An Exploratory Study on the Role of Websites in Gastronomy Museum Dialogic Communication

Rooted in the dialogic communication model, the main objective of this study is to analyse the interactivity level of websites of gastronomy museums in Turkey. Thus, it will be unearthed whether gastronomy museums are progressing towards more dialogic or are staying informative systems with the relationship with their target audience. Via content analysis on websites, two questions were sought: (1) What kind of tools are utilized to present information? (2) What tools or resources are utilized on websites to interact with virtual visitors? The data were analysed by comparing private and public museums. The results indicate that the websites of gastronomy museums in Turkey have a medium level of interaction in presenting information and a low level of interaction in the tools available to virtual visitors. And thus, it can be said that museums use their websites for one-way communication, which are not fit for dialogic communication. This is valid for both private and public museums. Managerial implications were discussed, and future research directions are presented.

Foundations' Civic Engagement With Stakeholders

Nonprofit organizations often adopt social media such as Facebook to encourage stakeholders to engage in the organizational mission. Calls to action via social media tend to reach subscribers who “like” or follow the organization via one-way communication. Researching effective approaches to dialogic communication, which asks followers to engage rather than observe, the authors focus on relationship management theory (RMT). RMT stresses organizational-stakeholder dynamic interactions. Using a quantitative modeling approach, the authors examine Facebook posts made by three different types of foundations (community, corporate, and independent) to determine how foundations call for stakeholder engagement. To date, few studies focus directly on types of posts and the response, or lack of response, to organizational messages via social media. Civic engagement requires action on the part of the stakeholder to address social problems. Defining participation and engagement varies by field and types of interaction. This research contributes to literature examining the “digital citizen.”

Conversing or Diffusing Information?

This study examines the one-way information diffusion and two-way dialogic engagement present in public health Twitter chats. Network analysis assessed whether Twitter chats adhere to one of the key principles for online dialogic communication, the dialogic loop (Kent & Taylor, 1998) for four public health-related chats hosted by CDC Twitter accounts. The features of the most retweeted accounts and the most retweeted tweets also were examined. The results indicate that very little dialogic engagement took place. Moreover, the chats seemed to function as pseudoevents primarily used by organizations as opportunities for creating content. However, events such as #PublicHealthChat may serve as important opportunities for gaining attention for issues on social media. Implications for using social media in public interest communications are discussed.

Social media communication: content analysis of Indonesian parliament instagram account

This study aimed to analyse the dialogic communication by The House of Representatives through Instagram of the Republic of Indonesia (DPR-RI) as part of public institutions. This study is prompted by the low public trust in DPR using dialogic communication in Instagram. DPR-RI Instagram account is one of the most popular accounts among Indonesian government bodies’ Instagram accounts. Having 470,000 followers, DPR_RI’s Instagram has uploaded 6,347 photos and videos. The research method used was quantitative content analysis. This study also used thematic units that examined the topic or discussion of a text. The populations in this study were the posts on the Instagram account of DPR RI (@dpr_ri) from January 2015 to December 2020. The sample in this study amounted to 600 posts where, in each year, 100 posts were taken as a sample. The result indicates that DPR Instagram account has not applied the principle of dialogic communication. The low number of posts suggesting a dialogue with the public and stakeholders signifies this finding. DPR could use the results of this study to improve their public communication, especially in the use of social media.

Digital Diplomacy and COVID-19: An Exploratory Approximation towards Interaction and Consular Assistance on Twitter

This study seeks to gauge the level of engagement and interaction of seven Ministries of Foreign Affairs from the Americas with citizens who requested assistance through Twitter during the first months of the covid-19 pandemic. Among the results obtained significant differences are identified, notably an increase in dialogic communication with respect to previous studies, explained by the state of emergency. In addition, countries that achieved high levels of engagement are those that focused their communication towards the user. Thus, different approaches to digital diplomacy are detected in its consular activities.

