scholarly journals Strategic complexities and opportunities in Welsh youth justice: exploring YJB Cymru

2014 ◽  
Vol 13 (3) ◽  
pp. 109-119 ◽  
Author(s):  
Stephen Case
Keyword(s):  
Structured Interviews ◽  
Youth Justice ◽  
Policy And Practice ◽  
England And Wales ◽  
Content Type ◽  
Documentary Analysis ◽  
Key Stakeholders ◽  
Practice Development ◽  
Insight Into

Purpose – The paper presents and discusses the findings of a Strategic Insight Programme placement that explored the Youth Justice Board for Wales (YJB Cymru), a division of the YJB for England and Wales since the abolition of the regional structure in April 2012. The focus of the placement was on exploring the role of YJB Cymru in the development of youth justice policy and practice in the unique, partially devolved context of Wales. The paper aims to discuss these issues. Design/methodology/approach – The research was conducted over a six-month period from February to July 2013. A multiple methods design was adopted, consisting of semi-structured interviews with key stakeholders (YJB Cymru staff, Welsh Government staff and Youth Offending Team staff), observations of policy and practice mechanisms (YJB Cymru meetings, YOT projects) and documentary analysis of YJB Cymru publications. Findings – Thematic analyses demonstrated that YJB Cymru has an increasingly important role in policy and practice development structures and processes in England and Wales more broadly (e.g. within the YJB for England and Wales) and in the Welsh national context specifically. YJB Cymru fulfills a role of dual influence – working both with government (UK and Welsh) and youth justice practitioners (mainly YOT managers and staff) to mediate and manage youth justice tensions in the partially devolved Welsh policy context through relationships of reflective and critical engagement. Originality/value – This study draws inspiration from the groundbreaking research of Souhami (2011) and builds on those findings to provide a unique insight into the organisation and role YJB Cymru in the complex and dynamic context of youth justice in Wales.

The utility of relationships in the creation and maintenance of an event portfolio

2018 ◽  
Vol 36 (2) ◽  
pp. 260-275 ◽  
Author(s):  
Donna M. Kelly ◽  
Sheranne Fairley
Keyword(s):  
Process Model ◽  
Structured Interviews ◽  
Content Type ◽  
Key Stakeholders ◽  
Strategic Goals ◽  
The Creation ◽  
Practical Implications ◽  
Insight Into

Purpose Event portfolios promote synergies among events and stakeholders within a destination in order to maximise resources. The purpose of this paper is to examine the role of relationships in the creation and maintenance of an event portfolio using the four stages of Parvatiyar and Sheth’s (2000) process model of relationship marketing: formation, management and governance, performance evaluation, and evolution. Design/methodology/approach Nine semi-structured interviews were conducted with tourism and government stakeholders involved in the creation and maintenance of an event portfolio within a single destination. Findings The destination outlined clear strategic goals through an event strategy. An Events Board was established to bring together key stakeholders from tourism, events, and government to oversee the development of an event portfolio. The Events Board gave advice to relevant tourism and government stakeholders on which events they should provide funding. Developing relationships was not a stated objective, but the Events Board realised the importance of relationships to create and maintain the destination’s event portfolio. Long-term funding contracts were used as a mechanism to establish relationships and were an impetus for interaction. Relationships were also maintained through dedicated staff who managed the relationships between the destination stakeholders and the events. Practical implications Understanding factors that contribute to the successful creation and maintenance of event portfolios can inform destination stakeholders who are responsible for generating tourism through events. Originality/value Limited research has examined the creation and maintenance of event portfolios. This study provides insight into the central importance of relationships in creating and maintaining an event portfolio.

Peruvian small and medium-sized enterprises and COVID-19: Time for a new start!

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Susanne Durst ◽  
Mariano Martin Genaro Palacios Acuache ◽  
Guido Bruns
Keyword(s):  
Latin America ◽  
Crisis Management ◽  
Structured Interviews ◽  
Content Type ◽  
Qualitative Research Design ◽  
The People ◽  
Starting Point ◽  
The Difference ◽  
Insight Into

