A service network perspective to evaluate service matching in early design

2018 ◽  
Vol 28 (3) ◽  
pp. 356-383 ◽  
Author(s):  
Federico Barravecchia ◽  
Fiorenzo Franceschini ◽  
Luca Mastrogiacomo
Keyword(s):  
Scientific Community ◽  
Design Methodology ◽  
Natural Ecosystems ◽  
Service Network ◽  
Service Matching ◽  
Content Type ◽  
Early Design ◽  
Living Organisms ◽  
Service Relationship ◽  
Fundamental Action

PurposeService matching is defined in this paper as the process of combining a new service with one or more existing services. A recurring problem for service designer is to match new services with existing ones. This process may be seen as the fundamental action for the development of a service network. The purpose of this paper is to evaluate the consequences that may follow from service matching.Design/methodology/approachThrough an analogy with living organisms in natural ecosystems, the service relationship deployment (SRD) allows the investigation of the possible relationships between matched services.FindingsThis paper presents a new method, named SRD, developed to support the process of service matching in the early design phases of a new service. The description of the method is supported by some practical examples.Originality/valueThe focus of the scientific community on the problem of matching new services with existing ones, is very limited. This paper proposes a new methodology to address this issue.

scholarly journals Organizing for inter-organizational learning in service networks

2019 ◽  
Vol 26 (3) ◽  
pp. 276-288 ◽  
Author(s):  
Jean-Paul Peronard ◽  
Jacob Brix
Keyword(s):  
Organizational Learning ◽  
Design Methodology ◽  
Network Performance ◽  
Allocation Of Resources ◽  
Learning Context ◽  
Service Networks ◽  
Service Network ◽  
Content Type ◽  
Learning Challenges ◽  
Practical Implications

Purpose The purpose of this study is to consolidate existing research on ‘service networks’ and to frame this literature as a new ‘context for learning’. Research from inter-organizational learning is used to qualify this consolidation and advances from inter-organizational learning are used to operationalize how service network actors in this new context can organize for inter-organizational learning to create more value for themselves and their customers. Design/methodology/approach By conceptualizing the learning context of a service network and the interrelated dimensions, an overview of the learning challenges for improved service performance is provided. Findings Inspired by the service triangle, the proposed framework highlights the learning challenges among two or more actors and the knowledge and skills needed for them to organize the service network. To build a collaboration characterized by trust, behaviors associated with transparency and receptivity are argued to be imperative. Practical implications The framework can increase the opportunities for inter-organizational learning in a service network. Knowing the learning context and the challenges associated with this learning allows for a more accurate intervention and allocation of resources to improve service network performance. Originality/value The novelty lies in the consolidation of the literature of service networks and the extension of the literature on inter-organizational learning hereto.

scholarly journals Service recycling and ecosystems: an intriguing similarity

2016 ◽  
Vol 8 (4) ◽  
pp. 555-562 ◽  
Author(s):  
Luca Mastrogiacomo ◽  
Federico Barravecchia ◽  
Fiorenzo Franceschini
Keyword(s):  
End Of Life ◽  
Close Relationships ◽  
Design Methodology ◽  
Raw Materials ◽  
Waste Materials ◽  
Residual Value ◽  
Natural Ecosystems ◽  
Content Type ◽  
New Vision ◽  
Product Recycling

Purpose The purpose of this paper is to introduce the practice of service recycling. There is an end of life to every product. At this stage, recycling is one option: it is the process of converting waste materials into new products or raw materials. There is also an end of life to every service, which generally coincides with the end of service delivery. However, services are not made of materials or components that can be recovered or converted, so can they be recycled? If the concept of product recycling is something well established, then that of service recycling has not yet been sufficiently investigated. Design/methodology/approach This paper introduces the perspective of service recycling, analyzing the modalities in which a service can be recycled by using an analogy with natural ecosystems. Some examples are also proposed to support this new vision. Findings This paper purports to formalize the practice of service recycling: recycling a service means recovering all the intangibles and tangibles resulting from the provision of a service that still may have a residual value. This practice may potentially lead to an increase in profits. Originality/value Although there are several examples of close relationships between two (or more) different services in which one of the two benefits from the externalities of the other, the concept of service recycling has not yet been structurally defined, and the authors believe that interesting perspectives of research may follow from its formalization.

