Female business owners hiding in plain sight

2018 ◽  
Vol 10 (1) ◽  
pp. 2-18 ◽  
Author(s):  
Allison D. Weidhaas
Keyword(s):  
Public Relations ◽  
Social Norms ◽  
Qualitative Interviews ◽  
Geographic Location ◽  
Business Owners ◽  
Self Awareness ◽  
Content Type ◽  
The Usa ◽  
Long Term Impact ◽  
Female Business Owners

Purpose The purpose of this paper is to explore what female business owners hide to better understand social norms and discourses that influence the decisions women make about how they structure their home and work lives. Design/methodology/approach The author used qualitative interviews to access the narratives of female business owners in public relations within the USA. This industry segment attracts primarily women and, unlike a retail store, offers women a variety of ways to structure their business hours and locations. Findings Women use hiding as a way to manage others’ impressions and as a way to gain legitimacy for themselves and their organizations. Specifically, the findings fall into three categories: hiding childcare obligations, obscuring their work locations and “fake it until you make it”. Hiding is used a strategy to deal with tensions that arise based on women’s interpretations of social norms and discourses. Research limitations/implications Based on the finite nature of any study, it is difficult to assess the long-term impact of hiding. Further, as with many studies, the geographic location, gender and industry segment provide a context for this research, which means the reader must determine the transferability. Originality/value Few studies explore hiding as a means to gain access to gendered discourses that can undermine identity construction and business growth. By uncovering what female business owners hide, it provides opportunities for self-awareness and agency.

What makes up intentions to purchase the pioneer? A theory of reasoned action approach in India and the USA

2018 ◽  
Vol 13 (5) ◽  
pp. 734-757 ◽  
Author(s):  
Tarek Mady
Keyword(s):  
Social Norms ◽  
Purchase Intention ◽  
Structural Equation ◽  
Theory Of Reasoned Action ◽  
Reasoned Action ◽  
Dominant Role ◽  
Emerging Market ◽  
Equation Modeling ◽  
Content Type ◽  
The Usa

Purpose The purpose of this paper is to extend the research paradigm focusing on behaviorally-based first-mover advantages (FMA) by applying the widely-accepted Theory of Reasoned Action (TRA) and offers insights into differences between a mature market (USA) and an emerging market (EM) (India) regarding how intentions to purchase the pioneer are formed. Design/methodology/approach Utilizing samples of 208 USA and 194 Indian consumers, hypotheses examining the underlying beliefs, attitudes, social norms and purchasing intentions regarding pioneer brands are developed and tested using structural equation modeling. Findings Insights from the study suggest the TRA provides a means for assessing behaviorally-based FMAs across cultures, even as manifestations of purchase intentions differ significantly. According to the TRA and findings of this study, intentions are a function of overall attitudes and social norms. In the USA, individual attitudes were found to play a more significant role than social norms in formulating purchase intention. In India, social norms played a more dominant role in intention formation. Originality/value The study represents one of the first empirical attempts to shed light on the extent of behaviorally-based FMAs in an EM and how manifestations of intention to purchase the pioneer differ from mature markets. The study expands the behavioral paradigm of analysis to include one of the most sought-after EMs today (India) and provides one of the first empirical studies to utilize the TRA in addressing behaviorally-based FMAs.

The role and status of communication practice in the USA and Europe

2014 ◽  
Vol 18 (1) ◽  
pp. 2-15 ◽  
Author(s):  
Jerry Swerling ◽  
Kjerstin Thorson ◽  
Ansgar Zerfass
Keyword(s):  
New Media ◽  
Public Relations ◽  
Media Environment ◽  
Content Type ◽  
Communication Practice ◽  
Attitudes And Practices ◽  
The Status ◽  
The Usa ◽  
Social Media Tools ◽  
Use Of Social Media

Purpose – The purpose of this paper is to explore trends in practitioners’ perceptions of their role within organizations as well as their influence among senior management both in the USA and Europe. It analyses practitioners’ beliefs about the status of their work as well as their understandings of the ways the new media environment is shifting their everyday practice. Design/methodology/approach – This paper draws on data from two surveys of public relations (PR) practitioners, one in the USA and the other in Europe. These data enable comparisons between communication practice in the two geographic areas. The paper focusses the analysis on senior-level practitioners who reported working within the communication department of an organization. Findings – The findings of this study suggest that practitioners in both regions are optimistic about the influence of communications within their broader organizations. However, European practitioners are more likely to adopt a “central but flexible” organizational strategy for managing the need to speak in many voices across media and publics. American respondents report much greater use of social media tools than do their European counterparts. These findings are discussed as they relate to the diverse circumstances characterizing the communication practice in each region. Originality/value – This paper provides a rare comparative look at attitudes and practices within PR and communications in two distinct geographic areas.

