scholarly journals Humanitarian supply chain performance management: a systematic literature review

2014 ◽  
Vol 19 (5/6) ◽  
pp. 592-608 ◽  
Author(s):  
Hella Abidi ◽  
Sander de Leeuw ◽  
Matthias Klumpp
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Performance Measurement ◽  
Supply Chains ◽  
Performance Management ◽  
State Of The Art ◽  
The State ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Humanitarian Supply Chain

Purpose – This paper aims to identify the state of the art of performance measurement and management in humanitarian supply chains; to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995); and to define gaps and challenges in this field and give insights for future research in this domain. Design/methodology/approach – A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their applications in practice is classified in three categories. The first category is the definition and measurement of success in humanitarian supply chains. The second category is managing performance, which focuses on describing and analyzing the actual practice of managing performance. The third category shows the challenges in performance management that humanitarian supply chain actors deal with. Findings – Findings reveal that performance measurement and management in humanitarian supply chains is still an open area of research, especially compared to the commercial supply chain sector. Furthermore, the research indicates that performance measurement and management in humanitarian supply chains has to be developed in support of the supply chain strategy. Based on the findings of the literature review on performance measurement and management in the commercial and humanitarian field, a first classification of 94 performance measurement indicators in humanitarian supply chains is presented. Furthermore, the paper shows key problems why performance measurement and management systems have not been widely developed and systematically implemented in humanitarian supply chains and are not part of the supply chain strategy. The authors propose performance measurement guidelines that include input and output criteria. They develop a research agenda that focuses on four research questions for designing, deploying and disseminating performance measurement and management in humanitarian supply chains. Practical implications – The result helps the humanitarian supply chain community to conduct further research in this area and to develop performance measurement frameworks and indicators that suit humanitarian supply chains. Originality/value – It is the first systematic approach to categorize research output regarding performance measurement and management in humanitarian supply chains. The paper shows the state of the art in performance measurement and management in humanitarian supply chains and develops a research agenda.

Management of supply chains with attribute-sensitive products: a comprehensive literature review and future research agenda

2020 ◽  
Vol 31 (4) ◽  
pp. 885-903
Author(s):  
Mehdi Amini ◽  
Carol C. Bienstock ◽  
Mihalis Golias
Keyword(s):  
Content Analysis ◽  
Supply Chain ◽  
Literature Review ◽  
Supply Chains ◽  
Barometric Pressure ◽  
The State ◽  
Future Research ◽  
Content Type ◽  
Link Type ◽  
Comprehensive Literature Review

PurposeMismanagement of supply chain operations may lead to waste of products and incur substantial monetary losses. This is particularly true for products with attributes that hasten deterioration, e.g. time, temperature, humidity and barometric pressure. Attribute-sensitive products must be carefully monitored throughout all supply chain processes to ensure acceptable quality to the end customers. This paper presents a comprehensive review of the scientific literature on attribute sensitive products and on attribute sensitive supply chains. The collected studies were reviewed using the content analysis method, focusing on the following aspects of attribute sensitive products: (1) industries; (2) product categories; (3) decisions involved; (4) processes; (5) current issues; (6) sustainability concerns; (7) research methods used; (8) objectives of decision makers; (9) solution approaches used; (10) incentives driving management and (11) future research issues. Based on the analysis of findings, gaps are identified, and future research directions are proposed.Design/methodology/approachLiterature review and content analysis.FindingsThe authors discovered that, while the importance of product attributes vary from one industry to the other, overall the time attribute was critical in all of the industries considered in this literature review. Coordination, customer satisfaction, reliability and safety were key issues in attribute sensitive product supply chains (asp-SCs). Similar to the typical supply chains, asp-SCs face economic, social and environmental sustainability issues. However, the majority of the studies in our analysis emphasized importance of the social sustainability. The majority of the papers were reviewed and analyzed and adopted the modeling approach as a research method. Furthermore, it was found that asp-SCs were mostly driven with customer demands and social pressure.Research limitations/implicationsBased on the literature review and content analysis, there are a number of directions for the work conducted in this study to be extended in several directions. First, the literature search could be expanded by relaxing some of the restrictions (e.g. include the conference papers and articles from on-line business journals). Second, additional scientific publishers can be considered (e.g. Emerald Insight–www.emeraldinsight.com; Inderscience–www.inderscience.com). The latter two extensions would allow a more precise assessment of published to date work on asp-SC operations. Third, our findings could be validated based on interviews with professionals and executives from companies dealing with asp-SCs. Such validation will allow identification of the differences between the state of the art and the state of practice.Practical implicationsSupply chains that handle attribute sensitive products (asps) must consider the complexity of products that significantly change their properties due to factors such as time, temperature, barometric pressure, humidity. Mismanagement of operations within such supply chains may lead to significant product waste, as well as substantial monetary losses.Originality/valueThis study presented a comprehensive literature review and content analysis of studies dealing with asps in the following industries: fashion, food, healthcare, humanitarian and pharmaceutical industries

