scholarly journals “… They don’t really listen to people”

2019 ◽  
Vol 17 (2) ◽  
pp. 167-182 ◽  
Author(s):  
Helen Creswick ◽  
Liz Dowthwaite ◽  
Ansgar Koene ◽  
Elvira Perez Vallejos ◽  
Virginia Portillo ◽  
...  
Keyword(s):  
Young People ◽  
Lived Experiences ◽  
Design Methodology ◽  
Digital Technologies ◽  
Children And Young People ◽  
Content Type ◽  
General Data Protection Regulation ◽  
Social Media Platforms ◽  
General Data ◽  
Practical Implications

Purpose The voices of children and young people have been largely neglected in discussions of the extent to which the internet takes into account their needs and concerns. This paper aims to highlight young people’s lived experiences of being online. Design/methodology/approach Results are drawn from the UnBias project’s youth led discussions, “Youth Juries” with young people predominantly aged between 13 and 17 years. Findings Whilst the young people are able to use their agency online in some circumstances, many often experience feelings of disempowerment and resignation, particularly in relation to the terms and conditions and user agreements that are ubiquitous to digital technologies, social media platforms and other websites. Practical implications Although changes are afoot as part of the General Data Protection Regulation (herein the GDPR) to simplify the terms and conditions of online platforms (European Union, 2016), it offers little practical guidance on how it should be implemented to children. The voices and opinions of children and young people are put forward as suggestions for how the “clear communication to data subjects” required by Article 12 of the GDPR in particular should be implemented, for example, recommendations about how terms and conditions can be made more accessible. Originality/value Children and young people are an often overlooked demographic of online users. This paper argues for the importance of this group being involved in any changes that may affect them, by putting forward recommendations from the children and young people themselves.

HR’s new role: rethinking and enabling digital engagement

2017 ◽  
Vol 16 (2) ◽  
pp. 60-65 ◽  
Author(s):  
Ravin Jesuthasan
Keyword(s):  
Best Practices ◽  
Digital Technology ◽  
Design Methodology ◽  
Industrial Revolution ◽  
Digital Technologies ◽  
Content Type ◽  
Future Of Work ◽  
The Future ◽  
Digital Engagement ◽  
Practical Implications

Purpose This paper aims to explore how a new industrial revolution with digital technology at its core is disrupting the workplace. It shares how HR has an opportunity to use data and digital technologies to reinvent how organizations engage with their workforce. It answers the question of how HR pivots from its legacy focus on compliance and being a steward of employment to the work and helping the organization strengthen its connection with its workers through improved digital engagement. Design/methodology/approach The paper is based on Willis Towers Watson thought leadership and references recent findings from their research. Findings The paper explores how digital technologies have changed how workers connect with their co-workers and the organization. In addition, it examines how digital technologies are changing how work gets done. Research limitations/implications The paper is not exclusively based on research. Practical implications The paper explores how digital technologies drive engagement, HR’s role as steward of the work and enabler of digital engagement and best practices for enabling digital engagement in the modern workplace. Originality/value This paper fulfills a need to assist HR leaders in thinking through the implications of the future of work and how digital technologies will shape that future.

Innovating through social media

2019 ◽  
Vol 35 (4) ◽  
pp. 26-27
Keyword(s):  
Social Media ◽  
Open Innovation ◽  
Design Methodology ◽  
Global Market ◽  
Diverse Range ◽  
Content Type ◽  
Social Media Platforms ◽  
Pertinent Information ◽  
External Actors ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Open innovation, bringing internal and external actors together to create new products and services, is the key to survival in the global market. Social media platforms are able to help companies bring a diverse range of actors together to gain competitive advantage. Originality/value The briefing saves busy executives, strategists, and researchers’ hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

scholarly journals A biopsychosocial framework for recovery from COVID-19

2020 ◽  
Vol 40 (9/10) ◽  
pp. 1021-1039
Author(s):  
Kaz Stuart ◽  
Mark A. Faghy ◽  
Elaine Bidmead ◽  
Ruth Browning ◽  
Catriona Roberts ◽  
...  
Keyword(s):  
Living Arrangements ◽  
Design Methodology ◽  
Online Survey ◽  
Narrow Range ◽  
Analytical Framework ◽  
Content Type ◽  
Wide Range ◽  
Social Media Platforms ◽  
Practical Implications

PurposeThis paper proposes a biopsychosocial (BPS) analysis of COVID-19 experiences which enhances understanding of complex and interrelated factors and leads to the proposition of a BPS recovery framework.Design/methodology/approachOnline narrative research was used to explore people's experiences of COVID-19 and was conducted over a four-month period. The call was distributed via a short open-ended qualitative online survey advertised on social media platforms and 305 responses came from across England.FindingsThe findings illustrate people with a narrow range of BPS characteristics experienced over a wide range of BPS impacts which are nuanced, complex and dynamic. Left unaddressed these may create future adverse BPS characteristics. An integrated BPS framework for recovery is proposed to avoid such further negative outcomes from the pandemic.Research limitations/implicationsThe sample contained a bias in age, gender and living arrangements.Practical implicationsThe paper offers a clear framework to enable integrated holistic recovery/regrowth planning.Social implicationsUsing the framework would reduce social and health inequities which have been recently deepened by COVID-19 in the long-term.Originality/valueThe paper is original in its use of a BPS analytical framework.

