The importance of being local: prioritizing knowledge in recruitment for destination development

2014 ◽  
Vol 69 (3) ◽  
pp. 229-243 ◽  
Author(s):  
Kajsa G. Åberg
Keyword(s):  
Regional Development ◽  
Design Methodology ◽  
Research Area ◽  
Qualitative Approach ◽  
Theory And Practice ◽  
Specific Knowledge ◽  
Content Type ◽  
Depth Interviews ◽  
Practical Implications

Purpose The paper aims to illuminate the discrepancy between the need for knowledge as found in prior research and the requirements formulated by those taking part in destination development. The results are intended to contribute to further research on the role of knowledge in destination management when performed as a strategy for regional development. Design/methodology/approach Based on theories within epistemology and tourism, an interview structure was developed and used in 10 in-depth interviews, with a qualitative approach through open-ended questions. This was complemented by a mapping of specific background factors through enquiries with 23 respondents. The paper follows an explorative approach to illuminate one aspect within the research area of destination development. Findings It was found that when recruiting much significance is put on understanding the structures of involved actors and local rooting. In contrast to theoretical findings, specific knowledge was not a prioritized requirement, neither in tourism nor marketing. Hence, there is a gap between what is perceived as needed for destination development according to academia and how it is being performed by practitioners. Research limitations/implications The study is limited in geography and context. Because the research design was showed to be successful in capturing significant aspects, it is proposed for use in further research. Practical implications The paper deepens the understanding of factors explaining success and impediments of destination development. It underlines the need for bridging the gap between theory and practice. Originality/value This work addresses a vital, but not fully explored, aspect of an extensively implemented strategy for regional development.

From campfire to coliseum: motivations for using social networks

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paula Castro Pires de Souza Chimenti ◽  
Marco Aurelio de Souza Rodrigues ◽  
Marcelo Guedes Carneiro ◽  
Roberta Dias Campos
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Exploratory Study ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Content Type ◽  
Media Usage ◽  
Practical Implications ◽  
Collective Narrative

Purpose Through a literature review, a gap has been identified regarding the role of competition as a driver of social network (SN) usage. This study aims to design to address this gap, seeking motivators for SN usage based on how SN consumption may be related to users’ experience of competition. Therefore, the purpose of this study is to investigate the influence of competition in social media usage. Design/methodology/approach The authors used an exploratory qualitative approach, conducting a set of focus groups with young social media users. Data was analyzed with software. Findings Two new drivers for SN use are proposed, namely, competition and collective narrative. Research limitations/implications This is an exploratory study, and it does not seek to generalize results or quantify causal relationships among variables. Practical implications This paper offers SN managers a deeper understanding of key growth drivers for these media. Social implications This research can help society understand and debate the impacts of SNs on users’ lives, providing insights into drivers of excessive usage. Originality/value This paper proposes the following two SN usage drivers yet to be described in the literature: competition and collective narrative.

Motivation trajectory of attending performing arts: the role of knowledge

2018 ◽  
Vol 8 (1) ◽  
pp. 5-18
Author(s):  
Zakia Obaidalahe ◽  
Nadia Steils
Keyword(s):  
Performing Arts ◽  
Design Methodology ◽  
General Knowledge ◽  
Cultural Education ◽  
Specific Knowledge ◽  
Content Type ◽  
Cultural Service ◽  
Level Of Knowledge ◽  
Depth Interviews

Purpose This study concerns the attendance motivations for cultural services based on the audience’s level of knowledge. The purpose of this paper is to define the role played by general knowledge (e.g. cultural education) and specific knowledge (e.g. communication around a cultural product) in the attendance motivation trajectory of a cultural service. Design/methodology/approach The study uses in-depth interviews with 20 visitors to two public theatres, one in Belgium and one in France. Findings The results identify a tripartite motivation in the decision to attend a performance, corresponding to four visitor segments defined according to their level of general and specific knowledge. Originality/value The recommendations arising from the study are that potential audience members be targeted according to their particular profile and that their cultural tastes be developed by raising their level of general knowledge, an element that goes beyond the suggested motivation trajectory.

