Chapter 9. New Public Management, Globalization, and Public Administration Reform

2017 ◽  
pp. 101-112
Author(s):  
Dick Pratt
Keyword(s):  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Public Administration Reform ◽  
New Public

scholarly journals New Public Management-based Reform in Bangladesh: A Review of Public Administration Reform Commission

2018 ◽  
Vol 64 (1) ◽  
pp. 15-35 ◽  
Author(s):  
Md. Shariar Islam
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Service Management ◽  
New Public Management ◽  
Political Commitment ◽  
Reform Implementation ◽  
Public Administration Reform ◽  
The People ◽  
New Public

This article highlights that Bangladesh has not been able to achieve desired success in implementing Public Administration Reform Commission’s (PARC) new public management (NPM)-driven reform recommendations as there are major challenges such as lack of political commitment, bureaucratic unwillingness to bring about change, lack of advocacy for NPM reform among the people and inefficient public service management. To face the challenges of NPM reform implementation, it is needed to ensure political commitment, bureaucratic support, awareness among the people through government, non-government and social organisations.

scholarly journals Modernisation Trends in Public Administration in Slovenia

2020 ◽  
Vol 20 (4) ◽  
pp. 623-647
Author(s):  
Simona Kukovič ◽  
Gorazd Justinek
Keyword(s):  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Classical Model ◽  
Current Crisis ◽  
Optimal Direction ◽  
Public Administration Reform ◽  
New Public ◽  
Wide Range ◽  
Management Approaches

The theory of public administration offers a wide range of paradigms or approaches that are developed as a consequence of various triggers from internal and external environment. The classical model of bureaucratic organization as outlined by Weber is no longer appropriate in modern countries, although it still remains the basis of public administration because of numerous transformations and upgrades. The first major reforms were introduced to public administration via the more modern and market-oriented New Public Management. However, Post-New Public Management approaches have recently developed as a reflection of social and political changes. In this paper, we offer an overview of modern approaches, which do not appear in pure form, but in the form of hybrids. There is no consensus, either in science or in practice, on the optimal direction of public administration development or on the preferential approach. This decision is left to the governments, bearing in mind that each public administration reform and hybridization of approaches affect the complexity of public administration. Analysing the reform of the Slovenian public administration, we have found that the current Strategy of Public Administration Development for 2015-2020 is based on modern elements and values of Post-New Public Management approaches and that reforms strive for modernization, but (as shown by the current crisis) a serious effort will be required in the future to achieve this goal.

scholarly journals Public Administration Reform over Time – Did Change Lead to a More Effective Integrity Management?

2020 ◽  
Vol 18 (2) ◽  
pp. 7-27
Author(s):  
Christoph Demmke
Keyword(s):  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Institutional Integrity ◽  
Public Administration Reform ◽  
New Public ◽  
Ethics Policies ◽  
Integrity Management ◽  
Over Time

The following discussion adds to the discourse regarding the relationship between public administration reform and ethics policies. In this theoreti­cal paper, a narrative is employed that re-reads the old Weberian model as a model of ‘institutional integrity’, which is slowly replaced by a public management concept that focuses on individual integrity. Whereas the Weberian concept defined institutional integrity as a quality of institu­tions, more recent management concepts define institutional integrity as a quality of public officers within institutions. This also explains why the current focus of attention is ever more on individuals (as the main cause for unethical conduct) and the bad-person model of integrity. An alterna­tive framing of this paper is about ‘institutional ethics’ over time. During the last decades, we are moving from an institutional, but mechanical and rigid Weberian model, to an individual, but more fluid New Public Management model. We are moving towards a version of institutional in­tegrity that tries to use new behavioural mechanism to get back to some Weberian virtues, without its structures and technical focus. This novel ‘integrity management’ movement is really all about filling the gaps left by New Public Management doctrines. However, the reform of integrity management also develops into a specialised, sophisticated and profes­sionalised ethics bureaucracy. Trends are towards ever more broader and stricter integrity requirements. Still, ethics policies are ineffective and shortcomings in implementing integrity policies are neglected.

The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery

2021 ◽  
Vol 9 (10) ◽  
pp. 2451-2464
Author(s):  
Bahati Keranga ◽  
Martin Ogutu ◽  
Zachary Awino ◽  
Winnie Njeru
Keyword(s):  
Strategic Planning ◽  
Service Delivery ◽  
Public Administration ◽  
Boards Of Directors ◽  
Public Management ◽  
New Public Management ◽  
Stakeholder Involvement ◽  
Primary Data ◽  
New Public ◽  
The Relationship

In keeping with the New Public Management dispensation, state corporations in Kenya have taken up strategic planning with a view to effect reforms for improved service delivery. New Public Management particularly advances a customer-centric approach to public administration for improved service delivery, with the public, who are the recipients of public service, as key stakeholders in public administration. Despite this, service delivery in the Agribusiness sub-sector in the country is riddled with inadequacies highlighted by among other complaints, unpaid produce supplies, dwindling finances, slumped agricultural extension services and low produce prices. Against this backdrop, the study set out to establish the effect of strategic planning on service delivery and assess how stakeholder involvement influences the relationship between strategic planning and service delivery among agribusiness state corporations in Kenya. Grounded on the New Public Management and Stakeholder theories, the study adopted the positivism paradigm and the descriptive cross-sectional research design. Targeting 73 state corporations pertinent to agribusiness in the country, primary data was collected by use of a structured questionnaire with institutional heads as the units of observation. Both descriptive and inferential statistics were then employed in data analysis. It was established that strategic planning has a significant positive influence on service delivery. Stakeholder involvement was however found to not have a significant moderating effect on the relationship between strategic planning and service delivery. This was attributed to the technocratic approach in the formulation of the strategic plans among state corporations and the numerically limited nature of most stakeholders in state corporations represented in the boards of directors. Following a significant direct effect of stakeholder involvement on service delivery among Agribusiness state corporations in the country, state corporations are implored to involve stakeholders in strategic planning and observe meaningful participation, communication and dispute resolution in the engagement.

CHANGES IN MANAGEMENT AND GOVERNANCE IN PUBLIC ADMINISTRATION. CASE STUDY IN ROMANIA

2021 ◽  
Vol 14(63) (1) ◽  
pp. 71-84
Author(s):  
Maria Popescu ◽  
Lidia Mândru
Keyword(s):  
Conceptual Framework ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Modern Approach ◽  
The Public ◽  
New Public ◽  
Management Perspective

"The paper addresses to the Public Administration (PA) from the management perspective. The first part of the study defines the conceptual framework of the two management doctrines, generically called the New Public Management and New Public Government. The second part of the paper reviews the transformation movement in PA management and governance in Romania in the last two decades. The methodology of the study consists in the analysis of the recent theoretic studies on PA modern approach, and official documents, national and European reports, and other publications related to the PA reform in Romania. "

Perceptions towards the quality of public services in Romania. Poor outcomes of public administration reforms?

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Local Level ◽  
The Public ◽  
Public Administration Reform

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.

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