Purpose Crises of any type have become an integral part of business activity and responses to them could make the difference between survival and failure. This applies in particular to small and medium-sized enterprises (SMEs). Taking the coronavirus (COVID-19) pandemic as a starting point, this study aims to investigate how Peruvian SMEs have been coping with COVID-19 so far. Based on that a conceptual framework is proposed which highlights the practice of SMEs trying to deal with a new type of crisis. Design/methodology/approach The study is based on an exploratory qualitative research design involving 25 semi-structured interviews conducted in Peruvian SMEs. Findings The findings demonstrate how the Peruvian firms studied to adapt to the new situation and initiate responses to increasing the chance of survival. Furthermore, the role of the companies’ decision-makers, as well as the role of crisis management and other related approaches in the companies are shown. Research limitations/implications The paper expands the underdeveloped body of knowledge regarding crisis management in Latin America in general and crisis management in SMEs by providing insight into how Peruvian SMEs perceive and adapt to the COVID-19 pandemic. Practical implications The findings presented in this paper have implications for both managers and managerial staff of SMEs but also for the people in charge of the curricula at universities and other teaching-focused institutes. Originality/value To the authors’ knowledge, this is the first empirical study of crisis management on the impacts of COVID-19 with a dedicated focus on SMEs from Latin America. It provides fresh insight into current reactions to the Pandemic.

Scrutinising the role of the Police and Crime Panel in the new era of police governance in England and Wales

2014 ◽  
Vol 13 (1) ◽  
pp. 22-31 ◽  
Author(s):  
Stuart Lister
Keyword(s):  
Research Evidence ◽  
First Year ◽  
Web Pages ◽  
England And Wales ◽  
Content Type ◽  
New Era ◽  
Documentary Analysis ◽  
Political Alignment ◽  
Police Forces

Purpose – The purpose of this paper is to explore the role of Police and Crime Panels (PCPs) within the new constitutional arrangements for governing police forces in England and Wales. Design/methodology/approach – Desktop research of the web pages of PCPs, combined with documentary analysis of reports of panel meetings and a literature review of relevant academic materials. Findings – During the first year of their operation the role of the PCP in the new constitutional arrangements for governing police forces in England and Wales has been widely criticised. This paper explores reasons that may impinge on the effectiveness of these local bodies to scrutinise how Police and Crime Commissioners discharge their statutory functions. In particular, it draws attention to the limited powers of the panel, the contradictions of the “critical/friend” model of scrutiny, the extent of political alignment between “the scrutinisers” and “the scrutinee”, and the ability of the latter to constrain the scrutiny function of the former. Originality/value – This paper is the first to explore the scrutiny role of PCPs in the context of the research evidence regarding the development and use of scrutiny within the local government context.

What can a municipality offer to its residents? Value propositions and interactions in a place context

2016 ◽  
Vol 10 (1) ◽  
pp. 24-37 ◽  
Author(s):  
Lisa Källström ◽  
Christer Ekelund
Keyword(s):  
Design Methodology ◽  
Geographical Location ◽  
Abductive Reasoning ◽  
Place Marketing ◽  
Structured Interviews ◽  
Content Type ◽  
Essential Services ◽  
Value Propositions ◽  
Insight Into

Purpose – The purpose of this paper is to explore the role of the municipality in the place marketing context and to describe how municipalities work on making their place good to live in. The study rests on abductive reasoning whereby service-based logic forms the study and offers a theoretical framework for how to approach the phenomena. Design/methodology/approach – A qualitative study in the form of 20 semi-structured interviews with leading elected officials and civil servants is used to let us understand how two typical municipalities in southern Sweden work on making their municipality a good place for their residents to live in. Content analysis is used to analyze the data. Findings – The study reveals how municipalities work on creating opportunities for interactions between themselves and their residents, as well as offers insight into what value propositions the municipalities believe they offer their residents. The current study shows that the geographical location and the natural environment, basic and essential services, accommodations, urban quality, recreation and leisure and ambience constitute important dimensions in the place offering. Originality/value – Service-based logic is used as a backdrop to facilitate the analysis in this study, which emphasizes value propositions offered by the municipality and interactions between the municipality and its residents, which increase our understanding of how municipalities work on making their place good to live in. The service-based logic help shed new light on the place marketing context and allows us to understand the context in a new way.

scholarly journals An investigation into the different styles of the lawyer and construction specialist when mediating construction disputes

2016 ◽  
Vol 8 (2) ◽  
pp. 137-160 ◽  
Author(s):  
Ray Wall ◽  
Nii Ankrah ◽  
Jennifer Charlson
Keyword(s):  
Construction Industry ◽  
Design Methodology ◽  
Phenomenological Approach ◽  
Structured Interviews ◽  
Content Type ◽  
Construction Disputes ◽  
Level Of Satisfaction ◽  
Insight Into ◽  
Better Than

