scholarly journals How do public librarians constitute information literacy?

2017 ◽  
Vol 51 (2) ◽  
pp. 473-487 ◽  
Author(s):  
Andrew Demasson ◽  
Helen Partridge ◽  
Christine Bruce
Keyword(s):  
Information Literacy ◽  
Public Libraries ◽  
Public Library ◽  
Evidence Base ◽  
Social World ◽  
The Public ◽  
The Social ◽  
Phenomenographic Study ◽  
Public Librarians ◽  
New Evidence

The public library has historically been entrusted with the design and delivery of services and programmes aimed at supporting the information literacy needs of the community-at-large. However, despite that central role little research has been devoted to understanding the ways in which public librarians, the conduit between the programme and the public, constitute the very concept (information literacy) they are delivering. This study has sought to redress that inequity by way of a phenomenographic study into the ways in which public librarians constitute information literacy. Data was collected via 20 semi-structured, one-on-one interviews with public librarians working in Queensland, Australia. The study revealed that the respondents constituted information literacy in four ways, as: intellectual process, technical skills, navigating the social world and gaining the desired result. Those findings and the attending study will help to provide a new evidence base that assists in the design and delivery of activities supporting future information literacy endeavors in the nation’s public libraries.

scholarly journals Information literacy instruction in public libraries

2020 ◽  
Vol 14 (2) ◽  
pp. 71
Author(s):  
Miriam Louise Matteson ◽  
Beate Gersch
Keyword(s):  
Information Literacy ◽  
Information Needs ◽  
Public Libraries ◽  
Academic Library ◽  
Public Library ◽  
Effective Instruction ◽  
Situational Factors ◽  
Instructional Interactions ◽  
The Public ◽  
Public Librarians

Extending from existing research on how public libraries offer information literacy (IL) instruction through classes or programs, the purpose of this research was to explore how public librarians provide IL instruction through individual interactions with patrons. US public librarians recorded their impressions of instructional interactions over a five-day period using an online diary instrument. Key findings were that public librarians incorporate a range of IL concepts in their interactions with patrons, across a wide variety of expressed information needs, with most of the instruction directed toward helping patrons plan their information tasks, access information, and judge information. Secondary themes showed that although librarians believed strongly in the value and importance of providing instruction, individual and situational factors presented barriers to effective instruction. This research contributes to an understanding of how IL instruction in public library settings differs from school and academic library settings and raises some questions around the need for instructional resources focused more specifically around the needs of the public library to facilitate effective instruction.

The Role of the Public Library in Developing Canadians’ Information Literacy Skills

2013 ◽  
Author(s):  
Heidi Julien ◽  
Reegan Breu
Keyword(s):  
Information Literacy ◽  
National Survey ◽  
Potential Role ◽  
Public Libraries ◽  
Public Library ◽  
Literacy Skills ◽  
The Public ◽  
Information Literacy Skills ◽  
Public Librarians

This paper reports on a national survey of information literacy (IL) instruction in urban and rural public libraries, and public librarians’ attitudes towards these services. The survey is the first phase of a study exploring the actual and potential role of Canadian public libraries in developing the public’s IL skills.Cette étude présente un sondage national sur les programmes de connaissances informationnelles (CI) dans les bibliothèques publiques urbaines et rurales et les attitudes des bibliothécaires envers ces services. Le sondage constitue la première étape d’une étude exploratoire sur le rôle réel et potentiel des bibliothèques publiques canadiennes dans le développement des connaissances informationnelles (CI) du public. 