The AAAS 2007 Annual Meeting: Science and Technology for Sustainable Well Being

2007 ◽  
Vol 24 (3) ◽  
pp. 13-18 ◽  
Author(s):  
Danielle Mihram ◽  
G. Arthur Mihram
Keyword(s):  
Annual Meeting ◽  
Scientific Community ◽  
Design Methodology ◽  
Science And Technology ◽  
Well Being ◽  
Physical Sciences ◽  
National Meeting ◽  
Content Type ◽  
Information Professionals ◽  
Practical Implications

PurposeTo provide coverage and insights about the annual meeting of the AAAS where this year's theme was “Science and Technology for Sustainable Well‐Being.”Design/methodology/approachEnvironmental scan of annual national meeting. Of particular interest due to the range of backgrounds different attendees from all avenues of the scientific community.FindingsSustainable well being has wide applications in different arenas but the informatics component was not as strong as at past conferences.Practical ImplicationsMuch of the conference focused on intersections of theory and application and new ways of responding to sustainability. Particularly strong in the physical sciences.Originality valueProvides information of value to information professionals.

scholarly journals Medical imaging as a taphonomic tool

2019 ◽  
Vol 10 (2) ◽  
pp. 144-156
Author(s):  
Antonio Profico ◽  
Mary Anne Tafuri ◽  
Fabio Di Vincenzo ◽  
Francesca Ricci ◽  
Laura Ottini ◽  
...  
Keyword(s):  
Medical Imaging ◽  
Electron Density ◽  
Scientific Community ◽  
Design Methodology ◽  
Human Remains ◽  
Digital Data ◽  
Content Type ◽  
Pastoral Neolithic ◽  
Traditional Approaches

Purpose Medical imaging applied to archaeological human remains represents a powerful tool for the study of specimens of exceptionally fragile nature. Here, the authors report a tomographic computerized investigation on the naturally mummified human remains from the Takarkori rock shelter (Libyan Sahara), dated to the Middle Pastoral Neolithic (ca. 6100-5600 uncal BP). The paper aims to discuss this issue. Design/methodology/approach Medical radiological techniques allowed us to discriminate and isolate the tissues preserved thanks to their different electron density, driving us to detailed examinations of features of interest. Findings With a focus on anatomy and taphonomy, the authors infer on post-depositional phenomena in a way that could not be achieved through traditional approaches. Originality/value The investigation of digital data allows to acquire new sets of information with no risk for the original object. This case study is especially important considering that the human remains from Takarkori are currently not available to the scientific community due to political instability in Lybia.

Fifteen years of international journal of productivity and performance management (2004–2018)

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Riya Sureka ◽  
Satish Kumar ◽  
Sachin Kumar Mangla ◽  
Flavio Hourneaux Junior
Keyword(s):  
Performance Management ◽  
Six Sigma ◽  
Scientific Community ◽  
Design Methodology ◽  
Content Type ◽  
General Management ◽  
Bibliographic Data ◽  
Scopus Database ◽  
And Performance ◽  
The Uk

PurposeInternational Journal of Productivity and Performance Management (IJPPM) is one of the prominent journals publishing on general management with a particular focus on performance management and productive sciences. The objective of this study is to provide an academic structure overview of the journal between 2004 and 2018 using bibliometric tools.Design/methodology/approachData used for this study were extracted using the Scopus database. Bibliometric analysis using several bibliometric indicators are adopted to know the major trends and themes of the journal. Mapping of bibliographic data is carried using VOSviewer and Gephi software.FindingsAuthors: Most of the IJPPM contributors are affiliated to the UK and India. Journal Performance: It is gaining pre-eminence in terms of total citations as well as CiteScores. Main themes: Major themes published in the journal are “performance management”, “productivity”, “six sigma”, “lean” and “supply chain management”.Originality/valueIJPPM's growing influence in the scientific community has generated the interest to analyse the journal's publication and growth pattern. Moreover, no such retrospective bibliometric study for IJPPM is conducted so far.

