Dimensions of identity strength and organizational citizenship behavior (OCB) in establishing good university governance and performance of religious ideology-based higher educations

2019 ◽  
Vol 11 (2) ◽  
pp. 250-272 ◽  
Author(s):  
Munawir Munawir ◽  
Kusdi Raharjo ◽  
Muslim A. Djalil ◽  
Hendra Syahputra ◽  
Buhori Muslim ◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
University Governance ◽  
Mediation Effect ◽  
Citizenship Behavior ◽  
Content Type ◽  
Religious Ideology ◽  
The People ◽  
And Performance ◽  
University Performance

Purpose The purpose of this paper is to determine the effect of identity strength and organizational citizenship behavior (OCB) on good university governance and its impact on performance of religious ideology-based universities. Design/methodology/approach The design of this study was an explanatory design. This study had a deductive theoretical direction; therefore, the core method was quantitative. The “import” strategy served as a complement to the main method. With the time horizon, the selection of research objects in religious ideology-based universities managed by foundations, where the funds management of universities are sourced from the people, is based on the consideration that at present, the identity strength that is inherent in a higher education is funded by the people, as well as OCB is reflected in the behavior of people in the organization so that it has an impact on good university governance and performance, as described in the background at the beginning of this paper. Findings The successful the OCB is, the successful the good university governance and performance will be. The successful the good university governance is, the successful the university performance will be. In the mediation effect testing, it was found that good university governance had a significant mediation effect on relationship between OCB and university performance. It shows that good university governance strengthens the relationship between OCB and university performance. Originality/value Originality in this study is testing the mediating effect of good university governance that collaborates with OCB and performance variables, which are carried out at religious ideology-based universities in Indonesia that have different characteristics from universities in other regions. Originality in this study is as follows: good university governance and performance have been studied in a lot of previous research, but in this study, the focus of research is on religious ideology-based higher educations, where it is known that religious ideology-based universities are full with ideological values that become brands, if ideological identity used as one of the formers of good university governance and performance, it is expected that the accountability and performance of higher education will be better.

The development of k-worker's task performance: an empirical research based on the Chinese context

2021 ◽  
Vol 34 (7) ◽  
pp. 1300-1315
Author(s):  
Xiaoli Che ◽  
A. Fakhrorazi ◽  
Wei-Kit Loke ◽  
Swarmilah Hariani ◽  
Qinyuan Chen
Keyword(s):  
Task Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Affective Commitment ◽  
Partial Least Square ◽  
Mediation Effect ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Content Type ◽  
And Task

PurposeThis study examines the effect of knowledge workers' (k-workers') leader-member exchange (LMX) on task performance and the mediation effect of affective commitment and organizational citizenship behavior (OCB) in China.Design/methodology/approachIn this study, 384 qualified questionnaires will be collected from k-workers in China by using a self-administered survey, and the partial least square structural equation modeling (PLS-SEM) technique was employed for data analysis.FindingsThis finding showed that LMX has positive relationship on affective commitment, organizational citizenship behavior and task performance. The result also confirmed the mediation effect of organizational citizenship behavior on the relationship between LMX and task performance.Originality/valueThis research provide some implement to manage, motivate and inspire the k-workers and finally promote the organizational performance.

Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance

2018 ◽  
Vol 60 (4) ◽  
pp. 953-964 ◽  
Author(s):  
Marcy Rita ◽  
Otto Randa Payangan ◽  
Yohanes Rante ◽  
Ruben Tuhumena ◽  
Anita Erari
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Content Type ◽  
And Performance ◽  
The Relationship

PurposeThis study aims to examine the relationship between transformational leadership, organizational commitment, motivation, organizational citizenship behavior (OCB) and employee performance.Design/methodology/approachThis research is located in the province of Papua, and more specifically at the District Secretariat Papua Province. The study was conducted in the months from April to June 2016. This study tested the effect of transformational leadership, organizational commitment, work motivation, OCB and performance Officer Regional Secretariat Papua Province, then the variable research is transformational leadership, organizational commitment, work motivation, OCB and performance officer. Structural equation modeling (SEM) calculation tool is commonly used is the program analysis of moment structures.FindingsThe results of studies show that moderating OCB does not significantly affect the relationship between organizational commitment, transformational leadership, work motivation and the performance of employees at the District Secretariat in Papua Province.Originality/valueOriginality of this paper is on the comprehensive study that combines the variables of transformational leadership, organizational commitment, work motivation, OCB and performance into a complete model of study. Originality for this paper shows the moderation effect of OCB on the effect of organizational commitment, transformational leadership and work motivation on employee performance. This research is located in the Province of Papua, and more specifically at the District Secretariat Papua Province.