Immaterial labour, public librarians, and third-generation public libraries

2016 ◽  
Vol 117 (3/4) ◽  
pp. 186-200 ◽  
Author(s):  
Siobhan A Stevenson
Keyword(s):  
Discourse Analysis ◽  
Critical Discourse Analysis ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
The Public ◽  
The Future ◽  
Public Librarians ◽  
Policy Arena ◽  
Blind Spots

Purpose – The purpose of this paper is twofold: first, to draw attention to one specific upper-level government policy document in which a discourse of perpetual innovation and customer service is promoted, and the kinds of questions such discursive interventions raise for the future of work in public libraries; and second, to demonstrate the explanatory potential of the concept of immaterial labour for questions relating to emerging labour processes in libraries. The concepts of “prosumer” and Web 2.0 are included as discursive resources of relevance to any discussion of immaterial labour. Design/methodology/approach – This paper presents a critical discourse analysis of a public policy visioning document for public libraries in Ontario, Canada, with reflections on related literatures. Findings – The concept of immaterial labour provides an additional analytic tool suitable for questions of relevance to public librarians and library scholars. Within the government text under review which deals specifically with the future of the public library to 2020, the identity of the public librarian is alarmingly absent. Conversely, the library patron as a producer and consumer is privileged. Research limitations/implications – Failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for public library professionals, educators and researchers. Practical implications – This paper demonstrates the value of a discourse analysis for uncovering the ideological dimensions of policy documents, while simultaneously modelling the method using the kind of policy text commonly produced in governments around the world. Social implications – This paper shows how failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for the public library community. Originality/value – This paper contextualizes the immaterial and volunteer labour of the public library user as producer/consumer in the context of the future of the frontline professional and waged librarian.

Redeploying public librarians to the front-lines: prioritizing digital inclusion

2016 ◽  
Vol 65 (6/7) ◽  
pp. 370-385 ◽  
Author(s):  
Siobhan A. Stevenson ◽  
Caleb Domsy
Keyword(s):  
Customer Service ◽  
Formal Education ◽  
Public Libraries ◽  
Public Library ◽  
Digital Inclusion ◽  
Front Line ◽  
Content Type ◽  
The Public ◽  
Public Librarians ◽  
Public Librarian

Purpose This paper aims to draw attention to the quiet, if inadvertent, disappearance of the front-line public librarian, as libraries make difficult organizational choices in the struggle to survive the relentless pressures to cut costs on one side while supporting a market ethos of customer service on the other. Design/methodology/approach Informed by the preliminary findings of a pan-Canadian study of labour in large urban public libraries and a review of professional and academic literatures dealing with contemporary service trends, four models/proposals [(1) participative, (2) community-led, (3) managerial/leadership and (4) digital inclusion] are critically reviewed with respect to their positioning of the front-line professional librarian. Findings The paper concludes with an argument in favor of one of these proposals because it supports the relevance of public librarians in service to their communities while remaining true to the democratic aspirations of this vital public service within our increasingly complex information societies. Research limitations/implications The implication of this work is that by drawing our attention to the contradictions inherent within contemporary and popular library initiatives, the disconnect between formal education and professional practice is highlighted, thus providing a foundation for new empirical research into the changing nature of waged work (professional and non-professional) in public libraries. Practical implications Failure to situate the professional public librarian strategically and unambiguously within the rapidly evolving roles of the public library has implications for LIS educators, employers and, as significantly, current and future students. Social implications Despite the high rates of connectivity among Western nations and the increasing sophistication of their populations, the digital divide persists among a growing urban and rural underclass. Building, maintaining and promoting a strong and accessible municipal information infrastructure, one could argue, is what public librarianship is all about. Originality/value This paper’s identification and critical review of the four dominant service models proposed for the present public library represents the first time that these literatures have been assembled together and critically interrogated for their implications for the work of public librarians. Given the importance of the question “what is the future role of the public library”, a critical analysis of the key contenders is a necessary exercise, as is shifting the subject of the conversation away from the customer and onto the professional public librarian.

