Development of a framework for lean enterprise

2020 ◽  
Vol 24 (4) ◽  
pp. 431-459 ◽  
Author(s):  
Naga Vamsi Krishna Jasti ◽  
Srinivas Kota ◽  
Samir Ramdas Kale

Purpose Lean enterprise (LE) is one of the emerging fields because of its impact across industry sectors. There were many LE framework articles published in the past without reviewing or considering the already published literature which lead to lots of inconsistencies in the existing frameworks of LE. This study aims to critically review the existing frameworks to identify inconsistencies and propose a new LE framework to overcome limitations of the existing LE frameworks. Design/methodology/approach A systematic literature review was conducted to identify the existing LE frameworks. All these identified frameworks were classified based on the following criteria: novelty of the framework; based on participation of academicians/practitioners/consultants; whether the proposed frameworks were verified; type of verification methodology used; and the degree of standardization of LE elements. A comprehensive LE framework was proposed after a thorough review of the existing LE frameworks which has been validated through reliability analysis and validity analysis. Findings The analysis revealed major inconsistencies such as lack of adaptation of existing frameworks in literature which lead to incoherent elements in LE frameworks. The study also found shortage of significant participation of academicians and practitioners in LE frameworks development compared to consultants. The present work established a road map to find a “cohesive theory of LE”, which resulted in the development of a set of coherent elements. Finally, a comprehensive LE framework was proposed with the help of extensive literature review. The initially proposed 106 elements were condensed to 50 after the validation to increase the focus and relevance. Research limitations/implications The proposed LE framework needs to be validated via an empirical approach or clinical approach such as a case study which will be the future work. Originality/value The present study performed extensive literature review to identify LE-related articles, corresponding elements and established coherency among them. A new comprehensive framework was proposed.

2016 ◽  
Vol 20 (4) ◽  
pp. 653-670 ◽  
Author(s):  
Gangeswari Tangaraja ◽  
Roziah Mohd Rasdi ◽  
Bahaman Abu Samah ◽  
Maimunah Ismail

Purpose The paper aims to clearly differentiate knowledge sharing (KS) and knowledge transfer (KT) besides exemplifying their interconnections to minimize the current confusions in the knowledge management (KM) literature. Design/methodology/approach An extensive literature review method was used to analyse relevant literature on both KS and KT to clearly delineate their differences and their interconnections. Findings The paper found that KS is a subset of KT (using personalization strategy), whereas KT as a whole is a broader concept, if compared with KS. However, KS is not one of the immediate processes involved in KT (using codification strategy). The processes involved in KS and KT differ according to the strategy used (in KT) and perspective chosen (in KS). Other findings include KS (unidirectional) as reflective concept (viewed so far), whereas KS (bidirectional), KT (personalization) and KT (codification) as formative concepts. Research limitations/implications The findings of this paper were based on the review of selected relevant articles only. Practical Implications The paper will minimize the current confusions in the KM literature and will assist future researches on both KS and KT to ensure what these concepts entail to avoid construct underrepresentation. Originality/value As compared to previous attempts, the present paper has shown the interconnections between KS and KT, as well as the differences based on the two perspectives of KS (unidirectional/bidirectional) and the two strategies of KT (personalization/codification), and such effort is new in the literature.


2015 ◽  
Vol 115 (7) ◽  
pp. 1225-1250 ◽  
Author(s):  
Alexandros Bousdekis ◽  
Babis Magoutas ◽  
Dimitris Apostolou ◽  
Gregoris Mentzas

