Transferring Expert Knowledge: Interpersonal Knowledge Exchange between Extreme Knowledge Workers

2004 ◽  
Vol 03 (02) ◽  
pp. 127-134
Author(s):  
Kevin M. McKenzie

This paper reports on a qualitative case study that investigated how consultants source, exchange and deliver specific knowledge within a medium-sized Australian consulting firm to solve client problems in context. This detailed examination of consultants as extreme knowledge workers resulted in the proposal of an eight-stage model of interpersonal knowledge exchange. Utilising the concept of "payload knowledge" (a concept that emerged from the research data as comprising that, specific distillation of knowledge, both tacit and explicit, required to resolve an applied problem in context), respondents described how the interpersonal knowledge exchange process allows them to decontextualise their knowledge and pass it to a requesting consultant, who is able to skilfully recontextualise the content close to its original full meaning. This negotiation process relies on the community's shared language, mental models, social etiquette and cultural norms to compress and funnel the meaning of the payload knowledge to a form that can be transferred meaningfully to a requesting consultant for application to meet the specific need of the client. The process is shown to be predicable in terms of passing through eight identifiable stages, yet unpredictable in terms of knowing how each community interaction will develop into payload knowledge. Within this process, the sourcing, handover, distillation and implementation of payload knowledge are seen as an artistic endeavour, characterised by social community based exchanges that 'hop' the consultants toward their specific contextual need.

2021 ◽  
Vol 29 (1) ◽  
pp. 179-198
Author(s):  
Abdul Rahim ◽  
Halimatuzzahro

The begawe tradition, which has become the popular culture of Sasaknese, has begun shifted by the consumption of mass cultures, such as catering services, the use of tools or begawe needs, starting to be replaced by industrial products for rent or sale. The forms of commodification in the begawe tradition, especially in begibung (eating together) and betulung (helping each other), two things that become the ‘aura’ of begawe. This difference can be seen from the shifting values, from the principle of kinship to individualism; of various equipment that is transformed and then commercialized. The new ethnography in this case study becomes the basis for examining the commodification practice in the begawe tradition, which switches to catering services and traditional equipment and replaces by modern equipment. The author, who is part of the Sasak community, also takes a participatory approach in begawe events held by the community. This shows that the alienation of popular culture in society cannot be contained by massive mass culture, so that people, which were initially established with high social values, began to form individualist societies that competed to show their social status. The consumption of signs/symbols has formed a society trapped in a pseudo-need that is unwittingly oppressive. Awareness to be critical and filter the mass culture needs a sphere for negotiation to return the spirit of the social community based on kinship interaction.


Author(s):  
Aby Sene-Harper ◽  
Lauren N Duffy ◽  
Birame Sarr

While Community-based tourism (CBT) has delivered on economic opportunities in some cases, researchers have questioned the viability of its impacts, often citing inequitable distribution of benefits as a critical debilitating factor. CBT is often based on normative principles that assume all actors have equal aspirations, power, voice, and access to resources. Yet, tourism activities are embedded in the same uneven social structures that envelope and define local livelihoods. In this qualitative case study of a fishing community outside of Djoudj National Bird Park in Senegal, we analyze the way a CBT project fits within women’s and fishermen’s livelihood strategies, focusing on the social and cultural norms structuring their participation in tourism. We apply the actor-structure livelihood framework to unveil the interactions between the norms embedded in the community-level social structure (i.e. social and cultural norms) and individuals’ agency as they seek out meaningful livelihood opportunities in CBT. The results of our study show that social norms, implicit biases, and cultural identities associated with women and Black Moorish fishermen, normalize their nonparticipation in certain positions within the CBT project. Through this analysis, we highlight norms shaping other livelihood activities and how they spill into the CBT sphere. We situate our findings within the broader scholarly discussion on CBT as a tool that encourages the equitable distribution of benefits and empowerment of local communities. We also discuss livelihood perspectives, specifically actor-structure framework, as a viable approach to explore failures, challenges, and opportunities of tourism as a community development tool.


