Satisfaction and continuance with a learning management system

2015 ◽  
Vol 32 (2) ◽  
pp. 109-123 ◽  
Author(s):  
A.K.M. Najmul Islam ◽  
Nasreen Azad
Keyword(s):  
Survey Data ◽  
Management System ◽  
Learning Management System ◽  
Ease Of Use ◽  
Second Phase ◽  
Continuance Intention ◽  
Two Phase ◽  
Content Type ◽  
Percentage Points ◽  
Learning Management

Purpose – The purpose of this paper is to compare the perceptions of educators and students with a learning management system (LMS). The comparison is based on survey data collected from 185 educators and 249 students in a Finnish university who use a popular LMS, Moodle. Design/methodology/approach – The analysis of the survey data follows a two-phase strategy. In the first phase, perceptions of educators and students regarding ease of use, result demonstrability, usefulness, access, reliability, compatibility, satisfaction, and continuance intention were compared using one way analysis of variance (ANOVA). In the second phase, partial least squares (PLS) technique is employed to compare the path values and explained variances of satisfaction, and continuance intention by putting relevant variables as predictors. Findings – The ANOVA results suggest that students have higher positive perceptions regarding ease of use, usefulness, access, reliability, and compatibility of the LMS than the educators. The PLS analysis results revealed that the amount of variance of students’ satisfaction explained by its predictors was 9 percentage points lower than that of educators. It also revealed that the variance of students’ continuance intention explained by satisfaction and usefulness was 12 percentage points lower than that of educators. Practical implications – The study concludes with both theoretical and managerial implications. Originality/value – While prior research has investigated either educators’ or students’ perspective, the authors have investigated both and presented a comparison. The authors have reported several differences that help practitioners make customized intervention plan.

Factors Affecting Work Outcomes on the Educators' Continuous Usage Behaviour of Learning Management System (LMS): A Proposed Conceptual Framework

2015 ◽  
Vol 3 (1) ◽  
pp. 18-24
Author(s):  
Nabilah Mohd Fisol ◽  
Mohamed Najib Salleh ◽  
Siti Norezam Othman
Keyword(s):  
Conceptual Framework ◽  
Management System ◽  
Learning Management System ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Work Outcomes ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Factors Affecting ◽  
Learning Management

Objective - This paper develops a theoretical framework that consists of the factors affecting the work outcomes among educator continuous usage behaviour of Learning Management System (LMS). Methodology/Technique - The conceptual framework is based on the previous literature review and the underpinning theories which are an integral of Technology Acceptance Model (TAM) and IS Continuance Model.Perceived usefulness, perceived ease of use and confirmation are identified as independent variables; satisfaction and IS continuance intention will be employed as mediating variable; and work outcomes as a dependent variable. Findings - In this study, 13 hypotheses have been proposed based on the conceptual framework outlined. The proposed framework would help the organizations to plan for the potential improvement of the systems and teaching strategies in the context of the LMS, in order to meet the educational goals and to get better learning outcomes. Novelty - Currently, there are very limited empirical researches that have been conducted on educator's outcomes on the post-adoption stage of LMS. Type of Paper - Conceptual Keywords : Management System; Educators; Work Outcomes; Perceived Usefulness; Perceived Ease of Use; Confirmation; Satisfaction; Continuance Intention

scholarly journals A hybrid approach for supporting adaptivity in e-learning environments

2016 ◽  
Vol 33 (5) ◽  
pp. 333-348 ◽  
Author(s):  
Mohammad Al-Omari ◽  
Jenny Carter ◽  
Francisco Chiclana
Keyword(s):  
Learning Styles ◽  
Learning Environments ◽  
Intelligent Agents ◽  
Management System ◽  
Learning Management System ◽  
Hybrid Approach ◽  
Content Type ◽  
E Learning ◽  
Learning Management ◽  
System Prototype

Purpose The purpose of this paper is to identify a framework to support adaptivity in e-learning environments. The framework reflects a novel hybrid approach incorporating the concept of the event-condition-action (ECA) model and intelligent agents. Moreover, a system prototype is developed reflecting the hybrid approach to supporting adaptivity in any given learning management system based on learners’ learning styles. Design/methodology/approach This paper offers a brief review of current frameworks and systems to support adaptivity in e-learning environments. A framework to support adaptivity is designed and discussed, reflecting the hybrid approach in detail. A system prototype is developed incorporating different adaptive features based on the Felder-Silverman learning styles model. Finally, the prototype is implemented in Moodle. Findings The system prototype supports real-time adaptivity in any given learning management system based on learners’ learning styles. It can deal with any type of content provided by course designers and instructors in the learning management system. Moreover, it can support adaptivity at both course and learner levels. Originality/value To the best of the authors’ knowledge, no previous work has been done incorporating the concept of the ECA model and intelligent agents as hybrid architecture to support adaptivity in e-learning environments. The system prototype has wider applicability and can be adapted to support different types of adaptivity.

