Applying the heuristic evaluation method in the evaluation of social aspects of an exercise community

2011 ◽  
Author(s):  
Sanna Malinen ◽  
Jarno Ojala
Keyword(s):  
Evaluation Method ◽  
Social Aspects ◽  
Heuristic Evaluation

scholarly journals Usability guidelines for developing and evaluating web-based mental health interventions: Establishing a practical framework

2019 ◽  
Author(s):  
Gustav Petersen ◽  
Jakob Hyldig Nielsen ◽  
Johannes Verner Olsen ◽  
Robin Niels Kok
Keyword(s):  
Mental Health ◽  
Evaluation Method ◽  
Health Anxiety ◽  
Health Interventions ◽  
Heuristic Evaluation ◽  
Web Based ◽  
Usability Assessment ◽  
E Learning ◽  
Mental Health Interventions ◽  
The Relationship

Background: Even though problems with usability constitute a major challenge to the implementation of new eHealth technology, the field web-based interventions is lacking usability guidelines for development and evaluation of web-based intervention platforms. Objective: The aim of present study is to create a set of eHealth-specific usability guidelines for the development and evaluation of web-based mental health interventions. Methods: Knowledge about usability was gathered from peripheral fields of e-learning, emotional design, and human-computer interaction in a top-down approach. This knowledge was synthesized into usability guidelines for web-based interventions, which were then case-tested on an existing web-based intervention for patients with health anxiety, using the heuristic evaluation method. Results: Nine broad guidelines were developed. The subsequent case-test of the web-based intervention showed that application of the guidelines was feasible and was able to identify several important usability issues with the intervention. Conclusions: Health professionals should be included in intervention design. Future usability assessment should focus on the different usability attributes. The relationship between usability and adherence needs further investigation.

Applying the WDP Technique to Usability Inspections in Web Development Organizations

2010 ◽  
pp. 324-344 ◽  
Author(s):  
Tayana Conte ◽  
Verônica T. Vaz ◽  
Jobson Massolar ◽  
Andrew Bott ◽  
Emilia Mendes ◽  
...  
Keyword(s):  
Web Application ◽  
Web Applications ◽  
Evaluation Method ◽  
Web Design ◽  
Usability Evaluation ◽  
Heuristic Evaluation ◽  
Web Development ◽  
Industrial Case Study ◽  
Development Organizations

This chapter presents the WDP (Web Design Perspectives-based Usability Evaluation), an inspection technique specifically designed to assess the usability of Web applications. This technique combines Web design perspectives and the heuristic evaluation method proposed by Nielsen (1994b). In addition to describing the components of the WDP technique this chapter also illustrates its use in practice by means of an industrial case study where the technique is applied to inspect a real Web application. In this case study, developers and requirement assessment staff applied the WDP technique to evaluate the usability of modules developed from scratch for a Web application. The results of this case study indicate the feasibility of performing usability inspections with the participation of a software project’s stakeholders, even when stakeholders are not usability experts.

scholarly journals A Formal Protocol to Conduct Usability Heuristic Evaluations in the Context of the Software Development Process

2018 ◽  
Vol 7 (2.28) ◽  
pp. 10 ◽  
Author(s):  
Freddy Paz ◽  
Freddy A. Paz ◽  
José Antonio Pow-Sang ◽  
César Collazos
Keyword(s):  
Software Development ◽  
Development Process ◽  
Evaluation Method ◽  
Evaluation Process ◽  
Usability Evaluation ◽  
Comprehensive Analysis ◽  
Heuristic Evaluation ◽  
Software Development Process ◽  
Software Products ◽  
Software Product

Heuristic evaluation is one of the most used techniques to evaluate the level of usability of a software product. In this research, we performed a comprehensive analysis of the recent studies which report the use of this method in the context of a software development process. The purpose was to identify the specific way in which each author performs this usability evaluation method, in order to propose a formal protocol. After an indeed examination of these studies, we have determined there are several differences in the way this technique is conducted according to the literature. There is no agreement about the number of inspectors that should participate, the usability principles that should be used, the profile of the specialists who must be part of the assessment team, or the evaluation process that should be followed. This work highlights the available settings and a detailed procedure to perform a heuristic evaluation in the domain of software products.  

