scholarly journals Transforming the news value chain in the social era: a community perspective

2015 ◽  
Vol 20 (3) ◽  
pp. 313-326 ◽  
Author(s):  
Maria Jose Hernandez Serrano ◽  
Anita Greenhill ◽  
Gary Graham

Purpose – The purpose of this paper is to develop a conceptual framework to understand the influence that the social era is having on the value chain of the local news industry. The authors theoretically advance value chain theory by, firstly, considering the influence of community type and age on consumption and, secondly, exploring the role that consumers can play in value-adding activities. The theoretical contribution of this study lies in moving from a transactional approach towards consumer relationships in the value chain towards managing consumers as a source of relational value (e.g. co-creation and integrated perspectives). Design/methodology/approach – The conceptual framework is theoretically positioned in relation to community and digital community practices in the social era. A series of research questions are presented, then these questions are explored drawing on empirical data from the Pew database. The authors then advance the framework further to consider news firm strategy towards its consumers. Fifteen in-depth executive interviews were conducted with local news organizations in the Manchester area of the UK. Findings – The authors illustrate that different types of communities (merging cohorts and locations) are influencing levels of technological and social connectivity within the value chain. The authors also found that the news industry is experimenting with reconfiguring its consumer relations from a purely transactional to a co-created and participatory value-added activity in the social era. In terms of its policy impact, the findings in this paper show that the whole strategic value chain ideology of the news industry needs to change radically; away from its largely transactional (and lack of trust) approach in the ability of consumers to create value in the supply chain (other than to buy a product) and, move towards much greater consumer involvement and participation in value chain processes (creation, production and distribution of news products and services). Originality/value – The change associated with social media and connectivity is changing the way that different community types and consumer groups are now consuming and participating in news content creation. Unlike previous studies, the authors show that there is variance and complexity in the levels of consumer participation by community type/age group. Using the Pew data, the authors contribute to knowledge on the value creation strategy of news firms in the social era, by identifying how communicative, social and communicative logics influence value and co-creation activities in the local news supply chain. Through interviews, the authors advance value co-creation theory from its strategic and marketing origins to operational and supply chain implementation.

2019 ◽  
Vol 35 (3) ◽  
pp. 602-611 ◽  
Author(s):  
Jodie Ferguson ◽  
Brian Brown ◽  
D. Eric Boyd

Purpose The purpose of this paper is to consider corporate social irresponsibility (CSI) within the supply chain. The discussion focuses on the social component of social responsibility and explores its effects on end-users. Moreover, this paper presents moral intensity, a construct introduced in the ethics literature, as a potential guide to managers who struggle to navigate the gray area between corporate social responsibility (CSR) and CSI. Design/methodology/approach This paper conceptualizes CSI within the supply chain and offers a framework and propositions for understanding and preventing irresponsible behavior from a moral intensity perspective. Findings The moral intensity framework provides a normative approach with the potential to guide managers who face choices involving decisions that might lead to irresponsible behavior in interorganizational settings. Originality/value This paper draws attention to business-to-business CSI and the limited research that focuses on the social aspects of CSR, rather than the environmental and economic factors emphasized in prior research. It also introduces the moral intensity framework to the supply chain literature and highlights the end-user’s (i.e. consumer’s) role in influencing the performance of the overall value chain.


2015 ◽  
Vol 38 (10) ◽  
pp. 1098-1124 ◽  
Author(s):  
Samira Keivanpour ◽  
Daoud Ait Kadi ◽  
Christian Mascle