Training costs fall by 80 percent at Northumberland County Council

2014 ◽  
Vol 22 (1) ◽  
pp. 18-20 ◽  
Keyword(s):  
Management System ◽  
Success Factors ◽  
Learning Management System ◽  
Central Place ◽  
Individual Performance ◽  
County Council ◽  
Content Type ◽  
Training Costs ◽  
The Future ◽  
Learning Management

Purpose – Explains how Northumberland County Council in England cut its training costs by 80 percent. Design/methodology/approach – Describes how a new learning-management system has improved efficiency, access and course quality and opened up new opportunities for the future. Findings – Charts the benefits as: a new online-appraisal process that will link individual performance objectives with individual and team learning and development plans; the future development of 360-degree feedback tools that will provide employees with the ability to seek and receive objective feedback on their performance and how their managers, peers and customers feel that they demonstrate the competencies and behavioral-success factors espoused by the council; having one central place for learning and improving consistency of delivery that will meet the needs of the council and its partners; savings in time and money from delivering training more quickly than with a traditional classroom approach; effective management of programs and the ability to avoid costly licensing fees; swift updates to learning, saving time and money; and extensive support offered by Learning Pool, the team that installed the learning-management system. Practical implications – Demonstrates how savings have been achieved through a combination of: online training in place of more than 10,000 hours of classroom delivery; self-service functionality for course bookings, which has saved more than 1,200 hours of administration time; the creation of more than 20 hours of bespoke content; and a reduction in CO2 omissions and fuel savings, all while improving consistency and scalability. Originality/value – Provides the inside story of how a 6,000-plus employee council revolutionized its training delivery and made significant savings into the bargain.

scholarly journals PENGGUNAAN LEARNING MANAGEMENT SYSTEM (LMS) DI PERGURUAN TINGGI: STUDI KASUS DI UNIVERSITAS PENDIDIKAN INDONESIA

2010 ◽  
Vol 1 (1) ◽  
Author(s):  
Munir Munir
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Management System ◽  
Learning Management System ◽  
Learning Processes ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Multivariate Statistic ◽  
Learning Management ◽  
Acceptance Model

Abstract: Factors Affecting the Use of the Learning Management System inUniversities (A Case Study in Indonesia University of Education). The purpose ofthis paper is to find out factors that affect the usage of the Learning ManagementSystem (LMS) in in Indonesia University of Education. Indonesia University ofEducation has been built LMS to support learning processes. The focus is on factorsaffecting the use of LMS in supporting effective and efficient learning processes. Inthis research the writer used Technology Acceptance Model (TAM) to find outthose factors. The data were collected using the survey technique and wereanalyzed by means of the multivariate statistic method. The result of this researchconcluded that the factors of Perceived Usefulness (PU), Perceived Ease of Use(PEOU), Intention to Use (ITU), Actual Usage Behavior (AUB) significantly affectedthe effective and efficient use of LMS in supporting learning processes.Keywords: Learning Management System (LMS), Technology Acceptance Model(TAM), Information and Communication technology (ICT).

scholarly journals The influence of system interactivity and technical support on learning management system utilization

2017 ◽  
pp. 50-68 ◽  
Keyword(s):  
Technology Acceptance ◽  
Undergraduate Students ◽  
Management System ◽  
Structural Equation ◽  
Learning Management System ◽  
Technical Support ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Learning Management

In recent years, there has been a growing increase in using Learning Management System (LMS) by universities. However, its utilization by students is limited in Malaysia. The main purpose of the present study is to develop and test a model that predicts LMS utilization by Malaysian higher education students. Based on the Technology Acceptance Model, the study investigated the relationships among six constructs (system interactivity, technical support, perceived ease of use, perceived usefulness, behavioral intention to use and LMS use) through structural equation modelling. The participants were 216 undergraduate students from a local university in Malaysia. The result of the study revealed that system interactivity had a significant effect on perceived usefulness, but not on perceived ease of use; technical support had a significant effect on perceived ease of use, but not on perceived usefulness.

scholarly journals Exploring user experience of learning management system

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ilia Maslov ◽  
Shahrokh Nikou ◽  
Preben Hansen
Keyword(s):  
User Experience ◽  
Management System ◽  
Qualitative Data ◽  
Learning Management System ◽  
Dynamic Learning ◽  
Content Type ◽  
E Learning ◽  
Learning Platforms ◽  
Learning Management ◽  
Method Approach

