steps in a closed-loop assessment of learning outcomes process are relatively detailed; however, because of changes in expectations of stakeholders and the requirements of accreditors, they are now mandatory for most hospitality programs. Therefore, the choice is not whether to implement them, but when. From a competitive standpoint, it is to the program’s advantage to begin as soon as possible. Another factor to consider is that the implementation of a closed-loop assessment of learning outcomes process will take several years to complete. Originality/value This paper is presenting a critical view of one of, if not the most important concepts in higher education, the closed-loop assessment of learning outcomes process. Hopefully, the information on the process that is provided and the experiences of the two programs can shorten the learning curve for other hospitality programs.

scholarly journals A recommended closed-loop assessment of learning outcomes process for hospitality programs

2019 ◽  
Vol 33 (1) ◽  
pp. 41-52
Author(s):  
Allen Z. Reich ◽  
Galen R. Collins ◽  
Agnes L. DeFranco ◽  
Suzanne L. Pieper
Keyword(s):  
Higher Education ◽  
Best Practices ◽  
Learning Outcomes ◽  
Design Methodology ◽  
Closed Loop ◽  
State Governments ◽  
Content Type ◽  
Critical View ◽  
Assessment Of Learning ◽  
Effective Assessment

Purpose Because of the increasingly higher expectations of accrediting organizations, calls for greater accountability from state governments, and students’ demand for an education that prepares them for a career, most hospitality programs are now required to have an effective assessment of learning outcomes process. The increasing popularity of the assessment of learning outcomes process is viewed as highly positive because it can be considered as best practices in higher education. The paper aims to discuss this issue. Design/methodology/approach This is Part 1 of a two-part article that provides an overview of the justifications for implementing an assessment of learning outcomes process, the steps that were developed by two hospitality programs and the experiences of the two programs during implementation of the seven steps. Part 1 includes foundational principles of the process and the first three of the seven steps. Findings The steps in a closed-loop assessment of learning outcomes process are relatively detailed; however, because of changes in expectations of stakeholders and the requirements of accreditors, they are now mandatory for most hospitality programs. Therefore, the choice is not whether to implement them, but when to implement them. From a competitive standpoint, it is to the program’s advantage to begin as soon as possible. Another factor to consider is that the implementation of an effective closed-loop assessment of learning outcomes process will take several years to complete. Originality/value This paper is presenting a critical view of one of, if not the most important concepts in higher education, the closed-loop assessment of learning outcomes process. Hopefully, the information on the process that is provided and the experiences of the two programs can shorten the learning curve for other hospitality programs.

Reflections on learning as designing

Kybernetes ◽  
2017 ◽  
Vol 46 (9) ◽  
pp. 1486-1498
Author(s):  
Pille Bunnell
Keyword(s):  
Design Methodology ◽  
Cultural Relevance ◽  
Individualized Learning ◽  
Content Type ◽  
Assessment Of Learning ◽  
Conversational Interactions ◽  
Circular System ◽  
Effective Assessment ◽  
Multiple Domains

Purpose This study aims to explore, illuminate and hence evoke further reflections on the implications of creating and conserving distinctions that inherently act as simplifications and limit appropriate action. Design/methodology/approach The approach used was reflective regarding the chosen concept of designing and learning from the perspective of a constitutive epistemology. These were investigated as circularities and as distinctions in language. The variety of intended meanings and hence implicit entailments was examined from the perspective of implicit domains. Findings A tendency to focus on the results of designing and learning rather than the processes was attributed to several factors including cultural relevance, tangibility, durability and observability. Further, it was found that result and process are arbitrary distinctions in a circular system. It was noted that lack of awareness of multiple domains encourages reification, and that distinctions inherently obscure what happens in the non-articulated aspects of living. However, expertise embraces an ability to attend to such “betweens”. This applies to expertise in the assessment of learning and designing. Originality/value The most obvious value of the findings is for the field of education. The insights gained indicate that the path of individualized learning with an emphasis on attention to the processes, inclusive of those that are not distinguished and named but can, with reflective experience, be sensed and acted on, has deep epistemological roots. A further implication is that educators require expertise to effectively work with learners, and that effective assessment depends on recurrent conversational interactions between the educator and learner.

scholarly journals A framework for work-based learning: basic pillars and the interactions between them

2016 ◽  
Vol 6 (1) ◽  
pp. 35-54 ◽  
Author(s):  
Reina Ferrández-Berrueco ◽  
Tauno Kekale ◽  
David Devins
Keyword(s):  
Higher Education ◽  
Best Practices ◽  
Case Studies ◽  
Design Methodology ◽  
Development Process ◽  
Evaluation Framework ◽  
Pedagogical Strategies ◽  
Content Type ◽  
Programme Planning ◽  
Practical Implications

