A model to investigate the effect of information technology and information systems on the ease of managers’ decision-making

Kybernetes ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tian Ming ◽  
Wang Teng ◽  
Susan Jodaki
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Information Systems ◽  
Expert Systems ◽  
Equation Modeling ◽  
It Infrastructure ◽  
Statistical Population ◽  
Content Type ◽  
Organizational Variables ◽  
The Impact

Purpose Decision-making and problem-solving are ongoing progressions of evaluating situations or problems, considering substitutes, making choices and following them up with the necessary actions. The relationship between managers’ decision-making and information technology (IT) has long been of interest to researchers. This study aims to examine the changes in novel technologies in facilitating managers’ decisions that influence the quality and timeliness of information and decision-making. Design/methodology/approach The present paper is a descriptive-correlative study in terms of the data collection method and is applicable in terms of purpose. In addition, the library-field method was used to collect information. Because of the target and subject of the research of the statistical population, this research contains all managers of a management organization that are 100 people. The present study is used in the structural equation modeling method to examine causal models and evaluate the reliability and validity of the measurement model. The presented model and the gathered information from the questionnaires were analyzed through SmartPLS software. Findings The results indicate that the IT infrastructure, expert systems, marketing information systems (ISs) and organizational variables significantly influence the ease of managers’ decision-making and considering these dimensions is a step in the success of managers’ decisions. Research limitations/implications This study used a questionnaire to collect information, which may result in some people refusing to provide a real answer and giving an unrealistic answer. This study is also cross-sectional, and therefore, makes it difficult to conclude about causality. In addition, access to statistics and information is one of the significant pillars of research. Practical implications The paper presents useful advice for improving decision-making. In addition, the topic is relevant to the ease of managers’ decisions. A better understanding of the impact of IT infrastructure, expert systems, marketing ISs and organizational variables could significantly enhance managers’ success. Originality/value The ideas and topics discussed are equally applicable to libraries and can provide new insights into the impact of IT infrastructures, expert systems, marketing ISs and organizational variables on the ease of decision makers as a source of competition.

Impact of Information Technology Risks on Information Systems Security: A Field Study of Telecommunication Companies in Yemen

2021 ◽  
Vol 27 (1) ◽  
pp. 125-157
Author(s):  
Mohammed A. Alrubaidi ◽  
Nabil Hassan Abdo Al-Hemyari
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Structural Equation ◽  
Negative Impact ◽  
Equation Modeling ◽  
Systems Security ◽  
Telecommunication Companies ◽  
Information And Communication ◽  
Study Population ◽  
The Impact

This study aimed to assess the impact of information technology risks on security of information systems by following an analytical method based on the structural equation modeling (SEM). The study population was seven telecommunication companies in Yemen. A questionnaire was distributed to 356 participants, but only 218 forms were valid for analysis. The data was analyzed by the partial least squares (PLS). The study findings revealed that information technology risks had a negative impact on the security of information systems. The study recommended that the security of information systems should be strengthened so as to maintain the confidentiality of information, its availability and safety from risks, and to cope with speedy developments in information and communication technology.

scholarly journals Revisiting the relationship between formal planning process and planning effectiveness

2018 ◽  
Vol 30 (2) ◽  
pp. 1016-1034 ◽  
Author(s):  
Said Elbanna ◽  
Tamer H. Elsharnouby
Keyword(s):  
Decision Making ◽  
United Arab Emirates ◽  
Structural Equation ◽  
Planning Process ◽  
Price Volatility ◽  
Organizational Capabilities ◽  
Equation Modeling ◽  
Content Type ◽  
Tourism Sector ◽  
The Impact

Purpose The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences organizational capabilities and decision-making style. The model also examines the impact of the three identified factors on planning effectiveness. Design/methodology/approach Data were collected from 175 hotels located in United Arab Emirates (UAE) and Qatar and hypotheses were tested using structural equation modeling (SEM). Findings The study concludes that the practice of formal planning in the tourism sector does matter and both organizational capabilities and decision-making style are important factors in predicting planning effectiveness. Research limitations/implications Generalizations to organizations operating in other sectors, such as manufacturing or government sectors, should be drawn cautiously. Practical implications Taking into account oil price volatility and serious political crises in the region, this study provides several insights to hotel managers into how the formal planning process can influence planning effectiveness. Originality/value The findings enrich the debate on the role of formal planning in the tourism sector, which has been relatively devoid of similar studies.