The effect of employee’s political skill on organizational citizenship behavior

2015 ◽  
Vol 6 (4) ◽  
pp. 350-363
Author(s):  
Xiangyu Li ◽  
Ming Kong
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Chinese Culture ◽  
Linear Regression Analysis ◽  
Political Skill ◽  
Multiple Linear Regression Analysis ◽  
Mediation Effect ◽  
Citizenship Behavior ◽  
Content Type ◽  
New Generation

Purpose – This paper aims to address following three research questions: Are employees with high political skill willing to do extra-role behavior? Can leader–member exchange (LMX) affect organizational citizenship behavior (OCB)? Can perception of organizational politics (POP) influence LMX? Design/methodology/approach – The paper is based on a survey of 227 questionnaires. Multiple linear regression analysis was used. Findings – Findings indicate that employees’ political skill not only are helpful for them in dealing with the relationship with their leaders, but also can stimulate their OCB. The paper also shows that the mediation effect of POP is not obvious when they handle LMX. Originality/value – This paper’s main contributions are as follows: When studying new generation employees, many managers find that their accumulated experience of management is ineffective in applying to this group of new generation employees. In Chinese culture, new organizational and new employee environment relationship can be regarded normal, positive and beneficial to the development of new generation employees. New generation employees use their own political skills to handle LMX; they are not well aware of POP.

A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century

2018 ◽  
Vol 47 (4) ◽  
pp. 821-862 ◽  
Author(s):  
Lanndon Ocampo ◽  
Venus Acedillo ◽  
Alin Mae Bacunador ◽  
Charity Christine Balo ◽  
Yvonne Joreen Lagdameo ◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Historical Review ◽  
First Century ◽  
Citizenship Behavior ◽  
Global Business ◽  
Content Type ◽  
Coherent Integration ◽  
Twenty First Century ◽  
And Performance

PurposeThe purpose of this paper is to provide a historical account of organizational citizenship behavior (OCB) based on the existing literature.Design/methodology/approachThe paper performs keywords search of published articles from 1930 to 2017 in widely used research databases.FindingsThe historical review shows that the OCB, as a field of study, was slow to develop. Although it has been introduced in the late 1970s and officially defined in the 1980s, its origins can be traced back to the 1930s. Despite this, OCB is generally regarded as a relatively new construct and has become one of the biggest subjects studied in the literature. OCB has reached far and wide into the business and management domains, supporting the fact that the well-being employees and their behaviors can greatly affect organizations’ effectiveness and performance. Having been the topic of a significant number of studies, there have been inconsistent research findings regarding the concepts. Furthermore, some concepts have been noted to overlap, with several scholars using different terms for essentially similar concepts.Originality/valueThe advent of technology and globalization has greatly affected organizations today which resulted in increased competition in the global business. Firms have started to look into the behavior exhibited by employees as a means of achieving competitive advantage, such as OCB. Voluminous works have been conducted regarding the study of OCB; however, none have been recorded to make an in-depth exploration of when and how it first surfaced. Since its official introduction, explorations regarding OCB have dramatically increased, most especially in the twenty-first century. Unfortunately, this has resulted in an increasing difficulty to keep up with the theoretical and empirical developments in the literature. As interest in OCB continues to grow, coherent integration of the concept becomes progressively more complex and necessary. This paper looks into the chronological evolution of the OCB, giving precise details of its development from the time it was first conceptualized up until the present wherein OCB has been used to indicate organizational effectiveness and performance.

The effect of emotional quotient on organizational citizenship behavior in some Iranian hospitals

Kybernetes ◽  
2017 ◽  
Vol 46 (7) ◽  
pp. 1189-1203
Author(s):  
Mojtaba Rafiei
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Hospital Staff ◽  
Citizenship Behavior ◽  
Statistical Population ◽  
Content Type ◽  
Emotional Quotient ◽  
The People ◽  
Promotion System ◽  
Effective Relationships

Purpose The purpose of this paper is to study the effect of emotional quotient (EQ) on the organizational citizenship behavior (OCB) of some Iranian hospital staff in 2015. For this purpose, all hospital staff in Zahedan city were studied as the statistical population. Design/methodology/approach A randomized sampling method was used, and according to the Morgan Table, the statistical population was calculated as 346. This was a descriptive survey with a correlational and causative nature. Two questionnaires, namely, Bradbury and Graves’ Emotional Quotient and Podsakoff’s Organizational Citizenship Behavior, were used to collect the required information; they were distributed among the respondents after testing their validity and reliability. The people in the studied population were classified into classes that were homogeneous in terms of their properties. Findings The results of testing the hypotheses indicate that all the dimensions of EQ have a direct and significant effect on the emergence of OCB among the hospital staff in Zahedan. Finally, the results indicate the effect of EQ on OCB of the hospital staff. Practical implications Hospitals should consider emotional capabilities of the staff at the beginning of the employment period, and increase their sociability by inducting an atmosphere of organizational culture based on cooperation and empathy. It is suggested that a guideline of emotional eligibility and OCB be codified, which can influence job promotion and the promotion system. On specific occasions, hospital managers can honor the staff who have made positive and effective relationships in their career, and have achieved the satisfaction of their patients and colleagues by demonstrating extra-role behaviors. Thus, employees will be encouraged to continue this behavior and also provide a model to the staff. Through pre-service or in-service training classes and job seminars on the control of negative emotions and stresses while acquiring the skills of EQ, hospitals and other organizations can create OCB in the staff. As a result, visitor satisfaction would be gained, leading to better performance of hospitals. Originality/value It is suggested that a guideline of emotional eligibility and organizational citizenship behavior has to be codified which can affect the job promotion and promotion system. In specific occasions, the hospital managers can honor and pay tribute to the people who have made positive and effective relationships in their career, and have achieved the satisfaction of their patients and colleagues by showing extra-role behaviors.