Engaging collaborative communities: dialogue and campus sexual assault

2018 ◽  
Vol 22 (3) ◽  
pp. 296-308 ◽  
Author(s):  
Stephanie Madden
Keyword(s):  
Sexual Assault ◽  
Public Relations ◽  
Title Ix ◽  
Content Type ◽  
Campus Sexual Assault ◽  
Administrative Position ◽  
The Usa ◽  
Proactive Communication ◽  
University Officials ◽  
Depth Interviews

Purpose While universities continue to grow increasingly sophisticated in their communication functions, issues like sexual assault continue to pose a challenge. One reason is that these issues are emotional, complex, and often only dealt with at the point that they have become a crisis for the institution. The purpose of this paper is to understand the role that dialogue can play in proactively communicating about issues of sexual assault. Design/methodology/approach This study utilized 32 in-depth interviews with university officials from 21 different universities across the USA with responsibility for communicating about issues of sexual assault, including Title IX officers, victims advocate services, student affairs, and university communications. Findings Issues managers worked to create opportunities for dialogue on their campus communities by highlighting shared values. Within a dialogic framework, university issues managers were creating spaces for dialogue and developing alternative forms of engagement in an effort to empower students with the necessary skills to engage in dialogue with their peers. There was a recognition that dialogue is most effective when it is peer-to-peer vs coming from an authoritative or administrative position. Issues managers helped students to develop the skills necessary for engaging in dialogue with each other. Originality/value To advance public relations scholarship, there is a need to consider emotional and gendered issues that are often stigmatized. This can help practitioners to develop better, and proactive, communication strategies for handling issues of sexual assault as to avoid negative media attention and work to change organizational culture.

Trust-culture leadership in local public administrators’ work

2018 ◽  
Vol 14 (4) ◽  
pp. 260-273 ◽  
Author(s):  
Matthew R. Fairholm ◽  
Michael K. Dzordzormenyoh ◽  
Godlove A. Binda
Keyword(s):  
Local Government ◽  
Design Methodology ◽  
Local Level ◽  
Qualitative Interviews ◽  
Public Administrators ◽  
Content Type ◽  
Public Leadership ◽  
Public Managers ◽  
The Usa ◽  
Public Leaders

Purpose Trust and culture are common themes in leadership literature and research. The purpose of this paper is it to describe an emergent model of trust-culture leadership from the comments of local government managers in the USA. The environment of local government requires a level of trust between government and citizens. Comments from local government managers suggest trust is also a component of leading public organizations. The elements of the model culled from practical insights serve to both verify and elucidate much of what is found in leadership theory in a local government context. Design/methodology/approach This research is based on qualitative interviews of practicing local government managers coupled with an analysis of essays on leadership also written by local government managers. Findings The research indicates eight elements of a model divided into three categories (descriptions of leadership in practice, tools and behaviors, and approaches to followers) that help to both describe and perhaps prescribe the work of trust-culture leadership in a local government context. Originality/value While some of what is summarized below is found in leadership literature already, the fact that these elements of leadership are intuitive to local government managers and internalized in their practice is significant. Linking both trust and culture in leadership literature is limited, and linking them both to the practical insights of public managers is even more unique. The findings verify that public leaders at the local level actually engage in leadership of a particular sort, that of trust-culture leadership. It highlights the priority of trust in local government administration. The elements of the model serve to offer public managers specific things to focus on to promote trust-culture leadership and suggest to public leadership scholars specific avenues for further investigation.

Do institutions matter?

2019 ◽  
Vol 13 (3) ◽  
pp. 319-332
Author(s):  
Habiba Ibrahim
Keyword(s):  
Social Networks ◽  
Low Income ◽  
Qualitative Interviews ◽  
Community Support ◽  
Institutional Perspective ◽  
Content Type ◽  
Credit Line ◽  
Institutional Determinants ◽  
The Usa ◽  
Nationally Representative

