Review of quality management system research in construction industry

Author(s):  
Tiong Kung Leong ◽  
Norhayati Zakuan ◽  
Muhamad Zameri Mat Saman
2017 ◽  
Author(s):  
Behnam Neyestani

Quality management system (QMS) provides generic guidance and requirements for establishing an appropriate quality management procedure, in order to lower cost, increase productivity, customer's satisfaction, and market share in the organizations since the last two-decade. In construction industry, it can assist the companies to achieve successfully their objectives, and ensure that all phases of construction project consistently meet client's requirements (need). The main aim of this article was to evaluate the impact of QMS implementation on main factors of construction projects in Metro Manila, Philippines. For this intention, the study was conducted an in-depth literature review fromdifferent books, journals, and websites, in order to understand profoundly quality management system, identify the characteristics of the vital factors of construction projects, and the findings of empirical studies concerning the effects of QMS on construction projects. Subsequently, a questionnaire was designed based on previous studies and then distributed randomly among the 37 managers with the aim of collecting data. Finally, the analysis of data was accomplished by descriptive statistics to find the results and conclusion. The findings have shown that the implementation of QMS can be affected mostly on customer's satisfaction, followed by cost, and time respectively, while minimum effectiveness of QMS was on scope (quality) through QMS implementation in construction projects in Metro Manila.


2018 ◽  
Vol 7 (3.10) ◽  
pp. 5
Author(s):  
T Subramani ◽  
M Arsath

Currently number of projects is lagging due poor management in execution and implementation. To overcome these factors in our project we proposed to find out the best quality management system (QMS) in the Civil Engineering industry by practicing with seven existing and new execution to actualizing quality network in private projects by utilizing Planning and statistical analysis software. By collecting questionnaire based on QMS form the existing literature review and same has been utilized for analysing and investigation in project planning management software. From the analysis we conclude that quality management system will play vital role in customer satisfaction and time consuming have the positive and critical changes in the QMS for each and every project in the construction industry in the execution level.  


2018 ◽  
Vol 4 (9) ◽  
pp. 2023 ◽  
Author(s):  
Muhammad Akram Akhund ◽  
Aftab Hameed Memon ◽  
Hafiz Usama Imad ◽  
Fida Hussain Siddiqui ◽  
Ali Raza Khoso

Motivating public and private construction firms to implement various management systems in their firms is not a simple job. Especially in Pakistan, management system is a new practice, most of the construction firms are not aware about the benefits of management system and what will be achieved after the implementation of management system. The implementation of ISO 9001 Quality Management System (QMS) in the construction industry is a continuing development method, particularly in small construction firms. On the other hand, the awareness level and readiness level of construction industry firms in Pakistan is yet very low as associated to other countries of Asia and Europe where ISO 9001 initiated. The purpose current study is to determine most responsible factors which will motivate the public and private construction firms of Pakistan to adopt the QMS (ISO 9001). A questionnaire survey was conducted and a total of 337 out of 553 questionnaires were received from public and private construction firms of AZBAGIKHPUSI areas. The analysis results depict 3 significant factors, which will motivate construction firms of Pakistan to implement ISO 9001 are (1) to qualify for bidding (2) to improve quality management system of company (3) to reduce wastage. Hence, based on these results and findings, the construction companies require ISO 9001 certification system and registration with Pakistan Engineering Council (PEC) as a constitution passed for the construction firms then to qualify for the bidding.


2019 ◽  
Vol 5 (4) ◽  
pp. 256-259
Author(s):  
S. Annayev ◽  
A. Boykova

Improvement of the quality management system (QMS) of services of construction companies is of exceptional importance. The article gives recommendations on its improvement of QMS at the enterprises of the construction industry of the Russian Federation.


2016 ◽  
Vol 23 (2) ◽  
pp. 114-133 ◽  
Author(s):  
Debby Willar ◽  
Bambang Trigunarsyah ◽  
Vaughan Coffey

Purpose – The review of literature found that there is a significant correlation between a construction company’s organisational culture and the company quality performance. The purpose of this paper is to assess the organisational culture profiles of Indonesian construction companies, and to examine the influence of the companies’ organisational culture profiles on their quality management systems (based on QMS-ISO 9001:2008) implementation. Prior to conducting the examination, there are examinations of the relationships among the quality management system (QMS) variables. Design/methodology/approach – The methodology employed a survey questionnaire of construction industry practitioners who have experience in building and civil engineering works. The Organizational Culture Assessment Instrument was selected due to its suitability in assessing organisation’s underlying culture. Findings – Within the examination among the QMS variables, it was found that problematic issues associated with the implementation of QMS-ISO 9001:2008 in Indonesian construction companies can affect the implementation of the QMS and contribute to the lower level of companies’ business performance. It was also found that there is no significant relationship between the QMS implementation and the companies’ business performance. By using the Competing Values Framework diagram, it was found that most of the construction companies’ organisational culture is characterised by a Clan type which is reflected in how employees are managed, how the organisation is held together, and how the organisation’s success is defined; the leadership style is Hierarchy-focused, while the organisation’s strategy is Market type. It was also found that different culture profiles have different influences on the QMS implementation. Originality/value – A strong mixed Hierarchy and Market culture needs to be developed within the construction companies in Indonesia, as the driver to support proper and successful implementation of their QMS in order to enhance business performance in a quality performance-oriented Indonesian construction industry.


2015 ◽  
Vol 74 (2) ◽  
Author(s):  
Mat Naim Abdullah @ Mohd Asmoni ◽  
Abdul Hakim Mohammed ◽  
Janice Lee Yim Mei ◽  
Low Sheau Ting

This study aims to explore the current implementation of Project Quality Management System and identify critical success factors of project quality management system associated with the indicators for each critical success factor identified. Hundreds of articles searched using keyword of “success factor”, “quality” and “construction” were gathered and analyzed using content analysis method. This research provides a comprehensive compilation of all previous study on the Critical Success Factors for Project Quality Management System implementation, through a clearly structured methodological approach. A total of six critical success factors for project quality management system in construction industry were identified. Each of the critical success factors is associated with three indicators that present evidences of implementation. The findings of this study provide guidance to the organization in implementing project quality management system effectively and efficiently.     


Sign in / Sign up

Export Citation Format

Share Document