Organizational justice, life satisfaction, and happiness: the mediating role of workplace social courage

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
İbrahim Sani Mert ◽  
Cem Sen ◽  
Amro Alzghoul
Keyword(s):  
Quality Of Life ◽  
Life Satisfaction ◽  
Organizational Justice ◽  
Two Dimensions ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Subjective Happiness ◽  
Content Type ◽  
Voice And Silence

PurposeWorkplace social courage is a courageous behavior that can damage the actor's social relationships, social image and accrue face-loss costs. Sometimes, it is difficult to differentiate courageous behavior from incivility that predicts higher levels of psychological distress. While workplace social courage is widely discussed in the management literature, less is known about the conditions under which individuals are more or less likely to exhibit courageous behaviors. Given the theoretical considerations, in the present study, the authors consider two indicators of quality of life, which are life satisfaction and happiness, and set the aim of the study as to investigate the relationships between organizational justice and two dimensions of quality of life – life satisfaction and happiness – with particular attention to the mediation function performed by courage.Design/methodology/approachCross-sectional survey data (n = 408) were obtained from employees working in Turkey Fortune companies and analyzed with variance-based structural equation modeling (VB-SEM) technique.FindingsThe results showed that perceived organizational justice is a strong antecedent for workplace social courage. Workplace social courage emerges as a facilitator for subjective happiness and life satisfaction. Workplace social courage mediated the association between perceived organizational justice and subjective happiness, and between perceived organizational justice and life satisfaction. Prescriptions for theory development and practitioners are highlighted, research limitations and future directions are acknowledged.Originality/valueSo far, most of the work done in this subject is mainly in western countries, and it is considered as a virtue, feature, emotion and behavior in the studies of social scientists, and mainly focused on how employees need the courage to perform the desired behaviors that affect organizational outcomes positively such as organizational citizenship behavior, job performance, job satisfaction, life satisfaction, psychological well-being. Also, the authors studied how social courage positively relates to beneficial voice and silence, as well as negatively relates to detrimental voice and silence, how courage is correlated with psychological empowerment, coaching and how courage mediates on quality of life. As can be seen, there is little empirical work when it comes to the antecedents of courage in business life. Therefore, this study, which has been done with different variables in a different culture and country, aims to support and bring a new breath to the subject. Besides, the mediating effect of courage on the organizational variables is also among the trendiest subjects.

scholarly journals Cyberchondria severity and quality of life among Lebanese adults: the mediating role of fear of COVID-19, depression, anxiety, stress and obsessive–compulsive behavior—a structural equation model approach

2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Clara Rahme ◽  
Marwan Akel ◽  
Sahar Obeid ◽  
Souheil Hallit
Keyword(s):  
Quality Of Life ◽  
Structural Equation ◽  
Equation Model ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Obsessive Compulsive ◽  
Online Questionnaire ◽  
Cross Sectional ◽  
Compulsive Disorder

Abstract Background This study highlights the significant association between cyberchondria and quality of life among the Lebanese population in the time of COVID-19. The aim was to assess the association between cyberchondria and quality of life (QOL) of Lebanese community during the COVID-19 pandemic and assess the mediating effect of fear of COVID-19, depression, anxiety, stress and Yale-Brown Obsessive–Compulsive Scale in this association. Methods This cross-sectional study was carried out between December 2020 and January 2021, during the COVID-19 pandemic. A total of 449 persons participated in this study by filling the online questionnaire. Structural equation modeling (SEM) was performed to examine the structural relationship between cyberchondria severity, the mediator (anxiety, stress, depression, obsessive–compulsive disorder (OCD) and fear of COVID-19) and physical/mental QOL. Results Having a university level of education and older age were significantly associated with higher physical QOL scores, whereas higher obsession-compulsion disorder, higher stress and higher anxiety were significantly associated with lower physical QOL scores. Higher anxiety was significantly associated with lower mental QOL scores. The results of the SEM showed that stress, fear of COVID-19 and to a lesser limit OCD, mediated the association between cyberchondria severity and physical QOL, whereas anxiety, stress and fear of COVID-19 mediated the association between cyberchondria severity and mental QOL. Conclusion This research reported interesting results encouraging more exploration of cyberchondria and its association with quality of life during this unique period of the pandemic. However, this virus has altered the lives of individuals all across the world, and the consequences will last for a long time. Along with all of the steps done to stop the development of COVID-19 and improve physical outcomes, mental health requires immediate care. More research is needed to determine the coping techniques people are employing to deal with the pandemic.