scholarly journals Performance management practices in humanitarian organisations

2020 ◽  
Vol 10 (2) ◽  
pp. 125-168
Author(s):  
Hella Abidi ◽  
Sander de Leeuw ◽  
Wout Dullaert
Keyword(s):  
Supply Chain ◽  
Performance Measurement ◽  
Performance Management ◽  
Management Practices ◽  
Empirical Studies ◽  
Supply Chain Performance ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Design And Implementation ◽  
Performance Measurement Systems

PurposeWe examine how design and implementation practices for supply chain performance management that have proven successful in commercial organisations apply to humanitarian organisations (HOs) to guide the process of designing and implementing performance management in humanitarian organisations.Design/methodology/approachWe identify from the literature ten successful practices regarding the design and implementation of supply chain performance management in commercial businesses. We apply these, using action research over a four-year period, at Médecins sans Frontières (MSF) Belgium and draw conclusions from this.FindingsWe find that tools and techniques, such as workshops and technical sheets, are essential in designing and implementing supply chain performance measurement projects at HOs. Furthermore, making a link to an IT project is crucial when implementing performance measurement systems at HOs. Overall, our case study shows that performance management practices used in business can be applied and are relevant for humanitarian supply chains.Originality/valuePrevious research has argued that there are few empirical studies in the domain of performance management at humanitarian organisations. To the best of our knowledge, this paper is the first to provide a longitudinal understanding of the design and implementation of supply chain performance measurement at HOs.

Big data and predictive analytics in humanitarian supply chains

2018 ◽  
Vol 29 (2) ◽  
pp. 485-512 ◽  
Author(s):  
Rameshwar Dubey ◽  
Zongwei Luo ◽  
Angappa Gunasekaran ◽  
Shahriar Akter ◽  
Benjamin T. Hazen ◽  
...  
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Supply Chains ◽  
Survey Data ◽  
Predictive Analytics ◽  
Cross Sectional ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Swift Trust ◽  
Humanitarian Supply Chain

PurposeThe purpose of this paper is to understand how big data and predictive analytics (BDPA), as an organizational capability, can improve both visibility and coordination in humanitarian supply chains.Design/methodology/approachThe authors conceptualize a research model grounded in contingent resource-based view where the authors propose that BDPA capabilities affect visibility and coordination under the moderating effect of swift trust. Using ordinary least squares regression, the authors test the hypotheses using survey data collected from informants at 205 international non-government organizations.FindingsThe results indicate that BDPA has a significant influence on visibility and coordination. Further, the results suggest that swift trust does not have an amplifying effect on the relationships between BDPA and visibility and coordination. However, the mediation test suggests that swift trust acts as a mediating construct. Hence, the authors argue that swift trust is not the condition for improving coordination among the actors in humanitarian supply chains.Research limitations/implicationsThe major limitation of the study is that the authors have used cross-sectional survey data to test the research hypotheses. Following Guide and Ketokivi (2015), the authors present arguments on how to address the limitations of cross-sectional data or use of longitudinal data that can address common method bias or endogeneity-related problems.Practical implicationsManagers can use this framework to understand: first, how organizational resources can be used to create BDPA, and second, how BDPA can help build swift trust and be used to improve visibility and coordination in the humanitarian supply chain.Originality/valueThis is the first research that has empirically tested the anecdotal and conceptual evidence. The findings make notable contributions to existing humanitarian supply chain literature and may be useful to managers who are contemplating the use of BDPA to improve disaster-relief-related activities.

