scholarly journals Evaluating the possibilities and actualities of the learning process

2016 ◽  
Vol 23 (2/3) ◽  
pp. 94-120 ◽  
Author(s):  
Jane Anderson ◽  
Petia Sice
Keyword(s):  
School Leadership ◽  
Learning Process ◽  
Process Model ◽  
Holistic Approach ◽  
Professional Staff ◽  
School Staff ◽  
Change Processes ◽  
Content Type ◽  
Quantitative Evidence ◽  
Staff Wellbeing

Purpose This paper aims to reflect on the opportunities and challenges of the learning process in practice and explores the case of a local authority school Pilot Wellbeing Programme (PWP) intervention. The aim of the PWP was to create the best workplace conditions and circumstances for people to flourish and mature, both individually and collectively. Findings show that the socio-physical environment plays a significant and leading role in supporting this work, as does the consistent modelling of higher level behaviours including integrity, respect and acceptance by intervention managers and school leadership teams. It was also important that the change processes were continually tailored and nuanced to meet the evolving needs of the staff and organisation throughout the intervention. Emphasis was also placed on encouraging individual involvement and commitment by implementing inclusive measures that fostered trust and openness. Design/methodology/approach The intervention worked to the organisational learning process model. Findings Headteachers (HT) are still playing a key role as caregivers to their staff. Wellbeing is something people in school generally expect to be “done” to them. Personal accountability for one’s own health and wellbeing is still a growth area in schools. Any change processes implemented to support this process need to be continually tailored and respectfully nuanced to meet the evolving needs of the staff and organisation throughout the intervention. Accruing quantitative evidence to support the effects of wellbeing work in schools is painstaking and challenging. Practical implications HT have traditionally taken the role of school staff “caregiver”, overseeing staff wellbeing often to the detriment of their own wellbeing. This situation is becoming unsustainable as HT’ capacity for this kind of work is diminishing. School staff need to accept an increasing role in the maintenance of their own personal–professional wellbeing. Social implications School staff who do not mind their own wellbeing act as a poor model to their pupils who may ultimately emulate their behaviour. Additionally, as staff sickness absence due either directly or indirectly to stress becomes a growing issue in schools, educational standards will be increasingly difficult to attain and maintain. Wellbeing mechanisms need to be put in place now to stem this possibility. Originality/value The intervention is unique in as much as it took a deliberately holistic approach to school staff wellbeing by including all school staff in the change programme. Previous similar programmes have targeted professional staff only, excluding non-teaching classroom staff and school support and maintenance staff.

An Extended Case Study Exploring the Effects of a Whole School Staff Pilot Wellbeing Programme on Eight Local Authority Primary Schools

2015 ◽  
Vol 2 (1) ◽  
pp. 88-106
Author(s):  
Jane Anderson
Keyword(s):  
School Leadership ◽  
Primary Schools ◽  
Local Authority ◽  
Daily Practice ◽  
Professional Staff ◽  
School Staff ◽  
Whole School ◽  
Standardised Testing ◽  
Staff Wellbeing

This paper is a case study about a Local Authority whole school staff pilot wellbeing programme (PWP) based on the reflexive practice (Schon, 1983) journals and records kept by the school staff wellbeing manager (SSWM) who conceptualised, coordinated and implemented the initiative and who is also the author of this paper. The paper is written as a first-person narrative. All identities have been anonymised for ethical reasons. The purpose of the paper is to tell the story of this intervention and how the people involved (author included), and the schools that participated, were affected by their involvement. Also how what was learned from the episode could be usefully put into practise in other schools. Over the past twenty-five years a continual rise in accountancy thinking as applied to education in the form of productivity related outcomes (pupil standardised testing and assessment; Office for Standards in Education (Ofsted) inspection of school standards etc) along with continual pressure to implement latest educational thinking, has contributed to increased demands on school staff. Simultaneously, school leadership and teaching have gradually come to be regarded as highly stressful professions. The PWP was about looking at what people in school could do to help themselves maintain their health and wellbeing on a day to day basis. In particular the focus was on investigating individual perspective and personal accountability and offering opportunities for people to explore and practice methodologies that could support more positive behaviour. The issues across the schools were complex and manifold and the approach in each case was tailored and nuanced according to the emerging needs of the organisation involved. The PWP was important and unique because its scope was fully inclusive of all school staff (professional, support and maintenance) and participation was voluntary. Research had shown that prior to the PWP, school wellbeing interventions had tended to be compulsory and confined only to professional staff. The effects of the PWP intervention are on-going, which was the aim of the work, but some of the methodologies introduced, in particular solutions focus (Rhodes & Ajmal, 204) and appreciative inquiry (Cooperrider & Srivastva, 1987) have in some instances become integrated both individually and collectively in daily practice in school and continue to beneficially shape the culture of these organisations.

