Tourist loyalty and intangible cultural heritage: the case of Popayán, Colombia

2019 ◽  
Vol 10 (2) ◽  
pp. 172-188
Author(s):  
Francisco González Santa Cruz ◽  
Tomas Lopez-Guzman ◽  
Luz Stella Pemberthy Gallo ◽  
Pablo Rodríguez-Gutiérrez
Keyword(s):  
Cultural Heritage ◽  
Design Methodology ◽  
Practical Implication ◽  
Software Tool ◽  
Mediating Effect ◽  
Intangible Cultural Heritage ◽  
Content Type ◽  
True Meaning ◽  
The City ◽  
Practical Implications

Purpose The purpose of this paper is to analyse the loyalty of the tourists who visit a city with an important heritage event: The Holy Week Processions in the city of Popayán (Colombia), recognised by UNESCO as Intangible Cultural Heritage. Design/methodology/approach This research focuses on determining the mediating effect of the perception of the processions and the evaluation of the elements of the destination during a visit to the city by using a sample of 615 tourists. The software tool used in this research is the Smart partial least squares. Findings Results show that the motivations of the visitor are not enough by themselves to guarantee loyalty regarding the destination, but other variables are needed such as the perception of the processions and the evaluation of the elements of the destination, through which the motivation acquires a true meaning to secure the tourist’s loyalty. Practical implications The principal practical implication of this research is offering to the stakeholders involved in the promotion and organisation of this event an opportunity to undertake and review actions for improvement. Originality/value This research seeks to enlighten the interaction between heritage, sustainability and heritage in Latin America.

International tourism and the UNESCO category of intangible cultural heritage

2016 ◽  
Vol 10 (3) ◽  
pp. 310-322 ◽  
Author(s):  
Tomas Lopez-Guzman ◽  
Francisco Gonzalez Santa-Cruz
Keyword(s):  
Cultural Heritage ◽  
Design Methodology ◽  
Scientific Literature ◽  
Heritage Tourism ◽  
Intangible Cultural Heritage ◽  
Key Factors ◽  
Tourist Destination ◽  
Content Type ◽  
The Relationship ◽  
Practical Implications

Purpose The development of heritage tourism has experienced a great development in recent years, mostly centred in the cities that are World Heritage. This paper aims to present an analysis of the relationship between Intangible Cultural Heritage (ICH) declared by UNESCO and tourism development associated therewith. Design/methodology/approach The methodology used in this research consisted of a fieldwork to determine the socio-demographic profile and perceptions of foreign tourists participating in this intangible cultural event. Additionally, the features of this tourist destination are also analysed. Findings The main results of this research shows the high cultural level of tourist respondents, the significant economic level of travellers and the perceptions of heritage tourists in participation in the Festival. Research limitations/implications The expansion of this line of research is to include other ICH; this should contribute to the generalisation of the knowledge acquired in this subject. Practical implications The main practical implications are centred on better understanding of the key factors involved in the relation between intangible cultural heritage and tourism. Social implications This study highlights the features that a heritage tourist destination must have to create a sustainable tourism destination with a combination of culture and tourism. Originality/value Heritage, generally tangible cultural heritage, is used as a resource in the destinations. This paper analyses the relationship between intangible cultural heritage and tourism, an aspect little studied by the scientific literature.

scholarly journals “Happy slaves”? The adaptation problem and identity politics in the writings of Amartya Sen

2016 ◽  
Vol 43 (12) ◽  
pp. 1178-1193
Author(s):  
Tony Burns
Keyword(s):  
Identity Politics ◽  
Design Methodology ◽  
Conceptual Analysis ◽  
Practical Implication ◽  
Methodological Approach ◽  
Mary Wollstonecraft ◽  
Amartya Sen ◽  
Content Type ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to examine the relationship between Amartya Sen’s notion of adaptation and his views on identity politics by focussing on the issue of slavery and, more specifically, on the example of the happy or contented slave. Design/methodology/approach The paper is text based. The methodological approach adopted is that of conceptual analysis, as is typical for work of this kind. Findings The paper concludes that the example of the happy or contented slave is indeed a fruitful one for those interested in exploring the relationship between Sen’s views on “the adaptation problem” and his views on identity politics, especially in relation to the subjection of women. Here Sen’s debt to the ideas of Mary Wollstonecraft and John Stuart Mill is particularly important. Research limitations/implications One implication of the argument of the paper is that there is a need to consider more carefully the differences that exist between the views of Wollstonecraft and Mill, so far as the example of the happy or contented slave is concerned. Practical implications One practical implication of the paper is that, hopefully, it establishes the continued relevance of the ideas of thinkers such as Wollstonecraft and Mill today, not least because of the influence that they have had on theoreticians such as Amartya Sen. Social implications The paper addresses issues which are of considerable social and political significance, especially for women in underdeveloped societies today. Originality/value The example of the happy or contented slave has not received much discussion in the literature on Sen, although Sen himself has suggested that the distinction between happiness and contentment is an important one, which does merit further discussion.