The Humanitarian Supply Chain Assessment Tool (HumSCAT)

2019 ◽  
Vol 9 (2) ◽  
pp. 221-249
Author(s):  
Ruth Banomyong ◽  
Puthipong Julagasigorn ◽  
Paitoon Varadejsatitwong ◽  
Pairach Piboonrungroj
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Assessment Tool ◽  
Recovery Phase ◽  
Future Research ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Preparation Phase ◽  
Humanitarian Supply Chain

Purpose An understanding of the “AS-IS” stage of a relief operation is the basis for further action in humanitarian supply chain management. The purpose of this paper is to develop a toolbox called the Humanitarian Supply Chain Assessment Tool (HumSCAT). This toolbox is comprised of a set of basic tools which can be classified into each phase of disaster relief. Design/methodology/approach The HumSCAT is proposed by paralleling frequently used tools in commercial supply chains with the objectives and characteristics of relief phases. A case study was used to validate the HumSCAT along with six tools provided in the preparation phase. Findings The HumSCAT consists of seven tools in the preparation phase, nine tools in the response phase and ten tools in the recovery phase. The case study illustrates how to use the HumSCAT and the six tools. The latter were found to be useful for improving the relief chain. Research limitations/implications The list of tools is not exclusive. Other tools might be applicable as long as they meet the objectives and characteristics of the phase. A tool should be adjusted accordingly to the contexts. Tools in other phases should be validated in future research. Practical implications The HumSCAT may serve as a reference toolbox for practitioners. Its output can be used for further designing of the “TO-BE” status of humanitarian relief chains. Originality/value The HumSCAT is proposed as a toolbox for academics and practitioners involved in humanitarian supply chains.

The potential role of philanthropy in humanitarian supply chains delivery: the case of Thailand

2017 ◽  
Vol 7 (3) ◽  
pp. 284-303 ◽  
Author(s):  
Ruth Banomyong ◽  
Puthipong Julagasigorn
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Real Life ◽  
Multinational Firm ◽  
Supply Chain Collaboration ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Strategic Philanthropy ◽  
Humanitarian Supply Chain

Purpose The purpose of this paper is to provide a framework on how strategic philanthropy can be included in humanitarian supply chains delivery. This framework explains the modalities where strategic philanthropy can be successful when collaborating with key humanitarian supply chain actors. Design/methodology/approach A philanthropy delivery framework is developed based on the literature related to strategic philanthropy and humanitarian supply chains. The delivery framework is further validated with the real-life case study of a multinational firm during the 2011 Thai floods. Findings Procter and Gamble (P&G) was involved in the Thailand flood 2011 relief efforts in three phases: preparation, immediate response, and reconstruction phase. The company supported and distributed a water purifier through a non-governmental relief agency, the Princess Pa Foundation, under the Thai Red Cross Society, that enabled P&G to not only gain the trust of the targeted community during all the phases but in the continued usage of their water purifier after the event. Community leaders and P&G’s modern trade retailers played an important role in collaborating in this humanitarian supply chain to enable the successful delivery and usage of the donated water purifier. Research limitations/implications This proposed delivery framework is appropriate for in-kind products and services philanthropy. The case study describes how strategic philanthropy can be implemented in a specific case, i.e. flood disaster. Practical implications Academia, practitioners, and companies who are involved in humanitarian reliefs may adopt and adapt this framework in order to enable a win-win situation for all stakeholders in the humanitarian supply chain. Originality/value The delivery framework suggests that firms can develop successful strategic philanthropy through systematic humanitarian supply chain collaboration. It explains how a company can operate its philanthropic programs through collaboration with others as well as describes how these different actors can work together.

