Logistics firms performance: efficiency and effectiveness perspectives

2015 ◽  
Vol 64 (5) ◽  
pp. 686-701 ◽  
Author(s):  
Wai Peng Wong ◽  
Keng Lin Soh ◽  
Chu Le Chong ◽  
Noorliza Karia
Keyword(s):  
Design Methodology ◽  
Small Firms ◽  
Data Envelopment ◽  
Tobit Regression ◽  
Improve Performance ◽  
Managerial Decision ◽  
Managerial Decision Making ◽  
Content Type ◽  
Efficiency And Effectiveness ◽  
And Performance

Purpose – The purpose of this paper is to assess the efficiency, effectiveness and performance of logistics companies in Singapore and Malaysia which are the growing logistics hubs in Asia by using a triangular data envelopment analysis (DEA). It also identifies various factors that significantly affect the efficiency, effectiveness and performance of the Singaporean and Malaysian logistics companies and proposes ways to improve their competitiveness. Design/methodology/approach – First, this study employs a triangular DEA to evaluate the efficiency and effectiveness of the companies. Second, Tobit regression is used to explore the factors that affect logistics performance. Third, the managerial decision-making matrix is addressed and suggestions made to help logistics managers improve performance. Findings – The results reveal that small firms, on average have more potential than the large ones. The results also demonstrate that investment influences firm performance significantly. Originality/value – This paper is the first attempt to apply a triangular DEA-based approach by decomposing performance into efficiency and effectiveness for logistics companies in Singapore and Malaysia.

scholarly journals Exploring blockchain implementation in the supply chain

2019 ◽  
Vol 39 (6/7/8) ◽  
pp. 829-859 ◽  
Author(s):  
Remko van Hoek
Keyword(s):  
Supply Chain ◽  
Empirical Research ◽  
Design Methodology ◽  
Managerial Decision ◽  
Implementation Framework ◽  
Managerial Decision Making ◽  
Content Type ◽  
Multi Stage ◽  
Implementation Stage ◽  
Initial Exploration

Purpose There is great interest in blockchain in the supply chain yet there is little empirical research to support the consideration of the technology. Ferdows (2018) calls for research aimed at learning from pioneers in the field and Gartner points out that the interest in blockchain holds similarities to the interest surrounding RFID 15 years ago. As a result, there may be opportunities to leverage insights from RFID research to inform the consideration of blockchain. The purpose of this paper is to explore how the Reyes et al. (2016) framework for the implementation of RFID may inform the consideration of blockchain in the supply chain. Design/methodology/approach A two-stage approach is used to explore RFID implementation considerations from the Reyes et al. (2016) RFID implementation framework, using an initial exploration of managers interested in blockchain using a focus group and a survey and to more in depth explore three case companies pioneering blockchain. Findings Several RFID implementation considerations can inform the consideration of blockchain but there are also differences in considering blockchain. A framework is developed that details considerations found to be relevant by implementation stage. Originality/value This paper adds to the limited amount of empirical research on blockchain in the supply chain and advances research beyond the consideration of use cases into the exploration of actual implementation of blockchain in the supply chain. The decision framework developed both leverages and nuances findings from RFID research and can inform managerial decision making. It also adds to research a multi-stage approach to implementation and uncovers rich opportunity to further learn from pioneers.

DEA performance assessment of Greek listed metallurgical firms

2014 ◽  
Vol 9 (1) ◽  
pp. 58-77 ◽  
Author(s):  
Ioannis Tsolas
Keyword(s):  
Performance Measures ◽  
Design Methodology ◽  
Market Value ◽  
Two Dimensions ◽  
Data Envelopment ◽  
Content Type ◽  
Dea Efficiency ◽  
Performance Dimensions ◽  
And Performance ◽  
Using Data

Purpose – This paper aims to assess two distinct aspects of performance in terms of technical (sales) efficiency and efficiency in market value generation of a sample of Greek metallurgical firms listed on the Athens Exchange by using data envelopment analysis (DEA). Design/methodology/approach – Both aspects of performance are measured by employing the DEA BCC model, combined with bootstrap and generalized proportional distance function (GPDF). Statistical analysis is performed to investigate whether there is a positive link between the two examined performance dimensions. Findings – Inefficiency is uncovered in both performance dimensions, but there is a lower level of performance in market value generation than in technical efficiency. Correlation analysis results do not point out positive links between performance measures for the sample firms. Research limitations/implications – The derived performance measures allow firm managers to set their own priorities and to seek out improvements along the two dimensions of performance; moreover, they may contribute to the reduction of information asymmetry among investors. Originality/value – This paper is one of a few that investigate the link between DEA-based sales performance and performance in market value generation. It contributes methodologically through the adoption of fundamental analysis principles in estimating efficiency in the two performance dimensions and the development of a DEA efficiency model in the presence of negative data.