FORMATION OF COMMUNICATION AND SPEECH SKILLS OF CHILDREN WITH MENTAL RETARDATION THROUGH VERBAL TEXT ACTIVITIES

В данной статье рассмотрено современное состояние проблемы формирования коммуникативно-речевых умений у детей с задержкой психического развития на основе анализа психолого-педагогической литературы. По данным проанализированной литературы, установлено, что у большинства детей с задержкой психического развития все группы коммуникативно-речевых умений, реализуемых в процессе устной текстовой деятельности, сформированы на низком уровне, что обусловлено, с одной стороны, особенностями психического развития этой категории детей, в том числе и речевого, а с другой стороны трудностями в постановке и решении определённых коммуникативных задач. Учитывая особенности развития коммуникативно-речевых умений, авторами рассмотрены некоторые диагностические методики по определению уровней развития коммуникативной стороны речи, направленные на выявление сформированности коммуникативной функции речи у детей с задержкой психического развития. Известно, что сформированные коммуникативно-речевые умения обеспечивают социальную компетентность, навыки диалогической̆ коммуникации, продуктивное взаимодействие и сотрудничество со сверстниками и взрослыми. Для определения уровня сформированности коммуникативной функции речи у детей с задержкой психического развития используются диагностические методы, направленные на выявление: навыки коммуникативного взаимодействия для диагностики коммуникативно-речевых умений; информационно-содержательный характер, обеспечивающий содержательную сторону текста и максимально выражающий коммуникативную мысль; структурно-композиционные умения, обеспечивающие правильное построение текста; умение использовать не только специфические средства выражения собственных мыслей, обеспечивающие правильность, ясность, богатство и стилистическую точность речи, но и умение пользоваться языковыми средствами, обеспечивающими нахождение средств выражения коммуникативного намерения в наиболее полной и достаточной форме. This article examines the current state of the problem of the formation of communicative and speech skills in children with mental retardation based on the analysis of psychological and pedagogical literature. According to the analyzed literature, it was found that in most children with mental retardation, all groups of communicative and speech skills realized in the process of oral textual activity are formed at a low level, which is due, on the one hand, to the peculiarities of the mental development of this category of children, including speech, and on the other hand, difficulties in setting and solving certain communicative tasks. Taking into account the peculiarities of the development of communicative and speech skills, the authors consider some diagnostic methods for determining the levels of development of the communicative side of speech, aimed at identifying the formation of the communicative function of speech in children with mental retardation. It is known that the formed communicative and speech skills provide social competence, dialogic communication skills, productive interaction and cooperation with peers and adults. To determine the level of formation of the communicative function of speech in children with mental retardation, diagnostic methods used aimed at identifying: skills of communicative interaction for the diagnosis of communicative, speech skills, and information-content character that provides the content side of the text and expresses the communicative thought as much as possible. Structural and compositional skills that ensure the correct construction of the text. The ability to use not only specific means of expressing one's own thoughts, which ensure the correctness, clarity, richness and stylistic accuracy of speech, but also the ability to use language tools that provide for the finding of means of expressing communicative intent in the most complete and sufficient form.

Anthroponyms from the pragmatic and communication perspective

The aim of this paper is to extend the model theory and the modeling of onymic signs by V. Blanár by a new pragmatic-communicative dimension. The central motive of the paper is the possibilities and limits of use of personal names in dialogic communication from the perspective of the speaker, and taking into account the addressee who, being a semantic-pragmatic and communication partner/interlocutor of the speaker, receives the locutionary and illocutionary components of discourse, addresses the meaning the speaker attributed to the generated oral discourse, and analyzes the pragmatically charged knowledge that has been transmitted/received during the interaction processes. The author will focus on the functional availability of anthroponyms in the locutionary and non-locutionary intersubjectivity. Both happen on the speaker – addressee axis, with the anthroponyms (i) identifying the speaker and/or (ii) identifying or contacting the addressee in the locutionary intersubjectivity, and indicating another bearer in the non-locutionary intersubjectivity. The identity of the bearer is either confirmed or contradicted by the speaker. Through the using of his/her proper name, the speaker also signals whether or not the bearer of the name belongs to his/her personal sphere. Using concrete language material, the author intends to verify the applicability of anthroponyms with regard to the communication flexibility of the speaker, respect for the rules of cultural partnership in communication and some leeway in the knowledge requirements and expectations toward the addressee, since cooperation and courtesy involving empathy, respect, tactfulness and solidarity are the presumed components of verbal behaviour of both interlocutors.

Assessing dialogic features of corporate pages on Facebook in Latin American companies

PurposeThis study aims to analyze whether companies from six Latin American countries are encouraging dialogic communication on Facebook.Design/methodology/approachTo do so, the paper studied the level of predisposition for interaction and the type of interaction achieved by companies on Facebook to produce an effective dialogic communication exchange and to generate conversation through different types of communication exchange between organizations and users. This research includes a specific analysis of the active presence, interactive attitude, interactive resources, responsiveness and conversation of 29,078 posts on 135 corporate fanpages of companies from six Latin American countries.FindingsThe results show that companies have a low interest in managing communication from a dialogic perspective on the social network, not only because a greater predisposition to interaction is needed, but also because the interaction generated is very low. Therefore, the paper identifies the need to review the communication strategy on social networks and to define a strategy aligned to the dialogic nature of the social network.Originality/valueThis research contributes to broadening the conceptual reflection on the evaluation of the dialogue in the digital context and aims to generate new methodological contributions to the evaluation of dialogic communication in an integrated way.