Purpose – This paper aims to address the different aspects of end-of-life (EOL) aircraft problems and their effects on original manufacturer’s supply chain. Aircraft manufacturers, in the greener aviation context, need to care about the footprint of planes at the EOL. Considering the challenges in EOL aircraft recovery, the reverse logistics and green supply chain solutions in the other industrial sections cannot be applied in the aerospace industry. A conceptual framework with four elements, supply chain competency, governance policy, relationship in supply chain and aerospace industry context, provides a basis for assessing the opportunities and challenges of the green supply chain in this industry. Design/methodology/approach – The basic research method utilized in this paper is the literature review. The literature review is a research methodology that includes examining books, journals, conference proceedings and dissertations for available information on the area of research. The research area regarding EOL aircraft is new. A substantial amount of literature exists in the field of end-of-life vehicle, but the main content of literature about the aircraft recycling can be obtained via relatively few literature, technical reports, news and industrial experts’ opinions. The literature is complete in some respects while inadequate in others. A considerable amount of information has been gathered through graduate student projects. The other information has been collected via contacts with professionals involved in an EOL aircraft recycling project. The basis for this methodological framework comes from a research process proposed by Mayring (2010) that emphasizes on four steps: material collection, descriptive analysis, category section and material evaluation. Findings – This paper addresses the opportunities and challenges of applying a green supply chain for aircraft manufacturers and analyzes the different aspects of aircraft at the EOL in the context of green supply chain. Research limitations/implications – This study enriches the literature by identifying EOL aircraft value chain analysis in the sustainable development context. It provides an introduction to a fresh research theme and sheds some light on green supply challenges in the aerospace industry. Practical implications – The proposed conceptual framework in this paper helps practitioners to realize the opportunities and challenges of aircraft manufacturers in applying long-term strategies with respect to EOL aircrafts. The proposed framework helps manufacturers to evaluate different perspectives of the EOL aircraft problem. Moreover, the current contribution of aircraft manufacturers into EOL projects is not in a systematic structure and performed through several managerial and professional meetings. The proposed framework in this study is a valuable tool to evaluate the different opportunities and challenges in an organized way. Originality/value – This work provides a valuable framework for future research related to green supply chains in the aerospace context. It also aids practitioners to realize the EOL aircraft problem in the context of the green supply chain, considering the opportunities and challenges.


2014 ◽  
Vol 19 (5/6) ◽  
pp. 577-591 ◽  
Author(s):  
David M. Gligor

Purpose – The purpose of this paper is to explore the role of demand management in achieving supply chain agility (SCA) through a multi-disciplinary review of the relevant research. The systematic literature review provides the basis for formulating a conceptual framework of the relationship. Design/methodology/approach – A systematic, comprehensive review of the literature on manufacturing, marketing organizational and SCA from 1991 through 2013 was conducted. The literature on demand management is also examined to identify the various elements that contribute to SCA. Findings – Most agility frameworks take a supply-side perspective and assume that demand is known. Those that do acknowledge the role of demand fall short of offering a holistic framework that acknowledges the role of both. This paper suggests that it is simply not enough to have flexible manufacturing, distribution and procurement systems to achieve SCA. Flexibility in managing demand is also needed. Furthermore, it is the premise of this paper that demand and supply integration (DSI) inside the firm is critical to achieving SCA. Research limitations/implications – This research is a systematic, integrative review of the existing literature on the concept of agility. As such, the next phase of research needed for theory building will be the operationalization of constructs and testing of the hypothesized relationships proposed by the conceptual framework. Practical implications – The paper has several managerial implications as well. It illustrates how firms can create and sustain competitive advantages in turbulent environments. Managers can use the framework developed here to assess what structures and decision-making processes they can use to increase the firm’s SCA. Practitioners can use this model as a checklist to identify candidate areas for improving agility. The section illustrating the use of knowledge management to increase DSI should be of particular interest to managers, considering that a great deal of firms experience a disconnect between demand creation and supply fulfillment. Originality/value – Through a systematic, comprehensive review of multi-disciplinary literature, the paper explores the role of demand management in achieving SCA.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mauro Vivaldini