scholarly journals Perspectives on sustainability in humanitarian supply chains

2014 ◽  
Vol 23 (5) ◽  
pp. 610-631 ◽  
Author(s):  
Ira Haavisto ◽  
Gyöngyi Kovács
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Qualitative Content Analysis ◽  
Aid Effectiveness ◽  
Supply Chain Design ◽  
Annual Reports ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Humanitarian Supply Chain ◽  
Societal Expectations

Purpose – The purpose of this paper is to develop a framework for analysing how humanitarian organisations (HOs) address different expectations regarding sustainability. Design/methodology/approach – Quantitative and qualitative content analysis is used to assess the annual reports (ARs) of HOs for their discussions on sustainability overall, and in relation to contextual expectations, subsystems and supply chains, organisational structure and strategy. Findings – HOs address sustainability primarily from the perspective of contextual expectations from society and beneficiaries. Some fits between supply chain design and societal expectations are attended to, but fits between programmes and contextual expectations are not discussed explicitly. Research limitations/implications – ARs express what organisations want to portray of their activities rather than being direct reflections of what occurs in the field, hence the use of ARs for the study delimits its findings. However, HOs rarely publish sustainability reports. Practical implications – Even though there is a general pursuit of the elusive aim of aid effectiveness, organisational structures need to be further aligned with societal aims as to support these. Social implications – Beneficiaries are still seen as external to the humanitarian supply chain and humanitarian programmes, though their role may change with the introduction of more cash components in aid, voucher systems, and ultimately, their empowerment through these. Originality/value – The suggested conceptual framework combines elements of contingency theory with a prior four perspectives model on sustainability expectations. The framework helps to highlight fits between the humanitarian context, operations and programmes as well as misalignments between these.

Measuring while moving (humanitarian supply chain performance measurement – status of research and current practice)

2015 ◽  
Vol 5 (2) ◽  
pp. 146-161 ◽  
Author(s):  
Charles D'Haene ◽  
Sara Verlinde ◽  
Cathy Macharis
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Performance Measurement ◽  
Current Practice ◽  
Service Level ◽  
Performance Model ◽  
Supply Chain Performance ◽  
Content Type ◽  
Humanitarian Organizations ◽  
Humanitarian Supply Chain

Purpose – Raising standards are leading humanitarians to become increasingly interested in measuring the performance of their supply chain. A few researchers have addressed this topic, building on classical measurement theories and trying to identify the salient features of the humanitarian sector. This young body of literature must now be tested against current practice. The paper aims to discuss these issues. Design/methodology/approach – The practitioners’ perspective is explored through a multiple case study, based on qualitative evidence, within three major humanitarian organizations. Results are discussed using a situation-actor-process – learning-action-performance model of inquiry. Preceding this investigation, a literature review delves into research on humanitarian supply chain performance measurement and presents the most relevant pieces in a general framework. Findings – Humanitarians have elaborated measures whose essential focus is laid on service level. The more comprehensive approach advocated by researchers has received some consideration but is still poorly implemented. An issue that is given more priority by humanitarians is the accelerated supply chain integration they are going through. Originality/value – In addition to an unprecedented literature review, this paper offers a comparative study of humanitarian organizations’ practices in the field of supply chain performance measurement. Humanitarian procurement centres, virtually ignored in literature until now, are scrutinized at a turning point of their evolution.

scholarly journals Using collaborative research methodologies in humanitarian supply chains

2019 ◽  
Vol 9 (3) ◽  
pp. 371-409 ◽  
Author(s):  
Yasmine Sabri ◽  
Mohammad Hossein Zarei ◽  
Christine Harland
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Research Methodology ◽  
Environmental Sustainability ◽  
Collaborative Research ◽  
Social Inclusion ◽  
Research Process ◽  
Content Type ◽  
Humanitarian Supply Chains ◽  
Humanitarian Supply Chain

