Examining user experience of eLearning systems implemented in two universities in Tanzania

2019 ◽  
Vol 17 (1) ◽  
pp. 39-55
Author(s):  
Joel S. Mtebe

Purpose This study aims to investigate the factors that influence user experience (UX) of eLearning systems implemented in two institutions in Tanzania. Design/methodology/approach The study adopted questionnaire consisting of Nielsen’s heuristics and didactic metrics as pragmatic metrics and hedonic metrics followed by focus group discussions with students. Findings The study found that the eLearning system of University of Dar es Salaam had 43 UX problems related to Nielsen’s heuristics and 54 UX problems related to didactic heuristics. The eLearning system of the Open University of Tanzania had 50 UX problems related to Nielsen’s heuristics and 59 UX problems related to didactic heuristics. Moreover, the two systems provided positive UX hedonic quality on identification and evocation dimensions while stimulation was perceived to be neutral. Research limitations/implications The study has used learners as evaluators rather than expert evaluators. Learners are not particularly experienced in the learning domain, and therefore, it is difficult for them to identify many didactic violations of the eLearning systems. Originality/value The study contributes toward finding the underlying factors for non-use or underuse of the installed eLearning systems in various universities in sub-Saharan Africa.

2018 ◽  
Vol 32 (6) ◽  
pp. 1001-1015 ◽  
Author(s):  
Fenio Annansingh ◽  
Kerry E. Howell ◽  
Shaofeng Liu ◽  
Miguel Baptista Nunes

Purpose Higher education (HE) institutions create, disseminate, share and exchange knowledge through relationships among people, processes and technologies. Knowledge sharing (KS) in academia enables people within the institute to develop practices which allow them to collect and share what they know. This often leads to actions that improve services and outcomes. Despite the opportunities, this sharing is not without implications as it exposes the knowledge sharer and recipient to a number of vulnerabilities and risks, which hinders the knowledge-sharing process. The paper aims to discuss these issues. Design/methodology/approach This paper adopted a constructivist approach, which utilised focus group discussions within three UK universities. These were identified to improve the usefulness and effectiveness of the knowledge-sharing process. Findings The paper concluded by purporting that by developing an understanding of the risks and opportunities of sharing HE, institutions will continue to grow, regenerate and develop knowledge. The results highlighted the plethora of risks and opportunities resulting from KS. These were further grouped into the political, social and organisational culture. Originality/value This paper addresses the gap of risks perceptions of KS in HE institutions.


2013 ◽  
Vol 13 (1) ◽  
pp. 51-59 ◽  
Author(s):  
Matilda Hellman ◽  
Sara Rolando

PurposeThe study aims to investigate a possible application of the concepts of individualist and collectivist (I‐C) value traits in inquiries on alcohol drinking norms in different alcohol cultures.Design/methodology/approachData from focus group discussions (n=16) with Italian and Finnish adolescents (aged 13‐16) is trialled against some typical dissimilarities featured in the literature on I‐C cultures.FindingsThe study shows that the features identified in the I‐C dichotomy regarding personality traits and parental goal for children correlate with some culturally anchored meaning‐making of agency and autonomy emphasized in judgements of correct ways of drinking.Originality/valueThe authors conclude that with certain caveats I‐C dichotomy could indeed be applied more in the cross‐cultural alcohol research.


2009 ◽  
Vol 109 (6) ◽  
pp. 491-506 ◽  
Author(s):  
Katri Hämeen‐Anttila ◽  
Leena Honkanen ◽  
Kirsti Vainio

PurposeA medicine education web site was developed during a research project in 2002–2004 to help teachers in primary and junior secondary schools to teach children the proper use of medicines. However, there was a need to develop further the assignments for the youngest schoolchildren. The aim of this study is to evaluate the usefulness of three medicine education assignments created for seven to nine year‐old children, and to describe how children experienced them.Design/methodology/approachTriangulation of two methods was used: ten observed lessons and eight focus group discussions (FGD) with children (n=46). Two researchers observed medicine education lessons given by four primary school teachers. After these lessons, the children were interviewed in focus group discussions.FindingsTeachers used the assignments in various ways. It became clear in the observations that the children enjoyed the assignments and that they did not feel embarrassed about the topics discussed. During the FGDs, they discussed topics related to learning objectives generally in a good and extensive way. Moreover, the children remembered the main messages to be learnt.Originality/valueThe medicine education assignments developed for seven to nine year‐old children are useful and feasible, and furthermore, they are flexible and can be used in different situations with different groups of children.