PurposeConsidering the importance of a safe food chain for consumers and the advent of blockchain technology (BT), this research studies a food service (FS) distributor. The research aims to understand the implications related to the functional processes of distribution in FS in which it would be possible to use blockchain to achieve agility, transparency of information and improvements in food safety.Design/methodology/approachFirstly, theory regarding blockchain technology in the supply chain (BT-SC) and FS was analyzed to contextualize the theme conceptually. A single case study including 11 supply chain companies was applied in a BT implementation study in an FS distributor.FindingsInvestment in infrastructure is often identified as a barrier to adoption of BT-SC. This was, however, not found in this case. Furthermore, the validation of users was only necessary for those parties directly participating in the process or information input. Finally, findings differentiate between qualifying criteria and operational processes when considering BT projects in FS.Research limitations/implicationsThe findings are restricted to this single case that provided an in-depth understanding of the topic. Statistical generalization is not possible at this stage of the research.Practical implicationsThe study is a practical example and can provide several insights to anyone looking to implement BT in their SC.Social implicationsThe social importance of the study lies in the importance of FS in the food sector, and by presenting ways that contribute to mitigating risks to consumers.Originality/valueReal-life cases of application of BT-SC illustrate its functionalities in operational processes.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carina Acioli ◽  
Annibal Scavarda ◽  
Augusto Reis

PurposeThe purpose of this paper is 1) to investigate the effects on the crucial Industry 4.0 technological innovations that interact between the real and virtual worlds and that are applied in the sustainable supply chain process; 2) to contribute to the identification of the opportunities, the challenges and the gaps that will support the new research study developments and 3) to analyze the impact of the Industry 4.0 technologies as facilitators of the sustainable supply chain performance in the midst of the Coronavirus (COVID-19).Design/methodology/approachThis research is performed through a bibliographic review in the electronic databases of the Emerald Insight, the Scopus and the Web of Science, considering the main scientific publications on the subject.FindingsThe bibliographic search results in 526 articles, followed by two sequential filters for deleting the duplicate articles (resulting in 487 articles) and for selecting the most relevant articles (resulting in 150 articles).Practical implicationsThis article identifies the opportunities and the challenges focused on the emerging Industry 4.0 theme. The opportunities can contribute to the sustainable performance of the supply chains and their territories. The Industry 4.0 can also generate challenges like the social inequalities related to the position of the man in the labor market by replacing the human workforce with the machines. Therefore, the man-machine relationship in the Industry 4.0 era is analyzed as a gap in the literature. Therefore, as a way to fill this gap, the authors of this article suggest the exploration of the research focused on the Society 5.0. Also known as “super-smart society,” this recent theme appeared in Japan in April 2016. According to Fukuda (2020), in addition to the focus on the technological development, the Society 5.0 also aims at the quality of life and the social challenge resolutions.Originality/valueThis article contributes to the analysis of the Industry 4.0 technologies as facilitators in the sustainable supply chain performance. It addresses the impacts of the Industry 4.0 technologies applied to the supply chains in the midst of the COVID-19 pandemic, and it analyzes the research gaps and limitations found in the literature. The result of this study can add value and stimulate new research studies related to the application of the Industry 4.0 technologies as facilitators in the supply chain sustainable performance. It can encourage the studies related to the COVID-19 impacts on the sustainable supply chains, and it can promote the research development on the relationship among the man, the machine and the labor in the Fourth Industrial Revolution.


2019 ◽  
Vol 30 (2) ◽  
pp. 506-526 ◽  
Author(s):  
Joonhwan In ◽  
Randy Bradley ◽  
Bogdan C. Bichescu ◽  
Chad W. Autry