Just why do we need school libraries? Some ideas from students

2014 ◽  
Vol 115 (3/4) ◽  
pp. 140-159 ◽  
Author(s):  
Andrew Kenneth Shenton
Keyword(s):  
Young People ◽  
Design Methodology ◽  
Qualitative Data ◽  
School Library ◽  
School Libraries ◽  
Content Type ◽  
Pleasure Reading ◽  
Personal Interests ◽  
Frequency Counts ◽  
Practical Implications

Purpose – The paper aims to explore the purposes of school libraries as they are viewed by teenagers attending a high school in northern England. Design/methodology/approach – The work is based on qualitative data contributed by 245 youngsters. Their material was coded inductively and frequency counts were generated in order to determine the balance of the data in relation to individual themes. Findings – Typically, the school library was understood as an area that made available books either for pleasure reading or academic purposes. No participant referred either to the work of librarians or to the value of libraries in enabling the user to find information in support of personal interests. Research limitations/implications – The research took place in only one school and it may well have been the case that many students who were apathetic towards school libraries simply declined the opportunity to participate in the work. Practical implications – Although the attitudes of the young people who contributed data were to an overwhelming degree constructive, key gaps were evident in their awareness of the potential of a school library. These are best rectified by managers developing their facility in such a way that it serves to demonstrate effectively to students the roles that the school library can play in a diversity of situations. Originality/value – Much of the published literature dealing with the purposes of school libraries and the prerequisites necessary to ensure their effectiveness pays little regard to the ideas of young people themselves. This paper goes some way towards remedying the deficiency.

“Which hat do I say I'm wearing?”: identity work of independent coaching practitioners

2014 ◽  
Vol 38 (8) ◽  
pp. 764-779 ◽  
Author(s):  
Christina Evans ◽  
David Lines
Keyword(s):  
Lived Experiences ◽  
Design Methodology ◽  
Group Discussion ◽  
Identity Work ◽  
Content Type ◽  
Self Identity ◽  
Specific Category ◽  
Exploratory Investigation ◽  
Practical Implications ◽  
Insight Into

Purpose – This paper aims to provide an insight into the complexities of the identity work performed by independent coaches, based on an investigation into their “lived experiences”. The emerging coaching industry has created opportunities for individuals wishing to pursue a career as independent executive/career coaches. Design/methodology/approach – This exploratory investigation was conducted using the principles of grounded theory, drawing on insights from “knowledgeable informants” (18 in total) gained through interviews and focus group discussion. Findings – Despite the attractiveness of pursuing an independent career, the findings surfaced a number of tensions in the way that independent coaches transform and perform their identity. One tension involves balancing notions of self-identity and “ideal work” with presenting a credible self to different client groups, the purchasers of their services. Research limitations/implications – As the research focused on a specific category of independent practitioners, more research is required to assess the generalizability of the findings to other categories of practitioners. Practical implications – A framework illuminating the processual nature of identity work among independent coaches is presented. This could be used to inform developmental conversations with aspiring independent coaches, or to support the content on formal coaching programmes. Originality/value – In drawing attention to the complexities of identity work performed by independent coaches, given the contingencies affecting their work, this research offers a different contribution to the coaching literature.

scholarly journals Public servants coping with competing demands on their agency in client relationships

2020 ◽  
Vol 33 (5) ◽  
pp. 595-611
Author(s):  
Tiina Tuominen ◽  
Mervi Hasu
Keyword(s):  
Young People ◽  
Design Methodology ◽  
Public Servants ◽  
Content Type ◽  
Discursive Strategies ◽  
Client Relationships ◽  
Competing Demands ◽  
Micro Level ◽  
Improve Service Quality ◽  
Practical Implications

PurposeThis paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities to influence their clients. Previous studies revealed how public servants treat their clients when facing competing demands but paid less attention to how public servants define their agency.Design/methodology/approachMicro-level discourse analysis is applied to analyze how public servants represent their agency in client relationships, drawing on interviews with nine individuals in a Finnish city who work with young people lacking jobs or school placements.FindingsInstead of describing their agency coherently, the interviewees applied several discourses to represent their agency differently in relation to different demands. This ability to navigate contradictory discourses is discussed as reflexive discursive coping strategy, which enables public servants to maintain a positive image of their agency despite tensions at work.Research limitations/implicationsAlthough the method does not allow direct generalizations, it reveals discursive strategies likely to be found in many contemporary public organizations.Practical implicationsThe study indicates a need to better acknowledge and nurture the multifaceted nature of agency to improve service quality.Originality/valueThe findings deepen the view on tensions in public servants' work and show that diverse discourses not only create anxiety but also help individuals dealing with contradictory work.