Promoting knowledge sharing performance in a knowledge management system: do knowledge workers’ behavior patterns matter?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Navid Nezafati ◽  
Shokouh Razaghi ◽  
Hossein Moradi ◽  
Sajjad Shokouhyar ◽  
Sepideh Jafari
Keyword(s):  
Data Mining ◽  
Information Technology ◽  
Knowledge Workers ◽  
Reward System ◽  
Knowledge Management System ◽  
Behavior Patterns ◽  
Content Type ◽  
Organizational Variables ◽  
Top Managers ◽  
The Impact

Purpose This paper aims to identify the impact of demographical and organizational variables such as age, gender, experiences use of knowledge management system (KMS), education and job level on knowledge sharing (KS) performance of knowledge workers in knowledge activities of a KMS. Specifically, it seeks to explore that is there any relationship between the KS behavior patterns of high KS performance knowledge workers with their performance. Furthermore, this study using its conceptual attitude model aims to show that whether knowledge workers’ behavior patterns in sharing information and knowledge throughout a KMS have any specific effect or not. Design/methodology/approach This paper proposed a framework to mine knowledge workers’ raw data using data mining techniques such as clustering and association rules mining. Also, this research uses a case-based approach to a knowledge-intensive company in Iran that works in the field of information technology with 730 numbers of workers. Findings Findings suggest that demographical and organizational variables such as age, education and experience use of KMS have positive effects on knowledge worker’s KS behavior in KMSs. In fact, people who have lower age, higher education degrees and more experience use of KMS, have more participation in KS in KMS. Also, results depict that the experienced use of KMS has the most impact on the intention of KS in this KMS. Findings emphasize on the importance of the influence of the behavioral, organizational environments and psychological factors such as reward system, top management support, openness and trust, on KS performance of knowledge workers in the KMS. In fact, according to data, the KMS reward system caused to increasing participation of the users in KS, also in each knowledge activity that top managers participate in, the scores were higher. Practical implications This research helps top managers in designing policies and strategies to improve the participation of knowledge workers in KS and helps human resource managers to improve their membership policies. Also, assist Information Technology (IT) managers to enhance KMSs’ design to leverage with organization strategies in the field of improving KS and encourage people to participate in KMS. Originality/value This research has two key values. First, this paper applies a data mining framework to mining and analyzing data and this paper uses actual data of a KMS in a specialist company in Iran, with about 27,740 real data points. Second, this paper investigates the impact of demographical and organizational attributes on KS behavior, which little is empirically known about the impact of demographical variables on KS intention.

The role of elaboration likelihood routes in relationships between user-generated content and willingness to pay more

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bekir Bora Dedeoğlu ◽  
Anil Bilgihan ◽  
Ben Haobin Ye ◽  
Yajun Wang ◽  
Fevzi Okumus
Keyword(s):  
Decision Making ◽  
Social Media ◽  
Willingness To Pay ◽  
Structural Equation ◽  
Group Analysis ◽  
Equation Modeling ◽  
Moderating Effects ◽  
Content Type ◽  
Central Route ◽  
The Impact

