The integration of quality management and continuous improvement methodologies with management systems

2010 ◽  
Vol 6 (3) ◽  
pp. 269 ◽  
Author(s):  
Souraj Salah ◽  
Juan A. Carretero ◽  
Abdur Rahim
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Management Systems ◽  
Improvement Methodologies

scholarly journals Audit Kepastian Kualitas untuk Menilai Efektivitas Sistem Manajemen Mutu ISO 9001:2008 di UPT Perpustakaan Universitas Jember

2017 ◽  
Vol 4 (2) ◽  
pp. 159
Author(s):  
Septarina Prita ◽  
Jean Suha Theresia Br. Aritonang ◽  
W. Wasito
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Human Error ◽  
Audit Quality ◽  
Quality Management System ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Quality Audit

Library is all about service, therefore UPT Perpustakaan Universitas Jember commited to always do a continuous improvement on their service by implying quality management systems ISO 9001:2008. Tools to evaluate the effectiveness of quality management systems is quality audit which is held by Badan Penjamin Mutu (BPM) and performed annually. Quality audit performed by interviewing respondents, ask the respondents to filling in the questionnaires, and the last method is observing the library activity, and analyzes if the reality meets the standards set by the UPT Perpustakaan itself. There are 3 types of finding resulted by quality audit avtivity, they are cathegorized as observative finding, minor finding and mayor finding. Minor findings have been found in Pembinaan Koleksi's sector and Gugus Penjamin Mutu's sector whilst the mayor findings coming from Sirkulasi's sector, Pengembangan dan Kerjasama's sector and Layanan Perujukan dan Koleksi Khusus's sector. Mayor findings means that management should give more attention to the implimentation of quality management system which is implied to these sectors because the findings can influence the conformity between the processes and the products offered so that those will affect the services's quality given by the library. Minor findings means that finding will not influences the quality of the services, and generally human error is the cause of that findings. But although it will not influences the quality of the services, the minor findings still needs to be documented and need a correction action to correct the findings so that in the future, the management can prevent similar findings to ever occured again.Keywords: ISO 9001:2008, Library, Quality Audit, Quality Management Systems

scholarly journals Current Use of Management Systems and Quality Tools in Companies Located in the State of Puebla Province, Mexico and Surroundings

2016 ◽  
Vol 4 (1) ◽  
pp. 67-73
Author(s):  
Luis Gomez-Jaimes ◽  
Luis Cuautle-Gutierrez
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
The State ◽  
Cultural Dimensions ◽  
Management Systems ◽  
Quality Management Systems ◽  
Geert Hofstede ◽  
Mexican Society ◽  
The Future ◽  
Quality Tools

According to what Geert Hofstede stated in his study of cultural dimensions, the Mexican society it is characterized for having a relatively small desire to save for the future and wanting quick results; this type of disruption also occurs in most firms placed in Mexico. One way of effectively managing the companies and stopping them from falling into this kind of disorganization, is through the implementation of quality tools and quality management systems (QMS). Nonetheless, are the companies in the state of Puebla and its surroundings, using these methods to achieve a continuous improvement? Or are these methods being “implemented” to keep operating in the current market? The main objective of this paper is to show that the knowledge acquired during college by employees about QMS and QCT and their application in the industries located in the studied region, allows highlighting a contrast as indicated in the study of cultural dimensions.

scholarly journals Weaknesses in Applying a Process Approach in Industry Enterprises

2012 ◽  
Vol 20 (Special-Number) ◽  
pp. 68-74 ◽  
Author(s):  
Marta Kučerová ◽  
Miroslava Mĺkva ◽  
Helena Fidlerová
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Process Management ◽  
Process Approach ◽  
Management Systems ◽  
Process Flow ◽  
Quality Management Systems ◽  
Efficient Process ◽  
Management Quality

Abstract The paper deals with a process approach as one of the main principles of the quality management. Quality management systems based on process approach currently represents one of a proofed ways how to manage an organization. The volume of sales, costs and profit levels are influenced by quality of processes and efficient process flow. As results of the research project showed, there are some weaknesses in applying of the process approach in the industrial routine and it has been often only a formal change of the functional management to process management in many organizations in Slovakia. For efficient process management it is essential that companies take attention to the way how to organize their processes and seek for their continuous improvement.

Quality management in medical laboratories

2010 ◽  
Vol 30 (02) ◽  
pp. 55-62
Author(s):  
M. Fritzer-Szekeres
Keyword(s):  
Quality Management ◽  
Medical Laboratory ◽  
Management Systems ◽  
The European Union ◽  
Quality Management Systems ◽  
Iso 17025 ◽  
Iso 15189 ◽  
Medical Laboratories ◽  
Systems Quality ◽  
Standard Iso 15189

SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable.

REGULARITIES OF THE PREPARATION OF RUSSIAN ENTERPRISES FOR CERTIFICATION OF COMPLIANCE WITH ISO 9000 SERIES

2019 ◽  
Vol 6 (3) ◽  
pp. 54-60
Author(s):  
Mikhail Jurievich Rudiuk ◽  
Anastasiia Vladislavovna Gerasimova ◽  
Ekaterina Mikhailovna Pomozova
Keyword(s):  
Quality Management ◽  
Iso 9000 ◽  
World Market ◽  
Practical Significance ◽  
Management Systems ◽  
Quality Management Systems ◽  
Strict Adherence ◽  
The World ◽  
Legislative Framework ◽  
Current Stage

The authors' task was to analyze the development of quality management systems at the current stage in Russia, as well as at the previous stage in the USSR. As a result, we came to the conclusion that the factors stimulating the implementation of ISO 9000 standards are the need to promote products on the world market, as well as the possibility of receiving orders from the state. In the future, strict adherence to these standards will allow enterprises to significantly reduce the likelihood of lawsuits from consumers, which is important in the context of the development of the legislative framework and increased control over the business. The practical significance of the article is the possibility of familiarizing management and personnel with quality services, whose task is to prepare for certification for compliance with ISO 9000 standards in how this process took place in other companies. The originality of this work is to summarize the experience of implementation of ISO 9000 standards at enterprises and to analyze the factors contributing to or hindering this process.

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