An expanded nomological network of experienscape

2020 ◽  
Vol 32 (3) ◽  
pp. 999-1040 ◽  
Author(s):  
Asli D.A. Tasci ◽  
Abraham Pizam
Keyword(s):  
Quality Of Life ◽  
Well Being ◽  
Future Research ◽  
Subjective Happiness ◽  
Subjective Well Being ◽  
Nomological Network ◽  
Multiple Stakeholders ◽  
Content Type ◽  
Holistic Understanding

Purpose Bitner’s (1992) concept of servicescape has received widespread academic attention, resulting in many conceptual and empirical studies. By scanning the servicescape literature and other relevant concepts, Pizam and Tasci (2019) provided experienscape, an expanded version of servicescape, to be measured from different stakeholders’ perspectives with a multidisciplinary approach. This paper aims to build on Pizam and Tasci’s conceptualization of experienscape and expand its nomological network with other pertinent concepts related to different stakeholders with an interdisciplinary approach. Design/methodology/approach This is a conceptual study analyzing diverse literature related to servicescape, experienscape and other related concepts and theories to provide an integrated and holistic picture of experienscape for more robust theory development. Several new relationships are synthesized for hypothesis development and testing in future research. Findings The review of past research reveals that servicescape literature has mostly focused on outcomes for the benefit of brands and firms and missed outcomes for consumers and other stakeholders. In addition, servicescape literature lacks several critical concepts in the affective, cognitive and behavioral reaction domains, as well as moderator factors. The relevance of some theories such as branding (e.g. brand identity, personality, image, perceived quality, consumer value, brand value and self-congruity), cocreation/coproduction/codestruction, transformation, subjective happiness, subjective well-being and quality of life is completely overlooked. Research limitations/implications Experienscape is a container of complex systems where needs, wants and expectations of multiple stakeholders are entertained, often at the same time through dynamic interactions among multiple stakeholders. Thus, a holistic understanding of experienscape requires dynamic integration of theories explaining the behavior of different stakeholders by cross-fertilizing theories through interdisciplinary research rather than unidisciplinary or multidisciplinary research conducted in separate silos. Originality/value By adopting Pizam and Tasci’s (2019) experienscape concept, this study expanded the relational network of service environment components (i.e. sensory, functional, social, natural and cultural components of experienscape) by incorporating diverse theories and concepts that explain cognitive, affective and conative reactions of different stakeholders to an experience environment. Additionally, the current study recommends attention to human-centric outcomes such as transformation, subjective well-being, subjective happiness and quality of life, which were completely overlooked in previous servicescape research.

Developing an integrated indoor built environment–quality of life model for the elderly in public and subsidized housing

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mei-yung Leung ◽  
Ibukun Oluwadara Famakin ◽  
Chendi Wang
Keyword(s):  
Quality Of Life ◽  
Built Environment ◽  
Social Relationships ◽  
The Elderly ◽  
Walking Distance ◽  
Equation Modeling ◽  
Content Type ◽  
Environment Quality ◽  
Life Model

Purpose The growth rate of the aging population raises the demand for and challenges of public and subsidized (P&S) housing for the elderly. The decline in elderly ability increases their dependence on the quality of facilities provided by their residential apartment. Hence, the purpose of this paper is to develop an integrated indoor built environment–quality of life model for the elderly in P&S housing estates. Design/methodology/approach A questionnaire survey, including scales for 4 quality of life (QoL) domains (physical health, psychological health, social relationships and overall QoL), and 13 indoor built environment (BE) components were identified. In total, 365 survey data were collected from the elderly in 18 political districts of Hong Kong, while reliability analysis, multiple regression analysis and structural equation modeling were adopted in the data analysis. Findings Based on the congruence of results of these statistical analyses, it was revealed that: furniture and fixtures predict all the four QoL domains of the elderly; lighting and color induce social relationships; and overall QoL is predicted by distance and handrails. Originality/value Several recommendations were made in accordance with the research results, such as review minimum spacing requirements to provide walking distance for elderly physical activity, investigate the micro-climate for appropriate building orientation, consider the changing body size of the elderly for supply of furniture, use warm colors with high levels of illumination, and so on.