scholarly journals Foresight in cities: on the possibility of a “strategic urban intelligence”

foresight ◽  
2016 ◽  
Vol 18 (5) ◽  
pp. 469-490 ◽  
Author(s):  
Joe Ravetz ◽  
Ian Douglas Miles
Keyword(s):  
Complex Systems ◽  
Analytical Method ◽  
Design Methodology ◽  
Content Type ◽  
Work In Progress ◽  
Strategic Policy ◽  
The Uk ◽  
The City ◽  
Practical Implications ◽  
Practical Recommendations

Purpose This paper aims to review the challenges of urban foresight via an analytical method: apply this to the city demonstrations on the UK Foresight Future of Cities: and explore the implications for ways forward. Design/methodology/approach The methodology is based on the principles of co-evolutionary complex systems, a newly developed toolkit of “synergistic mapping and design”, and its application in a “synergy foresight” method. Findings The UK Foresight Future of Cities is work in progress, but some early lessons are emerging – the need for transparency in foresight method – and the wider context of strategic policy intelligence. Practical implications The paper has practical recommendations, and a set of propositions, (under active discussion in 2015), which are based on the analysis. Originality/value The paper aims to demonstrate an application of “synergy foresight” with wide benefits for cities and the communities within them.

Segmentation in intangible heritage of humanity (ICH) events: the Oruro Carnival

2019 ◽  
Vol 10 (2) ◽  
pp. 81-94 ◽  
Author(s):  
Jesús Claudio Pérez-Gálvez ◽  
Gema Gomez-Casero ◽  
Juan Choque Tito ◽  
Carol Angélica Jara Alba
Keyword(s):  
Cultural Heritage ◽  
Design Methodology ◽  
Theoretical Models ◽  
Intangible Cultural Heritage ◽  
Content Type ◽  
Emotional Bonding ◽  
Cultural Event ◽  
Emotional Perception ◽  
Intangible Heritage

Purpose The purpose of this paper is to characterize the international tourists who visit a cultural event, such as the Oruro Carnival (Bolivia), that is catalogued as Intangible Cultural Heritage of Humanity by UNESCO. Design/methodology/approach To achieve this purpose, a segmentation is made based on the combination of two theoretical models used and contrasted in similar research: the model of McKercher (2002), based on the cultural motivations to go to a destination, and that of Poria et al. (2003), based on the emotional perception of the visitor in relation to the heritage they visit. Findings Four types of tourists are thus identified: alternative, cultural, emotional and patrimonial. Likewise, the research includes an assessment of the most relevant tourist attributes linked to the Oruro Carnival, which is much more positive among international tourists with greater cultural motivation and emotional bonding. Originality/value The principal originality factor and innovation is analysing the cultural motivations and the emotional perception of the visitor in relation to the heritage they visit.

Progression to intermediate level courses; is a “pass” enough?

