CHANGES IN MANAGEMENT AND GOVERNANCE IN PUBLIC ADMINISTRATION. CASE STUDY IN ROMANIA

2021 ◽  
Vol 14(63) (1) ◽  
pp. 71-84
Author(s):  
Maria Popescu ◽  
Lidia Mândru
Keyword(s):  
Conceptual Framework ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Modern Approach ◽  
The Public ◽  
New Public ◽  
Management Perspective

"The paper addresses to the Public Administration (PA) from the management perspective. The first part of the study defines the conceptual framework of the two management doctrines, generically called the New Public Management and New Public Government. The second part of the paper reviews the transformation movement in PA management and governance in Romania in the last two decades. The methodology of the study consists in the analysis of the recent theoretic studies on PA modern approach, and official documents, national and European reports, and other publications related to the PA reform in Romania. "

scholarly journals Accounting and the post-new public management

2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Accounting Research ◽  
Societal Relevance ◽  
New Public ◽  
Public Sector Accounting

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.

G2C Marketing

2014 ◽  
pp. 67-84
Author(s):  
Babak Sohrabi ◽  
Amir Khanlari
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Paradigm Shift ◽  
Public Management ◽  
New Public Management ◽  
Customer Orientation ◽  
Relationship Management ◽  
The Public ◽  
New Public ◽  
The Relationship

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector’s principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.

Understanding the Field of Public Policy in the Context of Public Administration Evolution

2022 ◽  
pp. 22-44
Author(s):  
Feras Ali Qawasmeh
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Critical Discussion ◽  
Public Governance ◽  
The Public ◽  
New Public ◽  
Review Study ◽  
New Public Governance

Public policy is classified as a major field in public administration. Therefore, to understand the context of public policy as a field, it is essential to explore its root developments in public administration from epistemological and chronological perspectives. This chapter is a review study referring to main scholarly works including books, academic articles, and studies. The chapter first helps researchers and students in comprehending the evolution of public administration in its four main stages including classical public administration, new public administration, new public management, and new public governance. Second, the chapter presents a general overview of the evolution of the public policy field with particular attention paid to the concepts of Harold Lasswell who is seen as the father of public policy. The chapter then discusses different definitions of public policy. Various classifications of public policy are also investigated. The chapter ends with a critical discussion of the stages model (heuristics).

G2C Marketing

2015 ◽  
pp. 2183-2199
Author(s):  
Babak Sohrabi ◽  
Amir Khanlari
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Paradigm Shift ◽  
Public Management ◽  
New Public Management ◽  
Customer Orientation ◽  
Relationship Management ◽  
The Public ◽  
New Public ◽  
The Relationship

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector's principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.

Electronic Service Delivery in the Local Indian Community of Visakhapatnam

2011 ◽  
pp. 664-669
Author(s):  
V. Venkatakrishnan
Keyword(s):  
Performance Management ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Indian Community ◽  
The Public ◽  
Electronic Service ◽  
New Public ◽  
Managing For Results ◽  
And Performance

New public management (NPM) conceptualised public administration as a business, to be managed with business-like techniques. Since services had to be assessed by the criteria of quality, efficiency, and satisfaction of citizens, the public sector had to reorganize its processes. As strong emphasis was on the services, improving their delivery was expected to facilitate achieving the above criteria. The terms of the NPM approach such as “customer focus, managing for results, and performance management” have become part of the standard language of public administration (Ali, 2001; Bekkers & Zouridis, 1999; Crossing Boundaries, 2005; Spicer, 2004).

The Örebro City Citizen-Oriented E-Government Strategy

2009 ◽  
pp. 752-772 ◽  
Author(s):  
Andreas Ask ◽  
Mathias Hatakka ◽  
Åke Grönlund
Keyword(s):  
Public Management ◽  
Success Factors ◽  
New Public Management ◽  
Risk Level ◽  
The Public ◽  
Strategic Model ◽  
New Public ◽  
Critical Issues ◽  
Government Project

This chapter discusses practices, opportunities, and challenges in local e-government project management by means of a case study involving interviews, document studies, and an element of action research, over eight months. The analysis against e-government success factors finds seven “critical issues”; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and use of standards. We found these issues open for local choice, influences of strong individuals and groups, and chance. This is a consequence of the prevailing strategic model for the public sector, New Public Management, which leaves these issues to be filled by negotiations among many actors with different roles, goals, and action space. The general lesson is that there is a need for practical ways of acting strategically to reduce the risk level and increase the ability to implement policy.

scholarly journals ADMINISTRACIÓN PÚBLICA Y REFORMAS JURÍDICAS: ¿HACIA DÓNDE VA LA BUROCRACIA? (PUBLIC ADMINISTRATION AND LEGAL REFORMS: WHERE IS THE BUREAUCRACY GOING?)