Investigating quality of life by residents of social housing in eastern Algeria: a structural equation modelling

2020 ◽  
Vol 18 (6) ◽  
pp. 1907-1926
Author(s):  
Riadh Djafri ◽  
Mariana Mohamed Osman ◽  
Noor Suzilawati Rabe ◽  
Syafiee Shuid
Keyword(s):  
Quality Of Life ◽  
Factor Analysis ◽  
Conceptual Framework ◽  
Social Housing ◽  
Structural Equation ◽  
Goodness Of Fit ◽  
Housing Quality ◽  
Equation Modeling ◽  
Content Type

Purpose The purpose of this paper is to identify, confirm and validate a model appropriate to capture the interrelationships between different variables to develop and improve social housing quality, adequacy, provision and residents’ quality of life (RQOL). Design/methodology/approach This research adopted a quantitative approach to examine the research objectives of this study. The proposed conceptual framework was tested using primary data collected from a survey of 418 residents of the new urban center of Hamla. The data were analyzed using descriptive analysis and exploratory factor analysis through SPSS. In addition, confirmatory factor analysis was performed using AMOS before validating the measurement model and testing the hypotheses through structural equation modeling (SEM). Findings The results of SEM indicated acceptable high goodness-of-fit indices. The results revealed that three out of six hypotheses were supported. Consequently, residential quality and housing adequacy appeared to have a vital role in the conceptual framework, as it influenced social housing provision and RQOL and was influenced by socio-economic characteristics. Practical implications The present study illustrates the interrelationships between the proposed variables using SEM analysis. In addition, by understanding the direct relationships between the selected variables, the findings would be useful for the concerned authorities to ameliorate and upgrade the social housing quality and adequacy along with surpassing the current shortage, which would enhance and contribute to the amelioration of the RQOL and throughout Algeria. Originality/value This paper aims to establish, examine, validate the relationships and develop a conceptual framework in the context of Algerian social housing that contributes to the assessment and amelioration of social housing.

Organizational justice and work engagement: the mediating effect of self-leadership

2016 ◽  
Vol 37 (6) ◽  
pp. 711-729 ◽  
Author(s):  
Yukyung Park ◽  
Ji Hoon Song ◽  
Doo Hun Lim
Keyword(s):  
Organizational Performance ◽  
Organizational Justice ◽  
Social Relations ◽  
Work Engagement ◽  
Organizational Context ◽  
Mediating Effect ◽  
Self Report ◽  
Equation Modeling ◽  
Organizational System ◽  
Content Type

Purpose – The purpose of this paper is to examine the effect of organizational justice on work engagement and the mediating effect of employees’ self-leadership on this relationship within the Korean organizational context. Design/methodology/approach – Cross-sectional, self-report data on organizational justice, work engagement, and self-leadership were obtained from 237 employees in Korea. Structural equation modeling was mainly used for data analyses. Findings – The results revealed the direct significant effect of organizational justice on both self-leadership and work engagement. Also, self-leadership was found to have a significant effect on work engagement as well as a partial mediating effect on the relationship between organizational justice and employees’ work engagement. Research limitations/implications – The social relations and personal behavioral components were conjointly analyzed to measure organizational justice. Harman’s single factor test and unmeasured latent variable tests were performed to minimize the chance of the common method variance (CMV) issue, additional suggestion was provided to prevent CMV issue for future research. Practical implications – These results could be used for designing an organizational system and structure based on the interactive relations between social structure and behaviors to improve organizational performance. Originality/value – The research, which has conceptualized the interactions between social relations and individual behaviors to measure the organizational justice level, is rare.