Purpose Guided by the institutional theory of savings, the purpose of this study is to assess the institutional elements of rotating, savings and credit associations (ROSCAs) that enable participants to save. Design/methodology/approach The study used data from in-depth qualitative interviews (N = 10) conducted among the ROSCA group leaders from African immigrant communities in the USA. Findings The primary goal for joining the ROSCA group among participants is to achieve economic stability. The results of the study postulate that, through institutional mechanisms and social networks, ROSCAs create an environment for families to save and invest. The emphasis on the concept of “you cannot save alone” underscores the importance of supportive structures to enable low-income households to save. Although “alternative savings programs” such as ROSCAs are imagined as something that less well-to-do persons use, the findings from this study demonstrate that such strategies also appeal to some people with higher socioeconomic status. This appeal and utility speaks to the importance of ROSCAs as an institutional response, rather than just an informal arrangement among persons known to each other. Research limitations/implications It is prudent to bear in mind that the study sample is not nationally representative, and therefore, the results presented cannot be generalized to immigrants across the country. However, as one of the few ROSCA studies in the USA, the findings from this study make generous contributions to the immigrants’ savings and ROSCA practices literature. Practical implications ROSCAs could be used as a bridge to the formal financial institutions. Non-profit agencies working with these communities could work with these groups to report ROSCA payments to the major credit bureaus, to help them build a credit line in their new country. Originality/value Previous studies of ROSCAs have assessed ROSCAs as community support systems and social networks. The current study has analyzed ROSCAs from an institutional perspective by examining the institutional characteristics of ROSCAs comparable to the institutional determinants of savings that enable savings among the participants.

Authentic way to retain hospitality staff

2016 ◽  
Vol 24 (5) ◽  
pp. 13-15
Author(s):  
Brian Beal
Keyword(s):  
Leadership Style ◽  
Turnover Intention ◽  
Authentic Leadership ◽  
Leadership Behavior ◽  
Self Awareness ◽  
Content Type ◽  
The Usa ◽  
Critical Leadership ◽  
The Impact ◽  
Positive Effect

Purpose The purpose of this paper is to explore whether authentic leadership in hospitality is composed of four distinctive but related substantive components (i.e. self-awareness, relational transparency, balanced processing, and internalized moral), the impact of authentic leadership on employees’ organizational commitment (OC), the impact of employees’ OC on their turnover intention (TI), and the indirect effect of authentic leadership on employees’ TI via OC. Design/methodology/approach The authors tested a sample of 236 students working as employees in hospitality in the USA, with the idea that authentic leadership increases OC which in turn decreases TI. The participants were asked to rate the manager’s leadership style and the frequency of their leadership behavior. Findings Results provide support for the positive effect of authentic leadership on OC in the hospitality industry, and suggest that OC mediates reduced TI. Originality/value The results of the study suggest a variety of significant theoretical contributions and critical leadership and organizational implications. The effects of authentic leadership were empirically tested on employees’ OC and the effects of that OC on TI.

Lobbying: a critical dimension of business strategy

2015 ◽  
Vol 57 (1) ◽  
pp. 17-27 ◽  
Author(s):  
Clifford D. Scott
Keyword(s):  
Public Relations ◽  
Business Strategy ◽  
Critical Dimension ◽  
Criminal Code ◽  
Full Spectrum ◽  
Content Type ◽  
Empirical Estimates ◽  
The Us ◽  
Us Government ◽  
The Usa

Purpose – This paper aims to prepare executives to pilot a US lobbying effort within the bounds of the US Federal law. Lobbying law may be thought of as the “regulation of regulation”, as it defines the ground rules for those wishing to have a direct impact upon all other regulatory systems. The article outlines what the US lobbying law requires, what it forbids and, perhaps most important, what the law does NOT regulate. Design/methodology/approach – The paper takes the full spectrum of US laws and regulations relevant to lobbying – including the Internal Revenue Service Code (tax code), the Federal Election Campaign Act, the Ethics in Government Act, the internal rules of both the House and Senate, the US Criminal Code and the Honest Leadership and Open Government Act – and organizes them into a single 2 × 2 matrix, explaining what all parties must do as well as what they must not do. Via this approach, the rules that govern the “marketplace” for lobbying in the USA are explained. The competition to shape US government policy transpires within this marketplace. Findings – Few activities the executive may engage in carry the potential payback of a well-executed lobbying campaign: empirical estimates range to returns on investment in the thousands of per cent. But the uninitiated may easily step over the line and invite both legal and public relations (PR) nightmares. Practical implications – Effective lobbying can afford a corporation or industry a lasting competitive advantage. Every well-rounded business strategy should include such a component, and every well-rounded executive should be capable of performing in this arena. A solid grounding in the legal matrix forming the boundaries of this activity is a prerequisite for effective performance. Originality/value – The paper organizes and outlines lobbying law in a fashion digestible by executives without legal training. It is of value to anyone wishing to engage in lobbying activities targeted at the US Government.