PurposeThis paper aims to explore the perspectives of university students on the learning management system (LMS) and determine factors that influence user experience and the outcomes of e-learning.Design/methodology/approachThis paper employs a mixed-method approach. For qualitative data, 20 semi-structure interviews were conducted. Moreover, for quantitative data, a short survey was developed and distributed among the potential respondents.FindingsThe results showed that students, particularly in programs where courses are mainly offered online, are dependent on such learning platforms. Moreover, the use of modular object-oriented dynamic learning environment (Moodle) as an application of LMS was rated positively, and e-learning was considered as an effective sustainable learning solution in current conditions.Originality/valueThe authors have illustrated empirically how the notion of UX of the LMS provides a means of exploring both students' participation in e-learning and their intention towards using such learning platforms.

scholarly journals Perception of Learning Management System Among Distance Learners in South-West, Nigeria

2021 ◽  
Vol 1 (2) ◽  
pp. 72-84
Author(s):  
Esther M. Ajijola ◽  
Gboyega Ayodeji Aladesusi ◽  
Oyeronke Olufunmilola Ogunlade ◽  
Charles O. Olumorin
Keyword(s):  
Management System ◽  
Learning Management System ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Distance Learners ◽  
Perceived Ease Of Use ◽  
Field Of Study ◽  
South West ◽  
Significant Difference ◽  
Learning Management

Learning Management System (LMS) is a common platform where students and teachers can interact digitally, most especially in Open and Distance Learning (ODL) institutions. However, it has been discovered over time that most of the distance learners with poor study habits lag behind in its utilization. The purpose of this study was to investigate the Perception of Learning Management System among Distance Learners’ in South-West, Nigeria. Emphasis was on gender and field of study using an adapted Technology Acceptance Model (TAM). This study employed a descriptive research method. Data were collected through the administration of a-validated researcher-adapted questionnaire. Descriptive statistics of mean and standard deviation were used to answer research questions one and two. Inferential statistics of t-test and ANOVA were used to test the hypotheses at 0.05 level of significance. The research findings indicated that there were significant differences between male and female distance learners in their: perceived usefulness of LMS (p=0.00); perceived ease of use of LMS (p=0.004); in favour of males; there was no significant difference among Sciences, Arts and Social Science distance learners on their perceived usefulness and perceived ease of use of LMS. It was therefore recommended that training and support programs be established to ensure a sustainable use and prevent collapse of LMS in the institutions in respective of distance learners’ gender and field of study.

Applying the Technology Acceptance Model to Measure the Learning Management System Acceptance by Students of Politeknik Sakti Surabaya

2015 ◽  
Vol 72 (4) ◽  
Author(s):  
Uce Indahyanti ◽  
Sukarjadi Sukarjadi
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Management System ◽  
Learning Management System ◽  
Ease Of Use ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Actual Use ◽  
Learning Management ◽  
Acceptance Model

The purpose of this study is to measure factors that influence students’acceptance of a Learning Management System (LMS) using the Technology Acceptance Model (TAM). LMS is an information system that facilitates e-learning that serves to process, store, disseminate learning materials and provides administrative support and communication related to the teaching and learning process. Support students as users of the LMS content are one of the success factors in the implementation of the LMS. This study uses the Technology Acceptance Model (TAM), which has five factors namely perceived usefullness, perceived ease of use, attitudes towards to use, behavioral intention to use and actual use. A set of questionnaires have been completed by 60 students in Politeknik SAKTI Surabaya. Data were processed using SmartPLS and analyzed using the Structural Equation Modeling–Partial Least Square (SEM-PLS) method. The results showed that the TAM was valid, reliable, and substantially acceptable based on the results of data evaluation, ie the indicator factor loading > 0.5, the t-statistic ≥ 1.96, the cronbach alpha ≥ 0.6, and the value of the goodness of fit  = 0.47. The factors that influence students’acceptance of a LMS in Politeknik SAKTI Surabaya are perceived usefullness, perceived ease of use, and attitudes towards to use, affecting the intention to use, and significantly affect the actual use of LMS.

Preparing Faculty for a Learning Management System Transition

2010 ◽  
pp. 105-119 ◽  
Author(s):  
Danilo M. Baylen ◽  
Mary Hancock ◽  
Carol M. Mullen ◽  
Mary Angela Coleman
Keyword(s):  
Survey Data ◽  
Management System ◽  
Learning Management System ◽  
Faculty Members ◽  
System Transition ◽  
Need For Support ◽  
Learning Management ◽  
Prior Experiences ◽  
The Impact ◽  
New System

This chapter focuses on the impact of a change in the use of a learning management system (LMS) at one university. Survey data captured faculty members’ viewpoints on the transition from one LMS to another, specifically, their dispositions toward technology and change, preparation and prior experiences, need for support, and access to available resources. The inquiry focuses on potential activities and infrastructures that can be established to support the faculty, as LMS users, when a new system is introduced. Also, it explores the types of knowledge, skills, and dispositions that faculty may have or need to effectively and efficiently use the new system to support their work. Finally, strategies are recommended to enhance faculty members’ dispositions, preparation, support and access to resources.

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