Customer engagement and value co-creation/destruction: the internal fostering and hindering factors and actors in the tourist/hotel experience

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Clement Nangpiire ◽  
Joaquim Silva ◽  
Helena Alves
Keyword(s):  
Design Methodology ◽  
Hospitality Industry ◽  
Document Analysis ◽  
Tourism Industry ◽  
Theory And Practice ◽  
Customer Engagement ◽  
Analysis Framework ◽  
Content Type ◽  
Depth Interviews ◽  
Practical Implications

PurposeThe customer as an active and engaged value co-creator raises new challenges for theory and practice, especially in the hospitality industry. However, the connection between engagement and co-creation is little studied in the hotel/tourism literature. This paper proposes a connection between customer engagement (CE) and value co-creation frameworks to ascertain and depict the internal actors' activities and factors that foster or hinder guests' co-creation and destruction of value.Design/methodology/approachThe researchers used qualitative methods (35 in-depth interviews, document analysis and four observation sessions) in seven regions of Ghana to explore the customer's perspective. Data were analyzed with NVivo11 within a thematic analysis framework.FindingsThe findings suggest that positive and negative engagement fosters or hinders guests' interactions, which lead to value co-creation or destruction. The research also discovered that negative interactions occasioned by any factor or actor trigger value destruction at multiple stages of the experience journey.Practical implicationsIndustry players can use the framework developed to assess their businesses, explore and reflect on the proposed value they aim to generate, and thus be more aware of how they can better facilitate value co-creation with their consumers and avoid value destruction.Originality/valueThis research proposes a novel connection between customer interactions, engagement and value co-creation to ascertain and depict the internal actors' activities and factors that foster or hinder customers' experience in the hotel/tourism industry.

scholarly journals Renegotiating power in adult safeguarding: the role of advocacy

2017 ◽  
Vol 19 (2) ◽  
pp. 78-91 ◽  
Author(s):  
Sarah P. Lonbay ◽  
Toby Brandon
Keyword(s):  
Older People ◽  
Social Workers ◽  
Design Methodology ◽  
Content Type ◽  
North East ◽  
Critical Realist ◽  
Research Findings ◽  
Depth Interviews ◽  
Practical Implications

Purpose The increased involvement of adults at risk in the safeguarding process has become a prominent issue within English safeguarding policy. However, there is evidence to suggest that actual levels of involvement are still low. The purpose of this paper is to present findings from a PhD study in relation to the benefits of advocacy in supporting this involvement in adult safeguarding for older people. Design/methodology/approach Participants in the study included advocates and social workers who had experience of working with older people through the safeguarding process within two North East England local authorities. A critical realist approach through in-depth interviews was taken with all the participants. Findings The research findings in relation to the benefits of advocacy in supporting older people going through safeguarding processes are reported. The practical limitations and factors which help and hinder advocacy support within the process are also considered. The theoretical implications for power, empowerment, and advocacy are also explored. Research limitations/implications A key limitation of this research is that it did not include older people who had been through safeguarding amongst the participants. Practical implications Key implications for practice and policy are discussed. Originality/value The paper provides an overview and critique of empowerment in adult safeguarding and the role that advocates play in promoting this key principle.

Shared leadership in entrepreneurial teams: a qualitative study

2019 ◽  
Vol 12 (3) ◽  
pp. 427-441
Author(s):  
Shiji Lyndon ◽  
Ashish Pandey
Keyword(s):  
Decision Making ◽  
Shared Leadership ◽  
Design Methodology ◽  
Investment Decisions ◽  
Qualitative Approach ◽  
Content Type ◽  
Entrepreneurial Teams ◽  
Depth Interviews ◽  
Practical Implications ◽  
Answering Questions