Implementation of information literacy programmes in public libraries

2016 ◽  
Vol 33 (2) ◽  
pp. 17-22 ◽  
Author(s):  
George Kingori ◽  
Dorothy Njiraine ◽  
Stephen Maina
Keyword(s):  
Information Literacy ◽  
Public Libraries ◽  
Public Library ◽  
Information Resources ◽  
National Library ◽  
Content Type ◽  
The Public ◽  
Qualitative Approaches ◽  
Major Player

Purpose The purpose of this study is to examine the implementation of information literacy programmes in the public libraries in Kenya as demonstrated through a case study of the major public library in the country – Kenya National Library Service (KNLS). Design/methodology/approach The use of a case study research design made it possible to establish in-depth personal views, opinions and attitudes of the various respondents through face-to-face interviews and questionnaires. Both quantitative and qualitative approaches were used to collect data from the respondents. Purposive and random sampling techniques were used, and data were analyzed. Findings Major findings of this study indicated that the majority of users at the KNLS relied heavily on the print information materials, while some users, especially researchers, utilized the Internet for their academic work or research. The findings indicated that information literacy should be embedded in the information literacy programmes in all public libraries. Research limitations/implications The study was confined to the KNLS. A much wider scope could be untenable, necessitating such limitation. Practical implications As KNLS is the national library charged with the responsibility of providing public library services, it is a major player in terms of policies and guidelines. The study will encourage users in public libraries to appreciate the importance of information resources and also sensitize public library administrators to support information literacy programmes. Social implications The study will enable the educational administrators to develop and plan relevant instructional models related to information literacy, critical thinking and independent learning. The challenges and solutions experienced at the KNLS can be applied in other public libraries in Kenya. Originality/value The study identified the various gaps and challenges that exists in implementation of information literacy programmes in public libraries. Major recommendations of this study are: users should be provided with training on use of information resources; library staff should be provided with methodology skills to make them effective trainers; and public libraries should partner with other stakeholders to provide information literacy programmes. In addition, adequate funding for physical, material and human resources should be provided to facilitate the implementation of information literacy programmes in the public libraries in Kenya.

scholarly journals Research activities in public libraries-findings from fieldwork: Facts and methods

2013 ◽  
Vol 22 (71) ◽  
pp. 15-23
Author(s):  
Deborah Goodall
Keyword(s):  
Public Libraries ◽  
Comparative Method ◽  
Public Library ◽  
Research Capacity ◽  
Service Development ◽  
Research Activity ◽  
The Public ◽  
Research Activities ◽  
Library Research ◽  
The Social

Reports current research activities in public library services drawing from a series of interviews with 20 chief librarians. Findings reinforce earlier perceptions and findings about public library research activities. Of particular concern is the fact that research activity and method is largely confined to'simpler' issues of operational service development and does not extend to 'harder' research addressing the social and economic impact of the service. To assess trustworthiness and make best use of the data the interview transcripts are analysed using three techniques: initial data analysis by coding down, dilemma analysis, and intensive analysis carried out using the constant comparative method. Concludes that the restricted research capacity within the public library sector may endanger the realisation of its strategic potential.

scholarly journals Convite à emancipação à luz da mediação da informação makerspace e inovações no contexto da biblioteca pública

2021 ◽  
pp. 71-85
Author(s):  
Mariana Rodrigues Gomes de Mello ◽  
Everton da Silva Camillo ◽  
Leda Maria Araújo ◽  
Fabiana Sala ◽  
Rosemari Pereira dos Santos Alves
Keyword(s):  
Information Science ◽  
Public Libraries ◽  
Public Library ◽  
Research Problem ◽  
Social Dimension ◽  
Library And Information Science ◽  
Exploratory Research ◽  
The Public ◽  
The Social ◽  
Number Of Publications

The public library brings with itself the social dimension, which creates a space for training and social change. However, society requires innovations and libraries are part of this context. Thus, this work is justified by understanding the role that public libraries have for society. It lacks spaces for access to innovative technologies and information mediation actions. To make the research feasible, the research problem consists on the following question: to what extent do the investigations on public libraries aim at increasing innovation and makerspaces to reinforce their social function? Then, the aim of this study is to ascertain the number of publications in scientific journals that relate innovation and the makerspace in the emancipatory context of public libraries. Methodologically, it was drawn a qualitative and quantitative exploratory research. An exploratory search was carried out in databases considering papers pusblished by authors dealing with the themes, as well as in the abstracts of papers in journals and proceedings in the databases Library and Information Science Abstracts (LISA) and the Base de Dados Referenciais de Artigos de Periódicos em Ciência da Informação (BRAPCI). Findings reveal that it lacks the relationship between public libraries, makerspace and information mediation, concomitantly, in investigations in the area of Information Science between the years 2009 and 2019.

scholarly journals An elephant in the room?