Building loyalty through functional and hedonic quality

2014 ◽  
Vol 114 (3) ◽  
pp. 387-404 ◽  
Author(s):  
Maria Del Mar Alonso-Almeida ◽  
Merce Bernardo ◽  
Josep Llach ◽  
Frederic Marimon
Keyword(s):  
Web Sites ◽  
Structural Equation ◽  
Perceived Value ◽  
Two Dimensions ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Quality Model ◽  
Content Type ◽  
Functional Quality ◽  
Hedonic Quality

Purpose – The purpose of this paper is to propose and test an e-quality model for leisure products purchased online. Two dimensions are considered in order to configure the scale: functional quality and hedonic quality. Design/methodology/approach – Based on a survey conducted on a sample of 1,109 online customers who had bought travel leisure products, the model and hypotheses were validated using structural equation modeling analysis. Findings – The results reveal that both quality dimensions, through an e-quality second order dimension, are critical to obtaining loyalty through perceived value. In terms of functional quality, however, privacy is not significant for consumers because security programs have improved. Moreover, the e-quality – perceived value – loyalty service chain has been confirmed. In addition, a partial mediating effect of perceived value between e-quality and loyalty has been detected. Practical implications – e-Service managers must be aware of the importance of hedonic quality in seeking to attract and retain customers on their web sites. On the other hand, it has to be considered not only direct effects for evaluating customer loyalty, but also the mediator effect of perceived value is needed. Originality/value – From now on, the paper forecasts that “hedonics” will be present in future scales designed to assess e-quality, although what is really valued as important is still functional quality.

How does leader conscientiousness influence frontline staff under conditions of serious anxiety? An empirical study from integrated resorts (IRs)

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jin Xue ◽  
Ziying Mo ◽  
Matthew Tingchi Liu ◽  
Ming Gao
Keyword(s):  
Two Dimensions ◽  
Mediating Effect ◽  
Subjective Happiness ◽  
Team Leaders ◽  
Frontline Staff ◽  
Content Type ◽  
Individual Level ◽  
The Cross ◽  
Service Departments ◽  
Practical Implications

PurposeThe objective of this study was to improve understanding of frontline staff's subjective happiness and anxiety during the COVID-19 pandemic by investigating the roles of employees' busy mindset and leader conscientiousness.Design/methodology/approachThe link between employee anxiety and subjective happiness was also explored, and the cross-level mediating effect of employee anxiety was tested using a multilevel design. A survey of 373 frontline staffers and 74 team leaders in the integrated resorts (IRs) was conducted in three waves: April (Time 1), May (Time 2) and June (Time 3) in 2020. The data were analysed with SPSS and Mplus using a hierarchical linear modelling (HLM) method.FindingsThe results indicated that during the COVID-19 pandemic, a busy mindset increased frontline staff's anxiety and thus decreased their subjective happiness, and leader conscientiousness remedied the effect of anxiety on subjective happiness.Practical implicationsThe findings are relevant to frontline staffers, team leaders in the hospitality industry and corporate service departments. Against the background of COVID-19, conscientious leaders can significantly help employees to overcome their anxiety and insecurity and improve their subjective happiness, answering the urgent call to deal with the challenges of the new work–life environment.Originality/valueThe study differs from previous other studies in two dimensions: First, the authors explored the interactions of the affective events from the cross-level perspectives, i.e. both team level and individual level. Second, the authors conducted this research on the mental issues of the hospitality frontline staffers in the context of the COVID-19 pandemic, which remains a black box to be explored.

The mutual impact of university president’s leadership and organizational justice on knowledge sharing: the mediating effect of communication

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Soo Jung Kim ◽  
Youjin Jang ◽  
Myunghyun Yoo ◽  
Ji Hoon Song
Keyword(s):  
Transformational Leadership ◽  
Knowledge Sharing ◽  
Organizational Justice ◽  
Organizational Communication ◽  
Structural Equation ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Content Type ◽  
Knowledge Sharing Behavior ◽  
Sharing Behavior