scholarly journals We should be just a number and we should embrace it

2017 ◽  
Vol 35 (2) ◽  
pp. 348-357 ◽  
Author(s):  
Graham Kendall ◽  
Angelina Yee ◽  
Steven Hardy
Keyword(s):  
Scientific Community ◽  
Design Methodology ◽  
Unique Identifier ◽  
Financial Model ◽  
Scientific Publications ◽  
Content Type ◽  
Robust System ◽  
Author Disambiguation ◽  
Scientific Environment ◽  
The Way

Purpose The purpose of this paper is to support the use of unique identifiers for the authors of scientific publications. This, the authors believe, aligns with the views of many others, as it would solve the problem of author disambiguation. If every researcher had a unique identifier, there would be significant opportunities to provide even more services. These extensions are proposed in this paper. Design/methodology/approach The authors discuss the bibliographic services that are currently available. This leads to a discussion of how these services could be developed and extended. Findings The authors suggest a number of ways that a unique identifier for scientific authors could support many other areas of importance to the scientific community. This will provide a much more robust system that provides a much richer and more easily maintained, scientific environment. Originality/value The scientific community lags behind most other communities with regard to the way it identifies individuals. Even if the current vision for a unique identifier for authors was to become more widespread, there would still be many areas where the community could improve its operations. This viewpoint paper suggests some of these, along with a financial model that could underpin the functionality.

Performance and environmental sustainability orientations in the informal economy of a least developed country

2019 ◽  
Vol 25 (1) ◽  
pp. 129-149 ◽  
Author(s):  
Emiel L. Eijdenberg ◽  
Deo Sabokwigina ◽  
Enno Masurel
Keyword(s):  
Literature Review ◽  
International Development ◽  
Informal Economy ◽  
Environmental Sustainability ◽  
Scientific Community ◽  
Design Methodology ◽  
Regression Analyses ◽  
Developed Country ◽  
Content Type ◽  
One Step

Purpose The purpose of this paper is to investigate the extent to which performance and environmental sustainability orientations (ESOs) are developed, as well as their association, in a typical impoverished community: the informal economy of an African least developed country (LDC). Design/methodology/approach Based on a literature review and a pre-study on the spot, a questionnaire was developed before being completed by 140 informal food vendors – that is, “subsistence entrepreneurs” – in Tanzania. t-Tests, correlation analyses and regression analyses were carried out to approach the formulated hypotheses. Findings The results showed that a significant distinction can be made between basic and advanced performance. In addition, the respondents showed significantly higher levels of awareness of ESO practices that are intangible and are not fully within their control than the so-called personal tangible ESO practices. However, performance was minimally affected by ESOs. Originality/value While firm performance and environmental sustainability have been shortlisted on agendas outside academia (e.g. international development organisations) as a means to develop LDCs, the scientific community is lagging behind with regard to these two. This paper is one step forward in unravelling how performance and ESOs occur in LDCs.

