The Quality Of Chronic Disease Care In U.S. Community Health Centers

2006 ◽  
Vol 25 (6) ◽  
pp. 1712-1723 ◽  
Author(s):  
LeRoi S. Hicks ◽  
A. James O’Malley ◽  
Tracy A. Lieu ◽  
Thomas Keegan ◽  
Nakela L. Cook ◽  
...  
2021 ◽  
Vol 16 (1) ◽  
pp. 66-74
Author(s):  
Mustara Mustara

Community Health Centers is one of the leading units in providing health services to the community. Along with the increasing demands of the community for quality health services, the accredited Community Health Centers must always improve the quality of its services. This study aims to find out how the quality of health services is seen in terms of service aspects, staff attitudes, and room conditions and attributes that are considered important by patients to improved. This research is a quantitative descriptive method to the Importance Performance Analysis approach. The study population was registered patients and utilizing health services provided by the X Community Health Center. The sample in this study used a quota sampling technique with 101 respondents. Data collection instruments using a questionnaire. The analysis used is the suitability of performance with its importance to all attributes, then the attributes described in the quadrant Importance Performance Analysis. The results showed the service variables, staff attitudes, and room conditions were categorized according to the expectations of their level of importance. Puskesmas need to encourage officers to be empathetic towards patients who will seek treatment, provide answers to any questions asked, have a patient waiting room equipped with a seat, have a clean corner room, and have a clean and non-slippery floor.


2017 ◽  
Vol 3 (1) ◽  
pp. 15
Author(s):  
Hamdan Hamdan ◽  
Musliha Karim ◽  
Samsir Rahim

The objectives of this research were to describe and to explain about the quality of health services at auxiliary community health centers in Lebang village of Cendana subdistrict in Enrekang regency. The research method of this research was quantitative descriptive that used to explain about the quality of auxiliary community health centers.The respondent were 68 people which were chosen by using incidental sampling. There were some steps in procedures of collecting data. They were question, observation, and interview. The collected data were analyzed by using frequency table. The result of the research showed that the quality of health services at auxiliary community health centers was already good and qualified. These results were based on the recapitulations of each indicators as follows tangible, reliability, competence, and responsiveness where all the mean results were in a good and qualified category.Keywords: quality, healthy service  Penelitian ini bertujuan untuk menggambarkan dan menjelaskan kualitas pelayanan kesehatan di Puskesmas pembantu (PUSTU) Desa Lebang Kecamatan Cendana Kabupaten Enrekang. Jenis penelitian adalah deskriptif kuantitatif yang menjelaskan mengenai kualitas pelayanan kesehatan di PUSTU. Responden sebanyak 68 orang yang dipilih secara sampling insidental.Teknik pengumpulan data yaitu kuesioner, observasi, dan wawancara. Data tersebut dianalisis secara deskriptif kuantitatif menggunakan tabel frekuensi.Hasil penelitian menunjukkan bahwa kualitas pelayanan kesehatan sudah baik dan berkualitas.Hal ini berdasarkan hasil rekapitulasi dari tiap-tiap indikator yaitu bukti fisik (tangible), keandalan (reliability), kompetensi (competence), dan responsivitas (responsiveness) dengan hasil rata-rata persentase berada pada kategori baik dan berkualitas.Katakunci: kualitas, pelayanan kesehatan.


2018 ◽  
Vol 4 (1) ◽  
pp. 26
Author(s):  
Leka Lutpiatina ◽  
Wahidah Wahidah ◽  
Nurhilaliah Nurhilaliah ◽  
Dinna Rakhmina ◽  
Rifqoh Rifqoh

Diagnosis Tuberculosis (TB) can establish by microscopic examination of acid-resistant bacilli in the patient's sputum. Sputum quality greatly affects the diagnosis of TB, but the sputum collected by patients at community health centers sometimes does not meet the sputum quality requirements. The objective of this study was to assess the quality of sputum anytime and outset sputum on acid-resistant bacilli examination, from volume, color and viscosity parameters. The type of research used is descriptive observational. Respondents were suspected TB patients at the Marabahan and Aluh-aluh Public Health Centers of South Kalimantan province, Indonesia. Sputum samples taken were sputum anytime the first and outset sputum. The variables in this study are volume, color, and viscosity of sputum. The coloring of acid-resistant bacilli method Ziehl Nielsen. The results of the acid-resistant bacilli examination on sputum (86 specimens) found positive one (13%), positive three (2%), negative (85%). In morning sputum (86 specimens) found positive one (14%), positive three (2%), negative (84%). Sputum quality when with the good category as much as 36% and the quality of morning sputum with the good category as much as 55%. Conclusion Sputum outset has better quality than sputum at the anytime.


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