An empirical investigation of organizations’ switching intention to cloud enterprise resource planning: a cost-benefit perspective

2017 ◽  
Vol 35 (2) ◽  
pp. 290-302 ◽  
Author(s):  
Yu-Wei Chang ◽  
Ping-Yu Hsu
Keyword(s):  
Cloud Computing ◽  
Enterprise Resource Planning ◽  
Perceived Control ◽  
Perceived Risk ◽  
Cost Benefit ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Privacy Concerns

Although cloud computing has a number of benefits, privacy risks play a critical role in organizations’ decisions to switch to cloud services. However, few studies on cloud adoption have investigated effects of both benefits and costs on switching intention. Based on cost-benefit analysis and technology acceptance model, this study develops a research model to investigate how benefits (perceived usefulness and perceived ease of use) and costs (perceived risk and privacy concerns) influence organizations’ switching intention to cloud Enterprise Resource Planning (ERP). The model also accounts for trust and perceived control in the context of cloud computing. Perceived usefulness, perceived ease of use, and privacy concerns significantly affect switching intention. Trust can enhance perceived usefulness and perceived ease of use and reduce perceived risk. Perceived control can also reduce perceived risk and privacy concerns. The findings are useful to understand switching issues from traditional ERP to cloud ERP for both researchers and practitioners.

scholarly journals Determination the Factors that Affect the Use of Enterprise Resource Planning Information System through Technology Acceptance Model

2016 ◽  
Vol 11 (10) ◽  
pp. 91 ◽  
Author(s):  
Akca Yasar ◽  
Gokhan Ozer
Keyword(s):  
Information System ◽  
Information Systems ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model

In order to survive in today’s global competitive environment, businesses have to use information systems during management and production processes. Technology Acceptance Model (TAM) is developed by Davis (1989). According to this model, the use of a new information system depends on perceived ease of use and perceived usefulness variables. This study analyzes the factors that affect the use of Enterprise Resource Planning (ERP) software, which is an information system, in the frame of TAM variables. 236 companies that use these information systems participated in the survey. It is determined that, eleven independent variables, which are taken into consideration in the scope of user characteristics, innovative characteristics, organizational and environmental characteristics factors, have statistically meaningful and positive effect on perceived ease of use and perceived usefulness which represent TAM parameters. Similarly, it is determined that, perceived ease of use and perceived usefulness have a positive and statistically meaningful effect on the use of ERP.

scholarly journals The Usefulness and Ease of Use of a Mobile Simulation Application for Learning of ERP Systems

2017 ◽  
Vol 29 (2) ◽  
Author(s):  
Brenda Scholtz ◽  
Mando Kapeso ◽  
Ruth De Villiers
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Erp Systems ◽  
Erp System ◽  
Simulation Tools ◽  
Simulation Based ◽  
Hands On

The hands-on use of complex, industrial Enterprise Resource Planning (ERP) systems in educational contexts can be costly and complex. Tools that simulate the hands-on use of an ERP system have been proposed as alternatives. Research into the perceived usefulness (PU) and perceived ease of use (PEOU) of these simulation tools in an m-learning environment is limited. As part of this study, an m-learning simulation application (SYSPRO Latte) was designed based on experiential learning theory and on a previously proposed theoretical framework for m-learning. The application simulates the hands-on experience of an ERP system. The purpose of this paper is to analyse the results of a study of 49 students who used SYSPRO Latte and completed a questionnaire on its PEOU and PU. The results revealed that students perceived SYSPRO Latte to be easy to use and useful, and verified other studies identifying a correlation between PEOU and PU. The study also confirmed the benefits of simulation-based learning and m-learning particularly for content presentation. The importance of considering design principles for m-learning applications was highlighted. This study is part of a larger, comprehensive research project that aims at improving learning of ERP systems in higher education.

scholarly journals Pengaruh Perceived Usefulness, Perceived Ease Of Use, Attitude Toward Using Dan Behavior Intention To Use Terhadap Actual System Use Dalam Implementasi Teknologi Enterprise Resource Planning (ERP) System (Studi Pada End User ERP System Di PT Semen Gresik)

2019 ◽  
Vol 2 (2) ◽  
pp. 31-46
Author(s):  
Niswah Muliati
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Actual System ◽  
Erp System ◽  
Behavior Intention ◽  
Behavioral Intention To Use