2018 ◽  
Vol 9 (4) ◽  
pp. 498-513 ◽  
Author(s):  
Mahfud Sholihin ◽  
Ahmad Zaki ◽  
Aviandi Okta Maulana

Purpose This study aims to investigate whether Islamic morality is considered by Islamic rural banks in credit application assessments. Design/methodology/approach To achieve the objective, the authors conduct an exploratory analysis of data gathered through document analysis, focus group discussions and interviews with Islamic rural banks stakeholders. Additionally, the authors conduct a survey to validate the findings. Findings The authors find that while Islamic rural banks conduct conventional credit analysis using 5Cs (character, capacity, collateral, capital and conditions), the banks also consider Islamic morality in their credit decisions. They emphasise several indicators such as reputation for keeping promises to customers, to suppliers, to neighbours and the Islamic character (akhlaq) of the credit applicants. Overall, the authors conclude that Islamic rural banks consider Islamic morality in their credit assessments. Originality/value To the best of the authors knowledge, this is the first study using a mixed method of quantitative and qualitative approach to investigate how Islamic rural banks assess the credit applications. In particular, this study examines whether Islamic rural banks consider Islamic morality in their credit decisions.


2005 ◽  
Vol 35 (4) ◽  
pp. 224-225 ◽  
Author(s):  
Obinna Onwujekwe ◽  
Enugu Nigeria ◽  
Nkem Dike ◽  
Benjamin Uzochukwu

This paper, using focus group discussions and questionnaires in Enugu State, Southeast Nigeria, examines the implications of consumer malaria perceptions and behaviour for measuring the disease burden and improving its treatment. The results show that, because peoples' understanding of the disease was related to its symptoms, this could lead to overestimation of the economic burden of malaria, based only on surveys without diagnostic confirmation. Survey-based estimations of the burden of malaria should control for the different local terminologies of malaria, and health personnel should be aware of these in order to improve the appropriate use of antimalarial drugs in presumptive treatment of malaria.


2020 ◽  
Vol 63 (5) ◽  
pp. 612-625
Author(s):  
Phoene Mesa Oware

For most countries in sub-Saharan Africa, social protection is provided by formal and informal actors. Focusing on women self-help groups as informal social protection actors, this qualitative study examines their nature, activities and functions and how they provide informal social protection. Data on self-help groups were collected from 25 women through in-depth individual interviews and focus group discussions. The findings show that these groups provide crucial safety nets by smoothing incomes and consumption, and providing social assistance and insurance. However, social protection provided informally is exclusionary and limited. The implications of these findings are discussed.


2018 ◽  
Vol 119 (7/8) ◽  
pp. 377-388
Author(s):  
Annastasia Ipinge ◽  
Cathrine Tambudzai Nengomasha

Purpose The purpose of this paper is to investigate the recognition of record management profession in the Namibian Public Service. The objectives of the study are to determine appreciation of the importance of records record management; establish policies that support records management; find out the promotion of the records management function in the public service; establish training and job opportunities available for the record management professionals; and come up with recommendations on how the recognition of the record management profession could be enhanced in the public service of Namibia. Design/methodology/approach This case study used qualitative data collection methods, namely, focus group discussions and interviews. The two ministries and records keeping staff who took part in the focus group discussions were conveniently selected, whereas the two government offices where one key informant each was interviewed were purposively selected. Findings This study revealed that the records management profession was not well recognised in the public service of Namibia. The hiring of staff with low educational qualifications and the hiring of records keeping staff with some Diploma qualifications into the same positions as those without qualifications were all evidence of this. In addition to these was the failure to re-grade the records keeping staff through the establishment of a records management cadre. Practical implications The study recommends the creation of record management units in all offices, ministries and agencies headed by qualified record managers supported by qualified records management staff, finalisation and implementation of the records management policy, as well as the creation of a records management cadre. Originality/value The findings of the study on which this paper is based could inform policy for decision makers, and for the records management keeping staff, a strategy for advocating for recognition of their profession was planned.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Salman Tariq ◽  
Xueqing Zhang