Purpose The purpose of this paper is to unravel the underpinnings of the phenomenon of shared leadership. The study was carried out with the objective of answering questions such as what is shared in shared leadership, what are individual and team level factors which lead to sharing and what are the outcomes of shared leadership. Design/methodology/approach The study adopted a qualitative approach. Eighteen in-depth interviews were conducted. The data were analysed using Nvivo 11 software. Findings The study found that in entrepreneurial teams while sharing leadership, cofounders share competencies, roles, vision, stress and decision-making. The study also reveals various individual and team level factors which facilitate shared leadership and its outcomes. Practical implications The study offers critical insights regarding the characteristics of individuals and team where shared leadership would work and hence can be used to understand the factors to be considered while forming teams. The study also has important insights for the investors regarding what dynamics to look for in individuals and teams before making investment decisions. Originality/value The inductive approach adopted in the study helps in understanding some of the basic underpinnings of the phenomenon of shared leadership which were not adequately answered by previous studies.

scholarly journals The use of internships to foster employability, enterprise and entrepreneurship in the IT sector

2014 ◽  
Vol 21 (4) ◽  
pp. 653-667 ◽  
Author(s):  
Laura Galloway ◽  
Abigail Marks ◽  
Shiona Chillas
Keyword(s):  
Design Methodology ◽  
Career Readiness ◽  
Employability Skills ◽  
Content Type ◽  
Global Industry ◽  
Self Employment ◽  
Real World Learning ◽  
Depth Interviews ◽  
Practical Implications

Purpose – The purpose of this paper is to report a study of the role of internships for IT students and for the IT sector. The contribution of internships for career-readiness, and for the development of existing IT organisations and the creation of new ones is explored. Design/methodology/approach – Surveys of interns and managers from host firms were conduced, followed by in-depth interviews with six interns and five organisations. Findings – Internships are useful for increasing enterprise and employability skills and commercial awareness for IT students. IT organisations also benefit in that internships are used to recruit fresh talent. Findings regarding entrepreneurship were disappointing, with little reportage of ambitions to create new firms, nor awareness of the high likelihood of self-employed contractual work in the sector. Research limitations/implications – Implications for research include that self-employment and business ownership are not always “successful” entrepreneurial outcomes born of agency. This requires further study. Practical implications – Development of opportunities for experiential, real-world learning for IT students is implied, as is increased educational focus on employability and enterprise skills to best advantage students for the realities of employment in IT. There is a strong suggestion that much more needs to be done in terms of encouraging entrepreneurship. Originality/value – The paper reports the potentials of internships to interns and to organisations, and through combining these perspectives, provides comment on the utility of internships for the IT sector as a competitive, opportunity-rich global industry.

scholarly journals Dining alone: improving the experience of solo restaurant goers

2020 ◽  
Vol 32 (3) ◽  
pp. 1347-1365
Author(s):  
Lorraine Brown ◽  
Dimitrios Buhalis ◽  
Sean Beer
Keyword(s):  
Mobile Phones ◽  
Research Agenda ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Market Segments ◽  
Content Type ◽  
Industry Engagement ◽  
Depth Interviews ◽  
Practical Implications ◽  
Negative Judgement

Purpose Solo travel for leisure and business is increasing. It is therefore timely to conduct research into the experiences of solo tourists. This paper aims to explore one aspect of the solo tourist experience that can be challenging, that of dining alone. This topic has received little attention in the tourism or hospitality literature. Design/methodology/approach A qualitative approach was adopted and narrative inquiry was selected as the optimum route to obtain detailed and rich accounts of the experiences of solo diners. In-depth interviews of 27 solo tourists were conducted with varying socio-demographic characteristics. Findings This study shows that though travelling alone is prized by participants, dining alone, especially in the evening, is often discomfiting. Discomfort is caused by the perceived negative judgement of others and is mitigated by the use of various props such as books and mobile phones. Research limitations/implications A research agenda is put forward on the aspects of the solo tourist/diner experience. Practical implications The paper concludes by asking what can be done to ameliorate the solo dining experience and provides some recommendations to hospitality operators to support this market and improve competitiveness and profitability. The paper shows that inclusive environments can attract multiple market segments and agile restaurants can develop both solo and plural dining experiences. Originality/value This paper addresses a topic that has received limited scholarly attention as well as industry engagement despite the growth in solo travel.