Understanding children’s non-disclosure of child sexual assault: implications for assisting parents and teachers to become effective guardians

2015 ◽  
Vol 14 (1) ◽  
pp. 16-26 ◽  
Author(s):  
Nadia Marie Wager
Keyword(s):  
Young People ◽  
Design Methodology ◽  
Sexual Exploitation ◽  
Adult Survivors ◽  
Web Based ◽  
Content Type ◽  
Child Sexual Assault ◽  
Concern For Others ◽  
The Right ◽  
Practical Implications

Purpose – The purpose of this paper is to examine adult survivors’ of childhood sexual abuse (CSA) retrospective reflections on their motives for not disclosing their abuse. The aim was to identify factors that might facilitate early disclosure in order to both enhance the future safety of young people who have experienced sexual victimisation and to offer a means of reducing the numbers of future victims. Design/methodology/approach – This was a retrospective web-based, mixed-methods survey which was completed by 183 adult survivors of CSA. The data presented here is in relation to answers offered in response to an open-ended question which were thematically analysed. Findings – In all, 75 per cent of the survivors of CSA indicated that they had not told anyone of the abuse whilst they were a child. Analysis of the responses revealed five barriers to disclosure which included: a lack of opportunity, normality/ambiguity of the situation, embarrassment, concern for others and a sense of hopelessness. Additionally, some respondents highlighted implicit attempts to disclose and others reported later regret over non-disclosure. Practical implications – A timely disclosure of CSA, which is appropriately responded to, has the potential to reduce the risk for subsequent sexual exploitation/revictimisation, and to foreshorten the predations of offenders. To achieve this, responsible and trusted adults in the lives of children need to learn how to invite a genuine disclosure of CSA. Originality/value – This paper offers practical suggestions for parents and teachers on what signs indicate that an invitation might be warranted and for creating the right context for their invitation to be accepted.

scholarly journals Digital organisational readiness: experiences from manufacturing companies

2021 ◽  
Vol 32 (9) ◽  
pp. 167-182
Author(s):  
Carla Gonçalves Machado ◽  
Mats Winroth ◽  
Peter Almström ◽  
Anna Ericson Öberg ◽  
Martin Kurdve ◽  
...  
Keyword(s):  
Initial Phase ◽  
Design Methodology ◽  
Strategic Alignment ◽  
Digital Technologies ◽  
Digital Transformation ◽  
Management Theory ◽  
Manufacturing Companies ◽  
Content Type ◽  
Depth Interviews ◽  
Practical Implications

PurposeThis research aims to identify and organise the conditions of organisational readiness for digital transformation.Design/methodology/approachThis qualitative study comprises three case studies within manufacturing companies from different sizes and industries located in Sweden. Plant visits and in-depth interviews bring to light companies' experiences with initial steps towards digital transformation. A set of conditions for digital organisational readiness was translated into a questionnaire and tested with one of the studied companies.FindingsThis paper organises and tests digital organisational readiness conditions to support companies' initial steps on digital transformation. The results are put in perspective of established change management theory and previous studies about digital transformation. The findings will conclude in a questionnaire to support dialogue and digital organisational readiness assessments.Research limitations/implicationsAdditional conditions for the initial phase of digital transformation could possibly be found if more cases had been included in the study.Practical implicationsThe article identifies a set of conditions translated into a questionnaire that should be used as a dialogue tool to create strategic alignment and support companies in their initial discussions. If this process can be faster and more efficient, the company can achieve a competitive advantage against competitors.Originality/valueThis research's relevance relies on the fact that companies are advancing in adopting digital technologies without being ready from an organisational perspective. This gap creates barriers for companies' digital maturing processes, stopping them from having full access to digital technologies' benefits.

When silence isn’t golden

2019 ◽  
Vol 35 (12) ◽  
pp. 17-19
Keyword(s):  
Social Media ◽  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Communication Strategies ◽  
Content Type ◽  
Social Media Platforms ◽  
Pertinent Information ◽  
Corporate Crisis ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Organizations should utilize social media platforms like Twitter to communicate effectively with stakeholders impacted in the wake of a preventable corporate crisis. It is critical to deploy relevant communication strategies in order to repair relations and minimize damage caused to the reputation and legitimacy of the firm. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

How modern technologies can generate a competitive edge

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Business Strategy ◽  
Design Methodology ◽  
Reading Time ◽  
Digital Technologies ◽  
Business Value ◽  
Content Type ◽  
Competitive Edge ◽  
Pertinent Information ◽  
Practical Implications ◽  
Modern Technologies

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Digital technologies can increase business value and deliver a competitive advantage. Organizations can exploit the potential more fully by creating an appropriate IT strategy, aligning it with the business strategy and ensuring that systems and solutions are flexible and interoperable. Originality/value The briefing saves busy executives and researchers’ hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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