Toward understanding principals’ hiring practices

2016 ◽  
Vol 54 (2) ◽  
pp. 173-190 ◽  
Author(s):  
Mimi Engel ◽  
F. Chris Curran
Keyword(s):  
Public Schools ◽  
Qualitative Interviews ◽  
Teacher Recruitment ◽  
Geographic Location ◽  
Value Added ◽  
Chicago Public Schools ◽  
Hiring Practices ◽  
Content Type ◽  
Case Examples ◽  
Starting Point

Purpose – The purpose of this paper is to explore variation across principals in terms of the number and types of strategies they engage in to find teachers to fill the vacancies in their schools. The practices that the authors consider to be strategic are aligned with the district’s goals and objectives for teacher recruitment. Design/methodology/approach – The authors selected 31 schools from the Chicago Public Schools system through a combination of stratified random sampling and purposive sampling. Through analysis of qualitative interviews with the 31 principals of these schools, the authors explore a range of principals’ hiring strategies and provide brief case examples to illuminate differences in hiring practices across principals. Findings – The authors find that the majority of principals in the sample engage in relatively few of the practices considered strategic. Interestingly, sample principals who engaged in seven or more strategic practices were more likely to work in high schools than in elementary schools. Research limitations/implications – While the range of strategic hiring practices the authors explore provides a starting point for analyzing principals’ hiring practices, it is important to recognize that the list of strategies the authors consider is not exhaustive. For instance, the context of the study did not allow the authors to analyze practices such as the consideration of teacher value-added scores. Practical implications – This study should be replicated in other contexts in order to see whether and how principals’ hiring practices vary by country, geographic location, urbanicity, and other factors. Originality/value – This study is the first, to the authors’ knowledge, to detail principals’ hiring practices in relation to their district’s teacher recruitment plan with the aim of adding to the knowledge base on teacher hiring.

Greening the campus: a theoretical extension of the dialogic communication approach

2016 ◽  
Vol 17 (4) ◽  
pp. 520-539 ◽  
Author(s):  
Serena Carpenter ◽  
Bruno Takahashi ◽  
Alisa P. Lertpratchya ◽  
Carie Cunningham
Keyword(s):  
Higher Education ◽  
Public Relations ◽  
Communication Strategies ◽  
Relationship Building ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Dialogic Communication ◽  
Content Type ◽  
The Usa ◽  
Communication Approach

Purpose The purpose of this study is to examine the strategic organization-public dialogic communication practices of universities in the USA. The authors used the dialogic model of communication to explore the extent to which higher education sustainability leaders (SL) at the top 25 USA sustainable engage in relational communication strategies. Design/methodology/approach The qualitative study involved semi-structured interviews with campus sustainability and student group leaders from a mix of regional areas in the USA. The authors examined the transcripts for concepts argued to exist within the dialogic model of communication from the public relations field. Findings Results reveal that SL rely on dialogic communication strategies to recruit active participants, build stakeholder bridges across campus and empower individuals to have an impact within specific sustainability areas. Communicators most likely engaged in empathy, followed by propinquity, mutuality, commitment and risk of the dialogic model. Research limitations/implications The authors extended the dialogic model of communication by identifying theoretical issues and scale items that can be used to measure each dimension of the model in future work. Practical implications The results reveal several ways that institutes of higher education could successfully use relational strategies to promote sustainability across multiple campus groups and departments by recruiting campus ambassadors, collectively defining sustainability and sharing public progress reports. Originality/value Few studies of sustainability in higher education holistically examine the relationship building practices of organizations that promote sustainability, despite the fact that communication is identified as a key factor in the successful implementation of sustainable actions.

Guiding the conversation

2018 ◽  
Vol 23 (3) ◽  
pp. 423-437 ◽  
Author(s):  
Justin Walden
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Media Use ◽  
Social Media Use ◽  
Content Type ◽  
Public Relations Practitioners ◽  
Frontline Workers ◽  
The Usa ◽  
Normative Expectations ◽  
Depth Interviews

Purpose The purpose of this paper is to investigate how public relations practitioners view their role in guiding their organizations’ frontline (nonnominated) employees’ social media use and the tensions that organizations must navigate when they interact with their employees online. Design/methodology/approach This study utilizes in-depth interviews with 24 PR practitioners in the USA. Data were analyzed via grounded theory’s approach to open, axial, and select coding. Findings PR practitioners engage in three activities to guide employees’ social media use: serving as a reactive-technical resource; supporting employee communities; and responding to incidental monitoring of social media posts. Research limitations/implications The study extends stakeholder theory by describing the normative expectations that are placed on employees when it comes to discussing the organization online. Practical implications Recommendations are offered for PR practitioners regarding the boundary-respecting management of nonnominated employees’ social media use. Social implications Findings point to a greater understanding about frontline workers’ roles in supporting their organizations and the need for organizations to carefully explain social media policies. Originality/value Scholars have not fully explored the challenges that firms face when they seek to influence employees’ personal social networking activities. There is new insight about the ways in which organization can ethically engage with employees in digitally mediated spaces.

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