Evaluating user experience of cross-platform web services with a heuristic evaluation method

2010 ◽  
Vol 3 (4) ◽  
pp. 402 ◽  
Author(s):  
Kaisa Vaananen Vainio Mattila ◽  
Minna Waljas
Keyword(s):  
Web Services ◽  
User Experience ◽  
Evaluation Method ◽  
Heuristic Evaluation ◽  
Cross Platform

scholarly journals Perancangan Prototype Web Profile Desa Wisata Dan Kerajinan Gamplong Sleman Dengan Metode Desain User Experience

2020 ◽  
Vol 2 (1) ◽  
pp. 249-259
Author(s):  
Dian Prajarini
Keyword(s):  
Social Media ◽  
User Experience ◽  
Evaluation Method ◽  
Design Method ◽  
Heuristic Evaluation ◽  
Experience Design ◽  
User Experience Design ◽  
Media Usage ◽  
Tourist Destinations ◽  
Tourist Village

Gamplong Tourism Village and Craft at Sleman Regency are one of the alternative tourist destinations of Yogyakarta Special Region. This tourist village presents weaving craft tours. There are approximately 18 weaving craftsmen in this tourist village. The promotions that have been carried out so far are still using leaflet and social media usage methods. It is an obstacle when social media does not provide clear information for tour packages in Gamplong tourism and craft villages. The absence of a website as a showroom and provider of information about the details of Gamplong tourism villages and handicrafts. This research develops a Gamplong village tourism and craft web profile prototype uses user experience design method. The design method uses five planes user experience elements. The design result evaluation method uses a heuristic evaluation method. The results of the study succeeded in creating a prototype web profile of Gamplong Tourism Village and Craft with user experience design method. The heuristic evaluation results on the interface of the Gamplong Tourism Village's prototype web profile and Handicraft as a reference for usability evaluation, suggesting that aesthetics, design, and match with the real, but need better handling for error prevention, adding help menus, and bilingual features.

scholarly journals SNUXH: A Set of Social Network User Experience Heuristics

2020 ◽  
Vol 10 (18) ◽  
pp. 6547
Author(s):  
Daniela Quiñones ◽  
Cristian Rusu ◽  
Diego Arancibia ◽  
Sebastián González ◽  
María Josée Saavedra
Keyword(s):  
Social Networks ◽  
Social Network ◽  
User Experience ◽  
Online Social Networks ◽  
Experimental Validation ◽  
Evaluation Method ◽  
The Internet ◽  
Heuristic Evaluation ◽  
Network Applications ◽  
Usability Problems

With the growth and overcrowding of the internet, the use of online social networks has been increasing. Currently, social networks are used by a wide variety of users–with different objectives and in different contexts of use–, so it is essential to design intuitive and easy to use social network applications that generate a positive user experience (UX). The heuristic evaluation is a well-known evaluation method that allows detecting usability problems; a group of experts evaluates a product and/or system using a set of heuristics as a guide. Although the heuristic evaluation is oriented to evaluate the usability, it can be useful to evaluate other aspects related to the UX. Due to the specific features of social networks, it is necessary to have a specific set of heuristics to evaluate them. Sets of specific heuristics for social networks have been proposed, but they focus on evaluating the only usability. This article presents a set of heuristics that attend not only usability issues, but other UX factors as well, social network user experience heuristics (SNUXH). The new set of heuristics was developed, validated, and refined in four iterations. The results obtained in the experimental validation indicate that the SNUXH set is useful and more effective than generic heuristics (Nielsen’s heuristics) when evaluating social networks.

scholarly journals Analisis Usability Aplikasi iBadung Menggunakan Heuristic Evaluation Method

2020 ◽  
pp. 89
Author(s):  
I G A A Diah Indrayani ◽  
I Putu Agung Bayupati ◽  
I Made Suwija Putra
Keyword(s):  
User Experience ◽  
Evaluation Method ◽  
Heuristic Evaluation ◽  
Severity Rating ◽  
Usability Problem ◽  
Cosmetic Problem

