scholarly journals The A.R.T. of Supervisory Control and Data Acquisition

1998 ◽  
Author(s):  
George L. Germain ◽  
Terry W. Clarke
Keyword(s):  
Information Technology ◽  
Data Acquisition ◽  
Business Process ◽  
Supervisory Control ◽  
Business Processes ◽  
New Technology ◽  
Appropriate Technology ◽  
Successful Implementation ◽  
Information Retention ◽  
Scada Systems

Understanding Business Process needs is critical to successful implementation of new Information Technology. Understanding Information Technology capabilities is critical to successful evolution of Business Processes. Supervisory Control and Data Acquisition (SCADA) systems have been in the gas industry since the 1960’s. Earlier systems provided some data or information from the remotely controlled locations and a few key inter-connections. Now, sophisticated networked systems which contain layers of information detail from field devices and other computerized processes, feed simulators designed to study the process, use expert systems to advise on capability, and provide excellent data and information retention and retrieval tools. The potential to automate business processes is more complete than ever before. Computers can now help to manage integrated business processes where important data and information is moved regularly from one business process to another under the watchful eye of validation steps, at specified frequencies, with all the necessary reporting to process workers about the health, and performance, of the business process, process links, and the computer system. The business must understand the benefits and constraints which technology offers to a business process, and find ways to evolve the process with the new technology in hand. The IT manager must understand the business process needs in order to provide the appropriate technology to enable the business process with quick-change capability when change is indicated. This paper explores some of the relationships between the business process, and the technology impacting the process, on the way to producing a flexible, enduring, and friendly SCADA network, ready to interact with other SCADA systems, other internal processes, and the external world.

scholarly journals IPTEKS PENERAPAN DAN MANFAAT TEKNOLOGI INFORMASI TERHADAP PROSES BISNIS PERBANKAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK. KANTOR CABANG MANADO

2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman
Keyword(s):  
Information Technology ◽  
Information System ◽  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Company Performance ◽  
Business World ◽  
Business Information ◽  
Banking Business ◽  
Branch Office

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank

scholarly journals Improvement of business processes in modern shipping companies in the field of international sea fright transportation

2021 ◽  
Vol 2021 (1) ◽  
pp. 1-12
Author(s):  
Zoryana Dvulit ◽  
◽  
Olena Tymoshchuk ◽  
Olha Levchenko ◽  
◽  
...  
Keyword(s):  
International Trade ◽  
Water Transport ◽  
Business Process ◽  
Structural Changes ◽  
Process Management ◽  
Business Processes ◽  
Successful Implementation ◽  
Shipping Company ◽  
Current Trends ◽  
Systemic Problems

In a market economy, there are a significant number of shipping companies that compete with each other and fight for maximum profits in a highly competitive environment. Competitive advantages lie in the plane of organization of the fleet, which relate mainly to the management of shipping companies. Operators of shipping companies establish tactical and strategic cooperation with freight forwarders and other participants in the logistics chain for the successful implementation of business processes and subprocesses. The study of the water transport of Ukraine from 2002 to 2020 revealed that in this period there were significant structural changes in freight turnover and traffic, which indicates the presence of serious systemic problems in management. If current trends continue, the national economy may lose such a strategically important sector. The shortcomings in the field of international maritime transport are caused, among other things, by inefficient management of business processes of Ukrainian shipping companies. The business process of a shipping company is a set of interdependent tasks and works aimed at creating a product or service to meet the needs of their customers. The business processes of shipping companies are due to the characteristics of staff and the processes of international trade. Thus, the personnel of shipping companies, concentrated in the operational units, provide a range of services that ensure the movement of goods and passengers with the required level of quality. The complex of such services is described by many business processes and represents the main processes of the shipping company. Improving the business processes of these companies must be viewed through the prism of the field of logistics, the main factors in the development of which are staff and international trade trends. Research and study of international experience in the field of business process management and its implementation in the activities of shipping companies of Ukraine to some extent will improve the declining trends in freight traffic and water transport, which have been observed in recent years.

Business Process Reuse and Standardization with P2P Technologies

2010 ◽  
pp. 516-529 ◽  
Author(s):  
José A. Rodrigues Nt ◽  
Jano Moreira de Souza ◽  
Geraldo Zimbrão ◽  
Geraldo Xexéo ◽  
Mutaleci Miranda
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Human Factor ◽  
Peer To Peer ◽  
Integrated System ◽  
Process Models ◽  
Cultural Changes

Business Process Management (BPM) brings together the idea of effectively managing organizations and properly using Information Technology to fulfill organizations’ needs. For this purpose, BPM systems are largely used nowadays. However, most process models are started from scratch, not having reuse promoted. Sometimes, large enterprises have the same business process implemented in a variety of ways due to differences in their departmental cultures or environments, even when using a unique integrated system. Additionally, although technology plays an important role in actually improving organizations, the human factor is still fundamental, since any improvement attempt goes through cultural changes. In this chapter, a peer-to-peer (P2P) tool is proposed as a way to cooperatively develop business processes models, minimizing the time needed to develop such models, reducing the differences among similar processes conducted in distinct organizational units, enhancing the quality of models, promoting reuse, and distributing knowledge.

