Improving order processes with information technology: McDonald’s case

2020 ◽  
Vol 10 (2) ◽  
pp. 102-107
Author(s):  
Bahadir K Akcam
Keyword(s):  
Information Technology ◽  
Fast Food ◽  
Business Processes ◽  
New Technologies ◽  
New Technology ◽  
Order Process ◽  
Fast Food Industry ◽  
Technology Experience ◽  
Technology Initiatives ◽  
The Impact

This case is designed to explore the impact of information technology on business processes. The case starts with a description of a customer’s new technology experience at a McDonald’s restaurant. McDonald’s introduced multiple technologies in recent years as part of its strategic growth plan. The fast-food company is improving its business processes, mainly the order process, with new technologies to provide customer convenience. Such changes are critical to staying successful in the highly competitive fast-food industry. Self-order kiosks, the mobile order and pay app, and the Uber Eats app are three major technologies which have changed the order processes at McDonald’s. Students explore how these technologies change the order process and describe the impact of these technology initiatives at McDonald’s.

scholarly journals Improving the efficiency of human resources with the use of new technologies and reorganization process

2019 ◽  
Vol 9 (1) ◽  
pp. 31-38
Author(s):  
Arben Tërstena ◽  
Arta Jashari Goga ◽  
Bujar Jashari
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Human Resource ◽  
Business Processes ◽  
New Technologies ◽  
Work Process ◽  
Manufacturing Enterprises ◽  
New Information ◽  
The Impact

Information technology (IT) as a structural factor and instrument transforms the architecture of organizations, business processes, and communication which is increasingly integrated into human resource management (HRM). It is an important part of the human resources work process. IT is designed to support HR professionals at all stages of management. This paper is focused on analyzing how information technology affects the improvement of human resource efficiency. The survey was conducted in private enterprises in Ferizaj, region (Kosovo), through questionnaires. Twenty employees/managers of manufacturing enterprises were surveyed who were well informed about the role of human resources in general and the impact on the efficiency of information technology. The results of the empirical study show that the use of new information technology improves the efficiency of HR and enhances the performance of the enterprise.

scholarly journals A Study on the Dynamics of Technology and the Future of Pharmaceutical Industry

2021 ◽  
pp. 42-53
Author(s):  
Siddegowda C. J. ◽  
A. Jayanthila Devi
Keyword(s):  
Information Technology ◽  
Pharmaceutical Industry ◽  
New Technologies ◽  
New Technology ◽  
Secondary Data ◽  
Pharmaceutical Sector ◽  
Daily Lives ◽  
The Future ◽  
Sector Type ◽  
The Impact

Purpose: Information technology has influenced every part of life, including work. Technology's incorporation into our daily lives has made living far simpler and more convenient. As a result, the assumptions were to assess the influence of new technology on the pharmaceutical sector, both favourable and negative. The goal of the research is to determine the importance and effect of the technology that are designed in the pharmaceutical sector. The pharmaceutical industry started to implement the IT techniques that can help patient care and also in storage the data of the patient. This paper concentrate on the various implemented technology in the pharmacy field also the current using techniques, and determining the future trends in the pharmacy fields. And finally discussing about the impact in the pharmacy industry. Objectives: To study the role of Information Technology used in Pharmacy industry, and view on various techniques used in pharmaceutical sector. Methodology/Design/Approach: The analysis and the application used in the pharmacy sector are done by referring various research paper, articles. A Literature Survey is done. Findings/Result: Pharmacy started to use the latest technology that can help patientcare. The use new technology and the impact of it are discussed. Originality/value: Based on the secondary data available, the paper focus on the new technologies and impact of pharmacy sector. Type of the Paper: Review paper.

scholarly journals Efektywność produkcji FAME na podstawie wymagań normy ISO 14045:2012

Nafta-Gaz ◽  
2021 ◽  
Vol 77 (3) ◽  
pp. 208-214
Author(s):  
Michał Pajda ◽  
◽  
Wojciech Mazela ◽  
Keyword(s):  
Natural Environment ◽  
New Technologies ◽  
Negative Impact ◽  
New Technology ◽  
Methyl Esters ◽  
Production Costs ◽  
Raw Material ◽  
Energy Materials ◽  
The Impact ◽  
Selection Of