Seiring berjalannya waktu teknologi terus berkembang semakin canggih. Dimulai dari website, sampai dengan teknologi mobile. Teknologi website dan mobile memiliki peran yang sangat penting sebagai sumber informasi. iBadung merupakan sebuah aplikasi mobile yang memiliki fungsi sebagai wadah yang menyediakan berbagai jenis buku bacaan atau dapat disebut perpustakaan digital yang dapat diakses oleh semua orang. Untuk dapat mengukur tingkat kenyamanan user, kelayakan aplikasi, dan interface aplikasi maka dilakukan pengujian usability, tujuan untuk menganalisis user experience dalam penggunaan aplikasi iBadung. Fungsi dari metode Heuristic Evaluation adalah mengetahui tingkat usability pada iBadung. Pengujian ini mengisi kuesioner dilakukan oleh 17 orang responden dengan kategori pengguna awam, pengguna biasa dan pengguna administrator. Hasil yang didapat dari pengujian pertama pengguna awam mendapat nilai severity rating skala 2 kategori minor usability problem, pengguna biasa dan pengguna administrator mendapat nilai severity rating skala 1 kategori cosmetic problem. Temuan permasalahan yaitu pada logo aplikasi, tata letak icon menu, tampilan menu login, penambahan pop up exit pada tampilan aplikasi iBadung dan dilakukan perbaikan tampilan sesuai rekomendasi user selanjutnya melakukan pengujian kedua setelah perbaikan tampilan selesai dikerjakan.

scholarly journals User Experience of Green Building Certification Resources: EarthCraft Multifamily

2021 ◽  
Vol 13 (14) ◽  
pp. 7871
Author(s):  
Dwayne Jefferson ◽  
Frederick Paige ◽  
Philip Agee ◽  
France Jackson
Keyword(s):  
User Experience ◽  
Affordable Housing ◽  
Green Building ◽  
Interview Data ◽  
Project Delivery ◽  
Heuristic Evaluation ◽  
Sustainable Infrastructure ◽  
Evaluation Data ◽  
Environmentally Responsible ◽  
The Impact

To improve the construction industry’s capacity to deliver sustainable infrastructure, guidance on delivering green building systems needs to be more usable. Green buildings have certifications and ratings in place that ensure that projects are environmentally responsible and meet standards in resource efficiency. EarthCraft Multifamily (ECMF), an evolving green building certification, has been successful in increasing the delivery of energy-efficient affordable housing, and this study leverages user experience (UX) methodologies to understand how to further improve ECMF and replicate its success. This study identifies the impact ECMF tools and resources, such as the program manual, worksheet, and technical guidelines, have on enhancing project delivery for architects. This study conducted data analysis on project specifications, heuristic evaluation data, and stakeholder interview data. As the strengths and weaknesses of ECMF were identified, knowledge on the usability of the green building certification program was unveiled. Heuristic evaluations data show that accessibility and usability issues are present in ECMF resources. Interview data show that architects’ experiences with ECMF resources were affected by some of the usability issues identified in the heuristic evaluation data. Coded interview transcripts show the most prominent participant-identified improvements represented within the data. Resources need appropriate visual representation such as readability and hierarchy to improve their usability. Understanding how ECMF resources are utilized during project delivery allows for the appropriate content and options to be strategically framed to improve accessibility and enhance user decision making. ECMF resources can allow for the inclusion of a broader set of stakeholders by lowering the level of expertise required for sustainable infrastructure delivery.

scholarly journals Study on Home Chairs Design Evaluation for Low-and Middle-income Groups Based on User Experience

2020 ◽  
Vol 8 (01) ◽  
pp. 307-313
Author(s):  
Xianshu Leng ◽  
Hong Zhang ◽  
Ding Feng
Keyword(s):  
User Experience ◽  
Evaluation Method ◽  
Emotional Experience ◽  
Sensory Experience ◽  
Living Environment ◽  
Design Evaluation ◽  
Middle Income ◽  
Income Groups ◽  
Economic Experience ◽  
Low And Middle Income

Pay attention to the home living environment of low-and middle-income groups, study the user-centered design evaluation method to guide the design of home chairs suitable for low-and middle-income groups. Introducing Analytic Hierarchy Process（AHP）into home chairs’ design evaluation, it establishes a different layer and different elements structure model based on sensory experience, behavioral experience, emotional experience and economic experience from the point of user experience. Scoring each element, it calculates and determines the weight value of every element, and forms an evaluation method of home chairs for low-and middle-income Groups. Using the method to evaluate the design schemes of 3 home chairs, it obtains the optimal scheme. Then, surveying the market sales data to verify the accuracy of the result. The evaluation method consists of four major elements: sensory experience(B1), 27%; behavior experience(B2), 41%; emotional experience(B3), 10%; economic experience(B4), 22%. The method can effectively solve the complex comparison of multiple elements in design evaluation and provide a comprehensive method combining qualitative and quantitative methods for product design, and provides reference for products design and evaluation of the same type

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