2018 ◽  
Vol 12 (1) ◽  
pp. 4 ◽  
Author(s):  
Diana Hackett
Keyword(s):  
Information Literacy ◽  
Text Analysis ◽  
Public Libraries ◽  
Academic Research ◽  
Public Library ◽  
Small Scale ◽  
Active Citizenship ◽  
Digital Inclusion ◽  
The Public ◽  
Information Skills

Despite its recognised role in education, lifelong learning and active citizenship, the term information literacy (IL) is rarely used in the context of public libraries. At a time when public libraries are operating in an environment of financial austerity and are under increasing pressure to demonstrate the value of their role in UK society, this paper presents the findings of a small-scale research project examining the narratives surrounding public libraries and IL. Through a qualitative text analysis, a picture is built up of the roles of public libraries as presented by government, professional organisations and charitable organisations. This analysis shows that IL is not a concept explicitly associated with public libraries; that the government’s focus is on public libraries’ role in delivering digital inclusion while at the same time depicting a largely passive role for libraries and diminished role for professional library staff; and that while current library advocacy supports this digital role, it does not effectively address the deeper need for transferrable information skills. Based on this analysis, this paper recommends greater collaboration between academic research, higher education, and the public library sector, with a view to fostering a better understanding of IL and its potential to create a wider, more educationally-focussed role for public libraries and their staff.

Changes in Customer Behavior

2011 ◽  
pp. 230-236
Author(s):  
R. Wright Rix
Keyword(s):  
Information Literacy ◽  
Public Libraries ◽  
Information Access ◽  
Public Library ◽  
The Internet ◽  
Research Information ◽  
The Public ◽  
The Past ◽  
Customer Preferences ◽  
Online Tools

Today’s library customers exhibit a decreasing tendency to regard the public library as the primary local repository of research information. The rise of the Internet is at the root of this and many other changes that have taken place in public libraries during the past twenty years. Customer preferences have shifted away from print tools in favor of the simplest available online tools. A pervasive user expectation is that information access should be free, easy, and immediate. Information literacy issues continue to occupy a growing portion of librarians’ time. As customer needs and expectations evolve, so must the library’s services and products.

Public libraries and the social web: a review and analysis of the existing literature

2019 ◽  
Vol 76 (1) ◽  
pp. 197-211 ◽  
Author(s):  
Namjoo Choi ◽  
Lindsey M. Harper
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Future Research ◽  
Library Services ◽  
Social Web ◽  
Content Type ◽  
The Public ◽  
General Acceptance ◽  
Literature Searches ◽  
The Social

Purpose The purpose of this paper is to update Carlsson (2015), which examined the research on public libraries and the social web published from 2006 to 2012, and it also intends to go beyond Carlsson (2015) by including six additional variables. Design/methodology/approach Literature searches were performed against Web of Science Core Collection and EBSCOhost databases. By adapting Carlsson’s (2015) three level key phrase searches, which were then complemented by chain searching, a total of 60 articles were identified and analyzed. Findings In comparison to Carlsson (2015), this study shows that the recent research, published between 2012 and 2018, leans toward a more general acceptance of the social web’s usage to improve the services provided by public libraries; that the public library is rarely premised to be in a state of crisis; and that the social web is mostly perceived as having a complementary relationship with librarianship and library services. The findings from analyzing the six additional variables are also presented. Research limitations/implications The findings from this study provide LIS professionals a greater understanding of where the research stands on the topic at present, and this study also identifies gaps in the literature to offer insight into the areas where future research can be directed. Originality/value Given the continued popularity of social web usage among public libraries, this study examines the literature published on the social web in the public library context between 2012 and 2018 and offers implications and future research suggestions.

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