Purpose The purpose of this paper is to assess the views and experiences of mediators from different professional backgrounds practising in the construction industry. Previous research shows that the legal profession dominates construction mediation in both England and Wales. Design/methodology/approach The phenomenological approach was used to capture the lived experiences of the interviewees and gain insight into their views and practices. The data collection was by semi-structured interviews. The data was then analysed using software to establish themes. Findings The major difference in mediator practice discovered between the two groups is the use of the evaluative style by lawyer and facilitative style by non-lawyer mediators. Non-lawyer mediators strongly reported their criticisms of the evaluative style in mediation suggesting that it undermines the parties’ ability to self-determine their own dispute and reduces the level of satisfaction experienced by the parties in the process of mediation. Lawyer mediators supported the use of the evaluative style as an acceptable compromise on the parties’ self-determination and feelings of satisfaction in pursuit of achieving the goal of a settlement in mediation, which was significantly better than the escalation of stress and costs to the parties in the event that the dispute escalates to litigation. In addition, mandatory mediation, the role of advisors/advocates, governance and the future of mediation were explored. Originality/value The research is anticipated to be of particular benefit to parties considering referring a construction dispute to mediation.

scholarly journals Sounding out d/Deafness: the experiences of d/Deaf prisoners

2018 ◽  
Vol 8 (1) ◽  
pp. 20-32 ◽  
Author(s):  
Laura Margaret Kelly
Keyword(s):  
Small Scale ◽  
Structured Interviews ◽  
England And Wales ◽  
Content Type ◽  
Face To Face ◽  
Staff Members ◽  
Deaf Person ◽  
Prison Studies ◽  
Insight Into ◽  
The Way

Purpose The purpose of this paper is to provide an insight into the lived realities of d/Deaf prisoners in England and Wales, and to explore previous claims that they suffer disproportionately during their time in custody. Design/methodology/approach For the purposes of this study, a qualitative approach was taken. As part of this, 28 semi-structured interviews were carried out at seven adult male prisons in England with a sample of male hard of hearing/d/Deaf prisoners, and staff members who had worked with them. The interviews were recorded using a Dictaphone, and then transcribed as close to verbatim as possible. From this, the transcriptions were analysed using thematic analysis. In addition to interviews, observations were made at each establishment, and later recorded in a fieldwork journal. Findings Findings from the study showed that the way a d/Deaf person experiences prison depends strongly on the way in which they identify with their d/Deafness. However, it was also shown that there is little room for either deafness or Deafness in prison, with severely deaf and culturally and linguistically Deaf prisoners commonly experiencing the pains of imprisonment more severely than their hearing peers as a result of the Prison Service’s inability to accommodate such difference. Originality/value This study fused together the fields of Deaf Studies and Prison Studies in a way that had not been done before, considering d/Deafness in prison on both an audiological and cultural level. Moreover, excluding small-scale unpublished undergraduate dissertations, it was the first empirical study about d/Deaf prisoners in England and Wales to carry out face-to-face interviews with these prisoners. Finally, as the most in-depth research is yet to be carried out about these particular prisoners in England and Wales, a greater level of insight was provided than previously available.

scholarly journals Global trends in a fragile context: public–nonpublic collaboration, service delivery and social innovation

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aleksandar Bozic
Keyword(s):  
Social Services ◽  
Social Innovation ◽  
Structured Interviews ◽  
Policy And Practice ◽  
Content Type ◽  
Global Trends ◽  
Civil Society Organisations ◽  
Post Conflict ◽  
External Pressures

Purpose This study aims to enhance the understanding of the nature of collaboration between public and nonpublic actors in delivering social services and achieving social innovation in a fragile context, with an emphasis on the role of civil society organisations (CSOs). The paper focuses on Bosnia and Herzegovina, a Southeastern European country which has faced a turbulent post-conflict transition and experienced challenges in its social welfare policy and practice. Design/methodology/approach This study uses institutional theory, particularly new institutionalism and institutional networking, as a lens through which to understand public and nonpublic collaboration and social innovation within a fragile context. This study adopts a sequential mixed-method approach. Data were derived from 15 semi-structured interviews with representatives from local CSOs, international donors and public institutions, as well as a survey of 120 CSO representatives. Findings The collaboration and social innovation in a fragile welfare context have been initiated primarily by nonpublic actors and developed within the triple context of relations between public, civil and foreign donors’ organisations. In such a context, coercive, normative and mimetic isomorphisms act as leading drivers, but also as potential barriers of public–nonpublic collaboration and social innovation. They are triggered by influences from multiple actors, challenging power relations and external pressures on local CSOs. Originality/value The paper contributes to the growing research interest in the role of nonpublic actors in the provision of public services and public social innovation, but examines these issues from the perspective of a fragile context, which has thus far been overlooked in the literature.

