scholarly journals Public Penitence: Facebook and the Performance of Apology

2020 ◽  
Vol 6 (2) ◽  
pp. 205630512090794
Author(s):  
Kimberly Hall

This article explores the 2018 apology campaign launched by Facebook in the wake of the Cambridge Analytica scandal. While the campaign has largely been read as a failure, this article reads the five key moments of apology against the broader cultural discourse produced by the social media giant in order to argue that the campaign is actually quite successful. Facebook uses the performance of apology to create a divided perception of the company that allows it to reroute the expected transformation of the penitent into a strengthening of its brand identity, pointing to the immense discursive power of Facebook.

2020 ◽  
pp. 146144482096675
Author(s):  
Ping Sun ◽  
Guoning Zhao ◽  
Zhen Liu ◽  
Xiaoting Li ◽  
Yunze Zhao

Despite scholarly concern regarding the online discussion in China’s cyberspace, research tracing the trends in discourse expression on social media remains scant. Revolving around the concept of discursive power, this study explicates how the voices of different social classes have been represented and expressed in social media during the past decade. Employing longitudinal content analysis on class-based voice in 2009 ( n = 1374) and 2018 ( n = 25,330), the results demonstrate that online discussion in China’s social media has displayed a trend for “discourse involution,” where the increasing appropriation of the Internet among different social classes results in a continued divide of the discursive power in cyberspace. We argue that this discourse involution is achieved through the asymmetry of discursive expression, centralization of voice representation, and polarization in the emotional expression online. The study contributes to the current debate on the social effects of online discussions using a discursive and class-based approach.


2019 ◽  
Vol 13 (1) ◽  
Author(s):  
Dian Tamitiadini ◽  
Dea Lutfianto

<p>ABSTRACT<br />In the era of globalization, the Internet is growing rapidly. One proof of the development of the internet is the emergence of a social media platform that can change the way people live in the field of communication, health, business and others. One of the social media that is often used is Youtube. And the content created by brands that continue to experience positive trends from year to year is webseries. This research uses Charles Sanders Peirce semiotic analysis method. The Peirce Semiotics Method is used to see representation of brand identity present at Jelang Buka from Unilever, Sore from Tropicana Slim and Balada Al Prilly from Vivo. The findings of the research show that Tropicana Slim with Sore webseries is more implicit in conveying brand identity to the audience by prioritizing a healthy lifestyle campaign. While Unilever with Jelang Buka webseries and Vivo with Balada Al Prilly webseries explicitly conveys identity by bringing up their products in every episode. The brand identity that appears in the three webseries is represented so neatly and flows together with the story of the webseries so that the audience can enjoy the advertisement with the story presented by each brand without having to force the ad to see it. As a practical suggestion many brands in all sectors can consider creating ads using webseries on Youtube because they have a large number of viewers and for brands that have made the webseries consistent with other stories or continuing stories. The academic advice is expected to do further research in the field of quantitative to see the effectiveness of webseries as a medium of advertising on consumer buying considering it has many audiences.<br />Keyword: Brand Identity, Webseries, Youtube, Advertisement, Semiotic.</p><p> </p><p>ABSTRAK<br />Di era globalisasi, internet berkembang semakin pesat. Salah satu bukti berkembangnya internet adalah munculnya sebuah platform media sosial yang dapat mengubah cara hidup masyarakat di bidang komunikasi, kesehatan, bisnis dan lain-lain. Dan salah satu media sosial yang sering digunakan adalah Youtube. Dan konten yang dibuat oleh brand yang terus mengalami tren positif dari tahun ke tahun adalah webseries. Penelitian ini menggunakan metode analisis semiotika Charles Sanders Peirce. Metode Semiotika Peirce digunakan untuk melihat representasi brand identity yang hadir di webseries Jelang Buka dari Unilever, Sore dari Tropicana Slim dan Balada Al Prilly dari Vivo. Penemuan hasil penelitian menunjukka yaitu Tropicana Slim dengan webseries Sore lebih implisit dalam menyampaikan identitas merek kepada penontonnya dengan mengutamakan kampanye gaya hidup sehat. Sementara Unilever dengan webseries Jelang Buka dan Vivo dengan webseries Balada Al Prilly dalam menyampaikan identitas secara eksplisit dengan memunculkan produk-produknya di setiap episode. Identitas merek yang dimunculkan di ketiga webseries tersebut di representasikan begitu rapih dan mengalir menjadi satu dengan cerita webseries tersebut sehingga penonton dapat menikmati iklan dengan cerita yang disuguhkan masing-masing brand tanpa harus memaksa melihat iklan tersebut. Sebagai saran praktis diharpakan berbagai brand di segala bidang dapat mempertimbangkan untuk membuat iklan menggunakan webseries di Youtube karena memiki jumlah penonton yang banyak dan bagi brand yang telah membuat webseries tetap konsisten denga membuat cerita-certa lain atau melanjutkn cerita sebelumnya. Adapun saran akademik yang diharapkan agar dilakukannya penelitian lanjutan di bidang kuantitatif untuk melihat efektifitas webseries sebagai media periklanan terhadap minat beli masyarakat mengingat jumlah penonton yang banyak di tren webseries ini.  Kata Kunci: Brand Identity, Webseries, Youtube, Periklanan, Semiotika</p>


2017 ◽  
Vol 16 (1) ◽  
pp. 12-24 ◽  
Author(s):  
Nicole Behringer ◽  
Kai Sassenberg ◽  
Annika Scholl

Abstract. Knowledge exchange via social media is crucial for organizational success. Yet, many employees only read others’ contributions without actively contributing their knowledge. We thus examined predictors of the willingness to contribute knowledge. Applying social identity theory and expectancy theory to knowledge exchange, we investigated the interplay of users’ identification with their organization and perceived usefulness of a social media tool. In two studies, identification facilitated users’ willingness to contribute knowledge – provided that the social media tool seemed useful (vs. not-useful). Interestingly, identification also raised the importance of acquiring knowledge collectively, which could in turn compensate for low usefulness of the tool. Hence, considering both social and media factors is crucial to enhance employees’ willingness to share knowledge via social media.


Planta Medica ◽  
2016 ◽  
Vol 81 (S 01) ◽  
pp. S1-S381 ◽  
Author(s):  
S Cosa ◽  
AM Viljoen ◽  
SK Chaudhary ◽  
W Chen

Author(s):  
Tomas Brusell

When modern technology permeates every corner of life, there are ignited more and more hopes among the disabled to be compensated for the loss of mobility and participation in normal life, and with Information and Communication Technologies (ICT), Exoskeleton Technologies and truly hands free technologies (HMI), it's possible for the disabled to be included in the social and pedagogic spheres, especially via computers and smartphones with social media apps and digital instruments for Augmented Reality (AR) .In this paper a nouvel HMI technology is presented with relevance for the inclusion of disabled in every day life with specific focus on the future development of &quot;smart cities&quot; and &quot;smart homes&quot;.


2017 ◽  
Vol 2017 ◽  
pp. 266-267
Author(s):  
Elina Koivisto ◽  
◽  
Pekka Mattila ◽  
Elina Korpela ◽  
Laura Perjo
Keyword(s):  

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