PurposeTop-down pressure from donors, public sector inefficiencies and fund deficits have steered the introduction of public–private partnerships (PPPs) in sub-Saharan Africa. However, PPP activities in the water sector have been quite insignificant compared to other infrastructure sectors in this region. In addition, a number of water PPPs have encountered great difficulties and subsequent failures. This study aims at unveiling the underlying reasons behind failures.Design/methodology/approachThis study has classified the failure types of water PPPs and reviewed the development of water PPPs in sub-Saharan Africa to identify failed ones. Eight failed case studies are completed through the rigorous approach of event sequence mapping.FindingsNine root causes of water PPP failure are identified through a thorough examination of these failed water PPP cases and the interrelationships between these failure causes are established. The failure causes are further generalized through literature focusing on water PPP failures in developing countries and problematic issues that hinder the implementation of successful water PPPs across different Sub-Saharan African countries. Recommendations are provided for future improvements in carrying out water PPPs in Sub-Saharan Africa by learning past lessons and drawing experiences.Originality/valueThis is the first case study on water PPP failures in Sub-Saharan Africa from a construction management perspective. This study will help governments and the private sector in developing stronger future water PPPs.


2015 ◽  
Vol 16 (3) ◽  
pp. 279-295 ◽  
Author(s):  
Victoria Campbell-Arvai

Purpose – The purpose of this paper was to document the food-related environmental beliefs and behaviours of undergraduate university students. More specifically, this research was focussed on determining if environmental sustainability is a consideration in students’ food choices, identifying the specific choices and behaviours adopted to reduce their food-related environmental footprint, and documenting the role of gender and pro-environmental values in these food-related environmental beliefs and behaviours. Design/methodology/approach – This research employed a mixed methods approach, i.e. focus group discussions and a survey, to document the food-related environmental beliefs and behaviours of undergraduate university students. The survey was informed by the results of the focus group discussions, and included standard measures of pro-environmental values and worldview. Findings – Results from focus group discussions revealed a broad array of beliefs and behaviours related to the connection between food, food production and the environment. The survey confirmed these results, but indicated a preference for such actions as recycling and reducing food waste in contrast to such alternatives as reducing meat consumption or avoiding processed foods. These results suggest that educational campaigns could focus on strengthening beliefs about the food-environment connection, as well as help to empower students to take a greater variety of actions to reduce their food-related environmental footprint. Originality/value – Relatively little attention has been focussed on individual beliefs and practices with respect to achieving more sustainable food consumption, particularly on university and college campuses. The research also represents a departure from previous work in that it utilizes both qualitative and quantitative methods, and takes a broad approach to the food-environment connection.


2018 ◽  
Vol 32 (2) ◽  
pp. 172-178
Author(s):  
Ehtesham Kabir ◽  
Aminul Islam ◽  
Md. Taufikuzzaman

Purpose Occupational exposure to dust is a major health and safety concern for workers in developing countries. Such laborers are often exposed to dust without being aware of its threat to their health. In the process of crushing stone, mineralogical materials are released into the environment. The material includes dust, fumes, ashes or other industrial waste which may constitute toxic elements. The purpose of this paper is to investigate the respiratory health problems of stone crushing industry workers in Bangladesh. Design/methodology/approach This cross-sectional descriptive research study was conducted by adopting a multi-method approach. Data were collected by use of a questionnaire survey, focus group discussions, in-depth interview and spirometric examinations. Focus group discussions and questionnaire surveys were conducted among 240 workers. The respondents were divided in six groups for the spirometric examination. The questionnaire was formulated by following standards set by the American Thoracic Society Division of Lung Disease questionnaire and European Coal and Steel Community. Data on respondent’s height, weight and smoking habits were collected by using a structured checklist. Meanwhile, lung functions were assessed by spirometry. A Statistical Package for Social Sciences was used to analyze the data. Findings The results show that there was a significant relation between respiratory problems and inhalation of dust and particulate matter and cigarette smoking. It also shows that coughing was the most common problem among the respondents. The majority of respondents suffered from obstructive types of respiratory problems. Originality/value Findings of the study reveals that chronic exposure to dust at stone crushing plants increases the risk of respiratory problems and the impaired lung function of workers. It also reveals that there is a significant relation between respiratory problems and inhalation of dusts and cigarette smoking. Raising awareness about health risks amongst workers could reduce these health hazards. The government should make a national policy for the prevention, control and elimination of silica exposure and silicosis. The results would help to raise awareness of the issue. Finally, it would raise awareness on respiratory health problems of workers at stone crushing industries in Bangladesh and help the government to make a policy for the prevention, control and elimination of silica exposure and silicosis, and thus enhancing public health policy and practices in the country.


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