Purpose The purpose of this paper is to examine the impact of social media sharing on tourists’ willingness to pay more (WPM) at destinations. The moderating effects of tourists’ preferred route in decision-making or obtaining information (i.e. central or peripheral routes) were also examined. Design/methodology/approach A theoretical model was developed and tested using partial least squares structural equation modeling (PLS-SEM). Moderating effects of central and peripheral routes were tested using PLS multi-group analysis. Data were collected from 478 tourists in Antalya, Turkey, a sea, sun and sand tourist destination. Findings Findings indicate that importance attached to participant sharing (IPS) and importance attached to non-participant sharing (INPS) are significant antecedents of tourists’ WPM intentions. Moderating effects of tourists’ preferred route in decision-making reveal that the effect of IPS on WPM intention is more influential for those with high central route preferences than those with low central route preferences. While the effects of INPS and IPS on WPM intention is more determinative for those with higher peripheral route preferences. Practical implications Although it is known by the practitioners that consumer-generated contents are important, this research suggests and supports that these contents trigger tourists to pay higher prices. Originality/value How WPM is motivated by others’ social media sharing was not very clear in the literature. Therefore, this research gap was addressed in part by examining the social media sharing structure in terms of whether others posted on organization-related sites or on personal sites.

Brand-specific transactional leadership: the effects of brand-building behaviors on employee-based brand equity in the insurance industry

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Morteza Maleki Minbashrazgah ◽  
Hooshmand Bagheri Garbollagh ◽  
Maryam Varmaghani
Keyword(s):  
Transactional Leadership ◽  
Brand Equity ◽  
Brand Management ◽  
Leadership Role ◽  
Equation Modeling ◽  
Statistical Population ◽  
New Approach ◽  
Content Type ◽  
Brand Building ◽  
The Impact

PurposeThe concept of employee-based brand equity (EBBE) has been the center of scholars' attention in the field of marketing and brand management. The brand is one of the most valuable intangible assets of any organization. This research is a novel step in examining the brand-specific transactional leadership role in implementing the new approach of brand-building behaviors (BBBs) and EBBE.Design/methodology/approachThe statistical population of the current study is employees of five major insurance companies in Semnan city of Iran. Using the classified random sampling method, 136 employees of these insurance firms were chosen. Likert-based questionnaires were used to collect data. Structural equation modeling (SEM) was used to analyze research data.FindingsFindings show that brand-specific transactional leadership affects participation and retention positively and significantly. Also, the variables of participation, in-role brand-building behavior (IRBBB) and retention, have a positive and significant effect on the EBBE. However, no significant relationship has been found between brand-specific transactional leadership and the IRBBB.Research limitations/implicationsThe study was bound by access to firms and managers' availability. On the other hand, this research is a cross-sectional study, and its data have been collected in a certain period of time, while longitudinal research can provide a richer result. Future research can benefit from the impact of brand-specific transactional leadership and brand evangelism.Practical implicationsWhen selecting brand leaders, manager training programs need to evaluate whether a candidate has brand-specific transactional leadership traits that will enhance the successful internalization of brand values and improve EBBE.Originality/valueBrand-specific transactional leadership increases employee responsibility and a greater desire to engage in citizenship behaviors. In addition, using partnerships to influence customer supportive behaviors creates a good image of the company and its services in the minds of customers. Also, this research is a novel step in examining the brand-specific transactional leadership role in implementing the new approach of BBBs and EBBE.

scholarly journals Appropriate Information Technology In Emerging Economies: An Application For Strategic Decision-Making In Manufacturing Industries

2011 ◽  
Vol 3 (4) ◽  
Author(s):  
Mehdi Beheshtian Ardakani ◽  
Mohsen Modarres ◽  
Ahmad Ispahani
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Decision Support ◽  
Information Systems ◽  
Decision Support Systems ◽  
Emerging Economies ◽  
Support Systems ◽  
Strategic Decision ◽  
Top Executives ◽  
The Impact

Competing in global marketplace has pressured managers respond to shifting market trends by increasing product quality, business process reengineering, and decreasing time to market for new products. Within emerging economies top executives have realized that adoption of appropriate information technologies such a decision support systems (DSS) and group decision support systems (GDSS) have led to changes in the existing organizational structure and communication mechanisms. This paper explores the advantages and constraints of DSS and GDSS in formulating manufacturing strategies in emergent economies. We argued that to fit appropriate information technology to organizational design top executive would benefit from strategic information systems planning process. This process enables top executives to invest in appropriate information system that fits their structural arrangements and organizational culture. Moreover, we explored the impact of DSS and GDSS on executive decision-making capabilities. We also explored the methodology for implementation of appropriate information systems in manufacturing firms in emergent economies.