Too busy to reflect on their busyness

2017 ◽  
Vol 31 (6) ◽  
pp. 19-21
Keyword(s):  
Well Being ◽  
Change Processes ◽  
Head Teachers ◽  
Content Type ◽  
Quantitative Evidence ◽  
Growth Area ◽  
Pertinent Information ◽  
Personal Accountability ◽  
Health And Well Being ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Head teachers are still playing a key role as caregivers to their staff. Well-being is something people in school generally expect to be “done” to them. Personal accountability for one’s own health and well-being is still a growth area in schools. Any change processes implemented to support this process need to be continually tailored and respectfully nuanced to meet the evolving needs of the staff and organization throughout the intervention. Accruing quantitative evidence to support the effects of well-being work in schools is painstaking and challenging. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Overcoming counter-knowledge through telemedicine communication technologies

2017 ◽  
Vol 31 (7/8) ◽  
pp. 730-745 ◽  
Author(s):  
Jorge Cegarra-Sanchez ◽  
Juan-Gabriel Cegarra-Navarro ◽  
Anthony Wensley ◽  
Jose Diaz Manzano
Keyword(s):  
Learning Process ◽  
Design Methodology ◽  
Communication Technologies ◽  
Regional Hospital ◽  
Potential Contribution ◽  
Exploration And Exploitation ◽  
Negative Effects ◽  
Content Type

Purpose Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is to explore this topic through an exploration of the links between a Hospital-in-the-Home Units (HHUs) learning process (LP), counter-knowledge, and the utilization of communication technologies. The following two questions are addressed: Does the reduction of counter-knowledge result in the utilization of communication technologies? Does the development of counter-knowledge hinder the LP? Design/methodology/approach This paper examines the relevance of communication technologies to the exploration and exploitation of knowledge for 252 patients of a (HHU) within a Spanish regional hospital. The data collected was analyzed using the PLS-Graph. Findings To HHU managers, this study offers a set of guidelines to assist in their gaining an understanding of the role of counter-knowledge in organizational LPs and the potential contribution of communication technologies. Our findings support the proposition that the negative effects of counter-knowledge can be mitigated by using communication technologies. Originality/value It is argued in this paper that counter-knowledge may play a variety of different roles in the implementation of LPs. Specifically, the assignment of communication technologies to homecare units has given them the means to filter counter-knowledge and prevent users from any possible problems caused by such counter-knowledge.

A cognitive process model of trust repair

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Edward C. Tomlinson ◽  
Christopher A. Nelson ◽  
Luke A. Langlinais
Keyword(s):  
Structural Change ◽  
Organizational Justice ◽  
Attribution Theory ◽  
Cognitive Process ◽  
Process Model ◽  
Causal Attribution ◽  
Content Type ◽  
Trust Repair ◽  
Nuanced Understanding ◽  
Practical Implications

Purpose This paper aims to investigate how the reparative efforts of extensive apologies, compensation and structural change affect trust after a violation has occurred. Specifically, this paper presents a cognitive process model positing that voluntary reparative efforts will shape the victim’s stability attributions for the cause of the violation such that it will be deemed less stable (i.e. unlikely to recur); as a result, the victim is more likely to perceive the transgressor as being fair, and hence extend subsequent trust. Design/methodology/approach Two experiments were conducted to test the cognitive process model. Findings The results of both experiments supported this predicted sequence for extensive apologies. Support for the predicted sequence was also found when compensation and structural change are invoked as reparative efforts. Originality/value This research has theoretical and practical implications for a more nuanced understanding of how causal attribution theory and organizational justice theory can be integrated within the context of trust repair.