Information Technology Enabled Vendor Managed Inventory in Modelling Supply Chain Issues

2010 ◽  
pp. 226-252 ◽  
Author(s):  
Subramanian Nachiappan ◽  
Natarajan Jawahar
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Business Processes ◽  
Theoretical Background ◽  
Inventory Systems ◽  
Successful Implementation ◽  
Vendor Managed Inventory ◽  
Cooperative Agreements ◽  
Communication And Coordination ◽  
Operational Issues

Supply chain is a network of firms interacting in a linear fashion to produce, sell and deliver a product or service to a predetermined market segment. It links all the chain partners within and across organization to work competitively by forming the partnerships together with the integration of business processes, technical and organizational aspects. The successful implementation of supply chain management depends on many soft issues (strategic/behavioural). The soft issues of supply chain models can be dealt through proper information sharing, communication and coordination between the stages of supply chain. Vendor managed inventory is a proven concept for successful collaborative and cooperative agreements in supply chain. This chapter reviews some of the soft issues in two-echelon supply chain models and proposes a classification schema. This chapter surveys the theoretical background and application of vendor managed inventory systems based on environment, operational issues and solution approaches. Hence it is concluded that the framework presented in this chapter would aid supply chain managers and researchers to further look into the soft issues while modeling supply chain with information technology enabled vendor managed inventory systems.

Improving order processes with information technology: McDonald’s case

2020 ◽  
Vol 10 (2) ◽  
pp. 102-107
Author(s):  
Bahadir K Akcam
Keyword(s):  
Information Technology ◽  
Fast Food ◽  
Business Processes ◽  
New Technologies ◽  
New Technology ◽  
Order Process ◽  
Fast Food Industry ◽  
Technology Experience ◽  
Technology Initiatives ◽  
The Impact

This case is designed to explore the impact of information technology on business processes. The case starts with a description of a customer’s new technology experience at a McDonald’s restaurant. McDonald’s introduced multiple technologies in recent years as part of its strategic growth plan. The fast-food company is improving its business processes, mainly the order process, with new technologies to provide customer convenience. Such changes are critical to staying successful in the highly competitive fast-food industry. Self-order kiosks, the mobile order and pay app, and the Uber Eats app are three major technologies which have changed the order processes at McDonald’s. Students explore how these technologies change the order process and describe the impact of these technology initiatives at McDonald’s.

scholarly journals INFORMATION SUPPORT FOR ENTERPRISE BUSINESS PROCESS DEVELOPMENT MANAGEMENT

Management ◽  
2018 ◽  
Vol 27 (1) ◽  
pp. 100-110
Author(s):  
Olena O. YERSHOVA
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Support System ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Development ◽  
Information Support ◽  
Management Mechanism ◽  
Development Management

Introduction. Contemporary market realia urge companies towards a transition from functional to process-based management, with processes as the key object of control. Effective business process management enables organizations to reduce costs and increase profitability. In case the management vector is shifted towards a company’s business process development, that involves constant monitoring and optimization, it will also contribute to gaining long-term sustainable competitive advantage. Since modern business environment is intrinsically inseparable from scientific information and intellectual attainments and their implementation results (information technology), management of business process development must be supplemented by powerful information support.The research objective is to provide deeper insights into conceptual framework and structural components of the information support system to facilitate enterprise business process development management as well as to identify the key factors to be considered when designing information software.Research methods. The following methods were used within the current study: comparison, systematic approach, analysis, modeling, synthesis and analytical framework.Findings. Modern approaches to building information support framework for an enterprise as a whole. The importance to provide a description of business processes is argued to design an effective information support system for business processes and their development management mechanism. An author’s original model of information support structure for business process management has been suggested.Conclusions. Complete and accurate information support for business processes is critical to ensure their effective operation. The information support for ensuring business process development management mechanism encompasses the formation and subsequent functioning of the overall system which includes information resources, information technology, software, and corresponding personnel, with following up further division by information support subsystems for providing in-depth analysis and ease of convenience, i.e. the information platform of the of business process development management mechanism.

scholarly journals IT Governance Audit with COBIT 5 Framework on DSS Domain

2018 ◽  
pp. 279-286
Author(s):  
Vernando Jarsa ◽  
Kevin Christianto
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Business Processes ◽  
Repair Process ◽  
Assessment Method ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Process Controls ◽  
Capability Level

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.

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