Purpose – European policy is placing an increasing emphasis on involving employers and labour market institutions in the design and delivery of higher education (HE) programmes that match curricula to current and future needs of the economy. The purpose of this paper is to investigate the curriculum development process for work-based learning (WBL) programmes and to connect it to the basic pillars, organizational and pedagogical strategies and key stages that enable higher education institutions (HEIs) to foster students’ learning, employability and innovation. Design/methodology/approach – Case studies of 14 European WBL programmes in HE are reported using interviews and document analysis. These case studies are used to develop a final framework and examples of practice. Findings – A framework was designed to develop WBL programmes that include three basic pillars and the interactions between them to enhance learning quality (doctrine), provide authentic experiences (authenticity) and respect the ways of developing and delivering WBL (culture). Research limitations/implications – While selecting the cases on this “best practices” basis, some important pitfalls were not discussed. Thus, rather than offering a definitive theory, the authors provide a framework of issues that should at least be taken into account in the different stages of planning, delivery and reflection. Practical implications – The framework is simultaneously a kind of “checklist” for WBL curriculum developers. Originality/value – The research presents 14 case studies from programmes recognized in six European countries and develops an original WBL programme planning, delivery and evaluation framework that can also be used as a checklist for HEIs offering WBL programmes.

scholarly journals Is tourism and hospitality education supporting sustainability?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Galina Berjozkina ◽  
Yioula Melanthiou
Keyword(s):  
Higher Education ◽  
Learning Outcomes ◽  
Design Methodology ◽  
Higher Education Institutions ◽  
Study Data ◽  
Content Type ◽  
Hospitality Education ◽  
Program Content ◽  
Sustainability Concept ◽  
Tourism And Hospitality

PurposeEducation can provide learners with the necessary awareness, values and skills to understand the complexity of sustainability. This study aims to analyse the extent to which sustainability concepts have been implemented in higher education programmes in the tourism and hospitality fields.Design/methodology/approachFor the purpose of the current study, data on all tourism and hospitality programmes offered in Cyprus higher education institutions (HEIs) at the Bachelor level was obtained. Analysis was conducted on publicly available programme descriptions, learning outcomes, program content and syllabi and course descriptions.FindingsThe study finds that sustainability concept implementation in undergraduate hospitality and tourism degree programmes is at a developing stage. The majority of the HEI follow trends and offer sustainability courses either as compulsory or elective courses, but concept implementation in programme learning outcomes and programme descriptions is relatively limited.Originality/valueThis paper presents a review of data and evidence on sustainability concept implementation in tourism and hospitality education in Cyprus.

scholarly journals Governance implications of the UN higher education sustainability initiative

2018 ◽  
Vol 18 (4) ◽  
pp. 624-634 ◽  
Author(s):  
Christopher J. Moon ◽  
Andreas Walmsley ◽  
Nikolaos Apostolopoulos
Keyword(s):  
Higher Education ◽  
Best Practices ◽  
Design Methodology ◽  
Sustainable Development Goals ◽  
Business Partnerships ◽  
Online Questionnaire ◽  
Content Type ◽  
Enterprise Education ◽  
Development Goals ◽  
Practical Implications

Purpose This paper aims to review the progress of a sample of (n = 307) signatories in the Higher Education Sustainability Initiative which commits higher education institutions (HEIs) to make smart commitments to achieve one or more of the UN sustainable development goals (SDGs). Design/methodology/approach A preliminary survey of n = 307 HEIs via online questionnaire and database search was conducted. Findings Findings reveal a difference between HEI governance, that is “instrumental”, and governance, that is “holistic”, in relation to sustainability. Research limitations/implications Implications identified for achieving SDGs in general and for academic–business partnerships, in particular. Practical implications Practical implications for enterprise (developing a tool to measure sustainability mindset) and for enterprise education (sharing of best practices from other HEIs). Social implications Improved understanding of the sustainability mindset will inform decisions about approaches to governing and operationalising sustainability in organisations. Originality/value The survey is not original but the emphasis on sustainability mindset (compassion, empathy and connectedness to SDGs) is.

Replacing exams with research papers: chronicles of a higher education institution (HEI) amidst COVID-19 pandemic

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Noha El-Bassiouny ◽  
Ehab K.A. Mohamed
Keyword(s):  
Higher Education ◽  
Best Practices ◽  
Developing Country ◽  
Business School ◽  
Design Methodology ◽  
Education Institution ◽  
Research Projects ◽  
Research Papers ◽  
Higher Education Institution ◽  
Content Type

Purpose Exam administration during the COVID-19 pandemic represents a challenge for most schools. This paper aims to document the experience of a business school in a developing country context. Design/methodology/approach This paper is conceptual in its approach highlighting how exam administration was handled during the COVID-19 pandemic. Findings Notably, exams were replaced by research assessments. This paper presents best practices and lessons learnt in this domain. Originality/value This practice paper represents one of the few research studies that highlighted the mechanisms underlying the replacement of exams with research projects during the course of the COVID-19 pandemic.

Do accredited undergraduate accounting programmes in Australia meet the needs and expectations of the accounting profession?