Using Hybrid Heuristic Evaluation Method to Uncover the Conceptual Design Tasks Supported by a Holographic Display Based Truly 3D Virtual Design Environment

2008 ◽  
Author(s):  
Eliab Z. Opiyo ◽  
Imre Horva´th
Keyword(s):  
Conceptual Design ◽  
Evaluation Method ◽  
Direct Interaction ◽  
Experimental System ◽  
Virtual Object ◽  
Heuristic Evaluation ◽  
Literature Study ◽  
Design Environment ◽  
Virtual Design ◽  
Holographic Display

In the research reported in this paper, we investigated if a holographic display based truly 3D virtual design environment can effectively support 3D conceptual design. In this investigation, we applied heuristic evaluation method (Nielsen and Mack, 1994), but with some differences. We first conducted a literature study and compiled a comprehensive list of conceptual design tasks. We then asked selected experts to evaluate the experimental system and to indicate which conceptual design tasks can be supported. The experimental 3D design support environment consisted of a holographic display as a primary visualization device. In this experimental system, visual representation of information is presented aerially by using the holographic display, and viewers can interact with the displayed images by using the traditional input devices such as mouse and keyboard. The study established that this system can support only a handful of conceptual design tasks, in particular those requiring passive visualization such as review of the ergonomics of the product and aesthetics review. Other conceptual design tasks can be supported either partially or are not supported at all. This can be attributed in part to the shortcomings of the display, which include, for instance, poor resolution, inability of viewers to experience stereoscopic view all around the virtual object, lack of mechanism for enabling direct interaction between the viewer and the displayed virtual object, and lack of proper input mechanisms and user interfaces.

scholarly journals EVALUASI DESAIN ANTARMUKA APLIKASI BPJSTKU MENGGUNAKAN HEURISTIC EVALUATION

BUANA ILMU ◽  
2021 ◽  
Vol 6 (1) ◽  
pp. 82-97
Author(s):  
Rini Malfiany ◽  
Donny Apdian ◽  
Shofa Shofiah Hilabi
Keyword(s):  
Old Age ◽  
User Satisfaction ◽  
Interface Design ◽  
Mobile Application ◽  
Quantitative Methods ◽  
Evaluation Method ◽  
Heuristic Evaluation ◽  
Average Value ◽  
Old Age Security ◽  
Usability Problems