scholarly journals Gender equalities work in health organisations in England

2015 ◽  
Vol 34 (7) ◽  
pp. 579-592 ◽  
Author(s):  
Sarah Payne ◽  
Laura Bennett
Keyword(s):  
Public Sector ◽  
Gender Equality ◽  
Health Sector ◽  
Organisational Change ◽  
Small Scale ◽  
Structured Interviews ◽  
Policy And Practice ◽  
Content Type ◽  
The Impact

Purpose – An increasing number of countries have introduced duties for public-sector organisations who, in addition to addressing discrimination, are now also required to promote equality of opportunity between different groups. The purpose of this paper is to explore the limited progress of gender equality policies, through a study of the local implementation of equalities policies. The authors highlight the role of equalities leads in the public sector as local “agents of change”, and explore explanations of the implementation gap between policy and practice. Design/methodology/approach – The paper reports on a small-scale qualitative study with equalities leads in the health sector in England. The study comprised semi-structured interviews with equalities leads from nine health organisations which were purposively selected to include a mix of areas and populations. The interviews focused on the leads’ backgrounds and their perceptions of barriers to their work. Findings – The equalities leads had a range of experience prior to their current post, though most had little formal subject-specific training. They highlighted a number of barriers to effective implementation of gender equality strategies, including resource issues, the impact of organisational change, the increased the number of equalities they were expected to address, organisational perceptions that gender was no longer a priority and resistance to what are seen as “tick box” exercises. Originality/value – The value of this paper is that it adds to the understanding of the challenges facing the implementation of gender equalities policies in the health sector, the reasons for these and the role of local policy implementers in the effectiveness of national equalities policies.

scholarly journals The role of institutional and stakeholder networks in shaping social enterprise ecosystems in Europe

2016 ◽  
Vol 12 (3) ◽  
pp. 302-321 ◽  
Author(s):  
Richard Hazenberg ◽  
Meanu Bajwa-Patel ◽  
Micaela Mazzei ◽  
Michael James Roy ◽  
Simone Baglioni
Keyword(s):  
Evolutionary Theory ◽  
Social Entrepreneurship ◽  
Social Enterprise ◽  
Comparison Method ◽  
Structured Interviews ◽  
Content Type ◽  
Key Stakeholders ◽  
Social Economies ◽  
The Impact

Purpose This paper draws upon prior research that built a theoretical framework for the emergence of social enterprise ecosystems based upon the biological evolutionary theory. This paper aims to extend this previous research by practically applying the said theory to the development of stakeholder and institutional networks across Europe. Design/methodology/approach Data from in-depth semi-structured interviews and focus groups were analysed using Constant Comparison Method. Data were generated from discussions with 258 key stakeholders in ten countries across Europe, exploring the historical, political, social, legal and economic factors that influence the patterns of a social enterprise seen in each country. Findings The results identify the emergence of four social enterprise ecosystem types (Statist-macro, Statist-micro, Private-macro and Private-micro). These are used to explain the differences found in each of the ten country’s social enterprise ecosystems. The results are discussed in relation to the evolutionary theory in social entrepreneurship and how “genetic” and “epigenetic” factors lead to the divergence of social enterprise ecosystems, and the impact that this has on the stakeholders and institutions that are present within them. Originality/value A typology of ecosystems is presented, which can be used by policymakers across Europe to understand how best to support their local social economies.

Can marketing contribute to sustainable social enterprise?

2015 ◽  
Vol 11 (1) ◽  
pp. 24-46 ◽  
Author(s):  
Madeline Powell ◽  
Stephen P. Osborne
Keyword(s):  
Public Management ◽  
Social Enterprise ◽  
Public Services ◽  
Social Enterprises ◽  
Business Logic ◽  
Structured Interviews ◽  
Policy And Practice ◽  
Content Type ◽  
Services Delivery

Purpose – This paper aims to explore the role of marketing as a route to sustainability for social enterprises providing public services. It examines the tensions between the economic and social objectives, both of social enterprises and of marketing. It concludes by offering a new model of the role of marketing for sustainable social enterprises. Design/methodology/approach – This paper used the case study approach which included four cases. Semi-structured interviews were conducted with the chief executives of each social enterprise. The cases were classified by age. Findings – The paper demonstrates that while marketing potentially has much to offer in terms of organisational resilience for social enterprises, its application is currently undermined by its misunderstanding in practise within a “product-dominant” business logic. Despite this, the study finds a strong element of the unconscious application of marketing by social enterprises. Originality/value – The implications of this are discussed in the context of the “public service-dominant” business logic that is currently emerging in public management, and recommendations are made for policy and practice as to how to enhance the contribution of marketing, both to sustainable social enterprises and to public services delivery.

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