Purpose The purpose of this paper is to develop an existing collaborative research methodology process (Sabri, 2018), contextualise it for application in humanitarian supply chains and test it empirically. Design/methodology/approach Building on collaborative research methodology and humanitarian supply chain literature, the Sabri’s (2018) collaborative research methodology process is further developed to comprise eight phases of collaborative research contextualised for the humanitarian supply chain domain. The process is applied in a collaborative research case of academia–practitioner knowledge co-creation in a humanitarian supply chain setting, focussing on environmental sustainability improvement. The collaborative case analysis suggests a number of refinements to the elements of the process. This study undertook two cycles of academia–practitioner collaborative research. Findings In testing the process, a noticeable improvement in the collaboration among different humanitarian stakeholders was observed, leading to improved stakeholder management. The implementation improved the sustainability awareness and social inclusion of the affected population. Rurality, remoteness, security issues and resistance of field staff against change were among the main challenges for supply chain researchers to engage in collaborative research in the humanitarian domain. Originality/value The paper addresses the rigour‒relevance‒reflectiveness debate in the humanitarian supply chain domain. A collaborative research methodology process derived from action research is further developed using humanitarian literature, and then it is applied in a humanitarian logistics case focussed on environmental sustainability. The present collaborative research process facilitates engaged scholarship among the humanitarian stakeholders, as the researchers’ roles move from observatory to participatory knowledge broker.

scholarly journals Methodology for Designing Humanitarian Supply Chains: Distribution of COVID-19 Vaccines in Mexico

2021 ◽  
Vol 11 (4) ◽  
pp. 134
Author(s):  
Eva Selene Hernández Gress ◽  
Neil Hernández-Gress ◽  
Karen Sujo Contla
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Sentiment Analysis ◽  
State Of The Art ◽  
Physical Space ◽  
Vaccination Strategy ◽  
Government Support ◽  
Humanitarian Supply Chains ◽  
Humanitarian Supply Chain ◽  
Vaccine Distribution

This paper presents a methodology for designing a humanitarian supply chain (HSC) for immunization in Mexico. The study analyzes the abilities of HSCs provided in the literature and those that are relevant for the HSC vaccination in Mexico. In addition, the stakeholders involved in HSC for immunization were studied. A sentiment analysis of more than 900 newspaper articles was conducted to determine society’s perception of the government’s strategy for vaccine distribution. Considering these aspects and a review of the state-of-the-art in the design of supply chains, a methodology for HSC is proposed. Some of the findings are that resilience and agility, the most important abilities in HSCs in Mexico, can be achieved through government support and strong collaboration between different stakeholders, which was found to be the weakest point of the strategy. The problems observed in the vaccination strategy in Mexico were as follows: (1) a single physical space per municipality was defined for the application of the vaccine, (2) there is a shortage of vaccines, and (3) as far as we know, no methodology has been applied to carry out immunization. This approach considers the design of HSCs in terms of capabilities and stakeholders, which, to the best of our knowledge, is a novel aspect of the literature. This methodology can be used for various scenarios of HSCs in Mexico.

scholarly journals Information Asymmetry in Supply Chain Coordination: State of the Art

2020 ◽  
pp. 38-43
Author(s):  
Mohammadali Vosooghidizaji ◽  
◽  
Atour Taghipour ◽  
Béatrice Canel-Depitre
Keyword(s):  
Supply Chain ◽  
Asymmetric Information ◽  
Literature Review ◽  
Supply Chains ◽  
Information Asymmetry ◽  
State Of The Art ◽  
Supply Chain Coordination ◽  
Coordination State ◽  
Strategic Information ◽  
Comprehensive Literature Review

Supply chains consist of several actors from supplier, manufacturer, distributer, wholesaler and retailers connected to each other by financial, material and informational flows. Optimal performance of supply chains requires set of actions that coordinate the members’ decisions [1], [2]. In many cases, members are trying to optimize their own objectives which can lead to asymmetric information by keeping some strategic information private. Although, this information asymmetry is a challenge affecting the coordination of supply chain, but it is achievable if proper set of coordinating mechanism executed. This paper presents a comprehensive literature review of supply chain coordination under asymmetric information and tries to analyze the trend in the context and address the evolution and gaps in existing literature.

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