BPJS Ketenagakerjaan adalah program jaminan sosial yang memberikan fasilitas layanan kepesertaan bagi tenaga kerja ataupun perusahaan (pemberi kerja). Salah satu program BPJS Ketenagakerjaan yang wajib diikuti ialah program Jaminan Hari Tua (JHT). Untuk mengetahui berapa saldo yang kita dapatkan setiap tahunnya, kita bisa mengetahui nya melalui sebuah aplikasi mobile untuk jaminan Hari Tua (JHT) yaitu aplikasi BPJSTKU. Aplikasi BPJSTKu merupakan aplikasi mobile untuk memberikan pelayanan bagi peserta yang dikhususkan pada tenaga kerja untuk mendapatkan informasi mengenai Saldo Jaminan Hari Tua (JHT) beserta rincian dari Saldo Jaminan Hari Tua (JHT) tahunan. Selain itu aplikasi tersebut menyediakan informasi mengenai data perserta BPJSTKU, simulasi Saldo Jaminan Hari Tua (JHT) juga menyediakan Formulir pengajuan Klaim pengambilan JHT secara online. Tujuan dibuatnya penelitian ini untuk mengetahui kepuasan atau kekecewaan dari pengguna aplikasi BPJSTKU ini, karena kepuasan pengguna itu merupakan salah satu faktor untuk menentukan tingkat usability sebuah aplikasi. Untuk menemukan masalah usability pada desain aplikasi BPJSTKU, penelitian ini dibuat dengan menggunakan metode evaluasi Heuristic. Jenis penelitian menggunakan metode kuantitatif karena mengukur kepuasan pengguna dengan Tingkat severity ratings pada masalah usability yang ditentukan dengan skala 0 sampai 4. Lokasi penelitian dilakukan di Karawang dengan sampel staf STMIK Rosma yang menggunakan Aplikasi BPJSTKU. Dari hasil pengukuran evaluasi heuristic menunjukkan kategori minor usability problem, perbaikan masalah ini diberikan prioritas yang rendah dengan nilai rata-rata 1.88 atau skala 2. Kata Kunci : Evaluasi Heuristic, Desain Antarmuka, BPJSTKU BPJS Employment is a social security program that provides membership service facilities for workers or companies (employers). One of the BPJS Employment programs that must be followed is the Old Age Security (JHT) program. To find out how much balance we get each year, we can find out through a mobile application for Old Age Security (JHT), namely the BPJSTKU application. The BPJSTKu application is a mobile application to provide services for participants devoted to the workforce to obtain information about the Old Age Security Balance (JHT) along with details of the annual Old Age Security Balance (JHT). In addition, the application provides information on BPJSTKU participant data, Simulation of Old Age Security Balance (JHT) also provides an online claim form for taking JHT. The purpose of this research is to find out the satisfaction or disappointment of the users of this BPJSTKU application, because user satisfaction is one of the factors to determine the usability level of an application. To find usability problems in the BPJSTKU application design, this study was made using the Heuristic evaluation method. This type of research uses quantitative methods because it measures user satisfaction with severity ratings on usability problems which are determined on a scale of 0 to 4. The research location was conducted in Karawang with a sample of STMIK Rosma staff who used the BPJSTKU application. From the results of the heuristic evaluation measurement, it shows the category of minor usability problems, repairing this problem is given a low priority with an average value of 1.88 or a scale of 2. Keywords: Heuristic Evaluation, Interface Design, BPJSTKU

scholarly journals Perancangan Prototype Web Profile Desa Wisata Dan Kerajinan Gamplong Sleman Dengan Metode Desain User Experience

2020 ◽  
Vol 2 (1) ◽  
pp. 249-259
Author(s):  
Dian Prajarini
Keyword(s):  
Social Media ◽  
User Experience ◽  
Evaluation Method ◽  
Design Method ◽  
Heuristic Evaluation ◽  
Experience Design ◽  
User Experience Design ◽  
Media Usage ◽  
Tourist Destinations ◽  
Tourist Village

Gamplong Tourism Village and Craft at Sleman Regency are one of the alternative tourist destinations of Yogyakarta Special Region. This tourist village presents weaving craft tours. There are approximately 18 weaving craftsmen in this tourist village. The promotions that have been carried out so far are still using leaflet and social media usage methods. It is an obstacle when social media does not provide clear information for tour packages in Gamplong tourism and craft villages. The absence of a website as a showroom and provider of information about the details of Gamplong tourism villages and handicrafts. This research develops a Gamplong village tourism and craft web profile prototype uses user experience design method. The design method uses five planes user experience elements. The design result evaluation method uses a heuristic evaluation method. The results of the study succeeded in creating a prototype web profile of Gamplong Tourism Village and Craft with user experience design method. The heuristic evaluation results on the interface of the Gamplong Tourism Village's prototype web profile and Handicraft as a reference for usability evaluation, suggesting that aesthetics, design, and match with the real, but need better handling for error prevention, adding help menus, and bilingual features.

scholarly journals Evaluasi Desain Antarmuka Portal Akademik Menggunakan Metode Heuristic Evaluation

2019 ◽  
Vol 3 (4) ◽  
pp. 391
Author(s):  
Murdiaty Murdiaty ◽  
Angela Angela ◽  
Chatrine Sylvia
Keyword(s):  
Interface Design ◽  
Evaluation Method ◽  
Ease Of Use ◽  
Portal System ◽  
Heuristic Evaluation ◽  
Academic Administration ◽  
Machine System ◽  
Final Project ◽  
Usability Problems ◽  
Computer Interaction

