A creative root-cause analysis integrated with problem solving theory approach to better drive maintenance’s strategies

Author(s):  
C Nikulin ◽  
C Acuña ◽  
M López-Campos ◽  
C Fernandez ◽  
R Madrid
2020 ◽  
pp. 101-107
Author(s):  
Greg Fisher ◽  
John E. Wisneski ◽  
Rene M. Bakker

A root-cause analysis is used to identify the initiating, or root, of a causal chain that leads to an observed undesirable outcome. It is useful in helping managers to focus their problem-solving efforts on providing remedies to issues that actually prevent the undesirable outcome from recurring. Failure to identify the root cause of a problem often leads to time spent on removing causal factors, which can alleviate the symptoms of a problem yet may not prevent recurrence with full certainty. This chapter discusses the underlying theory, core idea, depiction, process, insight or value created, and risks and limitations of root-cause analysis. The chapter also discusses the illustration of the DISH Network and applies the steps of root-cause analysis to this case.


2019 ◽  
Vol 4 (1) ◽  
pp. 36
Author(s):  
Ayse Kok Arslan

This research presents the architecture of a collaborative troubleshooting platform to establish user trust by presenting practical scenarios of problem diagnosis using the technique of root-cause analysis in a high tech company in Silicon Valley. The study provides details of the implementation of debugging techniques within the field of telecommunication and demonstrates the feasibility of this problem-solving approach in a collaborative trouble-shooting platform to establish user trust.


2020 ◽  
Vol 5 (1) ◽  
pp. 118
Author(s):  
Dona Ramadhan

Fraud and corruption are two types of crimes that can harm others. According to Transparency International, the perceived level ofpublic sector corruption in Indonesia was ranked 89 out of 180 countries in the world in 2018. Seeing this condition, more attention should be paid to the prevention and deterrence process to reduce the more losses. This study aims to develop a conceptual framework for fraud prevention and deterrence by developing root cause analysis using the pentagon fraud approach. Through a literature review, researcher tries to combine root cause analysis with fraud pentagon, called RCA-FP Matrix (Root Cause Analysis - Fraud Pentagon Matrix) as an effective tool to prevent and deter fraud and corruption. This study also provides an example of the application of RCA-FP Matrix. First, determining the list of root causes associated with Fraud Pentagon; second, choosing one of the causes, as the root cause of fraud findings. In this study, fraud findings are calculated based on account numbers. Finally, the frequency of all causes can be counted, and the main root causes can be found. The results using the RCA-FP matrix show that there aredifferent dominant causes in different regions. Capability is the most frequent case in company-wide. The RCA-FP matrix can be applied in all types of industries and government agencies. As an anti-fraud measure, the RCA-FP Matrix can be adjusted according to the nature of the organization.


2013 ◽  
Vol 17 (3) ◽  
pp. 29-34
Author(s):  
Colleen Maykut, ◽  
Lisa McKendrick-Calder,

The purpose of baccalaureate nursing education is to foster critical thinking in the nursing student to encourage use of evidence in their practice, increasing their ability to manage complexity in a variety of settings. Nurses who incorporate critical thinking and problem-solving strategies into their practice ensure an evidence-informed approach and become active participants and architects of their own destiny. A root cause analysis approach utilizing The Theory of Bureaucratic Caring as a lens might facilitate critical thinking and problem solving, and enhance the understanding of the dichotomy of a caring bureaucracy; facilitate decision-making; and humanize nursing care (Ray, 1989; Ray & Turkel, 2012, 2010) for the nursing student.


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