Untangling self-reinforcing processes in managerial decision making. Co-evolving heuristics?

2014 ◽  
Vol 52 (5) ◽  
pp. 934-949 ◽  
Author(s):  
Gianpaolo Abatecola
Keyword(s):  
Decision Making ◽  
Organizational Change ◽  
Design Methodology ◽  
Top Management Teams ◽  
Managerial Decision ◽  
Managerial Decision Making ◽  
Content Type ◽  
Research And Practice ◽  
Behavioural Strategy ◽  
Conceptual Paper

Purpose – Over the last 30 years, specific investigations into self-reinforcing processes in managerial decision making have been gaining momentum within the mainstream literature of management. However, to date, it is claimed that understanding these processes properly still requires additional research efforts. Thus, the purpose of this conceptual paper is to follow this claim. Design/methodology/approach – The paper tries to inform the conversation about self-reinforcing processes in managerial decision making through adopting lenses drawing from the biological philosophy of organizational change. In particular, the co-evolutionary approach to organizational change, with a focus on CEOs, and/or top management teams (TMT), is adopted. Findings – As its core contribution, the paper proposes that self-reinforcing processes in the CEOs/TMTs’ decision making can occur because of the emergence (and subsequent consolidation) of co-evolving heuristics. On this basis, the paper also prospect potential avenues for future integrations in this field. Originality/value – As the paper concludes, advancing the general understanding of self-reinforcing processes in managerial decision making can represent an important opportunity for the research and practice of management in general, but also for some management sub-domains, such as that of behavioural strategy, in particular.

Service ecosystems: why the media industry prefers access, not ownership

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jennifer Chandler ◽  
Atul Teckchandani
Keyword(s):  
Global Economy ◽  
Design Methodology ◽  
Feedback Loops ◽  
Media Industry ◽  
Managerial Decision ◽  
Managerial Decision Making ◽  
Content Type ◽  
Service Ecosystems ◽  
The Media ◽  
Service Ecosystem

Purpose Because of the increasing importance of access over ownership, the purpose of this paper is to propose a service ecosystem perspective to help managers navigate hypercompetition. With the rise of cloud-based services and the ongoing recovery from the COVID-19 pandemic, the global economy has shifted toward hypercompetition, a state characterized by organizational advantages that are rapidly created and then destroyed by intense competitive moves. Because advantages are quickly eroded, organizations must be aggressive in the number of actions they take and the speed with which they execute these actions. The service ecosystem perspective focuses on relationships that allow organizations to jointly adjust to one another and to their environment. Design/methodology/approach This paper first reviews traditional strategies for navigating hypercompetition. Then, it presents an explanation of the service ecosystem perspective. Finally, the three north stars and media examples are provided. Findings The service ecosystem perspective asserts “north stars” that can guide managerial decision-making in hypercompetitive environments. These north stars are: cultivate system norms, facilitate feedback loops and embrace servitization. Originality/value In today’s world, organizations are increasingly seeking access to resources instead of ownership of them. The proposed approach suggests that, rather than an organization owning the resources it needs to achieve advantages, organizations are increasingly relying on accessing resources by coordinating with other organizations to draw upon the resource(s) as needed, without incurring the additional burdens of ownership. Examples from the media industry are used to illustrate the three north stars of the service ecosystems perspective.

Measuring operational efficiency of isolation hospitals during COVID-19 pandemic using data envelopment analysis: a case of Egypt

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahmoud Abdelrahman Kamel ◽  
Mohamed El-Sayed Mousa
Keyword(s):  
Data Envelopment Analysis ◽  
Design Methodology ◽  
Operational Efficiency ◽  
Data Envelopment ◽  
Allocation Of Resources ◽  
Tobit Regression ◽  
Health Crisis ◽  
Content Type ◽  
Dea Analysis ◽  
Using Data