2019 ◽  
Vol 31 (2) ◽  
pp. 275-287
Author(s):  
Nicola J. Beatson ◽  
David A.G. Berg ◽  
Jeffrey K. Smith ◽  
Christine Smith-Han
Keyword(s):  
Academic Success ◽  
Student Performance ◽  
Design Methodology ◽  
Practical Implication ◽  
Intermediate Level ◽  
First Year ◽  
Prior Learning ◽  
Content Type ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to test the impact of a rule that affects tertiary students progressing from an introductory level finance course to intermediate level. The rule restricted students from progressing until they achieved a higher grade than just a “pass” mark. Design/methodology/approach Archival data were gathered from 11 semesters regarding student performance pre and post the rule being introduced. Findings Results show that the rule was associated with an increase in the chances of success at intermediate level for those students enrolled after the rule was introduced. Practical implications This paper’s main contribution regards the evidence that increasing prior learning at an introductory level has a positive follow-on effect for students learning at intermediate level. This has a practical implication for educators, as the rule has shown to increase the chance of success for knowledge development in the first year of studies. Originality/value The setting for this paper is unique and could potentially be replicated elsewhere. In 1980, Schaffer and Calkins called for an evaluation of the pre-requisites necessary for finance education at the tertiary level, and this paper answer this call stating that pre-requisites can contribute to the academic success of finance students.

scholarly journals Exploring inbound tourists experience in Beijing, China: an online deductive approach

2019 ◽  
Vol 5 (3) ◽  
pp. 443-450
Author(s):  
Yu Liu ◽  
Bingjie Liu-Lastres ◽  
Qiuju Wang ◽  
Yao-Yi Fu
Keyword(s):  
Service Quality ◽  
Design Methodology ◽  
Tourism Research ◽  
Content Type ◽  
City Tourism ◽  
Transportation Service ◽  
The Relationship ◽  
The City ◽  
Beijing China ◽  
Practical Implications

Purpose Beijing is becoming one of the top global destinations but the number of international tourists to the city has been declining recently. By analyzing inbound tourists experience in Beijing and identifying the relationship between the destination attributes and satisfaction, the purpose of this paper is to provide important insights into city tourism research and city destination development. Design/methodology/approach This study used an online deductive approach and collected 1,254 reviews on TripAdvisor referencing major attractions in Beijing. This study used the Leximancer software to analyze the content of the reviews and to identify the underlying relationships. Findings The results showed that international tourists’ experience in Beijing can be reflected via five aspects: attractions, city, transportation, service and people. The results further indicated that the major concern of international tourists visiting Beijing related to the service quality on site. Originality/value This study explored inbound tourists experience in Beijing using an online deductive approach. Practical implications were provided with respect to improving international tourists experience in Beijing and enhancing their satisfaction and revisiting intentions.

Coimbra as a literary tourism destination: landscapes of literature

2020 ◽  
Vol 14 (3) ◽  
pp. 361-372 ◽  
Author(s):  
Sílvia Quinteiro ◽  
Vivina Carreira ◽  
Alexandra Rodrigues Gonçalves
Keyword(s):  
Design Methodology ◽  
Participant Observation ◽  
Left Bank ◽  
Tourism Destination ◽  
Content Type ◽  
Literary Tourism ◽  
Tourist Flows ◽  
Literary Heritage ◽  
The City ◽  
Practical Implications

Purpose The purpose of this paper is to demonstrate the relevance of developing literary tourism in Coimbra. Design/methodology/approach This exploratory qualitative research identifies existent resources and development potential of literary tourism. The instruments of data collection were bibliographic research, questionnaires, interviews and participant observation. Findings There are few literary tourism products in Coimbra, which contrasts with the number of literary places identified, namely, on the left bank of the River Mondego. Tourism development stakeholders in Coimbra have not paid enough attention to the emergence of literary tourism and the opportunities for the development of new sustainable cultural products related with it. Research limitations/implications This study is limited by the size and continual renewal of the corpus, which implies a constant updating of data regarding authors and texts. Practical implications This study will lead to the production of a database of Coimbra’s literary resources and a digital literary map, allowing any citizen or entity to design and implement literary tourism products. Originality/value To the best of authors’ knowledge, this is the first study reviewing the potential of Coimbra as a literary tourism destination. Moreover, it discusses literary heritage as a source of products and experiences to foster more balanced tourist flows throughout the city.

scholarly journals Cognitive styles within an exploratory search system for digital libraries

2014 ◽  
Vol 70 (6) ◽  
pp. 970-996 ◽  
Author(s):  
Paula Goodale ◽  
Paul David Clough ◽  
Samuel Fernando ◽  
Nigel Ford ◽  
Mark Stevenson
Keyword(s):  
Cultural Heritage ◽  
Cognitive Style ◽  
Digital Library ◽  
Digital Libraries ◽  
Cognitive Abilities ◽  
Design Methodology ◽  
Search System ◽  
Content Type ◽  
User Attitudes ◽  
Practical Implications