All dimensions of corporate experience in technology development, therefore the management has to be resourceful and scrupulous to take notice of the latest technological developments as part of efforts to optimize the expected performance and progress. One proof of current information technology advancement is the implementation of Enterprise Resource Planning system (ERP). The results of this research showed an effect of perceived ease of use to perceived usefulness is 72,9% (R 2 = 0,531, t = 12,882) , the perceived ease of use to attitude toward using is 60,1% (R 2 = 0,702, t = 8,927) , the perceived usefulness to attitude toward using is 29,1% (R 2 = 0,702, t = 3,564) , the attitude toward using of behavioral intention to use is 74,1% (R 2 = 0,549, t = 14,778) , and the behavioral intention to use the system to actual system use is 36,2% (R 2 = 0,131, t = 4,603). This research proves that the user acceptance of a technology strongly influenced by perceived ease of use and perceived usefulness which are emerging acceptances and then behavior intention to use where as to reveal the using of a real system in the intensity of usage time

Investigating the Adoption of ERP Systems

2020 ◽  
Vol 13 (1) ◽  
pp. 96-117
Author(s):  
Sahem Isam Al-Adwan ◽  
Abdel salam Abdel hammed Habahbeh
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Planning System ◽  
Perceived Ease Of Use ◽  
Software Usability ◽  
Task Support ◽  
The Impact

Software usability is one of the important issues of human computer interaction. It is a critical quality factor that controls the quality and the performance of any interactive software. This study aims to investigate the impact of usability attributes on end-user's acceptance of enterprise resource planning by extending the technology acceptance model to include five usability attributes, namely: task support, presentation, navigation, learnability and memorability. At the time of writing this article, to the best-known knowledge, there have been no studies in Jordan that have investigated the impact of software usability on the end users' continuous intention to use an enterprise resource planning system. The proposed research model is validated by conducting a survey from Dawacom Pharmacies based in Amman, Jordan. The results show that nine out of eleven hypotheses are significant. The findings indicate that all attributes have a significant impact on user acceptance. Except, the task support does not have a significant effect on perceived usefulness and perceived ease of use.

scholarly journals Users Satisfaction and ERP Implementation Success

2011 ◽  
Vol 3 (5) ◽  
pp. 265-272 ◽  
Author(s):  
Muhammad Jamil Anjum
Keyword(s):  
Enterprise Resource Planning ◽  
User Satisfaction ◽  
Success Factors ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Erp Implementation ◽  
Erp System ◽  
Internal Support

An Enterprise Resource Planning (ERP) system encompasses the mechanisms and inklings conducted for the solidified management of enterprise as all-inclusive from the discernment of consequential exertion of management expedients to embellish the expedience of the business. Several organizations have implemented ERP system but none of them has claims the desire results. User satisfaction is considered as central indicators of ERP project success. This study was conducted in Pakistani industry with the purpose to indentify and ensure potential success factors of ERP implementation. On the bases of extensive theoretical underpinning, measurement constructs of success factors of ERP implementation were identified. Survey instrument was developed from those success factors. Total three hundred and fifty questionnaires were distributed randomly to ERP users working in Telecom, engineering, Oil and Gas and Government sector. Out of distributed questionnaires two hundred and twenty eight (N=228) questionnaires were retrieved back. The responses were systematically entered, cleaned, and screened in statistical package for social science (SPPS). The core statistical techniques used in this study are regression and correlation analysis. The study finds that user satisfactions have positive and significance relationship with perceived usefulness of ERP system, Perceived ease of use of ERP, Internal support and compatibility of ERP system whereas as results demonstrability of ERP system is found to insignificantly related to ERP user satisfaction. The study further investigates that perceived usefulness, perceived ease of use, internal support, and compatibility of ERP system is perceived as important factors for ERP success. The findings suggests that all those interested in better business results and reliable business solutions should consider proper procedure review of software capabilities with confined focus on results demonstrability before embarking on ERP system implementation.

scholarly journals Factors Influencing the Continuance Use of Mobile Social Media:The Effect of Privacy Concerns

2015 ◽  
Author(s):  
Kwame Simpe Ofori ◽  
Eli Fianu ◽  
Otu Larbi-Siaw ◽  
Richard Eddie Gladjah ◽  
Ezer Osei Yeboah Boateng
Keyword(s):  
Perceived Risk ◽  
Structural Equation ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Privacy Concern ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Privacy Concerns

