A Multilevel Review of Hospitality Industry Work–Family Conflict Research and a Strategy for Future Research

2019 ◽  
Vol 44 (1) ◽  
pp. 3-44 ◽  
Author(s):  
John W. O’Neill ◽  
Kayla Follmer

Work–family conflict has become a growing area of research in the hospitality field. Research has previously shown that employees who experience conflict between their work and family roles are likely to report negative individual and job-related outcomes. Given the serious outcomes associated with work–family conflict, it is essential for researchers and practitioners to better understand why and when it occurs, as well as to identify possible interventions that may lessen its impact on employees. This systematic review synthesizes and summarizes the extant literature as it relates to work–family conflict. The results from the review provide insight into the well-established antecedents and outcomes of work–family conflict, while also highlighting areas that may require additional attention. The review concludes with a discussion of future research directions that may be used to advance the study of work–family conflict research.

2020 ◽  
Vol 5 (7) ◽  
pp. 113-123
Author(s):  
Suzana Mohd Hanifa ◽  
Zanariah Ismail ◽  
Soadah Ahmad ◽  
Zarinah Arsat

Nursing is a female-dominated profession and is commonly considered as a stressful and challenging job. The nature of the nurses’ work, which is highly demanding, brings about difficulties in balancing work and family life, further resulting in work-family conflict. Apart from workplace stressors, work-family conflict has been identified as one of the factors that can threaten nurses' psychological health. This literature review thus sought to identify the factors associated with nurses’ experience of work-family conflict and its consequences to their psychological health. Accordingly, this literature review found that nurses’ work characteristics, namely, shift work, job demand and individual factors, significantly influence work-family conflict, which may in turn affect their psychological health in several ways. Future research should focus on positive conditions or resource-based perspectives that can help nurses in reducing work-family conflict and enhancing their health and well-being.  


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Weihe Li ◽  
Hanying Tang ◽  
Hongyu Ma ◽  
Jing Zhang ◽  
Nan Zhang

PurposeThis study introduced a focus on work flexibility-worry and intended to test whether work flexibility-worry would weaken the strengthening power of work flexibility-willingness on the relationship between work flexibility-ability and work–family conflict from the perspective of person–situation interaction.Design/methodology/approachParticipants were 924 employees recruited by the snowballing technique. They completed questionnaires about demographics and work flexibility. Multivariate stepwise regression was used to analyze the collected data.FindingsResults showed that work flexibility-ability can reduce work-to-family conflict. However, this effect is most pronounced only among individuals with a high work flexibility-willingness who simultaneously experience low work flexibility-worry.Practical implicationsFor organizations that want to provide work flexibility benefits to employees, they should not only pay attention to employees' personal preference for work flexibility but also create a climate in which all employees are allowed to use the flexibility supply without criticism from coworkers and without impacting organizational evaluations, which can benefit employees' functioning in both their work and family roles.Originality/valueThis study clarified the joint role of willingness and worry in predicting the extent to which work flexibility-ability reduces work–family conflict, which helps organizations to better understand the conditions under which work flexibility can better reduce work–family conflict.


2019 ◽  
Vol 31 (2) ◽  
pp. 812-829 ◽  
Author(s):  
Su-Ying Pan ◽  
Ying-Jung Yeh

Purpose Work–family research has established the existence of a crossover effect, wherein a given perception is transferable between two intimate persons. However, little research has been done to delineate this crossover process. Therefore, grounded in the conservation of resources theory, the present study aims to examine why and how a supervisor’s work–family conflict (WFC) is related to his or her subordinates’ WFC. The authors focus on three resource-related mechanisms and explore the consequences of subordinates’ WFC. Design/methodology/approach Questionnaire surveys were collected from 180 supervisor–subordinate dyads from five hotels. Mplus was used to test the framework. Findings The results support the notion that supervisor’s negative affect and subordinate’s workload account for the crossover effect of WFC. Moreover, subordinates’ WFC is found to be related to lower job satisfaction and higher turnover intention. Research limitations/implications The current study highlights the downward effect of supervisors’ WFC, a phenomenon that has been understudied in the extant research. Alternative mediators or moderators in the relationship between supervisors’ WFC and subordinates’ WFC can be explored by future research. Practical implications Hotels should help supervisors to effectively manage the work and family dynamic through training and changing the “face time” culture. Originality/value Grounded in the conservation of resources theory, the authors propose a framework that incorporates WFC into the crossover model.


2011 ◽  
Vol 11 (2) ◽  
pp. 221-268 ◽  
Author(s):  
Margaret A. Shaffer ◽  
Janice R. W. Joplin ◽  
Yu-Shan Hsu

Given the dominance of work—family research within the context of the United States and a disparate and fractured understanding of the dynamic interplay between work and family for those who live and work beyond the borders of the United States, we review and synthesize 219 empirical work—family studies that have targeted employees outside of the United States. Our review answers four questions about international work—family research. First, what constitutes the work—family interface and is there consensus about how to measure it? Second, what theories have researchers used to explain the work—family interface? Third, which antecedents and consequences of the work—family interface are common across countries and which are unique to particular countries? Fourth, what can we learn from this review that will inform future research in this area? Based on our review, a universal theoretical framework that integrates both work—family conflict and facilitation is provided. Future research directions are also discussed.


