THE EVALUATION OF INFORMATION TECHNOLOGY PROJECTS: A FUZZY MULTICRITERIA DECISION-MAKING APPROACH

Author(s):  
NIKOLAOS S. THOMAIDIS ◽  
NIKITAS NIKITAKOS ◽  
GEORGIOS D. DOUNIAS

This paper presents a fuzzy set-based approach to the evaluation of information technology (IT) projects. We assume a multi-criteria decision-making framework, where sets of general and domain-specific criteria are used to judge the relative performance of alternative technologies. The methodology was originally developed for DIAS.net, an EU project aiming at the development of the Information Society in insular and isolated regions of Europe. In this paper, we present many aspects of our evaluation framework, including the synthesis of evaluation teams, the assessment of the importance of criteria, the evaluation of the performance of the alternatives and the final ranking and selection of projects. The methodology presented has the innovative feature of embodying techniques of fuzzy sets theory into the classical multi-criteria decision analysis. This combination enables us to handle efficiently the subjectiveness that often characterizes expert judgements on a decision problem. Fuzzy linguistic terms, such as "poor," "fair," "very important," etc. are proposed for assessing the relative merit of alternatives and criteria. The paper concludes by exploring the potentiality of the above methodology in providing a flexible and robust IT evaluation framework.

2018 ◽  
Vol 2018 ◽  
pp. 1-9 ◽  
Author(s):  
Pu Li ◽  
Xudong Chen ◽  
Xinyi Qu ◽  
Qi Xu

The evaluation of mineral resources development efficiency is a typical multicriteria decision-making issue. Meanwhile, due to the limited existing technology, there might be subjectivity, ambiguity, and inaccuracy of the measurement of the evaluation index of mineral resources development efficiency. In this paper, we, considering the incomplete information, use the hesitant fuzzy linguistic approach to describe the psychological hesitation and ambiguity of the decision-maker in the actual evaluation process and then construct the general model of the development efficiency evaluation of the mineral resources by using the hesitant fuzzy linguistic terms sets and modified TODIM. Finally, this paper takes the Panxi area as an example to study the development efficiency of vanadium-titanium magnetite. The results show that the hesitant fuzzy linguistic multicriteria decision-making (MCDM) approach can be implemented to mineral resources evaluation and resources management.


Author(s):  
Tzu-Chuan Chou ◽  
Robert G. Dyson ◽  
Philip L. Powell

Many information technology projects fail, especially those intended as strategic. Yet, there is little research that attempts to explain the link between the IT investment intensity of strategic investment decisions (SIDs) and organizational decision-making, in order to understand this phenomenon. This paper proposes an analytical model employing a number of constructs: effectiveness of decisions, interaction and involvement in the decision-formulating process, accuracy of information and strategic considerations in the evaluation process, rarity of decisions, and the degree of IT intensity of an investment in strategic investment decisions. The model explores the relationships influencing the effectiveness of decisions. Empirical testing is based on a sample of 80 SIDs from Taiwanese enterprises. The results show that interaction, accuracy of information, and strategic considerations are mediators in the linkage of IT investment intensity and the effectiveness of SIDs. The implications of these findings for the management of strategic IT investment decisions are discussed.


2014 ◽  
Vol 2014 ◽  
pp. 1-16 ◽  
Author(s):  
Jia-ting Wu ◽  
Jian-qiang Wang ◽  
Jing Wang ◽  
Hong-yu Zhang ◽  
Xiao-hong Chen

Based on linguistic term sets and hesitant fuzzy sets, the concept of hesitant fuzzy linguistic sets was introduced. The focus of this paper is the multicriteria decision-making (MCDM) problems in which the criteria are in different priority levels and the criteria values take the form of hesitant fuzzy linguistic numbers (HFLNs). A new approach to solving these problems is proposed, which is based on the generalized prioritized aggregation operator of HFLNs. Firstly, the new operations and comparison method for HFLNs are provided and some linguistic scale functions are applied. Subsequently, two prioritized aggregation operators and a generalized prioritized aggregation operator of HFLNs are developed and applied to MCDM problems. Finally, an illustrative example is given to illustrate the effectiveness and feasibility of the proposed method, which are then compared to the existing approach.


2021 ◽  
Vol 2021 ◽  
pp. 1-26
Author(s):  
Xiao-Hui Wu ◽  
Lin Yang ◽  
Jie Qian

Personnel selection is a key important role for the human resource department of organization, and hesitant picture fuzzy linguistic sets (HPFLSs) elaborated the advantages of both hesitant linguistic set and picture fuzzy set, which is more flexible and effective to solve the decision-making problems of personnel selection than other extension of fuzzy linguistic sets (FLSs). Cross-entropy, as effective measurement tools, is wildly used under fuzzy multicriteria decision-making (FMCDM) environment; thus, in order to elaborate the advantages of both cross-entropy and HPFLSs under FMCDM environment, the cross-entropy definition of HPFLSs is firstly given in this paper. Meanwhile, several novel cross-entropy measures between two HPFLSs are introduced, and their related properties are proved. Then, an approach based on the weighted cross-entropy measures and TOPSIS under hesitant picture fuzzy linguistic environment is proposed. Finally, the proposed method is applied to the real personnel’s selection, and the ranking results show that the proposed methods are practical and effective.


2014 ◽  
Vol 2014 ◽  
pp. 1-8 ◽  
Author(s):  
Han-Chen Huang ◽  
Xiaojun Yang

A hesitant fuzzy linguistic term set (HFLTS), allowing experts using several possible linguistic terms to assess a qualitative linguistic variable, is very useful to express people’s hesitancy in practical decision-making problems. Up to now, a little research has been done on the comparison and distance measure of HFLTSs. In this paper, we present a comparison method for HFLTSs based on pairwise comparisons of each linguistic term in the two HFLTSs. Then, a distance measure method based on the pairwise comparison matrix of HFLTSs is proposed, and we prove that this distance is equal to the distance of the average values of HFLTSs, which makes the distance measure much more simple. Finally, the pairwise comparison and distance measure methods are utilized to develop two multicriteria decision-making approaches under hesitant fuzzy linguistic environments. The results analysis shows that our methods in this paper are more reasonable.


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