Composing Like an Entrepreneur: The Pedagogical Implications of Design Thinking in the Workplace

2021 ◽  
pp. 004728162110315
Author(s):  
Mason Pellegrini

Fierce competition has made innovation increasingly necessary for business success, and this has increased the importance of user-based innovation strategies like design thinking (DT). While many studies in technical and professional communication (TPC) have explored how DT can be used pedagogically, no studies have done this through investigating how DT is used as a workplace composing process. This study does exactly that. First, it presents the current state of research on pedagogical uses of DT in TPC, and then it builds upon those suggestions with an empirical study that chronicles on how two web design firms use DT to make websites. My main suggestion is to teach DT as a recursive process that allows students transcend potentially incorrect assumptions built into design tasks through gathering data not only from users, but from clients as well.

2021 ◽  
pp. 004728162110419
Author(s):  
Gustav Verhulsdonck ◽  
Tharon Howard ◽  
Jason Tham

Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.


2019 ◽  
Vol 33 (4) ◽  
pp. 437-455 ◽  
Author(s):  
Rebecca Pope-Ruark

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.


2021 ◽  
pp. 75-94
Author(s):  
Lesław Cirko

The article warns readers interested in the specialised communication against an uncritical adoption of the term professional language, which is often used in the extensive literature on the subject without care for terminological precision. The lack of awareness of the meaning of the term professional language leads to negative consequences in linguistic argumentation, such as the neglect of the current state of research in general linguistics, the contamination of the scientific term by its naive understanding in everyday communication between laypersons, or the identification of language and its use, which is a serious methodological deficiency. The reader of the specialised literature might therefore, without sufficient linguistic knowledge, mistakenly take the contents presented in the reading as self-evident and corresponding to the current state of knowledge. In the first part of the article, the aforementioned sources of interpretative dangers in reading are pointed out, using the history of research as an example. Subsequently, the reader is offered some constant points of reference fur further interpretation, which allow to recognise a stylistic-functional variety of ethnic language in the concept of professional language, including phenomena that go beyond the reduction of professional language to mere terminology. The author also pointed out the forms of acquisition and existence of the so-called professional languages, as well as the distributional features that distinguish them from other functional-stylistic varieties of the ethnic language. In conclusion, their peculiarity was highlighted, arising from the need for precise naming of phenomena and processes in the field of human activity, which is concluded by the specificity of the field; from the fact that people in the said field communicate at the expert level, and the related need for such a selection of linguistic means from the ethnic language in which communication takes place that its users communicate efficiently in the field of professional communication. The knowledge of these conditions will enable the reader to approach the relationship between language and the so-called professional language with greater understanding.


2019 ◽  
Vol 33 (4) ◽  
pp. 376-399 ◽  
Author(s):  
Lucía Durá ◽  
Lauren Perez ◽  
Magdalena Chaparro

In design thinking, extreme users have found work-arounds for common problems, but they are few in number and often overlooked in toolkits and write-ups. This article posits that positive deviance, an approach to social and behavioral change that is compatible with design thinking, offers technical and professional communicators an accessible and innovative methodology for engaging extreme users. The authors analyze a case study of how the positive deviance approach was used to address federal recidivism on the U.S.–Mexico border. They conducted a positive deviance inquiry to arrive at the everyday replicable behaviors that enabled released individuals to complete their terms of supervised release successfully, despite the odds against them and without access to special resources. The authors conclude by discussing the value and implications of focusing on extreme users.


2019 ◽  
Vol 33 (4) ◽  
pp. 456-465 ◽  
Author(s):  
Rebecca Pope-Ruark ◽  
Joe Moses ◽  
Jason Tham

As discussed throughout this special issue, interest in design thinking as a process, a set of mind-sets and practices, and also a potential addition to writing studies and technical and professional communication (TPC) program curricula has increased recently, opening discussions about the rhetorical nature of design-thinking practices. Does design thinking align with the already rhetoric scholarship on design in TPC? In this working bibliography, we pull together literative from across disciplines, popular media, and higher education media to examine design thinking from a variety of angles and to offer a starting point for peers interested in learning more.


2020 ◽  
Vol 2 ◽  
pp. 145-158
Author(s):  
Kenta Nagasawa

Purpose: This paper is a thematic literature review to examine the current state of research about Culturally Responsive Pedagogy in mathematics. The main themes are students’ perception, teacher education for pre-service teacher and professional development for teachers. Research methods/ approach: Literature was collected from Eric, which is a research engine of the education field. Also, Google Scholar is used to find articles of major scholars introduced by Dr. Rich Milner, who is the instructor of this course. Findings: Students faced microaggressions in mathematics class, which discouraged them to learn mathematics. The effect of teacher education was inconsistent in terms of the awareness of culturally responsive pedagogy and lesson plans. Research of professional development mentioned that mathematics was cultural. Implications for research and practice: It is more interesting to conduct long term or follow-up research to find the teacher’s practice after a taking professional development program. Also, it is critical to expand research scope besides African American and Latino students. Finally, evidence-based research is needed to change the political situation. Keywords: culturally responsive teaching, mathematics, teacher education, professional development, student’s perception


2013 ◽  
Vol 1 (2) ◽  
pp. 1-3
Author(s):  
João José Pinto Ferreira ◽  
Anne-Laure Mention ◽  
Marko Torkkeli

The expansion of human knowledge in all areas is largely the outcome of the activity of academic institutions and the result of their mission to contribute to the cultural, intellectual and economic development of the society, involving education, research and university extension activities. For many years, the academic community has been organizing itself in all different ways to respond to current and future needs, ensuring research integrity and recognition, and building on successive generations of peers to validate and support the launching and development of novel research streams. We owe the current state of research and development of our society to generations of scholars and scientists that have brought all of us here.(...)


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