Purpose The purpose of this study is to empirically examine the mediating effect of organizational communication in the relationships among transformational leadership, organizational justice and knowledge sharing within the higher education setting in South Korea. Design/methodology/approach A sample of 321 university employees, including 151 faculty members and 170 administrative staff members, from a representative private university, participated in the survey as part of a consulting project for university innovation. Structural equation modeling (SEM) was mainly used for data analysis to identify the structural relationship among the research variables. Findings The results of this study confirmed that transformational leadership positively influences organizational justice and knowledge sharing. However, the influence of organizational justice on knowledge sharing was not statistically significant. The mediating effect of organizational communication among those relationships to increase the members’ knowledge sharing behavior was statistically significant. Originality/value In this study, holistic aspects of the organization, including leadership, organizational culture and organizational strategy, were examined for encouraging employees’ knowledge sharing behavior while an organization undergoes innovational changes. More practically, this study suggested that organizational communication could be used as one of the critical strategies in the process of university innovation.

Customer effort in mandatory and voluntary value cocreation: a study in a health care context

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tram-Anh Ngoc Pham ◽  
Jillian Carol Sweeney ◽  
Geoffrey Norma Soutar
Keyword(s):  
Quality Of Life ◽  
Structural Equation ◽  
Online Survey ◽  
Equation Modeling ◽  
Psychological Resources ◽  
Personal Network ◽  
Content Type ◽  
Value Cocreation ◽  
Activity Types

Purpose This study aims to examine the impacts various types of resources had on customer effort in mandatory and voluntary value cocreation activities and the contribution of efforts in these different activity types to quality of life. Design/methodology/approach Data from customers across five chronic health conditions were collected through an online survey. Rasch analysis helped identify hierarchies of activities representing varying levels of effort across four activity types (mandatory (customer), mandatory (customer or organization), voluntary in-role and voluntary extra-role activities). The conceptual model that was developed to examine the relationships of interest was analyzed using partial least squares structural equation modeling. Findings While clinical resources helped mandatory activities and personal network resources facilitated voluntary activities, psychological resources had greater impacts on customer effort across the whole range of activities. Effort in each activity type contributed to the quality of life differently, with voluntary activities having the greatest impacts on quality of life. Practical implications This study lends support to a holistic approach to health service that requires the mobilization of networks of resources to encourage customers’ engagement in a broad range of activities. Understanding the resources facilitating effort in distinct activity types provides insights to develop strategies to drive value cocreation efforts that subsequently contribute to improvements in quality of life. Originality/value Drawing on an extensive and nuanced categorization of activities, this study broadened the understanding of the networks of resources that are integrated in customer value cocreation processes and the link between value cocreation efforts and quality of life.

Health insurance satisfaction, financial burden, locus of control and quality of life of cancer patients: a moderated mediation model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saeed Pahlevan Sharif ◽  
Navaz Naghavi ◽  
Fon Sim Ong ◽  
Hamid Sharif Nia ◽  
Hassam Waheed
Keyword(s):  
Quality Of Life ◽  
Health Insurance ◽  
Locus Of Control ◽  
Cancer Patients ◽  
Structural Equation ◽  
Financial Burden ◽  
Equation Modeling ◽  
Content Type ◽  
The Relationship

PurposeThe purpose of this paper is to examine the relationship between consumers' satisfaction with their health insurance and quality of life (QoL), the mediating role of perceived financial burden in this relationship, as well as the moderating effect of external locus of control (LoC) on the relationship between perceived financial burden and QoL among cancer patients.Design/methodology/approachA cross-sectional design was employed in order to collect quantitative data by means of a self-administrated questionnaire. Participants consisted of 387 conveniently selected consumers diagnosed with cancer in Iran. Furthermore, the questionnaire was translated into Persian using a forward–backward method. The model was tested using partial least squares structural equation modeling (PLS-SEM).FindingsThe results indicate that the more satisfied patients are with their health insurance, the higher QoL they experience, and this relationship is explained through reducing perceived financial burden in terms of direct and indirect costs of the disease. Although external LoC belief is negatively related to QoL, it buffers the negative association between financial burden and QoL.Practical implicationsReducing the disparity between consumers' expectation and perception of the comprehensiveness of health insurance policies may relieve consumers' anxiety stemming from financial worries.Originality/valueThis paper fills a gap in the literature where consumers' perception about quality of insurance and its relationship with their QoL has received little attention so far.

Sign in / Sign up

Export Citation Format

Share Document