scholarly journals Trust and knowledge creation: the moderating effects of legal inadequacy

2017 ◽  
Vol 117 (10) ◽  
pp. 2194-2209 ◽  
Author(s):  
Longwei Wang ◽  
Min Zhang ◽  
Xiaodong Li
Keyword(s):  
Knowledge Management ◽  
Research And Development ◽  
Linear Relationship ◽  
Knowledge Creation ◽  
Questionnaire Survey ◽  
Design Methodology ◽  
Legal Systems ◽  
Moderating Effects ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to empirically investigate the effects of competence and goodwill trust on knowledge creation and the moderating effects of legal inadequacy on those relationships. Design/methodology/approach A questionnaire survey was used to collect data from 196 research and development alliances in China. Hierarchical moderated regression was used to test the research hypotheses. Findings The authors find that competence trust has a positive and linear relationship with knowledge creation while goodwill trust has an inverted U-shaped relationship with it. The results also reveal that the inverted U-shaped relationship between goodwill trust and knowledge creation is stronger when legal inadequacy is high, while the impact of competence trust on knowledge creation is not influenced by legal inadequacy. Originality/value The findings provide insights into the distinctive effects of competence and goodwill trust on knowledge creation in partnerships, deepening current understandings of the bright and dark sides of inter-firm trust. This study also clarifies the influences of legal inadequacy on the effectiveness of competence and goodwill trust, which enhances existing knowledge about the impact of legal systems on the relationships between inter-firm trust and knowledge management.

Demographic differences in using knowledge creation tools among faculty members

2017 ◽  
Vol 21 (4) ◽  
pp. 857-871 ◽  
Author(s):  
Abdoulaye Kaba ◽  
Chennupati K. Ramaiah
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Faculty Members ◽  
Survey Questionnaire ◽  
Demographic Differences ◽  
Content Type ◽  
Significant Difference ◽  
Depth Analysis ◽  
Use Of Knowledge ◽  
The Impact

Purpose The purpose of this study is to investigate and analyze demographic differences in using knowledge creation tools among faculty members. It also attempts to identify the most knowledge creation tool used by the participants. The tools comprised of 13 items including data mining, metadata, classifications, expert profiling, Mashup and blogs. Design/methodology/approach Data were collected through an online survey questionnaire. A total of 300 faculty members from 26 universities and colleges accredited by the UAE Ministry of High Education participated in the study. The t-test and analysis of variance (ANOVA) test are used to validate the stated hypotheses. Findings The study found personal knowledge management to be the most used knowledge creation tool among the faculty members, followed by authoring tools and templates. Findings of the study indicate statistically no significant difference in using knowledge creation tools with respect to gender, qualification, academic rank, teaching experience and institutional affiliation. These findings support the stated null hypotheses (H1, H3, H4, H6 and H8) and suggest that the use of knowledge creation tools is independent from these variables. However, the results showed statistically a significant age group difference, academic specialization and research experience in using knowledge creation tools. The findings reject the assumed hypotheses (H2, H5 and H7) and suggest the impact of these variables on the use of knowledge creation tools. Research limitations/implications The paper is based on the data collected through a survey questionnaire. Future studies may combine quantitative and qualitative data collection methods for the purpose of comparison and in-depth analysis. Practical implications Findings could be an important reference for knowledge management officers and knowledge intensive organizations and institutions to develop knowledge creation tools and promote usage among knowledge workers. Originality/value The paper represents one of the very few empirical studies conducted on the use of knowledge creation tools. Findings of the study may contribute to the process of knowledge creation among faculty members and also to the improvement of knowledge management in the academic environment and other knowledge organizations.

The neighborhood effect of online reviews

2019 ◽  
Vol 2 (3) ◽  
pp. 262-283
Author(s):  
Dong Liang ◽  
Xia Wang
Keyword(s):  
Design Methodology ◽  
Negative Impact ◽  
Online Reviews ◽  
Neighborhood Effect ◽  
Moderating Effects ◽  
Content Type ◽  
Negative Effect ◽  
Using Data ◽  
The Impact ◽  
The Relationship

Purpose Online reviews have been indicated to play an important role in consumers’ decision-making process, as supported by numerous studies. However, none of them has considered the neighborhood effect of online reviews. The purpose of this paper is to analyze the impact of neighbor store’s reviews on central store’s, along with the moderating effects of store density and product similarity. Design/methodology/approach Using data from dianping.com, this study conducts economic analysis accounting for endogeneity. Findings The results show that the neighbor store’s reviews exert a negative impact on that of central stores. Nevertheless, the relationship is moderated by store density and product similarity, such that the negative effect is stronger if there are a lot of stores around the central store, or if the neighbor store and central store provide similar products. Originality/value This study is the first to investigate the neighborhood effect of online reviews.