Evaluation of interface design is part of human and computer interaction (HCI-Human Computer Interaction). The focus of this study is to conduct heuristic evaluations on the interface design of an academic portal to determine the extent to which the academic portal meets the concept of usability. Academic portal is a website accessed by academics through a web browser. This portal can be accessed by students, lecturers, academic supervisors, Final Project supervisors, and other academics such as: Academic Administration Section (BAA), Study Programs, Libraries, Student Affairs, and Public Administration and Personnel Section (BAUK). This study uses heuristic evaluation as an approach in evaluating a human-machine system (man-machine system) in relation to academic portal ease of use (usability) and also severity ratings in addition to heuristic checklist.  This study involved several evaluators who would conduct an assessment by filling in the heuristic checklist. The expected results with the evaluator's heuristic evaluation method found usability problems related to the general interface. These results are expected to be used by Mikroskil's academic portal system developers to make improvements to the academic portal currently in use

scholarly journals Effectiveness of heuristic evaluation in usability evaluation of elearning applications in higher educ

2010 ◽  
Vol 45 ◽  
Author(s):  
Samuel Ssemugabi ◽  
Ruth De Villiers
Keyword(s):  
Teaching And Learning ◽  
Evaluation Method ◽  
Evaluation Research ◽  
Usability Evaluation ◽  
Pedagogical Issues ◽  
Heuristic Evaluation ◽  
Web Based ◽  
E Learning ◽  
The Cost ◽  
Usability Evaluation Methods

The Internet, World Wide Web (WWW) and e-learning are contributing to new forms of teaching and learning. Such environments should be designed and evaluated in effective ways, considering both usability- and pedagogical issues. The selection of usability evaluation methods (UEMs) is influenced by the cost of a methods and its effectiveness in addressing users’ issues. The issue of usability is vital in e-learning, where students cannot begin to learn unless they can first use the application. Heuristic evaluation (HE) remains the most widely-used usability evaluation method. This paper describes meta-evaluation research that investigated an HE of a web-based learning (WBL) application. The evaluations were based on a synthesised framework of criteria, related to usability and learning within WBL environments. HE was found to be effective in terms of the number and nature of problems identified in the target application by a complementary team of experienced experts. The findings correspond closely with those of a survey among learners.

scholarly journals Key Design Characteristics for Developing Usable E-Commerce Websites in the Arab World

10.28945/3569 ◽  
2016 ◽  
Vol 19 ◽  
pp. 253-275 ◽  
Author(s):  
Layla Hasan
Keyword(s):  
Developing Countries ◽  
Evaluation Method ◽  
Arab World ◽  
Usability Evaluation ◽  
The Internet ◽  
Heuristic Evaluation ◽  
Priority Level ◽  
Good Design ◽  
Usability Problems ◽  
Design Characteristics

This research aims to suggest key design characteristics that are necessary for developing usable e-commerce websites in the Arab world. A comprehensive usability evaluation of four leading Arab e-commerce websites was conducted using the heuristic evaluation method. The results identified major and minor usability problems and major and minor good design characteristics on the selected websites. Based on the results, 51 key design characteristics were suggested. The recommended key design characteristics comprised two levels according to their priority: level one which includes mandatory key design characteristics and level two which includes supplementary design characteristics. The key design characteristics in each level were categorized under specific pages and areas that can be found on any e-commerce website. Such categorizations could direct website evaluators and designers to important pages and areas that should be considered to improve the overall usability of e-commerce websites. The results of this research are particularly important to developing countries which are still facing challenges that may affect the design and accessibility of usable and useful websites. These relate to low speed of accessing the Internet and a lack of website designers who have experience in customers’ needs and websites’ usable design characteristics.

scholarly journals A Model-based Heuristic Evaluation Method of Exploratory Search

2018 ◽  
Author(s):  
Emilie Palagi ◽  
Fabien Gandon ◽  
Alain Giboin ◽  
Raphaël Troncy
Keyword(s):  
Evaluation Method ◽  
Exploratory Search ◽  
Heuristic Evaluation ◽  
Model Based
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