Purpose – The purpose of this paper is to investigate the effects of cognitive style on navigating a large digital library of cultural heritage information; specifically, the paper focus on the wholist/analytic dimension as experienced in the field of educational informatics. The hypothesis is that wholist and analytic users have characteristically different approaches when they explore, search and interact with digital libraries, which may have implications for system design. Design/methodology/approach – A detailed interactive IR evaluation of a large cultural heritage digital library was undertaken, along with the Riding CSA test. Participants carried out a range of information tasks, and the authors analysed their task performance, interactions and attitudes. Findings – The hypothesis on the differences in performance and behaviour between wholist and analytic users is supported. However, the authors also find that user attitudes towards the system are opposite to expectations and that users give positive feedback for functionality that supports activities in which they are cognitively weaker. Research limitations/implications – There is scope for testing results in a larger scale study, and/or with different systems. In particular, the findings on user attitudes warrant further investigation. Practical implications – Findings on user attitudes suggest that systems which support areas of weakness in users’ cognitive abilities are valued, indicating an opportunity to offer diverse functionality to support different cognitive weaknesses. Originality/value – A model is proposed suggesting a converse relationship between behaviour and attitudes; to support individual users displaying search/navigation behaviour mapped onto the strengths of their cognitive style, but placing greater value on interface features that support aspects in which they are weaker.

The changing nature of the workplace and the future of office space

2015 ◽  
Vol 33 (5) ◽  
pp. 424-435 ◽  
Author(s):  
Rob Harris
Keyword(s):  
Design Methodology ◽  
Building Design ◽  
Content Type ◽  
Office Space ◽  
Long Term Impact ◽  
Demand Profile ◽  
City Of London ◽  
The City ◽  
Practical Implications

Purpose – The purpose of this paper is to outline key changes happening within occupier businesses that will have a medium- to long-term impact upon the demand for office space and, ultimately, the property investment market. Design/methodology/approach – The paper is based on survey work undertaken for the City of London Corporation as well as direct experience in advising corporate occupiers on their accommodation needs. Findings – The findings suggest major changes taking place in the demand profile of office occupiers, in terms of both quantitative and qualitative demand for space. Practical implications – There are a number of practical implications arising from the findings, not the least being the need for investors to consider the appropriateness of current standards for base building design and fit-out in contemporary offices. Originality/value – The paper presents the output of primary research and consulting and is therefore of an original nature. Its value lies in the fact that the findings reflect the actual experiences and plans of corporate occupiers and can be taken as reliable indicators of future demand for office space.

Reflections on civil culpability and accountability in the destabilization of financial institutions

2010 ◽  
Vol 17 (3) ◽  
pp. 333-336
Author(s):  
Mario Serio
Keyword(s):  
Financial Markets ◽  
Financial Institutions ◽  
Design Methodology ◽  
Practical Implication ◽  
Comparative Approach ◽  
Private Law ◽  
New Approach ◽  
Content Type ◽  
The Public ◽  
Practical Implications

PurposeThe purpose of this paper is to try and trace a new itinerary in the matter of the destabilization of financial institutions, i.e. the identification of a catalogue of measures that private law can offer in order to make sure that all unlawful initiatives resulting in the loss of credibility of financial markets and prejudice to the public at large do not escape the imposition of all possible liabilities.Design/methodology/approachThe matter here applied consists of the recourse to a number of experiences deriving from European legal systems that have tackled the phenomenon of unlawful attacks on the integrity of the financial markets through individual or organized acts. This comparative approach also benefits from the scrutiny of both legislation and judicial decisions: the latter are also looked at from the perspective of legal authors.FindingsThe most striking result of the research is that the instruments provided for by the private law remedies seem to be very efficient in the contrast of unlawful practices adversely affecting financial markets: the new spirit emerging from this survey is that it is imperative to set aside all contracts and agreements aimed at creating illicit ways to make profits and hide their origins.Practical implicationsThe practical implication should be to encourage all institutions with the task of checking the good functioning of financial markets to avail themselves of the tools here described to stabilize markets and deprive illegal contracts of their ill effects: it would be most desirable if such an approach were to be taken.Originality/valueThe novelty lies in the new approach described above (practical implications).

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