With over 800 million active Whatsapp users, Mobile Social Networks (MSNs) have become one of the most vital means of social interactions, such as forming relationships and sharing information, sharing personal experiences. The mass adoption of MSN raises concerns about privacy and the risk of losing one’s personal information due to personal data shared online. This paper sought to examine the role of Privacy Concerns in the continuance use of Mobile Social Media. The Effects of factors such as Perceived Ease of Use, Perceived Usefulness and Perceived Risk and Perceived Enjoyments on Satisfaction and Continuance intention were also explored. Survey data was collected from 262 students in Ghana Technology University College and analysed using the Partial Least Square approach to Structural Equation Modelling with the use of SmartPLS software. Results from the analysis showed that Perceived Usefulness, Perceived Risk and Perceived Enjoyment were significant predictors of Satisfaction. Satisfaction in turn was found to be a significant predictor of Continuance Intention. Satisfaction also mediated the paths between Perceived Risk, Privacy Concern and Continuance Intention. The results are discussed and practical implications drawn.  

Using Technology Acceptance Model to Study Customers’ Perception Towards Green Banking

Think India ◽  
2019 ◽  
Vol 22 (3) ◽  
pp. 402-409
Author(s):  
Deepak Shrivastava ◽  
Apurva Shrivastava ◽  
Gyan Prakash
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Perceived Risk ◽  
New Technology ◽  
Banking System ◽  
Point Of View ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model

Tech-friendliness in this new era is an important quotient considered and the persons’ acceptance towards the technology frequency matters a lot. But still the frequency varies from person to person, this brought in the concept of Technology Acceptance Model given by Fred Davis in 1989. The theory of TAM is based on two theories that are Theory of Reasoned Action and Theory of Planned Behavior, TAM is extended version of these two. Green Banking is a new technology introduced by the banks that focuses on the growth of Sustainable development and Banking system too. Thus, banks ask their customers to use it or practice it in their daily life transactions. But every customer has their own point of view on the usage of Green banking. Thus, the research aims to understand the customers’ perception towards the Green Banking for this TAM is used. The research states that Perceived risk is the primary factor that is followed by perceived usefulness and perceived ease of use that impacts the decision to use green banking. Thus, the behavioral intention results in actual use of green banking usage for which people are trying to accept the new technology. So, the banks have earned points for creating awareness among their customers but still they have to work hard and clarify their customers’ problems and vanish that hitch that is stopping them to use green banking easily.

A Study on Behavior Intention to Adopt Mobile Banking Apps

2021 ◽  
Vol 13 (2) ◽  
pp. 60-72
Author(s):  
Phan Dai Thich
Keyword(s):  
Social Influence ◽  
Perceived Risk ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Influential Factor ◽  
Mobile Banking ◽  
Perceived Ease Of Use ◽  
Behavior Intention ◽  
Intention To Adopt ◽  
Tam Model

This study aims to examine the factors influencing consumers' behavior intention to adopt mobile banking apps. The research uses the TAM model with additional variables such as social influence and perceived risk to evaluate how these factors impact the behavior intention of young customers toward adopting mobile banking services. PLS-SEM was used as the main research method. The findings from this paper reaffirmed that perceived usefulness and social influence are the most influential factor in behavior intention, but perceived ease of use and perceived risk showed insignificant impacts on young consumers' behavior intention in Vietnam. This paper also found that perceived ease of use had no direct impact on behavior intention but an indirect impact through facilitating perceived usefulness. This subject makes a practical and academic contribution in the context of a developing country where is lacking research in mobile banking apps.

Adoption of Mobile Commerce Technology

2012 ◽  
Vol 3 (2) ◽  
pp. 36-49 ◽  
Author(s):  
Emad Abu-Shanab ◽  
Osamah Ghaleb
Keyword(s):  
Technology Acceptance ◽  
Perceived Risk ◽  
Empirical Test ◽  
Mobile Commerce ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Privacy Concerns ◽  
Perceived Trust ◽  
The Impact

This research extended the Technology Acceptance Model (TAM) with perceived trust and perceived risks (security and privacy concerns) constructs to identify the impact of these factors on Jordanian users’ intentions to adopt mobile commerce (m-commerce). An empirical test was used utilizing 132 responses from students in two public universities in Jordan. Results indicated that perceived trust, perceived usefulness, and perceived ease of use are major influencers of mobile commerce adoption. On the other hand, perceived risk factors (security and privacy concerns) were not significant in this relation. Discussion, conclusion and future work are stated at the end of this paper.

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