2021 ◽  
Vol 2 ◽  
Author(s):  
Mia A. Iwane ◽  
Kirsten M. Leong ◽  
Mehana Vaughan ◽  
Kirsten L. L. Oleson

Fisheries are often conceptualized through a biophysical lens resulting in management approaches that fail to account for stakeholder conflicts and sociopolitical inequities. Using a fisher engagement approach, this case study examines the sociopolitical dimensions of fisher-shark interactions in pursuit of more complete problem definitions and effective solutions. Through interviews with Hawai‘i small boat fishers and observations of a community-based shark-tagging project, we examined fisher perspective, socioeconomic landscapes, stakeholder relationships, and power dynamics. We interpreted these data using an adapted framework that mobilizes concepts from conflict theory and problem definition. We discovered that economic cost, sharks as fishing competitors, and factors of fishers' on-the-water decisions define the fisher-shark interaction problem at the dispute level. Deeper conflicts include fishers' poor perceptions of management legitimacy, degraded relationships with researchers and managers, threatened fisher identities, and poor enforcement capacity. Together, dispute and deeper conflicts limit the effectiveness of singular approaches (e.g., regulation) to mitigate fisher-shark interactions and necessitate multi-pronged solutions with substance-, process-, and relationships-based components. This case study documented one such multi-pronged strategy employing fisher-researcher knowledge exchange, collaborative research, and means of more transparent communication. This strategy has the potential to affect both dispute- and deeper-level outcomes by advancing collective understanding of sharks and shark-handling tools, fisher behavior, and reducing shark mortality. Thus, a sociopolitical approach to problem-solving may yield greater collective benefits to fisheries stakeholders and sharks, with broader implications for the systemic management of complex human and biophysical ecosystem components.


2019 ◽  
Vol 10 (5) ◽  
pp. 479-487
Author(s):  
Sawpheeyah Nima ◽  
◽  
Yupa Somboon

There are several medical drug addict treatment methods used by physicians and other health professionals worldwide. The community-based treatment and care for drug use and dependence have increased in popularity. However, little is known about whether or how Islamic spirituality model could be incorporated into formal treatment in the Muslim community. This study aimed to explore the Islamic integrated model for drug addict treatment and rehabilitation on Kratom use among Muslim adolescents in Krabi Province, Thailand. The focus group discussion and in-depth interview were carried out in chief officer, the staff of treatment service volunteers, program leaders, and families and friends of addicts during October 2017-December 2018. The results revealed that the implementation of integrated Islamic religious learning in the drug therapy session to grow the spiritual religiosity and lower relapse among Muslim youth who were previous kratom addicts. The Islamic faith-based treatment model could be declared the evidence of kratom recovery in community level.


Author(s):  
Lu Xiao ◽  
Trina Joyce Sajo

Librarian 2.0 adopts user-centered approach. This paper reports the case study of a community-based participatory approach for training librarian 2.0. The findings suggest that this approach allows the students to practice user-centered interactions, identify and integrate the user’s needs into design decisions, and develop ways of collecting the user’s feedbacks.Les bibliothécaires 2.0 adoptent une approche centrée sur l’utilisateur. Cet article présente une étude de cas sur une approche participative et communautaire visant à former les bibliothécaires 2.0. Les résultats suggèrent que cette approche permet aux étudiants d’interagir avec les usagers, d’identifier les besoins, de les intégrer dans leur processus décisionnel et de développer des moyens de recueillir les commentaires des usagers. 


Author(s):  
Ihor Pysmennyi

In recent years we’ve seen breakthrough research success in medicine and computer science enabled by novel technology advancements, data analyses capabilities and learning techniques. Despite this, quality care doesn’t have full cove­ rage even in developed countries and access to care is recognised as one of the biggest challenges to the global healthcare system. Bound with population growth in remote areas in developing regions, which lack skilled professionals and medical resources, as well as aging in developed countries this caused a strong need for increasing healthcare effectiveness. Enabled by development of cloud technologies, quick expansion of mobile network coverage and internet access Clinical Information Management Systems integrated with decision support systems, Telemedicine (inclu­ ding distributed Virtual Healthcare Teams and medical imaging), Mobile Healthcare, medical Internet of Things (mIoT), Consumer Health Informatics with personal intelligent health assistants, Health Information Exchanges and deep learning techniques for diagnostics and knowledge extraction are among the state-of-the-art solutions which are more or less successfully used for coping with the problem mentioned above. This paper reviews current situation with implementing these novel informational systems, analyses their advantages, drawbacks, implementation impediments and outcome effectiveness suggesting platform for empowering their integration and maximizing output of each module. Such solution will have a synergy effect and result in a drastic increase of medical resource utilization effectiveness, service quality and providing bigger and fuller coverage with less spending at the same time empowering knowledge exchange process and laying foundation for future development and innovations in the whole healthcare domain.


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