PurposeThis study used Data Envelopment Analysis (DEA) to measure and evaluate the operational efficiency of 26 isolation hospitals in Egypt during the COVID-19 pandemic, as well as identifying the most important inputs affecting their efficiency.Design/methodology/approachTo measure the operational efficiency of isolation hospitals, this paper combined three interrelated methodologies including DEA, sensitivity analysis and Tobit regression, as well as three inputs (number of physicians, number of nurses and number of beds) and three outputs (number of infections, number of recoveries and number of deaths). Available data were analyzed through R v.4.0.1 software to achieve the study purpose.FindingsBased on DEA analysis, out of 26 isolation hospitals, only 4 were found efficient according to CCR model and 12 out of 26 hospitals achieved efficiency under the BCC model, Tobit regression results confirmed that the number of nurses and the number of beds are common factors impacted the operational efficiency of isolation hospitals, while the number of physicians had no significant effect on efficiency.Research limitations/implicationsThe limits of this study related to measuring the operational efficiency of isolation hospitals in Egypt considering the available data for the period from February to August 2020. DEA analysis can also be an important benchmarking tool for measuring the operational efficiency of isolation hospitals, for identifying their ability to utilize and allocate their resources in an optimal manner (Demand vs Capacity Dilemma), which in turn, encountering this pandemic and protect citizens' health.Originality/valueDespite the intensity of studies that dealt with measuring hospital efficiency, this study to the best of our knowledge is one of the first attempts to measure the efficiency of hospitals in Egypt in times of health' crisis, especially, during the COVID-19 pandemic, to identify the best allocation of resources to achieve the highest level of efficiency during this pandemic.

The triad value function – theorizing the value potential of connected relationships

2016 ◽  
Vol 31 (7) ◽  
pp. 849-860 ◽  
Author(s):  
Mette Vedel
Keyword(s):  
Supply Chain ◽  
Design Methodology ◽  
Value Function ◽  
Managerial Decision ◽  
Apparent Paradox ◽  
Managerial Decision Making ◽  
Content Type ◽  
Structural Context ◽  
Practical Implications

Purpose The purpose of the paper is to explicate how connectedness of relationships results in varying value potentials of triads. Design/methodology/approach First connectedness is re-described as an actor-perceived and actor-interpreted phenomenon. The re-description is used to theorize the triad value function. Next, the applicability and validity of the concept is examined in a case study of four closed vertical supply chain triads. Findings The case study demonstrates that the triad value function facilitates the analysis and understanding of an apparent paradox; that distributors are not dis-intermediated in spite of their limited contribution to activities in the triads. The results indicate practical adequacy of the triad value function. Research limitations/implications The triad value function is difficult to apply in the study of expanded networks as the number of connections expands exponentially with the number of ties in the network. Moreover, it must be applied in the study of service triads and open vertical supply chain triads to further verify the practical adequacy of the concept. Practical implications The triad value function cannot be used normatively or prescriptively. It is a descriptive tool which indirectly supports managerial decision-making through the analysis of how the structural context of a triad influences the value of relationships. Originality/value The paper offers an additional aspect for the study of value in and of triads. It illustrates that perceived connectedness of relationships operates as a triad value function, which captures the structural value potential of the triad for a focal actor.

scholarly journals Reviewing cognitive distortions in managerial decision making

2018 ◽  
Vol 37 (5) ◽  
pp. 409-424 ◽  
Author(s):  
Gianpaolo Abatecola ◽  
Andrea Caputo ◽  
Matteo Cristofaro
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
Cognitive Distortions ◽  
Managerial Decision ◽  
Managerial Decision Making ◽  
Content Type ◽  
Integrative Framework ◽  
Scientific Dialogue ◽  
Management Literature ◽  
Development Area

Purpose Why and how do cognitive distortions in managerial decision making occur? All organizations are imperfect systems (Katz and Kahn, 1966), with wrong decisions often just round the corner. As a consequence, addressing these important questions continues to be particularly lively in the management development area, especially in terms of its intended contribution to the de-biasing activity. Thus, the purpose of this paper is to provide the current scientific dialogue on the topic with updated lenses, which can also be innovative from some aspects. Design/methodology/approach The review framework is based on the recent, impactful article on biases in managerial decision making by Kahneman et al. (2011), and on Bazerman and Moore’s (2013) perspective on emanating heuristics, considered as the causes of biases. Accordingly, the authors derive four intertwined thematic clusters of heuristics, through which the authors systematically group and critically analyze the management literature mostly published on the topic since 2011. Findings From the analyzed clusters the authors propose an integrative framework of emanating heuristics, which focuses on the co-evolving relationships and potentially self-reinforcing processes in and between them. Originality/value The value of the contribution is threefold: from a methodological perspective, to the authors’ knowledge, the studies adopted as the basis of the analysis have not yet been simultaneously used as a comprehensive ground for updated reviews on this topic; from a conceptual perspective, the emerging integrative co-evolutionary framework can help explain the dangerous connections among cognitive traps and emanating heuristics; and from a practical perspective, the resulting framework can also be helpful for future de-biasing attempts in the business arena.