1970 ◽  
Vol 10 (2) ◽  
pp. 245
Author(s):  
Ana Šimunić ◽  
Maja Pandža ◽  
Ljiljana Gregov

The general aim of this study was to examine the contribution of perceived social support from family, the quality of family functioning, attitudes about marital roles, and striving for achievement to the perceived conflict between work and family roles by using a dyadic approach. Namely, the interaction of spouses’ perceptions was taken into account (actor and partner effects) in predicting work-to-family and family-to-work conflicts. This study was conducted on a sample of 176 employed married couples in the territory of central and western Herzegovina and central Dalmatia. Self-assessment questionnaires were used. In women, social support from family was a significant predictor for both examined types of work–family conflicts, and partner effects were greater than actor effects, especially for family-to-work conflict. Both partners’ striving for achievement was a positive predictor of family-to-work conflict in women, while there was only a contribution of the actor striving for achievement to both types of work–family conflict in men. In men, the only partner effect was obtained in the relationship between social support from family and family-to-work conflict. In general, the results indicated that the assessments of male spouses were more related to their wife’s work–family conflict than vice versa, and that these variables were more related to family-to-work conflict than to work-to-family conflict.


2015 ◽  
Vol 5 (2) ◽  
pp. 163 ◽  
Author(s):  
Navaneethakrishnan Kengatharan

The main purpose of this research was to identify gaps in the existing literature on work family conflict from the past 30 years, and develop a viable research plan for further research. Research papers from peer-reviewed journals were collected from multiple databases including Proquest, Business Source Premier (EBSCOhost), Expanded Academic (Gale), Emerald, ISI Web Science, the Sloan Work and Family Research Network at Boston College, and Google Scholar. Full text papers published in English in the last three decades were included in this study.  The collected papers were then classified and analysed using thematic content analysis. Factors influencing work family conflict, their consequences and the relevant constructs were systematically identified and summarised. The gaps in the extant literature from the past 30 years were identified and these were subsumed under a regional gap-theoretical cultural perspective, a measurement gap, cross cultural studies, organisational responsiveness, environmental factors and gender role theory. The present study serves as a springboard for future studies and theory building on the interaction between the work and family domains. This research is original in its nature as it has identified major strands of the extant literature on work family conflict and ipso facto it can guide research scholars towards the unknown terrain of the work family sphere. This research urges policy makers, practitioners and members of organisations to digest this knowledge and it aims to make them aware of the overarching area of work and family in the contemporary world.  The major limitation of this study is the Tower of Babel Bias, to wit, research studies not published in English were excluded from this study. 


2021 ◽  
Vol 11 (3) ◽  
pp. 103
Author(s):  
Cláudia Andrade ◽  
Eva Petiz Lousã

Even though research has been showing that telework, under regular circumstances, could benefit the integration of work and family life, mandatory telework during the COVID-19 lockdown brought additional challenges, with potential to create conflicts between work and family spheres. Using regression analysis, this study examined the contribution of demographic and job-related variables to the prediction of work–family conflict among a sample of 213 workers who were involved in mandatory telework during the first lockdown due to the COVID-19 pandemic. The results revealed that role overload, after-hours work-related technology use, and low job autonomy accounted for the prediction of work–family conflict. Support from the supervisors and coworkers did not have an impact in easing the perception of work–family conflict but presented a moderation effect between after-hours work-related technology use and work–family conflict. Implications of the study for management practices related to telework, limitations of the study, and directions for future research are discussed.


2018 ◽  
Vol 33 (8) ◽  
pp. 636-653 ◽  
Author(s):  
Mamoona Rasheed ◽  
Salman Iqbal ◽  
Faisal Mustafa

Purpose The purpose of this study is to examine the influences of informal organisational and family support on work-family conflict (WFC) and its subsequent impact on turnover intentions among female employees. Design/methodology/approach To evaluate the WFC among female individuals, data were collected through a questionnaire distributed among female employees in the service sector in Lahore, Pakistan, by using convenience-sampling technique. The collected data were analysed through a well-known statistical technique, SEM, using AMOS software. Findings The findings suggest that supports (informal organizational and family) have no impact to resolving the issues of WFC arising because of female members of the family working. Also, it was found that WFC is positively linked to employee turnover intentions. Practical implications By addressing WFC issues, this research has key implication for WFC practically. This study has essential implications for organization, so it can reduce the WFC by creating a supportive environment to create balance amongst work and family life. Specifically, managers need to be aware of the impact that social support and WFC have on turnover intention. Originality/value This study provides the model of WFC that helps in future research. The research also improves past studies’ methodology by testing the direct and mediation impacts between the constructs specifically in female employees. This study is a valuable addition to the existing body of literature.


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