The aim of the work was to present the issue of eco-efficiency, based on the PN-EN ISO 14045:2012 standard in relation to the production of fatty acid methyl esters (FAME). The ecoefficiency analysis takes into account economic and environmental aspects in the improvement of products and processes / technologies. Eco-efficiency considers the product and technology throughout the life cycle, from the construction phase, through use to decommissioning. The impact on the natural environment is assessed on the basis of: consumption of energy, materials, dust and gas emissions, waste and sewage. Total costs include: production costs, raw material costs, costs during the use phase including maintenance, repair and operating costs, product disposal or recycling. The eco-efficiency analysis is helpful in making decisions regarding the selection of a new product or designing a new technology, and enables the selection of the variant that is the most economical and has the least possible impact on the natural environment. These issues are particularly important in the case of biofuels. The rapid growth of their production and the European Union’s policy, which aims to increase the share of energy from renewable sources, cause concerns of many experts regarding the threats related to the production of biofuels, both for the environment and food security. In particular, efforts are made to minimize the amount of waste and residues by implementing the idea of a circular economy. This approach promotes the development of new technologies that are more environmentally friendly. Due to the regulations set out in the RED and RED II Directives, there is a chance that the biofuels will have a less negative impact on the environment. This results from the obligation to certify compliance with the sustainability criteria, which is carried out by voluntary systems recognized by the European Commission, such as the KZR INiG System.

Technology-Driven Convergence of Business Processes in the Acquisition Cycle: Implications for Accountants and Educators

2011 ◽  
Vol 8 (1) ◽  
pp. 65-87
Author(s):  
Richard J. Palmer ◽  
Mahendra R. Gupta
Keyword(s):  
Business Processes ◽  
New Technology ◽  
Organizational Structures ◽  
Regulatory Compliance ◽  
Accounting Education ◽  
Student Preparation ◽  
Business Applications ◽  
And Control ◽  
The Impact ◽  
Acquisition Cycle

ABSTRACT Organizations have sought competitive cost advantage in the acquisition cycle through software associated with e-procurement, expense management, payment technology, data mining, ERP “bolt-ons,” and regulatory compliance. The net effect of advancing technology has been a convergence of the different business processes operating within the acquisition cycle such that the potential exists for one basic procurement process and payment tool to support multiple business applications, greatly improving organizational efficiency. Thus, this paper examines (1) processes within the traditional acquisition cycle and the technological and control drivers that sustain them, (2) how emerging technologies (in particular, card-based payment technologies) are disrupting the acquisition cycle, and (3) how new technology represents a paradigm shift for accountants and educators that requires a significant reconsideration of the nature of and balance between key controls, risks, and efficiency. The paper also examines the impact of acquisition cycle change on organizational structures, the role of accountants, accounting education, and student preparation for the competitive market.

Employee Behavioral Intentions in Adopting Information Technology

2013 ◽  
pp. 73-87
Author(s):  
Anastasia A. Katou ◽  
Margarita A. Vogiatzi
Keyword(s):  
Information Technology ◽  
Structural Equation ◽  
New Technologies ◽  
Hotel Industry ◽  
National Sample ◽  
Employee Attitudes ◽  
Behavioural Intention ◽  
Intention To Use ◽  
Managerial Experience ◽  
The Impact

This study investigates the impact of perceived information technology (IT) beliefs on behavioural intention to use IT. The study is based on a national sample of 18 organisations from the private hotel industry in Greece, and on data obtained from 215 employees. The statistical method employed is structural equation modelling. The findings of the study suggest that employee attitudes positively and fully mediate the relationship between perceived IT beliefs and behavioural intention to use IT. Furthermore, it suggests that this relationship is influenced by individual factors such as task-technology fit, self-efficacy, individual contingencies, and social factors such as subjective norm. Finally, the study argues that women, younger people, well-educated employees, and people with managerial experience are keen in adopting new technologies in the hotel industry in Greece.

Green, Sustainable, or Clean

2013 ◽  
pp. 384-396
Author(s):  
Albena Antonova
Keyword(s):  
Information Technologies ◽  
Business Processes ◽  
New Technologies ◽  
Human Life ◽  
New Technology ◽  
Resource Extraction ◽  
Business Activity ◽  
Natural Ecosystems ◽  
Green It ◽  
Discussion Section

Since antiquity, human activity and technological innovations endanger environmental balance. Any new technology generates more business activity, leading to increased resource extraction and waste and directly menacing natural ecosystems. As a result, technological progress and economic growth are based on unsustainable practices. In the last few decades, ICT has accelerated and globalized business activity and many problems emerged as scarcity of natural resources, global warming, and population growth are only few of them. For less than 20 years, information technologies made the world smaller and smarter. ICT transformed all aspects of human life including business processes and practices, communication, logistics and transportation, learning, entertainment, commerce, and many others. The present research aims to outline some of the challenges to new technologies and IT/IS practices. It proposes a practice-oriented framework for adoption of green IT/IS strategy in companies. While literature is dominated by specific technological issues, businesses still miss the general vision of sustainable/green/clean technologies and how to adopt green IT/IS. Therefore, the discussion section of this chapter proposes an analysis of wider practices and initiatives leading to green IT/IS.

How can ICTs Contribute towards a More Sustainable Future?