The relationship between supervision quality, CEO’s ability and authority with firm performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahdi Salehi ◽  
Ameneh Bazrafshan ◽  
Mahdieh Hosseinkamal
Keyword(s):  
Data Envelopment Analysis ◽  
Firm Performance ◽  
Design Methodology ◽  
Business Strategies ◽  
Data Envelopment ◽  
Improve Performance ◽  
Return On Assets ◽  
Content Type ◽  
Listed Firms ◽  
The Relationship

Purpose This paper aims to investigate the relationship between a CEO's ability and authority with firm performance. The authors used a sample of 127 Iranian listed firms for over seven years, from 2011 to 2017. Design/methodology/approach The authors used data envelopment analysis (DEA) to evaluate managers' abilities, and the authors used business strategies to gauge authorities. Also, the methods of Fama–French and Herfindal–Hirschman were used for 889 firm-year observations. Findings The results show that managers' ability based on return on assets can affect firm performance, and skilled managers can improve performance. Originality/value In Iran, managers' abilities and other variables can impact it has been studied. Still, no study has been conducted on managers' strength and their level of authority with the presence of supervision on them.

Simultaneous evaluation of efficiency, input effectiveness, and output effectiveness

2017 ◽  
Vol 24 (7) ◽  
pp. 1854-1870 ◽  
Author(s):  
Amir Shabani ◽  
Gholam Reza Faramarzi ◽  
Reza Farzipoor Saen ◽  
Mohsen Khodakarami
Keyword(s):  
Data Envelopment Analysis ◽  
Design Methodology ◽  
Integrated Model ◽  
Data Envelopment ◽  
Mathematical Approach ◽  
Content Type ◽  
Discriminating Power ◽  
Simultaneous Evaluation ◽  
Efficiency And Effectiveness ◽  
Non Parametric

Purpose The purpose of this paper is to develop a data envelopment analysis (DEA) technique that simultaneously measures efficiency and effectiveness to provide a comprehensive appraisal of the productivity. Additionally, an algorithm is recommended to determine targets that are used for measuring effectiveness. Design/methodology/approach In this paper, for measuring productivity, a new methodology based on non-parametric mathematical DEA technique was presented. The proposed procedure is able to compute the efficiency input effectiveness, and output effectiveness, simultaneously. Findings By comparing with previous models, the authors’ proposed integrated model generates more detailed results and has more discriminating power. Originality/value To the best of the authors knowledge, there is not any study in which a non-parametric mathematical approach measures productivity through simultaneous combining of the effectiveness, including input effectiveness, and output effectiveness, and the efficiency.

Exploring comparative efficiency and determinants of efficiency for major world airlines

2014 ◽  
Vol 21 (4) ◽  
pp. 675-687 ◽  
Author(s):  
Seong-Jong Joo ◽  
Karen L. Fowler
Keyword(s):  
North America ◽  
Technical Efficiency ◽  
Relative Efficiency ◽  
Design Methodology ◽  
Data Envelopment ◽  
Tobit Regression ◽  
Content Type ◽  
Comparative Efficiency ◽  
Major Airlines ◽  
Tobit Regression Analysis

Purpose – For strategic and competitive insights, this paper aims to measure and benchmark comparative operating efficiencies of major airlines in Asia, Europe, and North America. Design/methodology/approach – The authors employ data envelopment analysis for measuring the relative efficiency of 90 airlines in Asia, Europe, and North America. In addition, the authors use Tobit regression analysis for finding determinants of the efficiency. Findings – Results indicate that the efficiency of the airlines in Europe is the lowest among the airlines in these three regions. Efficiency differences between the airlines in Europe and the airlines in the two other regions (Asia and North America) are statistically significant in terms of technical efficiency and pure technical efficiency, but not significant between the airlines in Asia and North America. For the determinants of efficiency, the authors identified that revenues and expenses were significant for explaining efficiency scores of airlines. Research limitations/implications – Further research is needed to explain the findings that airlines in Europe were less efficient than airlines in Asia and North America. In addition, including variables on customer satisfaction in a future study is desirable. Originality/value – Major contributions of this study include measuring the comparative efficiency of major airlines in Asia, Europe, and North America and finding determinants of the efficiency for strategic insights.

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