Tourism Development: Approaches for the Future. TTRA-Canada Chapter, c/o Division of Travel and Tourism, Institute for Transportation Studies, University of Calgary, Calgary, Alberta, Canada T2N 1N4. No date. 200p. $16.50

1980 ◽  
Vol 19 (2) ◽  
pp. 25-25
Author(s):  
Dr Simon Hudson

Most experts would agree that recovery from the COVID-19 crisis will be slow (see Figure 6.2), in large part due to the impact that the crisis has had on the global travel and tourism industry (Romei, 2020). Until there is vaccine, the virus will influence nearly every sector of travel from transportation, destination and resorts, to the accommodations, attractions, events and restaurants. The first section of this chapter looks at the future for these different sectors, a future heavily influenced by technology and a heightened emphasis on health and safety. The second part of the chapter focuses on a theme that has been prevalent in this book – the need for adaptability or ‘COVID-aptability’. Consumer demands and behavior will be permanently altered by the pandemic, and all stakeholders in the travel industry will need to adapt. One part of adaptability is redesigning servicescapes – a necessity for many after the lockdown, and this is the subject of the penultimate section of the chapter. The conclusion looks at lessons learned from this crisis.


Author(s):  
Louisa Yee-Sum Lee ◽  
Philip L. Pearce

Abstract This chapter considers tourism development in Bangkok from the past to the present, and then ventures on to examine the city's future. The analysis introduces how the evolution of the city, its urbanization and the overall growth of Thai tourism more generally have shaped the present state of Bangkok. The chapter draws on existing literature augmented by in-depth interviews; specifically, six significant and influential interviewees from both the private and public sectors of Bangkok help reveal how the past and present are shaping the future of tourism in the city.


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