Contesting the dominant narrative: expanding the multistory cultural change approach

2020 ◽  
Vol 33 (2) ◽  
pp. 217-228
Author(s):  
Martijn van Ooijen ◽  
Antonie van Nistelrooij ◽  
Marcel Veenswijk
Keyword(s):  
Organizational Culture ◽  
Cultural Change ◽  
Change Process ◽  
Design Methodology ◽  
Construction Safety ◽  
Change Processes ◽  
Research Approach ◽  
Organizational Field ◽  
Content Type

PurposeThe purpose of this paper is to expand the theory on multistory cultural change by showing how a dominant narrative on construction safety dynamically interrelates and is contested on multiple intertextual levels in an organizational field of organizations contributing to the recovery of houses in an earthquake region.Design/methodology/approachAn ethnoventionist research approach was adopted in which interpretation of data to find narratives and designing interventions went hand-in-hand.FindingsWe found four distinctive composite narratives besides the dominant narrative to which five actors refer in their accounts, thereby contributing to three types of story patterns. These narratives disclose the taken-for-granted ideas and beliefs that characterize the challenge of changing organizational culture. One intervention, which intended multiple stories to touch the surface, was highlighted as a multistory intervention.Research limitations/implicationsFurther research could extend the knowledge on other change interventions that contribute to multistory cultural change processes.Originality/valueAdopting an ethnoventionist approach to provide deep insights on an unfolding cultural change process for both scholars and practitioners.

School leadership, teacher’s psychological empowerment and work-related outcomes

2019 ◽  
Vol 33 (7) ◽  
pp. 1501-1514
Author(s):  
Kersti Kõiv ◽  
Kadi Liik ◽  
Mati Heidmets
Keyword(s):  
Job Satisfaction ◽  
School Leadership ◽  
Leadership Style ◽  
Indirect Effect ◽  
School Principals ◽  
Psychological Empowerment ◽  
Content Type ◽  
Work Related ◽  
Perceived Leadership ◽  
The Relationship

Purpose The purpose of this paper is to examine the mediating effect of teacher’s psychological empowerment between school leadership style and teachers’ work-related outcomes. Design/methodology/approach A total of 711 teachers from 31 Estonian schools were surveyed with a questionnaire measuring four dimensions of psychological empowerment (competence, meaning, self-determination and impact), school leadership characteristics (leadership style, leader’s empowering behavior and trust in leader) and teacher’s work-related outcomes (job satisfaction and workplace attachment). AMOS path analysis was used to investigate the direct and indirect relations between the teachers’ perceptions of school leadership, their psychological empowerment and their workplace attachment and job satisfaction. Findings This study found that psychological empowerment (subscales meaning and impact) mediates the relationship between perceived leadership empowerment behavior and teachers’ work-related outcomes. Also, the psychological empowerment (meaning and impact) mediates the relationship between perceived leadership style and teachers’ work-related outcomes. Trust in the principal has direct and indirect effect (through psychological empowerment) on job satisfaction, whereas there only seems to be indirect effect on workplace attachment through two components of psychological empowerment. Practical implications The mediating role of psychological empowerment includes an important message for school principals – in order to empower employees it is not sufficient to merely delegate formal power and decision-making rights. To facilitate the development of psychological empowerment, it is important to provide employees with an opportunity to experience agency, to experience that their voice and opinions are taken into account (perceived impact) and the purpose and targets of the whole organization are discussed with the employees and formulated in collaboration with them (perceived meaning). Originality/value Psychological empowerment as a mediating variable has not been widely researched, especially in school environment. The results will provide important signals for school principals, where and how to find leverage to improve teachers’ job satisfaction and workplace attachment.

Building holistic and agile collection development and assessment

2015 ◽  
Vol 16 (1) ◽  
pp. 62-85 ◽  
Author(s):  
Cheri Jeanette Duncan ◽  
Genya Morgan O'Gara
Keyword(s):  
Quantitative Data ◽  
Holistic Approach ◽  
Assessment Model ◽  
Data Sets ◽  
Collection Development ◽  
Content Type ◽  
Qualitative And Quantitative ◽  
Institutional Goals ◽  
Scholarly Output ◽  
Use Of Data

Purpose – The purpose of this paper is to examine the development of a flexible collections assessment rubric comprised of a suite of tools for more consistently and effectively evaluating and expressing a holistic value of library collections to a variety of constituents, from administrators to faculty and students, with particular emphasis to the use of data already being collected at libraries to “take the temperature” of how responsive collections are in supporting institutional goals. Design/methodology/approach – Using a literature review, internal and external conversations, several collections pilot projects, and a variety of other investigative mechanisms, this paper explores methods for creating a more flexible, holistic collection development and assessment model using both qualitative and quantitative data. Findings – The products of scholarship that academic libraries include in their collections are expanding exponentially and range from journals and monographs in all formats, to databases, data sets, digital text and images, streaming media, visualizations and animations. Content is also being shared in new ways and on a variety of platforms. Yet the framework for evaluating this new landscape of scholarly output is in its infancy. So, how do libraries develop and assess collections in a consistent, holistic, yet agile, manner? Libraries must employ a variety of mechanisms to ensure this goal, while remaining flexible in adapting to the shifting collections environment. Originality/value – In so much as the authors are aware, this is the first paper to examine an agile, holistic approach to collections using both qualitative and quantitative data.

