In the period 2013—2014, a study was conducted on the market of services for the formation of work groups, taking into account the types of work groups and processes of group dynamics occurring in socio-psychological training. For the basic typology of work groups authors used the Y.M. Zhukov, A.V. Zhuravlev, E.N. Pavlova model. Based on the results of a specially conducted expert survey aimed at identifying the needs of organizations in the formation of work groups, four main types of training for the formation of work groups were identified and characterized, they were named: “Inspiration”, “Challenge”, “Adjusting” and “Joint decision”. As the analysis showed, each type of training is aimed at actualizing certain processes of group dynamics. The survey of the conducted empirical research made it possible to draw a conclusion about the interrelations of the development of the processes of group and socio-psychological management of work groups of various types. The results of this work are unique and can be used for practical purposes to effectively form work groups in organizations. In addition, they represent a methodological value for the training of specialists in the field of management and organizational psychology.
E-Commerce Flexibility Measurement Model Based on Empirical Research of Polish Enterprises
