Interlending and document delivery in India through INFLIBNET and the UGC-INFONET Digital Library Consortium

2016 ◽  
Vol 44 (3) ◽  
pp. 115-120 ◽  
Author(s):  
Saroja Kumar Panda ◽  
Jagdish Arora ◽  
Ashok Kumar Rai

Purpose The purpose of this paper is to provide an overview of the J-Gate Plus Discovery and Resource Sharing Model, and to examine the interlending and document delivery service within the Indian university system and the UGC-Infonet Digital Library Consortium. Design/methodology/approach This paper describes the functionalities of J-Gate Plus services and discusses how it become a successful product in the Indian academic sector. Finally, the paper analyses the search trends and document delivery request reports. Findings Information and Library Network, Inter-library loan Centres (universities) and J-Gate@UGC-Infonet are cooperating to facilitate resource sharing in India and to gradually expand their roles to other academic library systems. Originality/value The paper is an up-to-date study of resource sharing in the Indian university system through the J-Gate@UGC-Infonet service.

2016 ◽  
Vol 44 (4) ◽  
pp. 172-177 ◽  
Author(s):  
Gwen Evans ◽  
Theda Schwing

Purpose This paper aims to provide an update to Tom Sanville’s 2007 overview of OhioLINK, a renowned US academic library consortium, and describe the current state of activity and services. Design/methodology/approach The approach used is descriptive. Findings OhioLINK’s main collaborative services include document delivery, resource sharing and the establishment of digital libraries, including electronic journals, electronic books and open-access materials such as electronic theses and dissertations. This update to Tom Sanville’s 2007 overview of OhioLINK issues and developments describes the current state of collaborative library services and resource sharing a decade later, including the challenges of hosted institutional repositories and the implications of shifting from shared print to e-book collections at the network level. Originality/value OhioLINK trends provide a snapshot of changing activity and sustainability in library resource sharing at network scale across many different types of academic libraries.


2015 ◽  
Vol 43 (4) ◽  
pp. 182-188 ◽  
Author(s):  
Qingkui Xi ◽  
Qian Zhang ◽  
Feng Ni ◽  
Guiting Cha ◽  
Ping Bao

Purpose – This paper aims to describe and analyse the interlibrary loan and document delivery (ILL/DD) in university libraries in Jiangsu Province, China, and to evaluate the service quality of one library as an example of how to improve. Design/methodology/approach – This paper first describes the ILL/DD of the Jiangsu Academic Library & Information System (JALIS). It then provides an analysis of the problems in JALIS ILL/DD and gives some suggestions for improvement. Finally, it evaluates the service quality of one library’s ILL/DD based on the analytic hierarchy process (AHP). Findings – It is found that JALIS ILL/DD can be done better via small consortia and discipline centres, and that AHP can be used to evaluate the service quality of a library’s ILL/DD. Social implications – More patrons can access better service, and the work effectiveness of librarians can be improved. Originality/value – This paper is helpful to librarians interested in ILL/DD or resource sharing in China.


2018 ◽  
Vol 36 (4) ◽  
pp. 633-649 ◽  
Author(s):  
Collence Takaingenhamo Chisita ◽  
Archie Dick

PurposeThe paper explores library cooperation in Zimbabwe and gathers views from librarians on the need for a library consortium model to underpin national development. This study aims to investigate the development of library consortia in Zimbabwe and then propose a model that will both accelerate their development and support the country’s national development agenda.Design/methodology/approachThe paper opted for an investigative study using a multi-method research design. Data on existing library consortia, namely, Zimbabwe University Library Consortium (ZULC) and College and Research Library Consortium (CARLC), were collected through questionnaires and interviews. The data were complemented by documentary analysis including primary sources of information, for example, annual reports and brochures. Data were analysed qualitatively and quantitatively.FindingsThe paper provides empirical insights on how ZULC and CARLC are transforming the provision of library services in several ways, for example, providing for the dynamic needs of users and strategizing on overcoming rising costs of scholarly content through resource sharing. The proposed model effectively elevates the fundamental library consortium principles of cooperation and sharing onto the national development stage, and it is novel and pioneering. The gestures and general remarks made recently by Zimbabwe Library Association and some ZULC members about national development and ZIMASSET are given rigorous and scholarly expression in this model.Research limitations/implicationsBecause of the chosen research approach, the research results may lack generalisability beyond Zimbabwe. It is therefore imperative for researchers to test the proposed propositions further.Practical implicationsThe paper includes implications for the development of a library consortia model to underpin national development in Zimbabwe. The existing academic sector library consortium still excludes other types of libraries from participating in resource sharing and promoting access to information on a national development scale. The proposed library consortium model providing for nation-wide access to information is critical in realising national development goals in Zimbabwe. Currently, academic library consortia are contributing immensely through supporting learning, teaching and research in their respective institutions. Such benefits can also be extended to all institutions through a national library consortium to support development in Zimbabwe.Originality/valueThis paper fulfils an identified need to study how the development of a nation-wide library consortium model can be realised. There is relatively little researched information on library cooperation and library consortia and national development in Southern Africa with specific reference to Zimbabwe. The paper seeks to close the gap by providing information on library cooperation and library consortia and national development in Zimbabwe.


