scholarly journals Total Quality Management in American Industry

AAOHN Journal ◽  
1992 ◽  
Vol 40 (7) ◽  
pp. 311-318 ◽  
Author(s):  
Anne Keenan Widtfeldt ◽  
James R. Widtfeldt
Keyword(s):  
Quality Management ◽  
Occupational Health ◽  
Health Services ◽  
Total Quality Management ◽  
Program Implementation ◽  
Value Added ◽  
Total Quality ◽  
Universal Principles ◽  
Quality Movement ◽  
The Right

Occupational health nurses must apply the universal principles of Total Quality Management so that health services are customer driven, value added, process focused, and statistically measured. They must elicit customer input prior to, along with, and after program implementation. Programs must be directed toward doing the right things and doing things right. Measurement must be a priority of any program in health services. If occupational health nurses do all this, they will be at the forefront of the American quality movement, especially as it relates to health care.

scholarly journals Organisational culture, organisational learning and total quality management: A literature review and synthesis

1999 ◽  
Vol 22 (3) ◽  
pp. 162 ◽  
Author(s):  
Geoffrey Bloor
Keyword(s):  
Quality Management ◽  
Health Services ◽  
Literature Review ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Organisational Culture ◽  
Organisational Learning ◽  
Total Quality ◽  
Improvement Programs

As health services face increasing pressure to meet the expectations of different stakeholders,they must continuously improve and learn from their experience. Many fail in attempts at continuous improvement programs because managers have not understood the complexity of making changes in organisations with multiple subcultures and interests. This article examines the related concepts of organisational culture, organisational learning and total quality management and shows how a synthesis of this knowledge can assist in develop ingcontinuous organisational learning and improvement.

scholarly journals Total Quality Management: An Islamic Perspective

2021 ◽  
Vol 2 (2) ◽  
pp. p1
Author(s):  
Md Golam Mohiuddin ◽  
Maolana Sharif Md. Abu Hanif
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Business Performance ◽  
Total Quality ◽  
Islamic Perspective ◽  
Business Applications ◽  
Management Literature ◽  
Management Paradigms ◽  
The Right ◽  
The Impact

Quality management has occupied a vast space of the management literature in general and the quality management literature in particular. Academics as well as practitioners devoted much attention to the Total Quality Management (TQM) philosophy and its impact on business performance. It is found that the roots of TQM and its successor can be traced to more than 1400 years ago in the holy book Al-Qur’?n and the teachings of Prophet Mohammad, Peace and Blessings of All?hbe upon him. Many verses in the holy Qur’an stressed the impact of good deeds and doing the right things. Not only we will explain these principles, but we will give some business applications of these principles from an Islamic perspective. This paper is therefore structured as follows. First, we will offer some of the existing concept of the quality management paradigms, literature review and suggest definition to reflect our contribution from an Islamic perspective. Second we will discuss the dimensions of the philosophical under pinning of quality management from Islamic Perspective and then principles quality management from Islamic perspective and finally quality leadership for quality management.

scholarly journals Making it in the Competitive World

1998 ◽  
Vol 120 (05) ◽  
pp. 72-75
Author(s):  
Dan Koenig
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Raw Materials ◽  
Value Added ◽  
Total Quality ◽  
Factory Production ◽  
Production Processes ◽  
Product Specifications

This article explains a logical, seven-step approach that helps to solve problems of on-time product and service delivery with profit. The first step is to obtain product specifications. The next step is to design a method for producing the product, including the design and purchase of equipment and production processes, if required. Scheduling for production is the coordination step; if not done well, it will spell doom for the company. Coordination is the key to purchasing raw materials in accordance with the schedule. Next is the transformation phase of raw materials to finished product—actual factory production—which is commonly called the value-added step. The quality assurance phase of monitoring results for technical compliance and cost control is an ongoing process of constant vigilance and continuous improvement. This step seeks to ensure that the product or service is being provided in accordance with the plan, a plan that includes technical, schedule, and cost goals. The best companies use total quality management (TQM), whereby improvement is continuous, as exemplified symbolically by the TQM triangle.

scholarly journals THE URGENCY OF TOTAL QUALITY MANAGEMENT IN ACADEMIC SUPERVISION TO IMPROVE THE COMPETENCY OF TEACHERS

2020 ◽  
Vol 9 (02) ◽  
pp. 297
Author(s):  
Saihu Saihu
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Educational Institution ◽  
School Principal ◽  
Teacher Competence ◽  
Total Quality ◽  
Theoretical Concepts ◽  
Teacher Competency ◽  
The Right