Purpose The purpose of this paper is to propose a scalable conceptual framework for governance of supply chain (SC) information flows by re-contextualizing the organizational concept of information governance as an SC concept. Design/methodology/approach This study leverages the strategy-structure-process-performance (SSPP) theory base to explain how effective SC information governance relates to improved internal SC performance. Via an in-depth literature review followed by conceptual theory building, the key features of organizational-level information governance are cast into a theoretical framework. Findings This study presents the theoretical framework that explains how SC information governance should contribute to improved internal SC performance. The proposed framework provides a theoretical basis for future research on SC information governance and would become a useful first step to extend the concept of SC information governance at the SC level. Practical implications SC managers should be aware that information governance mechanisms, rather than the management of basic, information flow-directed processes, to yield the best performance outcomes. Because of the numerous touch points information has in complex SCs, managing the quality of SC information through broader, higher-level governance standards is more important than maximizing connectivity and information flows, and information governance structures/policies across organizations should be designed accordingly. Originality/value This study theoretically links SC information governance and internal SC performance via information quality. It also advances the understanding of SC information flow by challenging the implicit but flawed assumption that uniformity of information quality within the supply chain to create the best outcomes.


2018 ◽  
Vol 25 (9) ◽  
pp. 3541-3569 ◽  
Author(s):  
Ala Shqairat ◽  
Balan Sundarakani

Purpose The purpose of this paper is to investigate the agility of oil and gas value chains in the United Arab Emirates (UAE) and to understand the impact of implementing supply disruption (SD) strategies, outsourcing strategies (OS) and management strategies (MS) on oil and gas value chain agility (VCA). The results can support the oil and gas industry across the UAE to build resilience in the value chain. Design/methodology/approach The research design consists of a comprehensive literature review, followed by questionnaire-based survey responses of 106 participants and comprehensive statistical analysis, thus validate the developed theoretical framework and contribute to both practical and methodological approaches. Findings The findings indicate that oil and gas value chain in the UAE has moderate a significant degree of SD, when OS in place that are synchronized with the overall MS. Among the hypotheses developed, two were accepted thus warranting both SD strategies (r=+0.432) and MS (r= +0.457) found to have a positive moderate effect on VCA. The third hypothesis was rejected by revealing OS (r=+0.387) found to have a positive moderate relationship with VCA. Therefore, implementation of all three strategies has a positive moderate effect on the agility of the value chain and, therefore, supports to sustain competitive position. Research limitations/implications Some of the limitations of this research include the geographic coverage of the study region and other methodological limitation. Practical implications The research provides guidance for oil and gas supply chain managers to better understand the critical factors that impact and determine VCA. The paper also describes relevant strategies that should be taken into consideration by these managers in order to build their agile value chains. Social implications The research contributes to the social dimensions of supply chain sustainability of how resilient is the oil and gas value chain during uncertain conditions, so that it can respond to uncertain changes in order to contribute to corporate social responsibility. Originality/value This research is the first of its kind in the UAE region to assess the link between dimensions of agile value chain, OS, SD strategies and MS primarily from the Emirates of Abu Dhabi and Dubai.


2018 ◽  
Vol 25 (8) ◽  
pp. 2589-2610 ◽  
Author(s):  
Rakesh Raut ◽  
Bhaskar B. Gardas

PurposeThe reduction of food wastage at every stage of a fresh produce supply chain helps in achieving balance among all three dimensions (social, ecological and economic) of the sustainability and helps in stimulating the growth and development in the agricultural domain. The purpose of this paper is to address the causal factors of post-harvesting losses (PHLs) occurring in the transportation phase.Design/methodology/approachThrough exhaustive literature survey and expert opinions, 12 crucial barriers to sustainable transportation of fruits and vegetables (F&V) are identified. The interpretive structural modeling (ISM) methodology, a multi-criteria decision-making (MCDM) approach, is employed for developing a structural model of the identified barriers.FindingsThe results of the analysis highlighted that two factors, namely, the non-availability of refrigerated vehicles, and excessive loading on the vehicles, are the most significant barriers to sustainable transportation which are found to have the highest driving power.Research limitations/implicationsThe results of the present research are applicable to the F&V supply chains only. The established interrelation among the identified factors depends on the judgments given by the experts which could be biased. The developed ISM model is intended to guide the policy and decision makers for formulating the policies for the performance improvement of the fresh produce value chain.Originality/valueIt is the first research of its kind focusing on the model development of critical factors causing PHLs in the transportation phase of the agricultural fresh produce supply chain using MCDM process.