Purpose – The purpose of this paper is to perform an extensive literature review in the area of decision making for condition-based maintenance (CBM) and identify possibilities for proactive online recommendations by considering real-time sensor data. Based on these, the paper aims at proposing a framework for proactive decision making in the context of CBM. Design/methodology/approach – Starting with the manufacturing challenges and the main principles of maintenance, the paper reviews the main frameworks and concepts regarding CBM that have been proposed in the literature. Moreover, the terms of e-maintenance, proactivity and decision making are analysed and their potential relevance to CBM is identified. Then, an extensive literature review of methods and techniques for the various steps of CBM is provided, especially for prognosis and decision support. Based on these, limitations and gaps are identified and a framework for proactive decision making in the context of CBM is proposed. Findings – In the proposed framework for proactive decision making, the CBM concept is enriched in the sense that it is structured into two components: the information space and the decision space. Moreover, it is extended in a way that decision space is further analyzed according to the types of recommendations that can be provided. Moreover, possible inputs and outputs of each step are identified. Practical implications – The paper provides a framework for CBM representing the steps that need to be followed for proactive recommendations as well as the types of recommendations that can be given. The framework can be used by maintenance management of a company in order to conduct CBM by utilizing real-time sensor data depending on the type of decision required. Originality/value – The results of the work presented in this paper form the basis for the development and implementation of proactive Decision Support System (DSS) in the context of maintenance.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tarwaji Warsokusumo ◽  
Toni Prahasto ◽  
Achmad Widodo

PurposeThe study aims to perform an extensive literature review in the area of the maintenance decision analysis (MDA), especially in power generation systems. In the basis of this review, the paper proposes a new model for the MDA which involves a combination of reliability, availability, maintainability and safety (RAMS) performance with energy efficiency performance (EEP).Design/methodology/approachStarting from the opportunity in Sustainable Development Scenario (SDS) by improving the energy efficiency (EE) and using renewable energy for the power generation system, also concerning to the major challenge of maintenance optimization in order to implement maintenance strategy, the maintenance decision-making and energetic efficiency management system (EEMS) have been reviewed. In the context of power generation system's performance, the measurement is also analyzed and identified. Then, the extensive literature review has been performed to compare between RAMS and EEP. And finally, the limitation and gap, where EEP is not yet a complementary consideration during MDA being identified and a new model for the performance-based MDA is proposed.FindingsThe new model proposed for the performance-based MDA is able to be used to conduct maintenance decision by utilizing the combination of RAMS and EEP depending on the type of decision required.Practical implicationsThere is an opportunity for a maintenance organization of power generation plant to apply this new model proposed for the MDA in order to optimize the maintenance scope and schedule.Originality/valueThe result of work in this paper forms the basis for combining RAMS with EEP as performance-based MDA tools in the context of maintenance of the power generation system.


2018 ◽  
Vol 33 (8) ◽  
pp. 1114-1124 ◽  
Author(s):  
Johanna Still ◽  
Hanna Komulainen ◽  
Satu Nätti

Purpose This study provides us with new knowledge in the form of conceptual framework of the contextual layers of service experience within professional business services. This study aims to answer the following questions: What kinds of contextual layers can be identified influencing service experience? How specific characteristics of professional service context may influence customer experience at these different layers? Design/methodology/approach The framework is based on extensive literature review considering research in the fields of service and relationship perspectives, likewise professional services. Findings The framework is based on extensive literature review in the fields of service and relationship perspectives, likewise professional services. Originality/value Only a limited number of studies seem to address the highly topical context of professional/knowledge-intensive business services and relationships. The authors tie the discussion concerning different contextual layers of service experience to this specific operating context with the aim of identifying their importance and influence in service experience. Related to this context, this study highlights the importance of understanding role of individuals in service experience, rarely emphasized in B2B dyadic setting. The framework also contributes to current discussion regarding service experience and “zooms in” to the context and its detailed levels.


2017 ◽  
Vol 25 (4) ◽  
pp. 3-6 ◽  
Author(s):  
Randall Paul Bandura ◽  
Paul Lyons

Purpose This paper aims to express the value of manager/supervisor coaching with the intent of improving employee self-regulated learning (SRL). It examines the concept of SRL and its components; how SRL can assist employee performance and contribute to organizational success; and ways in which managers may intervene with employees via coaching to assist employees’ learning. Design/methodology/approach This discussion of SRL and coaching is based on an extensive literature review of recent research regarding SRL. Findings There are many practical opportunities for managers to enhance SRL of employees through coaching in the workplace. Originality/value There are many practical opportunities for managers to enhance SRL of employees through coaching in the workplace.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dejan Kosutic ◽  
Federico Pigni