Multiple pathways linking environmental knowledge and awareness to employees’ green behavior

2018 ◽  
Vol 18 (1) ◽  
pp. 81-103 ◽  
Author(s):  
Ali Safari ◽  
Reza Salehzadeh ◽  
Razieh Panahi ◽  
Samaneh Abolghasemian
Keyword(s):  
Behavioral Intentions ◽  
Structural Equation ◽  
Environmental Knowledge ◽  
Equation Modeling ◽  
Environmental Attitude ◽  
Statistical Population ◽  
Content Type ◽  
Iron And Steel ◽  
Green Behavior ◽  
The Impact

Purpose The purpose of the present research is to investigate the impact of environmental knowledge and awareness on green behavior with respect to behavioral intentions, environmental attitude and green commitment as mediator variables. Design/methodology/approach The statistical population included the managers of Esfahan Mobarakeh Steel Company in Iran. In total, 135 questionnaires were distributed among relevant managers, out of which 120 questionnaires were returned and analyzed using structural equation modeling method. Findings The findings of the study showed that environmental knowledge and awareness has a significant direct effect on managers’ green behavior (β = 0.42). Also, environmental knowledge and awareness has a significant indirect effect on managers’ green behavior through behavioral intentions (β = 0.34), environmental attitude (β = 0.19) and green commitment (β = 0.33). Originality value This study is among the first to simultaneously investigate the multiple pathways from environmental knowledge and awareness to green behavior. The second contribution of the present study is considering green behavior of personnel in the iron and steel industry in a developing country.

Building supply chain risk resilience

2019 ◽  
Vol 26 (7) ◽  
pp. 2318-2342 ◽  
Author(s):  
Nitya Prasad Singh ◽  
Shubham Singh
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Negative Impact ◽  
Equation Modeling ◽  
Business Risk ◽  
Supply Chain Risk ◽  
Supply Chain Disruption ◽  
Content Type ◽  
Institutional Experience ◽  
The Impact

Purpose The purpose of this paper is to examine how firms can develop business risk resilience from supply chain disruption events, by developing big data analytics (BDA) capabilities within their organization. The authors test whether BDA mediates the impact of institutional response to supply chain disruption events, and information technology infrastructure capabilities (ITICs), on firm’s ability to develop risk resilience from supply chain disruption events. Design/methodology/approach The study is based on survey data collected from 225 firms, spread across several sectors in the USA and Europe. The respondents are primarily senior and middle management professionals who have experience within the information technology (IT) and supply chain domain. Validity and reliability analyses were performed using SPSS and AMOS; and covariance-based structural equation modeling was used to test the hypothesis. Findings The analysis reveals two significant findings. First, the authors observe that institutional experience with managing supply chain disruption events has a negative impact on firm’s ability to develop business risk resilience. However, if the organizations adopt BDA capabilities, it enables them to effectively utilize resident firm knowledge and develop supply chain risk resilience capacity. The results further suggest that BDA positively adds to an organization’s existing IT capabilities. The analysis shows that BDA mediates the impact of ITIC on the organization’s ability to develop risk resilience to supply chain disruption events. Originality/value This study is one of the few works that empirically validate the important role that BDA capabilities play in enabling firms develop business risk resilience from supply chain disruption events. The study further provides a counterpoint to the existing perspective within the supply chain risk management literature that institutional experience of managing past supply chain disruption events prepares the organization to deal with future disruption events. This paper adds to our understanding of how, by adopting BDA capabilities, firms can develop supply chain risk resilience from disruption events.