Exploring modularity in services: cases from tourism

2017 ◽  
Vol 37 (6) ◽  
pp. 771-790 ◽  
Author(s):  
Viktor Avlonitis ◽  
Juliana Hsuan
Keyword(s):  
Design Methodology ◽  
Service Design ◽  
Holistic Approach ◽  
Service Firms ◽  
Service Delivery System ◽  
Dynamic Nature ◽  
Service Network ◽  
Content Type ◽  
Firm Organization ◽  
Service Business

Purpose The purpose of this paper is to examine how modularity manifests in the design of services. The study brings new insights on the organization of service firms by empirically exploring and theoretically advancing the intersection of modularity and service design. Design/methodology/approach The paper compares two companies that offer similar services in the same geographical region but represent polar case types. A framework grounded on extant literature is constructed and applied to the two cases to assess its practicality and provide theoretical insights. Findings The paper demonstrates the effects of modularity and integrality on a range of different analytical levels in service architectures. Taking a holistic approach, the authors synthesize and empirically deploy a framework comprised of the three most prevalent themes in modularity and service design literature: Offering (service concept), intra-firm organization (service delivery system), and inter-firm relationships (service network). They posit that service architectures require the examination of different analytical levels due to the complex and dynamic nature of service business. Additionally, the analysis provides new insights on the mirroring hypothesis of modularity theory to services. Originality/value The paper provides a conceptualization of service architectures drawing on service design, modularity, and market relationships. The study enriches service design literature with elements from modularity theory and elaborates on the theoretical implications of service modularity in general.

scholarly journals Literature practices: processes leading up to a citation

2019 ◽  
Vol 75 (1) ◽  
pp. 62-77 ◽  
Author(s):  
Nikolai Klitzing ◽  
Rink Hoekstra ◽  
Jan-Willem Strijbos
Keyword(s):  
Work Experience ◽  
Exploratory Study ◽  
Scientific Community ◽  
Design Methodology ◽  
Full Professor ◽  
Content Type ◽  
Research Findings ◽  
Educational Sciences ◽  
Citation Practices ◽  
Practical Implications

Purpose Literature practices represent the process leading up to the citation of a source, and consist of the selection, reading and citing of sources. The purpose of this paper is to explore possible factors that might influence researchers during this process and discover possible consequences of researchers’ citation behaviours. Design/methodology/approach In this exploratory study, various factors which could influence literature practices were explored via a questionnaire amongst 112 researchers. Participants were first authors of articles published in 2016 in one of five different journals within the disciplines of experimental psychology, educational sciences and social psychology. Academic positions of the participants ranged from PhD student to full professor. Findings Frequencies and percentages showed that researchers seemed to be influenced in their literature practices by various factors, such as editors suggesting articles and motivation to cite. Additionally, a high percentage of researchers reported taking shortcuts when citing articles (e.g. using secondary citations and reading selectively). Logistic regression did not reveal a clear relationship between academic work experience and research practices. Practical implications Seeing that researchers seem to be influenced by a variety of factors in their literature practices, the scientific community might benefit from better citation practices and guidelines in order to provide more structure to the process of literature practices. Originality/value This paper provides first insights into researchers’ literature practices. Possible reasons for problems with citation accuracy and replicating research findings are highlighted. Opportunities for further research on the topic of citation behaviours are presented.

scholarly journals Five thoughts about improving science communication as an organizational activity

2020 ◽  
Vol 24 (3) ◽  
pp. 155-161
Author(s):  
John C. Besley
Keyword(s):  
Science Communication ◽  
Scientific Community ◽  
Design Methodology ◽  
Strategic Communication ◽  
Lessons Learned ◽  
Communication Strategy ◽  
Content Type ◽  
Community Needs ◽  
Organizational Activity

PurposeThe purpose of this paper is to describe five key lessons learned from a decade of studying how scientists and science communicators think about communication strategy.Design/methodology/approachThe paper is based on the experience of the researcher and the underlying literatures on strategic communication and science communication.FindingsThe key argument is that the scientific community needs to put more priority into enabling organizations to plan and implement strategic communication efforts on behalf of science. At present, there is too much reliance on individual communicators.Originality/valueThe value of this paper is in the degree to which it argues for a more strategic, organization-focused approach to science communication that emphasizes the setting of clear behavioral goals, followed by discussion about what communication objectives might help achieve those goals and the communication tactics needed to achieve the prioritized objectives.

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