Purpose The purpose of this paper is to help companies address the problem of ever-increasing cybersecurity investment that does not produce tangible business value – this is achieved by explaining the relationship between cybersecurity and competitive advantage. Design/methodology/approach The impact of cybersecurity on competitive advantage was explored through a qualitative research study – the authors conducted an extensive literature review and conducted two rounds of semi-structured interviews with executives and security professionals from companies in four countries, from the financial, IT and security industries. Findings The analysis of the findings enabled the conceptualization of the Cybersecurity Competitive Advantage Model that explains how to build up cybersecurity dynamic capabilities to achieve long-term competitive advantage. Research limitations/implications The research presents the theorization of the model based on an extensive literature review, gathered information, insight from qualified respondents and the authors’ experience in the field. While we controlled for saturation and rigorously collected and analyzed the data, the inductive approach followed may limit the generalizability of the findings. Practical implications The proposed model helps explain to executives how to differentiate their company in a novel way and how to retain that competitive advantage; security professionals can use the model to organize cybersecurity and communicate to their superiors more effectively. Originality/value The presented model differs from existing literature, cybersecurity frameworks and industry standards by presenting a method of avoiding technological bias and for achieving competitive advantage.


2021 ◽  
Author(s):  
Miriam Lohrmann

Customer cognitive legitimacy is an important factor in a new business venture’s survival. Based on an extensive literature review of customer cognitive legitimacy, this book examines the consistent conceptualisation of the concept and its dimensional structure. This consistent conceptualisation facilitates the development of the reliable and valid three-dimensional customer cognitive legitimacy scale in 10 studies. The scale is based on potential customers’ interest in acquiring knowledge about a product and the company responsible for it, their perception of the company’s and the product’s future, and their perception of how competent the company’s managers are.


2014 ◽  
Vol 25 (8) ◽  
pp. 1135-1147 ◽  
Author(s):  
Joao Quariguasi-Frota-Neto ◽  
Andrew Reade ◽  
Azadeh Dindarian ◽  
Andrew Gibson

Purpose – In 2011, a governmental initiative driven by the Department for Business Innovation and Skills invited the British Standards Institute (BSI) to write and publish a publicly available specification (PAS) for the reuse of waste electrical and electronic equipment entitled PAS 141. The specification's ambitious goals, chief among them to reduce the amount of e-waste generated in the UK, has prompted debate as to whether they are realistic and the extent to which they can be influenced by the certification. The purpose of this paper is to propose a comprehensive framework that can be used in future research to enhance understanding of the mechanisms by which the introduction of PAS 141 certification could lead to the fulfillment of its goals, that is, successful uptake. The authors believe this framework can serve as a roadmap for those interested in the investigation of this novel certification and its effect on the market for reusable electrical and electronic products. Design/methodology/approach – This paper is based on interviews with reuse organizations and first hand experience as a participant in the steering group that elaborated the certification being investigated, i.e. PAS 141. Findings – It is uncertain whether PAS 141 will fulfill its promises, which are, in the view of the authors, rather ambitious, e.g. reduce e-waste. Furthermore, more research is needed to examine the effect that the introduction of the certification has on the materialization of its goals, and on the complex inter-relationship that exist between the goals and what the authors define as intermediary necessary conditions. Research limitations/implications – This is the first attempt the outline the research needs that arise from the introduction of PAS-141, and the authors believe that there are other equally important questions that are yet to be presented and examined. Practical implications – This paper proposes 28 hypotheses which will help future work to empirically establish: the possibility of PAS-141 attaining its goals and the main necessary conditions for that to happen. This information is pivotal to determine whether the certification is working and to pinpoint opportunities for improvement. Social implications – This works contributes to the understanding of the role of certification on the market of reused products, which employs a large number of people, and in particular, whose coming from disadvantaged backgrounds. Originality/value – Although certification in general has been widely investigated in prior research, scant attention has been paid to certification in the context of electronic products. To the best of the knowledge, this is the first paper of its kind, as it is the first to examine certification in that context.


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