scholarly journals The employment status of food delivery riders in Europe and the UK: Self-employed or worker?

2021 ◽  
pp. 1023263X2110518
Author(s):  
Delphine Defossez
Keyword(s):  
Business Models ◽  
Legal Status ◽  
Food Delivery ◽  
Social Rights ◽  
Daily Lives ◽  
Flexible Working ◽  
New Business ◽  
Employee Relationship ◽  
New Type ◽  
The Uk

Online platforms are revolutionizing our daily lives in an attempt to make it easier by offering innovative services. They also have introduced radical new business models which provide a new type of flexible working, facilitating employment. While platforms are revolutionary vehicles, they also denied workers status, resulting in food delivery riders facing precarious working conditions. The current regulatory framework is underdeveloped and unable to guarantee basic social rights to platform workers, except for Spain. At the same time, delivery workers are fighting to get some form of recognition and protection. Consequently, courts have been increasingly requested to determine the riders’ legal status. However, courts are struggling in characterizing those employment relationships resulting in disparities. For instance, the Cour de Cassation in France has established that an employer-employee relationship existed while the UK High Court denied worker status to Deliveroo riders. This lack of harmonization and different rulings could result in the application of EU rules in some countries but not others. It might, therefore, be time for the EU to start recognizing and regulating these jobs to offer better worker protections.

Suppliers in the privatised UK wastewater market and their possible moves towards integrated solutions

Water Policy ◽  
2006 ◽  
Vol 8 (6) ◽  
pp. 559-572 ◽  
Author(s):  
Charlotta Windahl
Keyword(s):  
Value Chain ◽  
Support Services ◽  
System Integration ◽  
Business Models ◽  
Spare Parts ◽  
New Business ◽  
Water Companies ◽  
The Uk ◽  
New Business Models ◽  
New Strategies

An increasing number of companies in the capital goods industry are turning towards new strategies where the focus is to add value for customers by providing integrated solutions (combining products and services), instead of selling components, spare parts and support services. These new strategies represent moves in the value chain and create a need for new business models as well as new competencies. In this paper, the fairly new concept of integrated solutions is explored in the context of a privatised industry. The findings are based on empirical case studies carried out at two companies supplying products and services to the UK wastewater industry. In the UK, both water companies and their suppliers are influenced by economic and environmental regulations, an increased focus on cost, and outsourcing. On one hand, the two manufacturers have increased their competence with respect to system integration and operational services – competencies for supplying integrated solutions. On the other hand, a fragmented and vertically structured market with a multitude of different actors increases the distance between the water companies and the manufacturers. In addition, the division of the industry into a capital and operational side complicates the coordination between new sales and services.

scholarly journals critical analysis of the job instability in platform economy

2021 ◽  
Vol 11 (2) ◽  
pp. 122-144
Author(s):  
Rocío Gallego Losada
Keyword(s):  
Business Models ◽  
Pension System ◽  
Protective Action ◽  
Legal Framework ◽  
Social Rights ◽  
Public Pension System ◽  
New Business ◽  
Labour Legislation ◽  
Job Instability ◽  
Platform Economy

This article reflects on the vulnerability of the new digital platform workers regarding their social rights, a highly controversial issue at the doctrinal and jurisprudential levels. Firstly, we analyse the greater job instability and lack of protection experienced by the workers in this type of platforms, and the labour legal framework that derives from these new business models. In this sense, the current doctrine can be grouped into two positions: a first one which defends that these workers should be considered employees and, therefore, remain under the umbrella of the general labour legislation; and a second one, that proposes a legal transformation to include these special workers. Secondly, we analyse the effects derived from the growing development of the platform economy for the Spanish Social Security system. This analysis focuses both on the effects of the protective action of the welfare state for their workers, as well as on its impact on the financing of the public pension system. The article draws a series of final conclusions warning about the possible crash of the fundamental social rights of platform workers.

scholarly journals Examining the Factors that Influence Consumer Satisfaction with Online Food Delivery in Klang Valley, Malaysia

2021 ◽  
pp. 88-95
Author(s):  
Huikok Tan ◽  
Vincent Wee Eng Kim
Keyword(s):  
World War Ii ◽  
Consumer Satisfaction ◽  
Service Providers ◽  
Food Service ◽  
The United States ◽  
Food Delivery ◽  
Perceived Price ◽  
New Business ◽  
Malaysian Consumer ◽  
The Uk

In World War II, female volunteers participated in the work of delivering food to soldiers. The idea of food service delivery spread from the UK to the United States, and food delivery has become a new business model worldwide. In 1987, Pizza Hut began to order by phone and provide food delivery services to capture market share. With the development of the internet and the popularity of smartphone, online ordering and online food delivery (OFD) have become a trend, lifestyle and multibillion-dollar business. In 2017, Malaysia's online food delivery boomed. There are numerous food ordering service platforms on the market, including FoodPanda, Uber Eats (now changed to GrabFood), Honestbee, Dahmakan, DeliverEat, Running Man Delivery, etc. Hence, this research aims to identify factors that continue to influence Malaysian consumer satisfaction with online food delivery after the COVID-19 pandemic and in the future. The results show that perceived price, promotion & discount, convenience motivation, service approach quality, and food quality positively impact the trend factors of OFD services. These findings can provide essential insights for OFD service providers, the restaurant industry and academics, critical for OFD services to improve consumer satisfaction.

DIGITAL ECONOMY AND GLOBALIZATION: THE IMPORTANCE OF DIGITAL ENTREPRENEURSHIP DEVELOPMENT

2020 ◽  
Vol 6 (3) ◽  
pp. 17-20
Author(s):  
Farxod Tursunov ◽  
Keyword(s):  
Business Models ◽  
Digital Economy ◽  
Management Systems ◽  
Entrepreneurship Development ◽  
New Business ◽  
Definition Of ◽  
Digital Enterprise ◽  
New Business Models ◽  
Digital Entrepreneurship

The article discusses the role of the digital economy in the development of the country, how it becomes the basis of the economy, new business models and management systems. The opinion of scientistsis analyzed, a definition of a digital enterprise is given

Arts, Culture and the City: An Overview

2020 ◽  
Vol 46 (2) ◽  
pp. 10-21
Author(s):  
Charles Landry
Keyword(s):  
Business Models ◽  
Creative Economy ◽  
City Development ◽  
The Arts ◽  
Industrial Buildings ◽  
Social Innovations ◽  
New Business ◽  
Culture Heritage ◽  
Physical Assets ◽  
Social Importance

More people, more organizations, more towns, cities, regions and countries for more reasons have found that over the last 30 years the arts, their broader culture and overall creativity has something in it for them in renewal and revitalization. Over the last decade there have been over a hundred studies of the economic and social importance or impact of the arts, culture, heritage, the recycling of buildings for cultural purposes, creative quarters and the creative economy across the world. Yet there is much more to the arts, culture and creativity in city development. Places in transition urgently need to develop an overall culture of creativity cu ing across all domains within which the arts can be significant. This can be a painful exercise as old certainties crumble and systems, like education, need rethinking. Yet this can unleash new social innovations, new business models and new forms of citizen engagement. Renewal and transformation together are a cultural project involving a shift in mindset and perspective. Creativity is a primary resource as it creates the conditions from which innovations can emerge. Within this the creative economy sectors, especially when aligned to the dramatic digitization dynamic, play a significant role in developing new products and services, generating jobs, anchoring identity and helping expression. Cultural activities and programming and the physical assets of places, their heritage and older industrial buildings are significant elements in the renewal repertoire.

Sign in / Sign up

Export Citation Format

Share Document