scholarly journals Main dimensions that impact knowledge management and university-business-government collaboration in the Brazilian scenario

2018 ◽  
Vol 25 (3) ◽  
pp. 258-273 ◽  
Author(s):  
Suzana Xavier Ribeiro ◽  
Marcelo Seido Nagano
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Triple Helix ◽  
Design Methodology ◽  
Multiple Case Study ◽  
Content Type ◽  
Multiple Case ◽  
The University ◽  
University Industry

Purpose The purpose of this paper is to investigate how certain characteristics of the university–industry–government collaboration facilitate knowledge creation and management, hence innovation focusing on particularities of the Brazilian scenario. Design/methodology/approach As a conceptual basis, there are correlations between theories of knowledge management and the Triple Helix, a model referenced to university–industry–government cooperation. The research was conducted through a multiple case study at two National Institutes of Science and Technology (INCTs in Portuguese). Findings The main results show the importance of participation in the INCT program, as it enables the creation of an organizational structure with the coordinator’s leadership, who directs the flow of knowledge among organizations and stimulates innovation. Originality/value The choice of the topic is justified by the lack of studies on the identification and analyses of the main aspects of this type of collaboration in an integrated way.

Graduate employability post-COVID-19: the case of a Malaysian public university

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Iqmal Hisham Kamaruddin ◽  
Azuan Ahmad ◽  
Mohd Asri Husain ◽  
Saffa Nasuha Abd Hamid
Keyword(s):  
Questionnaire Survey ◽  
Design Methodology ◽  
Public University ◽  
Academic Background ◽  
Content Type ◽  
Work From Home ◽  
Graduate Employability ◽  
The Future ◽  
The Impact

PurposeThis study presents an effort to identify and understand the impact of the coronavirus disease 2019 (COVID-19) pandemic on the graduate employability (GE) of Universiti Sains Islam Malaysia (USIM) final year students. It examines the readiness of USIM's final year students to the internship during the lockdown period, the readiness to join GE programs and also employment prospects in the future.Design/methodology/approachA questionnaire survey was employed, and 1,445 USIM final year students participated in this study.FindingsThe findings reveal that USIM final year students are ready to perform their internship even during the lockdown period. Besides, the students are also ready to join GE programs conducted by USIM, even while COVID-19 pandemic still currently occurs. Meanwhile, for the employment prospects in the future, results show that they believed that the employment prospects in the future after COVID-19 is low. In addition, academic background and internship areas exacerbate COVID-19's impact on the perceptions of USIM final year students on the employment prospects in the future.Originality/valueThis study is believed to be a pioneering study in identifying the impact of COVID-19 on the GE. It also contributes by identifying students' readiness to perform their internship during lockdown period via work from home (WFH) approach as well as their perceptions on the employment prospects in the future.

Managing knowledge and going global at FragraAroma

2014 ◽  
Vol 52 (9) ◽  
pp. 1630-1648 ◽  
Author(s):  
Nakul Gupta ◽  
Mahadeo P. Jaiswal ◽  
Rupali Pardasani
Keyword(s):  
Knowledge Management ◽  
Emerging Markets ◽  
Knowledge Base ◽  
Design Methodology ◽  
Secondary Data ◽  
Primary Data ◽  
Class Discussion ◽  
International Expansion ◽  
Content Type ◽  
The Impact

Purpose – The purpose of this paper is to help students understand how companies combine and leverage their existing knowledge capabilities in order to build strategic advantage for the company. The case also throws some light on the opportunities and challenges faced by SME's of emerging markets in going international in turbulent macroeconomic scenarios. Design/methodology/approach – The case has been written for the purpose of teaching and class discussion. Interviews with protagonist provided the primary data and published reports and archives of the company provided the secondary data for the case. Findings – After the class discussion, students will be able to figure out how SME's can best leverage their existing knowledge base, efficiently manage that knowledge base and accurately assess the impact of these knowledge management activities for international expansion. Originality/value – This is among the first few cases in the area of knowledge management from the perspective of SME's in emerging markets in the fragrance and other allied industries.