scholarly journals Moderators of the personality-performance relationship

2017 ◽  
Vol 46 (3) ◽  
pp. 474-489 ◽  
Author(s):  
Jeffrey Muldoon ◽  
Jennifer L. Kisamore ◽  
Eric W. Liguori ◽  
I.M. Jawahar ◽  
Joshua Bendickson
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Emotional Stability ◽  
Citizenship Behavior ◽  
Future Research ◽  
Content Type ◽  
Study Results ◽  
And Performance ◽  
Curvilinear Relationships ◽  
The Relationship

Purpose The purpose of this paper is to investigate whether job meaning and job autonomy moderate the relationship between emotional stability and organizational citizenship behavior. Design/methodology/approach In total, 190 supervisor-subordinate dyads completed three surveys. Linear and curvilinear analyses were used to assess the data. Findings Results indicate emotionally stable individuals are more likely to perform OCBOs in low autonomy and/or low job meaning situations than are employees low in emotional stability. Conversely, individuals who have high autonomy and/or high meaning jobs are likely to engage in OCBOs regardless of personality. Research limitations/implications As a survey-based research study, causal conclusions cannot be drawn from this study. Results suggest future research on the personality-performance relationship needs to more closely consider context and the potential for curvilinear relationships. Practical implications Managers should note that personality may significantly affect job performance and consider placing individuals in jobs that best align with their personality strengths. Originality/value This study sheds light on factors which may have led to erroneous conclusions in the extant literature that the relationship between personality and performance is weak.

ANTECEDENTS AND CONSEQUENCES OF ORGANIZATIONAL JUSTICE

2016 ◽  
Vol 12 (02) ◽  
Author(s):  
Reeta Yadav
Keyword(s):  
Job Satisfaction ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Turnover Intentions ◽  
Research Work ◽  
Citizenship Behavior ◽  
Future Research ◽  
Antecedents And Consequences ◽  
And Performance

Employee’s perception regarding fairness in the organization is termed as organizational justice. The objective of this paper is to study the antecedents and consequences of organizational justice on the basis of earlier relevant studies from the period ranging from 1964 to 2015. Previous research identified employee participation, communication, justice climate as the antecedents and trust, job satisfaction, commitment, turnover intentions, organizational citizenship behavior and performance as the consequences of organizational justice. Finding reveals the gaps existing in the literature and gives suggestions for future research work.

Corporate social responsibility and employee organizational citizenship behavior

2017 ◽  
Vol 55 (2) ◽  
pp. 294-309 ◽  
Author(s):  
Yongqiang Gao ◽  
Wei He
Keyword(s):  
Corporate Social Responsibility ◽  
Distributive Justice ◽  
Organizational Citizenship ◽  
Ethical Leadership ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Content Type ◽  
Corporate Social ◽  
Positive Effect

Purpose An increasing number of studies have demonstrated a positive effect of corporate social responsibility (CSR) on employee organizational citizenship behavior (OCB), but little attention has been paid to the mechanisms and boundary conditions underlying this effect. The purpose of this paper is to propose a trickle-down model and examine the mediating role of supervisor ethical leadership and the moderating role of perceived organizational distributive justice in the CSR-OCB relationship. Design/methodology/approach To test the arguments, the authors collected field data in four companies located in a central city of China. Through a multi-wave data collection design, a total of 187 employees reported their perceptions toward firms’ CSR and organizational justice at Time 1, and reported their direct supervisors’ ethical leadership behaviors, and their own OCBs at Time 2 (four weeks later). Findings Empirical findings demonstrated that CSR had a positive effect on employee OCB, as mediated by supervisors’ ethical leadership. In addition, this mediation effect was found to be moderated by perceived organizational distributive justice such that the mediation relationship was stronger when perceived organizational distributive justice was lower than when it was higher. Originality/value The present study makes three major contributions. First, it contributes to the CSR literature by revealing the underlying mechanism of ethical leadership through which CSR will lead to increased employee OCB in the workplace. Second, the moderation findings of the study add a new piece of empirical evidence suggesting the boundary condition of organizational distributive justice affecting the positive effect of CSR on employee OCB. Finally, the trickle-down theoretical model demonstrates the pivotal role of leadership in transforming CSR into positive employee outcomes, providing valuable insights into future research that examines why CSR motivates in-organization employees at work.

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