The translocation of organizational practices – knowledge creation in Greenfield Plants

2014 ◽  
Vol 21 (2) ◽  
pp. 83-97
Author(s):  
Arne Lindseth Bygdås
Keyword(s):  
Knowledge Transfer ◽  
Process Model ◽  
Social Dynamics ◽  
Common Knowledge ◽  
Transmission Model ◽  
Cultural Learning ◽  
Organizational Practice ◽  
Organizational Practices ◽  
Content Type ◽  
The Social

Purpose – The literature on knowledge transfer is dominated by a one-way transmission model logic where knowledge is captured and transferred from one source to another, assuming the source and receiver resemble each other and have some common knowledge. The social learning processes, what is learned and the phases and sequences of the developmental processes by which learning take place are more or less black boxed in the literature. This paper investigates the social dynamics of the formation and shaping of organizational practice from scratch in a greenfield organizational setting where no prior organizational practice exist. Design/methodology/approach – The paper builds on a case study approach applied in two greenfield organizational settings. A descriptive process model is developed to analyze the translocation and sociogenesis of organizational practices. Findings – A transfer-approach provides a too simplistic and narrow understanding of the process of “moving” organizational practices. Establishing an organizational practice can be described as a community of knowing “in the making” following various modes of cultural learning characterised by mutual adjustments, joint interactions, and alignment of shared understandings, and as such is more learned than transferred. Practical implications – The process model developed in the paper provides a platform for better understanding, planning and execution of intra-firm knowledge transfer and regeneration. Originality/value – The paper provides an in-depth empirical analysis of organizational practice generation from scratch emphasizing the social dynamics and co-construction of meaning when a collective capability is being acquired and built up.

Disharmony in New Harmony: insights from the narcissistic leadership of Robert Owen

2016 ◽  
Vol 22 (2) ◽  
pp. 146-170 ◽  
Author(s):  
John H. Humphreys ◽  
Milorad M. Novicevic ◽  
Mario Hayek ◽  
Jane Whitney Gibson ◽  
Stephanie S. Pane Haden ◽  
...  
Keyword(s):  
Social Exchange ◽  
Design Methodology ◽  
Process Model ◽  
Historical Case ◽  
Content Type ◽  
Extant Literature ◽  
Process Framework ◽  
Paradigmatic Analysis ◽  
New Harmony ◽  
History Approach

Purpose The purpose of this study is to narratively explore the influence of leader narcissism on leader/follower social exchange. Moreover, while researchers acknowledge that narcissistic personality is a dimensional construct, the preponderance of extant literature approaches the concept of narcissistic leadership categorically by focusing on the reactive or constructive narcissistic extremes. This bimodal emphasis ignores self-deceptive forms of narcissistic leadership, where vision orientation and communication could differ from leaders with more reactive or constructive narcissistic personalities. Design/methodology/approach The authors argue that they encountered a compelling example of a communal, self-deceiving narcissist during archival research of Robert Owen’s collective experiment at New Harmony, Indiana. To explore Owen’s narcissistic leadership, they utilize an analytically structured history approach to interpret his leadership, as he conveyed his vision of social reform in America. Findings Approaching data from a ‘history to theory’ perspective and via a communicative lens, the authors use insights from their abductive analysis to advance a cross-paradigm, communication-centered process model of narcissistic leadership that accounts for the full dimensional nature of leader narcissism and the relational aspects of narcissistic leadership. Research limitations/implications Scholars maintaining a positivist stance might consider this method a limitation, as historical case-based research places greater emphasis on reflexivity than replication. However, from a constructionist perspective, a focus on generalization might be considered inappropriate or premature, potentially hampering the revelation of insights. Originality/value Through a multi-paradigmatic analysis of the historical case of Robert Owen and his visionary communal experiment at New Harmony, the authors contribute to the extant literature by elaborating a comprehensive, dimensional and relational process framework of narcissistic leadership. In doing so, the authors have heeded calls to better delineate leader narcissism, embrace process and relational aspects of leadership and consider leader communication as constitutive of leadership.

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