2017 ◽  
Vol 59 (3) ◽  
pp. 305-322 ◽  
Author(s):  
Leopold Bayerlein ◽  
Mel Timpson
Keyword(s):  
Higher Education ◽  
Learning Outcomes ◽  
Design Methodology ◽  
Educational Expectations ◽  
Accounting Education ◽  
Accounting Profession ◽  
Content Type ◽  
Accounting Practice ◽  
Degree Level ◽  
Chartered Accountants

Purpose The purpose of this paper is to assess the overall alignment of undergraduate accounting degree programmes from all Certified Practicing Accountants Australia and Chartered Accountants Australia and New Zealand accredited higher education providers in Australia with the profession’s minimum educational expectations (MEEs). Design/methodology/approach The paper uses a series of quantitative and qualitative analyses to determine whether or not the content and focus of these programmes prepares students for contemporary accounting practice. Findings The results of these analyses demonstrate that most accredited undergraduate accounting degrees in Australia are largely unaligned with the profession’s expectations, with 18 (out of 57) degree programmes showing no overlap between their learning outcomes and the profession’s MEEs. In addition, only two (out of 57) programmes are shown to address all of the profession’s minimum expectations. A subsequent analysis of the focus and structure of the evaluated degree-level learning outcomes revealed additional inconsistencies between the interpretation of individual MEEs by the profession and the higher education sector. Originality/value This paper demonstrates that accredited undergraduate degrees are predominantly unable to prepare students for entry into the accounting profession, and that the prior efforts to align accounting curricula with the profession’s needs and expectation have thus far been largely unsuccessful. The findings of this paper are relevant for higher education providers and the accounting profession because they reflect the current level of alignment between the content and focus of undergraduate accounting education and the profession’s expectations. In addition, the findings of this paper highlight that the current accreditation process of the professional accounting bodies in Australia does not generate the desired alignment between academia and accounting practice.

scholarly journals Teaching innovations in Asian higher education: perspectives of educators

2018 ◽  
Vol 13 (2) ◽  
pp. 179-190 ◽  
Author(s):  
T.M. Wong
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Higher Education Institutions ◽  
The Other ◽  
Asian Countries ◽  
Structured Interviews ◽  
Content Type ◽  
Advanced Technologies ◽  
The Many

Purpose The purpose of this paper is to identify the teaching innovations that have been implemented in higher education institutions in Asia and the perspectives of educators on them. Design/methodology/approach Semi-structured interviews were conducted with 28 educators who were affiliated with 23 higher education institutions in ten Asian countries/regions. The interviews covered information about the teaching innovations of the participants’ institutions, the characteristics of the innovative practices and the participants’ views on them. The relationships between the characteristics of institutions and their teaching innovations were also examined. Findings The results showed that the teaching innovations included two main categories, namely, those which involved the use of advanced technologies and those which did not. The innovations that involved the use of advanced technologies were mainly from larger institutions, while the other category was mainly from smaller ones and had been practised for less than 1.5 years. Differences were also identified between the two categories in terms of the aims and importance of innovations, innovative features, the evaluation of innovations and improvements needed for them. Originality/value The results highlighted that technology is only one of the many aspects of teaching innovations, which is different from the view prevailing in the literature. They also suggested that differences in the scale of institutions (in terms of number of students) possibly influences the kind of teaching innovations adopted.

Embedding employability within higher education for the profession of policing

2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Research Study ◽  
Longitudinal Research ◽  
Evidence Base ◽  
Content Type ◽  
Educational Provision ◽  
Professional Body ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.

Serious games: leverage for knowledge management

2014 ◽  
Vol 26 (3) ◽  
pp. 235-252 ◽  
Author(s):  
Caroline Bayart ◽  
Sandra Bertezene ◽  
David Vallat ◽  
Jacques Martin
Keyword(s):  
Higher Education ◽  
Knowledge Acquisition ◽  
Serious Games ◽  
Design Methodology ◽  
Management Competencies ◽  
Content Type ◽  
Exploratory Investigation ◽  
Practical Implications ◽  
Research Show ◽  
Significant Factors

Purpose – The purpose of this paper is to investigate if the use of “serious games” with students can improve their knowledge acquisition and their academic performance. Design/methodology/approach – The research is an exploratory investigation resorting to the use of a serious game to evaluate the evolution of the students’ competencies in project management, through questionnaires processed using a structural “learning model.” Findings – This research shows indeed that the use of “serious games” improves the knowledge acquisition and management competencies of the students with the evidencing of significant factors contributing to this improvement. Practical implications – The findings of this research show that serious games can be an effective tool to be used in teaching students particularly as traditional methods are less and less accepted by today's students. Originality/value – Although the use of games is not something new in education, it is still limited in teaching practices in higher education. This experiment can help lecturers and trainers to resort to them in their pedagogy and to conceive them according to variables that can enhance their effectiveness.

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