Judgments of acquisition value and transaction value

2019 ◽  
Vol 12 (3) ◽  
pp. 389-410
Author(s):  
Nitin Soni ◽  
Jagrook Dawra
Keyword(s):  
Decision Making ◽  
Factor Analysis ◽  
Structural Equation ◽  
Structural Model ◽  
Equation Modeling ◽  
Behavioral Pricing ◽  
Content Type ◽  
Decision Making Styles ◽  
Transaction Value ◽  
The Impact

Purpose An open question of behavioral pricing literature is: What are the factors which influence consumers’ judgments of acquisition value and transaction value? An important framework to explain consumers’ shopping and purchase decisions is their decision-making styles. This paper aims to examine the influence of consumers’ decision-making styles, that is, perfectionistic high-quality conscious, brand conscious-price equals quality, novelty-fashion conscious, recreational-hedonistic, price conscious-value for money, impulsive-careless, habitual-brand loyal and confused by overchoice on their judgments of acquisition value and transaction value. Design/methodology/approach From the literature, a conceptual framework was formulated. Data was collected from a survey of 304 respondents. The measurement model was tested using exploratory factor analysis and confirmatory factor analysis. The structural model was tested using structural equation modeling. Findings The consumers’ judgments of acquisition value and transaction value vary with their decision-making styles. The measurement and structural models exhibited good fit, and 12 of the 16 proposed hypotheses were found to be significant. Research limitations/implications The respondents for this research study were urban and postgraduate students. Practical implications The results of this study can help managers personalize their promotional offers and market offerings targeted at consumers with different decision-making styles. Originality/value Behavioral pricing literature has not convincingly shown that consumers make the judgments of the two values, acquisition value and transaction value, in a purchase scenario. There is limited literature on the impact of decision-making styles on the marketing variables. The results of this study contribute to the literature by showing that consumers make the judgments of these two values, and these judgments vary with their decision-making styles. Also, this is one of only a few studies to examine the two components of the purchase value in an Indian context.

Janalakshmi Financial Services Private Limited: strategic innovation to achieve financial inclusion

2012 ◽  
Vol 2 (8) ◽  
pp. 1-18
Author(s):  
M. Abraham Dolphy ◽  
Mohan Gopinath ◽  
Edwin Castelino
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Financial Services ◽  
Urban Poor ◽  
Financial Inclusion ◽  
Effective Control ◽  
Target Market ◽  
Content Type ◽  
Strategic Innovation ◽  
The Impact

Subject area Strategic innovation through the deployment of a sophisticated collection of information systems and technologies to help accomplish financial inclusion for the urban poor. Study level/applicability This case is suitable for graduate courses on strategic planning and innovation. Case overview Janalakshmi Financial Services (JFS) is a microfinance company that seeks to serve the financial service needs of the urban poor, a market segment with huge growthpotential. This operation involves large numbers of cash transactions making effective control mechanisms necessary. However, small margins make an innovative strategy necessary. JFS states that information technology (IT) is its DNA. The way in which the leadership team used a variety of ITsolutions to create an integrated set of well managed operations provides a very useful lesson in managing the process of strategic innovation. Expected learning outcomes The primary learning objective is to help the student understand the impact of strategic innovation through the use of information systems and technologies. This is achieved by helping the student to: connect the abilities provided by information technology to the social objective of financial inclusion; understand what financial inclusion means to the urban poor and how this segment differs from other microfinance and banking segments; assess the approach (related to organizational design as well as systems) JFS has employed to accomplish the objective of financial inclusion among the urban poor in India; analyse the systems and processes JFS has used to deliver services to its target market while making processes more transparent and efficient at JFS; and assess the risks to which JFS is exposed throughits business activity as well as the use of information technology. Supplementary materials Teaching notes are available; please consult your librarian for access.

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