Design Thinking and Emotional Intelligence in UI/UX Design of Website-Based Online Foreign Service Travel Expenses (BPDL) Applications

Author(s):  
Wijayanti ◽  
Radius Tanone
2021 ◽  
pp. 004728162110419
Author(s):  
Gustav Verhulsdonck ◽  
Tharon Howard ◽  
Jason Tham

Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.


2019 ◽  
Vol 2 (1) ◽  
pp. 106-120
Author(s):  
Andrea Bonacchi ◽  
Antonella Ferrari ◽  
Lelio Camilleri ◽  
Francesca Chiesi

“In the mirror of the Wonder of Luca Giordano” was a multi-sensorial experience created in the gallery frescoed by Luca Giordano in Palazzo Medici Riccardi, in Florence; the project involved different disciplines and researchers. The entire experience was subjected to an impact analysis, combining principally psycho-physiological, qualitative psychological and neuro-physiological aspects. In most of the visitors who participated in the study the experience evoked a sense of pleasure, enjoyment, relaxation, lightness, space-time suspension, involvement and immersiveness. In many of the visitors, the devices detected changes in heartbeat with a stastically significant decrease in blood pressure and heart rate, demontrating that the impact of artwork in a multi-sensorial experience and in an augmented perception environment is a psycho-somatic impact. Our experience suggests that projects such as "In the mirror of the Wonder of Luca Giordano" could be a very useful tool for cultivating emotional intelligence and could be developed in museums alongside the more classical paths of fruition.


2021 ◽  
Vol 8 (1) ◽  
pp. 35-44
Author(s):  
Rifqi Fahrudin ◽  
Reza Ilyasa

Software adalah sebuah hal yang abstrak, terlebih saat dikembangkan. Ini dikarenakan sifatnya yang memang tidak memiliki wujud fisik khusus. Imbasnya, ketika dibayangkan saat belum ada bendanya, orang bisa jadi kesulitan, sehingga miskomunikasi menjadi hal yang sering terjadi. Seringkali, ini pun berujung pada pengembangan produk yang salah. Bayangan di awal, tidak terkomunikasikan dengan jelas dan baik, sehingga estimasi pengerjaan meleset dan hasil akhirnya juga tidak seperti yang dibayangkan. Hal ini juga makin diperkuat dengan kompleksitas sebuah software saat dibuat. Hal yang di mata pengguna ataupun klien diduga mudah, ketika ditemui di fase pengembangan, ternyata bisa jadi kompleks. Dengan adanya UI/UX Design mempermudah developer dalam mengembangkan sebuah produk aplikasi. Salah satu metode yang sering digunakan dalam pengembangan UI/UX Design adalah Design Thinking. Design Thinking adalah adalah salah satu metode yang berkonsentrasi untuk menciptakan solusi yang diawali dengan proses empati terhadap suatu kebutuhan tertentu yang berpusat pada manusia (human centered) menuju suatu inovasi berkelanjutan berdasarkan kebutuhan penggunanya. Sedangkan untuk pembangunan aplikasi sendiri metode Agile Development adalah salah satu yang saat ini sedang marak sekali digunakan di berbagai macam startup di Indonesia. Agile Development merupakan metodologi pengembangan software yang didasarkan pada prinsip-prinsip yang sama atau pengembangan sistem jangka pendek yang memerlukan adaptasi cepat dari pengembang terhadap perubahan dalam bentuk apapun. Sehingga dalam penelitian ini metode yang digunakan adalah Design Thinking untuk pembuatan UI/UX Design dan Agile Development digunakan untuk pengembangan aplikasi.


2022 ◽  
pp. 004728162110725
Author(s):  
Jason Tham ◽  
Tharon Howard ◽  
Gustav Verhulsdonck

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.


Author(s):  
Lidiya Vasilievna Kozilova

The subject of this research is supra-professional competencies that contribute to successful pedagogical activity. The author examines the impact of supra-professional competencies upon the success of practical pedagogical activity. Having specialized knowledge, skills and professional competencies is not always sufficient to meet the requirements of modern educational environment. Developed social and emotional intelligence, ability to work both in a team and independently, balance between subordination and leadership qualities, organized thinking, and other qualities are becoming increasingly relevant in pedagogical profession. The scientific novelty consists in determination of the key supra-professional qualities that contribute to successful pedagogical activity. The experienced pedagogues believe that emotional intelligence, ability to work independently, and critical thinking are considered supra-professional qualities, while young pedagogues believe that such qualities are social intelligence, proclivity for leadership and design thinking. Despite the fact that depending on age category, the pedagogues have different representations of supra-professional qualities, they are not contradictory. In the context of practice-oriented educational environment of the pedagogical university, the students should be taught not only specialized knowledge and skills, but also develop supra-professional competencies.


2021 ◽  
Vol 15 (4) ◽  
pp. 205-215
Author(s):  
Soo-Jin Lee ◽  
Ok-han Yoon

This study examines learning outcomes by applying design thinking to logic and writing in the area of education, educational philosophy and in history classes. It also provides basic data on whether to expand the application to other classes. The results of the study are as follows: First, in creative thinking competency, the average score of the students was higher than before in all divergent thinking abilities, adventure and curiosity, intellectual inquiry, but not for original flexibility. The difference between the means was statistically significant (p < .05). Second, in emotional intelligence improvement, the average was higher than before in all forms of emotion recognition and expression, empathy, thinking promotion, and emotion utilization. Only with emotional regulation did the average score not increase. The difference between the means was statistically significant (p < .05). Third, design thinking was effective in five categories of learning outcomes. From this study, we found that using design thinking is meaningful in improving the ability of students to solve problems related to creative thinking and emotional intelligence.


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