A Total Quality System

1992 ◽  
pp. 75-84
Keyword(s):  
2012 ◽  
Vol 3 (1) ◽  
pp. 81-90
Author(s):  
Elizabeta Mitreva

The education of the employees in each instance of a company comes along with a purpose to gain competence and experience in order to realize every business process according to the demands of the products/services, the legal obligation as well as the criteria of competitiveness. Furthermore, it is directly conjoined with the very act of foundation setting of the employees’ requests with a unique intention - to achieve quality, stressing the vital need to affiliate everyone in their own field. This analysis presents the research inputs which are being given in order to get a clear picture whether the Macedonian companies are eager to learn and stimulate both the individual and the collective learning in order to improve the results in general. According to the given results in the research, it is stated that the Macedonian companies do not pay much attention to quality. They are insufficiently concerned with the continuous education, which is evident in the small investments they make in regard to the innovations. Hence, the quality system has been built in a very small number of companies. The following model presented in this elaborate has been suggested for a more successful designing and implementation of the educational system as a subsystem of the house of quality. This methodology is integral and has a universal notion which is applicable to all types of companies and institutions as well. Without a conducted training about TQM (Total Quality Management) philosophy and a continued education provided firstly for the managers and further on for all of the employees, the TQM strategy could not be implemented in a satisfactory manner. Also, the benefits that come along with the quality system could not be visible as a result. Key words: educational subsystem, leadership, methodology, quality system, TQM strategy.


2020 ◽  
Vol 19 (3) ◽  
pp. 0046
Author(s):  
Dr. Diar Fakhur-aldeen

The research aims to develop the administrative performance of the Iraqi Athletics Federation in the light of the application of comprehensive quality standards, the researcher used the descriptive approach in the survey method to suit the nature of the research, and the researcher chose the research community intentionally from the Iraqi Athletics Federation and the number (60) individuals, as for the research sample They were chosen from the members of the Central Iraqi Federation for Athletics and members of some sub-federations of athletics in the governorates and their number reached (40) individuals and thus represented the sample rate (66%) of the total community, and the researcher used the questionnaire to collect the necessary data The researcher has applied and processed the study data using the (IBM SPSS Statistics 20) statistical program to obtain statistical treatments. The most important results regarding the requirements for implementing the comprehensive quality system in the Iraqi Athletics Federation is: There is a database in the federation that includes adequate information about the federation and the activities and services it provides Activities and events are commensurate with the preparation of practitioners, and what is related to the results of quality standards that can be applied and taken advantage of in developing the administrative performance of the Iraqi Athletics Federation is: There is cooperation between members and employees of the union in completing the work, The members and workers are self-reliant in completing the work, and the researcher recommends the Central Iraqi Athletics Federation, the following: the need to apply the results of this study and work with it in order to benefit from it to develop the administrative performance of the union in light of the application of comprehensive quality standards, an update of the requirements and areas of application Total quality standards in the union periodically, according to the latest developments, spreading the culture of total quality among the members and employees of the union.


Author(s):  
Mohsen Keshavarz ◽  
Seyed H. Khademi ◽  
Javad Mohamadipour ◽  
Mehran Farajollahi

In this study, the appropriateness of existing quality standards and their use in practice in educational organizations were discussed. The study shows how the quality standard of TQM and QMTL and the possibility of their articulation to develop a holistic model can contribute to change this situation. The study alsoinvestigated whether this standard is an adequate basis for quality development in organizations. To implement a quality system in an educational organization, four main steps are necessary: context setting, model adaptation, model implementation/adoption, and quality development. Each step should be performed with a broad range of actors to raise awareness and consensus. To facilitate this process and to develop a quality system for an organization, the use of the holistic model for the description of quality approaches was recommended. Since the model is very generic, more research is necessary, especially to find specific solutions to different contexts of usage (e.g., for schools). Additionally, research has been initiated to analyze the differences and adaptation requirements for different countries and regions to include cultural aspects. Finally, a variety of tools is being developed to support this process, such as the initial choice of a quality approach or the choice of quality instruments. For the future, it can be expected that a variety of tools will be available to support this process and to integrate quality into a broad range of educational organizations. 


2005 ◽  
Vol 33 (3) ◽  
pp. 333-342 ◽  
Author(s):  
G. Rock ◽  
D. Neurath ◽  
M. Laurin ◽  
B. Luke ◽  
R. Taylor ◽  
...  

1991 ◽  
Vol 10 (3) ◽  
pp. 403-405
Author(s):  
Helen M. King ◽  
Frederick G. Snyder

The scope of this presentation is to discuss why a Total Quality System is a fundamental and essential entity of the scientific planning, conduct, reporting, and overall management of a research study or program. Inclusive of a total quality system is the partnership realized between science and compliance both from the end product perspective, e.g., meeting testing guidelines/standards, IND and NDA requirements, as well as administrative or regulatory perspective e.g., GLPs, GMPs, or the various clinical regulations/standards. AH study participants interact continually as customers and suppliers and as such must know the requirements of others. The roles often change during this process so communication is key to keeping this conduit open and productive. If, however, interaction is minimal or nonexistent and individuals work in isolation, this will be perceived as an antagonistic and even adversarial state. In the latter, problems which evolve will not be resolved but will manifest themselves in another form. Rarely is the cause of the problem brought to the surface. In this situation, the process still has flaws and the individuals involved feel frustrated, because they were never considered as an integral part of the solution; some may not feel part of the process. This process exists because of the adversarial relationship created and, therefore, someone has to win when, in fact, everyone loses. The cost of rework is also a major consideration since this is an add on to the product or service with no value added. In this scenario this is always a given. A total quality program builds personnel interaction and management involvement into the process; stresses continual communication, and, assures that all requirements are clear and are in harmony with the common goal. For a TQM program to be successful, it must be driven from the top down with all individuals completely involved in the process. Only when science and compliance are in harmony can total quality be achieved.


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