This paper discusses one way to improve teacher competency through academic supervision as a form of implementation of TQM (Total Quality Management). Academic supervision is considered to be able to provide solutions in the improvement process, as well as improving the quality of teachers in an educational institution. This paper focuses on theoretical concepts, objectives, principles, planning, and techniques in the implementation and follow-up of academic supervision. Sources of data in this paper are obtained through collecting data and information through bibliographic aids or commonly referred to as reference books. This paper uses qualitative research methodologies with applied research. The results of this paper indicate that true academic supervision can improve teacher competence in an educational institution. Of course this is supported by careful planning, also the right techniques in its implementation. However, because this academic supervision is a form of implementing TQM, it refers to one of the characteristics of TQM that is continuous improvement, it is necessary to have a follow-up as a form of continual improvement over the implementation of academic supervision that has been carried out previously by the school principal or madrasa headmaster. Thus, the results to be achieved from this implementation are improvements, as well as increasing teacher competence in an educational institution.

scholarly journals Status of total quality management in Australian public health organisations

1998 ◽  
Vol 21 (1) ◽  
pp. 77
Author(s):  
Ruth Turner ◽  
Ross Hartley
Keyword(s):  
Public Health ◽  
Quality Improvement ◽  
Quality Management ◽  
Health Services ◽  
Total Quality Management ◽  
Rural Health ◽  
Rural Health Services ◽  
Total Quality

Research suggests that there is some confusion among quality improvement managersabout the differences between quality management and traditional quality assurance.This lack of understanding would appear to be the same among rural and urbanhealth staff, although there is a higher percentage of staff engaged in multidisciplinaryactivities in the rural health services. Education of staff and commitment from topmanagement would seem to be the factors inhibiting the health industry fromincorporating quality management into their cultures.

scholarly journals Penerapan Konsep Just in Time pada Proyek Renovasi Gedung CITIE/CIBE/CADL ITB

2018 ◽  
Vol 3 (1) ◽  
pp. 129
Author(s):  
Anita Ariesty ◽  
Muhammad Rusdian La Ola ◽  
Ryobi Irfanto
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Construction Projects ◽  
Shared Responsibility ◽  
Just In Time ◽  
Total Quality ◽  
Stakeholder Satisfaction ◽  
Increase Productivity ◽  
The Right

Sistem manajemen mutu penting untuk diterapkan pada proyek konstruksi mengingat bahwa hal ini terkait dengan kepuasan stakeholders. Pengelolaan mutu dapat dijalankan melalui Total Quality Management (TQM) yang mencakup segala aspek kegiatan kontraktor yang harus dikelola dengan benar agar mutu hasil pekerjaan dapat memuaskan stakeholders. Pada TQM, terdapat konsep Just in Time (JIT) yang merupakan keseluruhan filosofi dalam operasi manajemen dimana segenap sumber daya dibutuhkan dengan tujuan untuk meningkatkan produktivitas dan mengurangi pemborosan. JIT adalah konsep dengan sasaran utama untuk menghasilkan produk tertentu yang diperlukan dalam jumlah yang dibutuhkan pada saat yang tepat. Makalah ini akan membahas mengenai penerapan JIT pada proyek renovasi beberapa gedung di lingkungan Kampus Institut Teknologi Bandung (ITB). Desain yang diberikan untuk proyek adalah sistem JIT dimana kontraktor dan supplier terlebih dahulu dijadwalkan tentang pengiriman materialnya dan perkiraan produktivitas pekerjaannya. Dari hasil penelitian didapatkan bahwa untuk mengendalikan persediaan antisipasi dan fluktuasi, konsep JIT dapat menjalankan mekanisme persediaan yang mampu memenuhi keterbatasan dan kelangkaan persediaan. Konsep JIT  melibatkan seluruh aspek dan segenap sumber daya manusia yang ada sebagai satu kesatuan yang memiliki tanggung jawab bersama dalam meningkatkankan efisiensi dan produktivitas.Kata kunci: TQM, JIT, produktivitas, efisiensi, efektivitas The quality of management system is important to apply in construction projects considering that it is related to stakeholder satisfaction. Quality management can be conducted through Total Quality Management (TQM) that covering all aspects of contractor activities that must be managed properly so that the quality of work can satisfy the stakeholders. In TQM, there is the concept of Just in Time (JIT) which is the whole philosophy in management operations where all resources are needed which aim to increase productivity and reduce waste. JIT is a concept with the primary goal of producing the required product in the required amount at the right time. This paper will explain about the implementation of JIT in renovation project of several buildings at Institut Teknologi Bandung (ITB). The design provided for the project is the JIT system where the contractor and supplier are scheduled at the first time about the delivery of the material and the estimated productivity of its work. From the results of the research it is found that to control the anticipated inventory and fluctuation, the JIT concept can run inventory mechanism that is able to meet the limitations and scarcity of inventory. The concept of JIT involves all aspects and all human resources that exist as a whole that has a shared responsibility in improving efficiency and productivity.Keywords: TQM, JIT, productivity, efficiency, effectiveness 

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