2021 ◽  
Vol 1 (16) ◽  
pp. 54-77
Author(s):  
Luis Fernando Villafuerte Valdés ◽  
Dulce Yaneth López Romero
Keyword(s):  
Decision Making ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
Legal Reforms ◽  
New Public ◽  
Toma De Decisiones

Resumen: El objetivo del artículo es reflexionar teóricamente acerca de la transformación del modelo de administración pública en México, en el que se marca un retorno hacia la vieja burocracia tradicional. Primero, analizamos las principales teorías de la administración pública, tales como la burocracia tradicional, así como la nueva gestión pública. Luego hacemos referencia al neopopulismo y la reavivación de las prácticas de la burocracia tradicional. Concluimos que es fallida la involución en el modelo de administración pública toda vez que ya no contamos con la abundancia de recursos que se tenían en la década de los setentas, tales como el petróleo. También, es posible concluir que este retroceso en el modelo de administración pública no se apega estrictamente al modelo weberiano, toda vez que no hay cumplimiento de la racionalidad administrativa, sino que destacan el autoritarismo, la centralización en la toma de decisiones y el patrimonialismo.Abstrac: The objective of the article is to reflect theoretically about the transformation of the public administration model in Mexico, in which a clear return to the old model of traditional bureaucracy is visualized. First, we analyze the main theories of public administration, such as traditional bureaucracy and new public management. Then we refer to neopopulism and the revival of the practices of the old traditional bureaucracy. We conclude that the involution in the public administration model is failed since we no longer have the abundance of resources that existed in the seventies, such as Petroleum. Also, it is possible to conclude that this setback in the public administration model does not strictly adhere to the Weberian model, since there is no compliance with administrative rationality, highlighting authoritarianism, centralization in decision-making and patrimonialism.

scholarly journals New Public Management And Service Science: Preparing Students For The 21st Century

2008 ◽  
Vol 1 (1) ◽  
pp. 23-30
Author(s):  
Michael O. Adams ◽  
Linda D. Smith
Keyword(s):  
Information Technology ◽  
Public Administration ◽  
21St Century ◽  
Public Management ◽  
New Public Management ◽  
Public Domain ◽  
Service Science ◽  
The Public ◽  
New Public ◽  
Narrow Definition

This effort will seek to discover the foundations of public management and how it relates to information technology, specifically understanding E-government and other technologies in the public domain. Public Management is the development or application of methodical and systematic techniques, often employing comparison quantification, and measurement, that are designed to make the operations of public organizations more efficient, effective and increasingly responsive. This is a considerably crisper, concise, and narrow definition compared to other definitions of public administration, and its sharper focus is attributable to the larger fields encompassing of values in addition to those of efficiency, effectiveness and responsiveness.

Turning New Public Management theory into reality: Performative struggle during a large scale planning process

2017 ◽  
Vol 35 (7) ◽  
pp. 1264-1284 ◽  
Author(s):  
Sander Merkus ◽  
Marcel Veenswijk
Keyword(s):  
Public Management ◽  
Large Scale ◽  
New Public Management ◽  
Planning Process ◽  
Organization Studies ◽  
Public Governance ◽  
The Public ◽  
New Public ◽  
The Will

Within the literature of governance and policy making in the context of planning, the notion of performativity is specifically conceptualized as the self-fulfilling property of performances – such as story-telling – that shape public reality. One specific stream of performativity researchers – dominant in the realm of organization studies – focuses on the enactment of academic theory into reality. We contribute to this idea of bringing theory into being by conceptualizing purposive performative agents who strive to enact a specific theory in reality. Our paper demonstrates through which mechanisms the theory of New Public Management has shaped the reality of public governance at the will of one powerful performative agent. Using a perspective based on performative struggle, our interpretative case study – focused on a large policy process – exhibits how New Public Management doctrine gains influence at the expense of other public management theories. In conclusion, we claim that our findings offer a potential perspective for understanding through which dynamics certain agents aim to shape the public realm in alignment with their preferred theoretical propositions.

scholarly journals Modern Models of Public Administration in EU Countries: Implementation Experience

2019 ◽  
pp. 38-47
Author(s):  
Valentyna Nykolaieva
Keyword(s):  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Civil Service ◽  
Service Providers ◽  
Good Governance ◽  
The Public ◽  
Eu Countries ◽  
New Public ◽  
The Eu

The comparative characteristics of European public administration systems are presented. Particular attention is paid to new models of public administration in EU countries: New Public Management (NPM); New Public Governance (NPG) or New public service (NPS); Good Governance (GG). Both positive and negative characteristics of these government models are listed. Successful reform of public administration is revealed through the creation of appropriate institutions and adherence to the relevant principles, procedures, and standards of public administration and values that should be guided by civil servants. It is proved that the sphere of organization of public administration and civil service in the EU has wide experience through the implementation of so-called «soft» standards. The focus is on highlighting effective tools for reforming public administration in the EU, their main functions. The implications of NPM implementation for European regions, which were adapted by Walter Kicker’s presentation, are outlined. The key features of the new public administration and the cardinal directions of administrative reforms implemented in each EU country are identified, as well as the improvement of the main interconnected components of the public administration system, which include: institutions; rules and procedures, processes and mechanisms for coordination of cooperation; personnel potential. The realization of the reform of the public administration through the reform of administrative procedures, the development of the civil service, the process of decentralization and agencification were clarified. In modern democratic states, managerial innovations are aimed at supporting market mechanisms for democratization of public authorities; market marketing (transformation) of the work of the state with the mass introduction of methods of state managerialism. In these government models, a customer-centric approach is put in place to develop an appropriate strategy based on consumer values, meeting expectations from service providers and implementing information technology.

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