2015 ◽  
Vol 43 (1) ◽  
pp. 47-52 ◽  
Author(s):  
Jung Sun Oh ◽  
Ji Won Lee

Purpose – This paper aims to review the evolution of a nation-wide Document Delivery Service in Korea over the past decade, focusing on how the service has been reconfigured to sustain and fortify its position as a central channel for accessing information in the era of abundant digital resources. Design/methodology/approach – The impacts of policy changes and technical improvements introduced incrementally over the years on the advance of the service are analyzed. The overall statistics over the period of 14 years are first presented to show the changing trends of the service, and the transaction log of the period of nine years is analyzed in detail to examine the impact of policy implementation and technical advancement on the quantity and quality of the service. Findings – The transaction log analysis has uncovered the two main themes or directions of changes that have contributed to its robustness. First, changes introduced to streamline the service process both on the request end (unmediated requests) and on the delivery end (electronic delivery) have brought a sizable improvement on the speed of the service. Second, efforts to incorporate various resource-sharing activities into a unified service framework have led to an enhanced efficiency of the service as well as an increase in volume. Originality/value – The empirical data demonstrating how managerial and technological changes have contributed to sustain the value of the service can be valuable benchmarking data for other services facing the same challenges.


2016 ◽  
Vol 44 (4) ◽  
pp. 161-168 ◽  
Author(s):  
Qingkui Xi ◽  
Liju Mao ◽  
Bin Zhang ◽  
Wen Shi ◽  
Ping Bao

Purpose This study aims to describe and analyse interlibrary loans and document delivery (ILL/DD) in the Chinese Academy of Sciences and to evaluate the ILL/DD service quality of one particular library. Design/methodology/approach ILL/DD at the Chinese Science Digital Library (CSDL) is described. The success of ILL/DD at CSDL is analysed. Finally, the service quality of one library’s ILL/DD based on LibQUAL+ is evaluated. Findings ILL/DD at CSDL can be improved through a multi-library union, and a modified LibQUAL+ model can be used to evaluate a library’s ILL/DD service quality. Social implications More patrons can access a better service, and the work efficiency of librarians can be improved. Originality/value This study is helpful to librarians interested in ILL/DD and resource sharing in China.


2014 ◽  
Vol 35 (1/2) ◽  
pp. 15-36 ◽  
Author(s):  
Ana Maria Balenbin Fresnido ◽  
Joseph Marmol Yap

Purpose – The concept of academic library consortium emerged in the Philippines in the 1970s evidenced by the successive establishment of three consortia namely, the Academic Libraries Book Acquisition Services Association (ALBASA) in 1973, the Inter-Institutional Consortium (IIC) (now South Manila Inter-Institutional Consortium) in 1974, and the Mendiola Consortium (MC) in 1975. This paper aims to find out the experiences and status of selected academic library consortia in the Philippines, namely, the Academic Libraries Book Acquisitions Systems Association, Inc. (ALBASA), the American Corners (also known as American Studies Resource Center (ASRC) in some areas), the Aurora Boulevard Consortium Libraries, Inc. (ABC), the Davao Colleges and University Network (DACUN), the Inter University Consortium (IUC), the Intramuros Library Consortium (ILC), the Mendiola Consortium (MC), the Ortigas Center Library Consortium (OCLC), and the South Manila Inter institutional Consortium (SMI-IC) specifically in terms of the objectives of the different consortia, the activities they undertake and how such relate to the set objectives, the benefits they have enjoyed or continue to enjoy, the issues they have encountered as well as success/failure factors experienced by libraries in joining the different consortia. Design/methodology/approach – The sample was derived from the review of literature, which also served as basis to come up with the list of existing academic library consortia. The respondents were selected based on the Philippine Association of Academic and Research Librarians (PAARL) directory. Communication was sent via email, telephone, scheduled personal interview and social networking sites (e.g. Facebook). A total of 13 out of 23 (56.52 percent) respondents accomplished the survey questionnaires which were distributed online and manually. Descriptive statistics was used to analyze the results. Findings – Results of the study revealed that the role academic library consortia play in the development of academic libraries is crucial particularly in the promotion of professional development and resource sharing. As technology greatly influences the way libraries do things, the varying level of technological development among consortium member libraries confirmed to be a major challenge being faced by them today. While majority of the surveyed consortia assessed themselves to be successful, it is evident that there is lack of congruence between the consortia's objectives and undertakings. Originality/value – The paper is a modest contribution to the dearth of literature in Philippine academic library consortia. It also is the first study conducted measuring the success of selected academic consortia and identifying the factors contributing to their success/failure.