2015 ◽  
pp. 404-417
Author(s):  
Albena Antonova
Keyword(s):  
Information And Communication Technologies ◽  
Business Processes ◽  
New Technologies ◽  
Human Life ◽  
New Technology ◽  
Youth Unemployment ◽  
Resource Depletion ◽  
Wealth Accumulation ◽  
Business Activity ◽  
Natural Ecosystems

Since antiquity technological innovations endanger environmental balance and there is major need to keep this balance in check. Any new technology generates more business activity, leading to increased resource extraction and waste and directly affecting natural ecosystems. Thus technological progress and economic growth are based on unsustainable practices. In the last few decades, information and communication technologies (ICT) accelerated globalized business activity by making the world smaller, more connected and smarter. ICT gradually transformed all aspects of human life including work, learning, and leisure; it has a global impact on business processes and practices, communication, logistics and transportation, finance, and commerce among other aspects. This resulted in wealth accumulation, resource depletion and social divide which have led to problems, directly and indirectly, such as scarcity of natural resources, global warming, climate change, population growth, and increasing youth unemployment. This chapter outlines some of the challenges of the new technologies and ICT practices. It proposes a practice-oriented framework for adoption of more sustainable ICT strategy in companies.

Modeling in the Classroom Using Squeak Etoys

2009 ◽  
pp. 334-349
Author(s):  
Shelby P. Morge
Keyword(s):  
Information Technology ◽  
Problem Solving ◽  
Teaching And Learning ◽  
New Technologies ◽  
New Technology ◽  
Technology Learning ◽  
Modeling Technology ◽  
Beliefs About Teaching ◽  
Funded Project ◽  
Virtual Modeling

Recently adopted 21st Century goals stress the importance of preparing students for a globally competitive society by providing them with opportunities to develop skills in global literacy, problem solving, innovation, and creativity. These goals create a challenge for teachers to move beyond traditional beliefs about teaching and learning in order to implement new technologies and teaching strategies in the classroom. This chapter provides a brief overview of the process of blending a new technology into the classroom setting. The process involves selecting the new technology, learning how to use it, and using it in the classroom. As a specific example, this chapter describes how a NSF-funded project, entitled Using Squeak to Infuse Information Technology (USeIT), is helping teachers learn how to use a new virtual modeling technology, Squeak Etoys, and use it in their classrooms. The teachers have learned and used Squeak Etoys in a way that works best for them and their students. They have created models and problem-based learning (PBL) lesson plans correlated with state curriculum standards.

scholarly journals The impact of information technology in decision making process of companies in Kosovo

2018 ◽  
Vol 51 (1-2) ◽  
pp. 13-23
Author(s):  
Emin Qerim Neziraj ◽  
Aferdita Berisha Shaqiri
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Decision Maker ◽  
Business Process ◽  
New Technologies ◽  
Decision Makers ◽  
Decision Making Process ◽  
Or Organization ◽  
The Impact ◽  
Future Business

Before the decision makers set much higher requirements in the decision-making than ever before due to the environment of decision-makers subject to change under the influence of progress and development of new technologies, networking individual or organization inside and the outside environment, and modern means of communication enabling continuous inflow, flow and sharing of data and information. In these modern conditions the process of collecting, analyzing, selecting data and information to make informed decisions in the context of possible restrictions and the available options, and ultimately making decisions as the basis for future business or behavior, is not simplified. The use of new technologies in the decision-making process provided numerous opportunities to facilitate decisions selection. However, the decision maker should still be able to differentiate which knowledge should be used to serve in decision making, and which models, methods, tools, systems, and procedures to be used in certain situations, with the purpose of successful decision selection. In this paper, we will examine the decision making process during the business process of the companies in Kosovo.

scholarly journals Compound Management Beyond Efficiency

2009 ◽  
Vol 14 (5) ◽  
pp. 485-491 ◽  
Author(s):  
Ian Burr ◽  
Toby Winchester ◽  
Wilma Keighley ◽  
Andreas Sewing
Keyword(s):  
Business Processes ◽  
New Technologies ◽  
Positive Impact ◽  
Material Management ◽  
Cycle Times ◽  
External Vendors ◽  
Downstream Processes ◽  
The Impact

Codeveloping alongside chemistry and in vitro screening, compound management was one of the first areas in research recognizing the need for efficient processes and workflows. Material management groups have centralized, automated, miniaturized and, importantly, found out what not to do with compounds. While driving down cost and improving quality in storage and processing, researchers still face the challenge of interfacing optimally with changing business processes, in screening groups, and with external vendors and focusing on biologicals in many companies. Here we review our strategy to provide a seamless link between compound acquisition and screening operations and the impact of material management on quality of the downstream processes. Although this is driven in part by new technologies and improved quality control within material management, redefining team structures and roles also drives job satisfaction and motivation in our teams with a subsequent positive impact on cycle times and customer feedback.

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