Impacts of knowledge sourcing on employee innovation: the moderating effect of information transparency

2019 ◽  
Vol 23 (2) ◽  
pp. 221-239 ◽  
Author(s):  
Tong Che ◽  
Zijing Wu ◽  
Yaoyu Wang ◽  
Rui Yang
Keyword(s):  
Knowledge Management ◽  
Tacit Knowledge ◽  
Design Methodology ◽  
Explicit Knowledge ◽  
Idea Generation ◽  
Management Research ◽  
Moderating Effects ◽  
Knowledge Sourcing ◽  
Content Type ◽  
Information Transparency

PurposeInnovation is the combination of idea generation and idea implementation. Sourcing relevant and credible external knowledge is critical for individuals to generate new feasible ideas and reduce the uncertainty of implementation. The purpose of this study is to investigate the effects of knowledge sourcing on employee’s innovations behavior.Design/methodology/approachThe data were collected by paper-based survey in four Chinese companies’ R&D departments and consisted of 569 valid responses. Structure equitation modeling method was used to test the hypotheses.FindingsThe results indicate that knowledge sourcing, which is formatively conceptualized by tacit knowledge sourcing and explicit knowledge sourcing, significantly influences employee’s innovation behavior. In particular, the direct effect of knowledge sourcing is fully mediated by task-efficacy. Furthermore, the effects of knowledge sourcing are contingent upon information transparency.Originality/valueThis study not only contributes to knowledge sourcing literature by investigating knowledge sourcing from idea generation and idea implementation perspectives, but also is of importance to knowledge management research by demonstrating the moderating effects of information transparency.

Logistic regression modeling of implementation of corporate safety policy in international infrastructures

2020 ◽  
Vol 27 (10) ◽  
pp. 3031-3050
Author(s):  
Qing-Wen Zhang ◽  
Heap-Yih Chong ◽  
Pin-Chao Liao ◽  
Yao-Lin Wan
Keyword(s):  
Logistic Regression ◽  
Knowledge Management ◽  
Questionnaire Survey ◽  
Practical Significance ◽  
Future Research ◽  
Safety Policy ◽  
Content Type ◽  
Explanatory Factors ◽  
International Projects ◽  
The Impact

PurposeThis study aims to determine the influences of explanatory factors on the efficacy of the implementation of corporate safety policy (CSP) in international projects from the perspective of international contractors.Design/methodology/approachFour explanatory factors were identified for the implementation of CSP in international projects based on literature review. A questionnaire survey was then conducted among Chinese organizations that have been involved in international projects. In total, 121 valid responses were received from the questionnaire survey and were modeled using logistic regression to examine the impact of each factor on the observed event of interest.FindingsThe factors related to the effectiveness of implementing CSP, including “attitudes toward safety management measures (ASMM),” “operational mechanism for safety regulations (OM),” “safety knowledge management system (SKMS)” and “systematic safety training scheme (STS),” were selected. The results revealed that OM and SKMS were significant predictors (p < 0.05) of the odds of implementation satisfaction of CSP, but ASMM and STS were not. The probability of satisfactory CSP implementation increased as the value of SKMS increased, whereas the probability of unsatisfactory implementation improved as the value of OM increased.Research limitations/implicationsThe questionnaire was distributed to respondents in international contractors headquartered in China. Other types of international organizations can be covered in future research. Furthermore, other factors, such as the local construction environment, should be considered in future studies.Practical implicationsThe results provide new insights on CSP implementation overseas. Effective implementation of CSP contributes to the improvement of the safety performance of contractors. The practical significance of interpreting the influence factors is that the contractors can implement more efficient and targeted approaches and tools in the execution of their CSP. The impact of OM reminds safety managers of the synchronization of CSP as well as its implementation environment and characteristics. The effect of ASMM encourages contractors to adopt Web-based and digital knowledge management systems to improve the implementation efficiency of CSP.Originality/valueThe novelty of this study lies in the selection of factors and their impacts on CSP implementation in international projects. This study has also extended knowledge on normative safety in international projects based on quantitative modeling.

scholarly journals A comprehensive appraisal of Sharīʿah governance practices in Malaysian Islamic banks

2020 ◽  
Vol 12 (3) ◽  
pp. 381-400
Author(s):  
Babak Naysary ◽  
Marhanum Che Mohd Salleh ◽  
Nurdianawati Irwani Abdullah
Keyword(s):  
Questionnaire Survey ◽  
Design Methodology ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Senior Managers ◽  
Policy Document ◽  
Content Type ◽  
Team Members ◽  
Governance Practices ◽  
The Impact