2014 ◽  
Vol 33 (2) ◽  
pp. 38-45 ◽  
Author(s):  
Nesba Yaa Anima Adzobu

Purpose – Although user needs assessment is an intrinsic element of service quality delivery in digital libraries (DLs), not much has been written on this topic in the context of African universities. This is understandable as academic digital libraries in Africa are rather nascent. Even so, the most frequently-used needs assessment methods do not directly involve the users. This study aims to assess priority setting by academic library administrators and the needs of patrons of digital collections of a public university library in Ghana. Design/methodology/approach – Analysis of official university documents and interviews with digital library patrons at the University of Cape Coast (UCC) in Ghana were carried out between September, 2011 and January, 2012. Five research questions were asked: what are the current conditions of the UCC digital library project, the user communities and their needs, what are the priorities set by the university administrators and library leaders at the UCC and the state of technological readiness in place and what are needed by the UCCDL. Also, what is the extent of collaboration by interested parties in the UCCDL? Findings – Three general digital library user communities were identified, that is, UCCDL staff- this community was composed of experts in both digital library systems and content, characterized as heavy users of the existing systems, as knowledgeable about articulated (formalized) user needs, and able to devote short (usually less than two hours) amounts of time to individual's needs. Next, are scholars and other visitors to the UCCDL – this community was characterized as having high levels of domain expertise and knowledge of library systems. They are also able to devote large but specific amounts of time (days or weeks) to their individual information needs. Visitors/Prospective users- this community was characterized as having varied levels of domain expertise and low levels of library systems knowledge. They are able to devote only short periods of time to their information needs or explorations. These user communities are influenced by diverse preferences, experiences, and knowledge structures. Practical implications – Academic libraries are increasingly advocating local user studies as a way to provide the digital library services that are relevant to the culture and user population of the academic institution. Replicating digital library user studies at the local level can provide information for improving existing services or developing new ones. Originality/value – In African public universities, there is little earlier research on digital library user needs assessments or DL priority-setting by academic library administrators.


2014 ◽  
Vol 42 (2/3) ◽  
pp. 120-124
Author(s):  
Lijun Zeng ◽  
Xiaoxia Yao ◽  
Juanjuan Liu ◽  
Qiang Zhu

Purpose – The purpose of this paper is to provide a detailed overview of the China Academic Library and Information system (CALIS) document supply service platform (CDSSP) – its historical development, network structure and future development plans – and discuss how its members make use of and benefit from its various components. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the CALIS Administrative Center. Findings – CDSSP comprises five application systems including a unified authentication system, Saas-based interlibrary loan (ILL) and document delivery (DD) service system, ILL central scheduling and settlement system, File Transfer Protocol (FTP) service system and a service integration interface system. These systems work together to meet the needs of member libraries, other information service institutions, and their end users. CDSSP is widely used by more than 1,100 libraries based on a cloud service strategy. Each year more than 100,000 ILL and DD transactions are processed by this platform. Originality/value – The development of CDSSP makes it becomes true for CALIS to provide one stop information retrieval and supply service. At the same time, it promotes the resource sharing among member libraries to a great degree.


2016 ◽  
Vol 44 (2) ◽  
pp. 81-87 ◽  
Author(s):  
Megan Jaskowiak ◽  
Todd Spires

Purpose As medium-sized academic libraries’ budgets continue to shrink or cannot compete with inflation rates, document delivery options like ILLiad and unmediated Get It Now can play a prominent role in providing content lost due to the inevitable cancellation of serial subscriptions. This paper aims to evaluate the impact of using these two options in a US university. Design/methodology/approach This paper examines the usage of these two services for the three fiscal years following the implementation of Get It Now at Bradley University. Findings Questions addressed are as follows. How have they been used over the three-year time period? Which user status group has been using them, undergraduates, graduate students or faculty members? Which departments on campus have been using them the most? Originality/value This study is the first to look at the usage of Get It Now and ILLiad together over multiple years.


2015 ◽  
Vol 64 (4/5) ◽  
pp. 335-355
Author(s):  
Bennett Thomas

Purpose – The purpose of this paper is to show how a new academic library works. Design/methodology/approach – The author used statistical data and anecdotal evidence. Findings – The findings were that digital library materials have dramatically changed how libraries operate. Originality/value – The library featured in this story is the University of Calgary’s main library which is called the Taylor Family Digital Library, which is meant to be a library with digital technology as its main focus.


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