“An undisturbed afternoon of writing”: a qualitative study of professors’ job satisfaction

2019 ◽  
Vol 11 (4) ◽  
pp. 719-732 ◽  
Author(s):  
Gerry Larsson ◽  
Aida Alvinius
Keyword(s):  
Job Satisfaction ◽  
Public Management ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Management Control ◽  
University Professors ◽  
Content Type ◽  
Antecedent Conditions ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to model factors that contribute to job satisfaction among university professors. Design/methodology/approach The approach was qualitative; 12 in-depth interviews were conducted with Swedish university full professors representing 11 different academic subjects. Findings Five facets of job satisfaction were identified: distal environment (e.g. impact on society and the scientific community), proximal social environment, self (e.g. receiving external credit and experiencing internal pride), the uplifts of daily life and formal conditions (e.g. pay and opportunities to continue after retirement). A model was inductively developed according to which professors’ job satisfaction is influenced by interacting contextual and individual antecedent conditions. Research limitations/implications Because a qualitative approach was used, with a limited number of informants, there is a lack of representativeness and the concepts generated are of a sensitizing rather than a definitive character. Practical implications Attention should be paid to university professors’ need for autonomy, otherwise public management control strivings may become counter-productive. Originality/value A new model of professors’ job satisfaction with a richness of details was developed.

scholarly journals Early steps in learning about organizational learning in customization settings

2019 ◽  
Vol 26 (1) ◽  
pp. 27-43 ◽  
Author(s):  
Annika Engström ◽  
Nikolas Käkelä
Keyword(s):  
Organizational Learning ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Content Type ◽  
Communication Processes ◽  
Day To Day Operations ◽  
Definition Of ◽  
Practical Implications ◽  
Empirical Material

Purpose This study aims to empirically investigate the role of learning for suppliers of individualized customizations from a communication perspective. Design/methodology/approach Five companies providing individualized customizations are investigated through an in-depth qualitative approach. The empirical material is based on data from five presentations in one workshop and seven interviews. Findings Four important categories of communication processes between suppliers and customers that stimulate learning were identified: the identification and confirmation of existing knowledge, the identification of knowledge gaps and the creation of new knowledge, the definition of relations and procedures and evaluation and learning. Practical implications These findings can help suppliers of individualized customizations become aware of the important role of organizational learning in their day-to-day operations and the value of improving as a learning organization. Originality/value This cross-disciplinary study brings together organizational learning and customization research. It is a study that focuses on communication in customization tasks as a base for learning.

Lifers over tariff: exploring psychological barriers to progression

2018 ◽  
Vol 20 (2) ◽  
pp. 81-90
Author(s):  
Lorna Anne Gray
Keyword(s):  
Thematic Analysis ◽  
Service Provision ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Community Reintegration ◽  
Expiry Date ◽  
Content Type ◽  
Psychological Barriers ◽  
Depth Interviews ◽  
Practical Implications

Purpose There are a significant number of life-sentenced prisoners in Scotland who are over tariff (i.e. past their punishment part expiry date) and who appear to have difficulty in making the transition towards community reintegration. The factors involved in their repeated returns to closed conditions are not adequately understood. The purpose of this paper is to explore this issue using a qualitative approach in order to understand the experience of life-sentenced prisoners in this position, and the psychological barriers that compromise their progression to less secure conditions and the community. Design/methodology/approach In-depth interviews were conducted with eight life-sentenced prisoners who met the criteria for the research. All were significantly over tariff and all had multiple failed attempts at progression to less secure conditions. Interviews were recorded and transcripts were analysed using theoretical thematic analysis. Findings The analysis produced three identifiable supraordinate themes, each with subordinate themes. The supraordinate themes included: shaming self-identify, perception of the community as daunting, and disempowerment. The ability to generalise the findings outwith the participants of this study are acknowledged. Practical implications This has provided further understanding as to the complexity of the issue, and the ways in which it manifests into behaviour. Initial (albeit tentative) recommendations for intervention and service provision can therefore be identified. Originality/value The results are discussed against the implications for service provision in Scottish prisons, and identify the areas for further research that will help to inform the forensic practices in this context.

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