2016 ◽  
Vol 8 (4) ◽  
pp. 444-460 ◽  
Author(s):  
Sandeep Munjal ◽  
Sanjay Sharma ◽  
Pallavi Menon

Purpose The paper aims to research the current understanding of Slow Food in the Indian hospitality sector and to identify how the industry can embrace the concept and its sustainability. To begin, underpinnings are considered in relation to traditional, locally produced food for patrons that is actually “farm to fork” in terms of its delivery model as evidenced by backward integration in the supply of key ingredients. The economics of the backward integration is analysed to measure its impact on businesses’ bottom-line in the context of an inflationary economy. Design/methodology/approach Existing published literature is reviewed with reference to the “Slow Food movement” from both an international and Indian perspective. Vedatya’s approach to sustainable culinary value chain creation and its applicability for industry adoption with an intent to offer Slow Food on commercial menus is documented and discussed. A round table discussion with key food and beverage leaders is also documented and analysed to establish the current state of awareness and readiness of the sector to offer “Slow Food” through an integrated supply chain in India. Findings Slow Food as a concept is new to India; there is a huge shift in many parts of the world towards food that is fresh, traditional and drawn from locally available ingredients. This research shares Vedatya’s experience in developing an integrated value chain that can provide a sustainable Slow Food model for the Indian hospitality and restaurant sector to deploy with a positive impact on profitability too. Research limitations/implications There is need for more research to better understand the feasibility of hospitality businesses working on supply chain with backward integration, to offer “Slow Food” to consumers. While there seems to be a demand for traditional food, this paper does not research that aspect; further research is required to ascertain the potential demand for Slow Food in India. Practical implications The popularity of Slow Food is global; however, the Indian hospitality sector is yet to warm up to this potential. The customer focus on healthy, traditional, fresh food opens an opportunity to innovate, and businesses that build capacity to offer real farm-to-fork menus can become market leaders and will reap bottom-line benefits through lower input costs because of supply chain integration. Originality/value This paper is unique in terms of offering a discussion on the potential of Slow Food as the next realm of culinary innovation in India. It also adds value by sharing the Vedatya experience in terms of developing an integrated supply chain that facilitates the Slow Food offering in a farm-to-fork format. The model can be emulated by commercial hospitality businesses resulting in cost advantages and higher satisfaction levels of customers.


Author(s):  
Shashank Thanki ◽  
Jitesh Thakkar

Purpose The purpose of this paper is to propose a balanced scorecard (BSC)- and strategy map-based quantitative framework for assessing the lean and green performance of the supply chain (SC). As the SC competitiveness demands efficient and effective utilization of resources throughout the value chain, not only adoption of lean and green SC paradigms but simultaneously its performance evaluation is also vital. Design/methodology/approach The lean and green SC performance measures are classified into four categories of BSC. A fuzzy decision-making trial and evaluation laboratory (DEMATEL) methodology combined with analytical network process is proposed for examining the causal relationships between BSC perspectives and respective assessment criteria. The application of the proposed assessment framework is demonstrated for the case of Indian textile SC. Findings The research delivers a quantitative assessment framework for evaluating lean and green performance of the SC. The results obtained for a typical case of Indian textile SC revealed that “delivery performance,” “profitability” and “operational cost” are the most crucial performance measures. The perspective of “internal processes” is the most significant of all BSC perspectives while “learning and growth” perspective acts as the driving force to improve lean and green SC performance. Originality/value The paper makes two contributions in the domain of lean and green assessment of SC performance. First, it proposes an evaluation framework to investigate into the causal relationships among the BSC perspectives and related factors. Second, it undertakes an empirical investigation for Indian textile SC to develop key managerial insights and provide policy-related recommendations.


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