Purpose This study aims to empirically investigate the impact of the Sharīʿah Governance Framework (SGF) on improving Sharīʿah governance practices in Islamic banks in Malaysia and in addressing its related issues. Design/methodology/approach Data collection was carried out using a comprehensive questionnaire survey, which was developed primarily based on SGF-2010 and arguments in the literature. The sample for this study includes key functionaries in Sharīʿah governance including senior managers, Sharīʿah committee (SC) and Sharīʿah team members of Islamic banks in Malaysia. Findings The analysis of scores obtained from the questionnaire survey–including 41 items representing current significant issues in Sharīʿah governance–indicates that SGF-2010 has been successful in achieving its objectives and in addressing related issues. The results of the paired sample t-test show significant improvements in Sharīʿah governance practices in Malaysian Islamic banks in light of the aforementioned guideline by Bank Negara Malaysia. Research limitations/implications Findings of this research suggest that among the five essential pillars of Sharīʿah governance, namely, accountability and responsibility, independence, competence, confidentiality and transparency, most of the improvements and changes brought about by SGF-2010 are attributable to accountability and responsibility. However, there is still room for improvement in other components of the SGF, particularly with regard to transparency and the independence of the SC and Sharīʿah team. Originality/value Given the importance of Sharīʿah governance and considering recent endeavours to improve Sharīʿah-compliant culture among Islamic banks in Malaysia, this research is among the first attempts to empirically and comprehensively delve into this subject and evaluate its main issues by directly contacting key players in the Islamic banking industry and providing first-hand highlights. This research also compares the findings based on SGF-2010 with the requirements of SGF-2017 and Sharīʿah Governance Policy Document (SGPD-2019), which were released after this research was completed, where applicable.

scholarly journals The impact of termination severity on customers' emotional, attitudinal and behavioral reactions

2020 ◽  
Vol 31 (1) ◽  
pp. 65-81
Author(s):  
Amin Nazifi ◽  
Dahlia El-Manstrly ◽  
Angela Tregear ◽  
Kristina Auxtova
Keyword(s):  
Design Methodology ◽  
Behavioral Responses ◽  
Moderating Effects ◽  
Behavioral Reactions ◽  
Content Type ◽  
Future Studies ◽  
Key Driver ◽  
Different Cultures ◽  
The Impact ◽  
Method Approach

PurposeThis paper empirically examines the direct and indirect effects of perceived termination severity on customers' behavioral reactions via betrayal and justice. It also examines the moderating effects of attitude toward complaining (ATC).Design/methodology/approachThis paper employs a quantitative method approach using a scenario-based experiment in a banking setting.FindingsThe results show that a more severe termination approach results in higher customer negative reactions. Betrayal is shown to be a key driver of customers' behavioral reactions, and ATC moderates these effects.Research limitations/implicationsFuture studies should examine the effects of different termination strategies in markedly different cultures and should also examine other boundary conditions such as prior warning, relationship quality and service importance in influencing customers' negative behavioral responses.Originality/valueThis paper contributes to the service termination literature by shedding light on the impact of termination severity on customers' reactions. It also unveils the mechanism that explains customers' reactions to service termination. Further, it reveals that ATC moderates customers' public (but not private) complaining behaviors.

Knowledge management in international cooperation for anti-money laundering

2017 ◽  
Vol 20 (1) ◽  
pp. 27-34 ◽  
Author(s):  
Noriaki Yasaka
Keyword(s):  
Knowledge Management ◽  
International Cooperation ◽  
Money Laundering ◽  
Knowledge Creation ◽  
Design Methodology ◽  
Practical Problem ◽  
Organizational Knowledge ◽  
Content Type ◽  
Organizational Knowledge Creation ◽  
Theoretical Hypothesis

Purpose The purpose of this paper is to construct a theoretical hypothesis to explain the organizational knowledge creation in international cooperation, which aims to contribute to practical problem solving in the process of knowledge creation. Design/methodology/approach This research reveals that anti-money laundering based on the concept of knowledge and organizational knowledge creation mechanisms could co-evolve in inter-organizational knowledge. Findings By simplifying the knowledge flow of anti-money laundering in international cooperation, the author illustrates the process of knowledge creation, sharing and utilizing. Originality/value This paper used the example of international anti-money laundering activities to describe knowledge creation, process of knowledge management, organizational structure and the emergence of international cooperation.

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