scholarly journals Design Thinking as a Framework for Innovation in Libraries

2020 ◽  
Vol 44 (1) ◽  
pp. 7-11
Author(s):  
Sidsel Bech-Petersen

AbstractThis article presents human-centered design methods as a way to create relevant and vibrant libraries. Dokk1–the main library in Aarhus-is co-created with users, partners, and stakeholders. It has become an open, flexible library space that also uses technology as a way to invite the users to become part of the space. Using design thinking as a new way of working, co-creation also becomes a part of developing new services and spaces and a new way of working for the library staff.

2018 ◽  
Vol 10 (2) ◽  
pp. 23-32 ◽  
Author(s):  
Sabine Junginger

The challenges of future government involve opportunities for the conception, planning and delivery of new government services. Applying the principles and methods of human-centered design offers an alternative path for how we go about designing them. Inquiring into existing design practices allows for the discovery of new forms of design thinking and the application of new design methods and processes. A focus on human experience and human interaction promotes innovation and inventions, newly integrates public organizations and directly contributes to the creation of public value by benefitting the individual, government and society.


Author(s):  
Danielle Poreh ◽  
Euiyoung Kim ◽  
Varna Vasudevan ◽  
Alice Agogino

Despite the growing utilization of human-centered design, both in academia and industry, there is lack of pedagogical materials that support context-based design method selection. When used properly, design methods are linked to successful outcomes in the design process, but with hundreds of design methods to select from, knowing when and how to use a particular method is challenging. Selecting the appropriate design method requires a deep understanding of the project context. Cultivating a selection methodology that is more contextually aware, equips students with the tools to apply the most appropriate methods to their future academic and industry projects. Using theDesignExchange knowledge platform as a teaching material, we discuss a summer design course at the University of California at Berkeley that encourages students to choose design methods rather than the instructors giving a set list. The findings illustrate that when given the task to select a method, students exhibit contextually-aware method selection mindsets.


Author(s):  
Alex Ryan

As designers move upstream from traditional product and service design to engage with challenges characterised by complexity, uniqueness, value conflict, and ambiguity over objectives, they have increasingly integrated systems approaches into their practice. This synthesis of systems thinking with design thinking is forming a distinct new field of systemic design. This paper presents a framework for systemic design as a mindset, methodology, and set of methods that together enable teams to learn, innovate, and adapt to a complex and dynamic environment. We suggest that a systemic design mindset is inquiring, open, integrative, collaborative, and centred. We propose a systemic design methodology composed of six main activities: framing, formulating, generating, reflecting, inquiring, and facilitating. We view systemic design methods as a flexible and open-ended set of procedures for facilitating group collaboration that are both systemic and designerly.  


2021 ◽  
Author(s):  
Irene Göttgens ◽  
Sabine Oertelt-Prigione

BACKGROUND Design-based approaches to healthcare strive to support the development of innovative, effective and person-centered solutions for healthcare. Although their use is increasing, there is no systematic overview describing the details of human centered design (HCD) methods in health innovations. OBJECTIVE This study aims to provide an overview of human centered design approaches applied for the development of health innovations, with the aim of assisting healthcare workers and design researchers in selecting suitable methods for participatory and human centered design processes. METHODS We performed electronic searches in Pubmed, CINHAL, Embase, Cochrane Library, Web of Science, PsycInfo and Sociological Abstracts (2000 – 2020) using search terms related to “human-centered design”, “design thinking”(DT) and “user-centered design”(UCD). Abstracts and full-text articles were screened by two reviewers independently based on predefined inclusion criteria. Data extraction focussed on (a) the methodology employed throughout the research process, (b) the choice of methods in different phases of the innovation cycle and (c) the level of engagement of end-users. RESULTS A wide variation of design-based practices are increasingly applied in health research. Design-based approaches are applied in health research in combination with traditional qualitative and quantitative approaches. All included studies structured the innovation process using a variation of the following phases: understand – define – generate ideas – test. HCD/DT-based research primarily targeted understanding the context and defining the problem whereas UCD-based work focused mainly on the direct generation of solutions. CONCLUSIONS Design-based researchers should tailor their choice of design methods according to their primary focus; problem identification or solution development. Design techniques are challenging to evaluate with traditional biomedical research methods, limiting the opportunity for standardized assessment. Future research on HCD practices should focus on the development of specific standards, transdisciplinary evaluation methods, and guidelines for stakeholder engagement.


2012 ◽  
pp. 211-222
Author(s):  
Satu Miettinen

Service design is establishing itself as a method for developing services and service business. Service needs, new ideas and ways to utilise technology are encountered when the customer and the end user participate in the design process. This chapter focuses on service design methods and the process of how service design can help in innovating customer-orientated service concepts for e-tourism. Service design connects the areas of cultural, social and human interaction. Use of design methods acts as a link between the different views in the service design process. Service design is an emerging field where the terminology and methods are still developing. Mager (2009) has pointed out that the need for service design is evident, as economic development has changed dramatically during the last four decades from manufacturing to provision of information and services. Service design looks at service development from the designer’s point of view. Design thinking has the ability to create concepts, solutions and future service experiences for users.


2019 ◽  
Vol 8 (6) ◽  
pp. 387-406 ◽  
Author(s):  
John Edison Muñoz ◽  
Afonso Gonçalves ◽  
Élvio Rúbio Gouveia ◽  
Mónica S. Cameirão ◽  
Sergi Bermúdez i Badia

2020 ◽  
Vol 17 (5) ◽  
pp. 662-667
Author(s):  
Achala Vagal ◽  
Shaun A. Wahab ◽  
Bain Butcher ◽  
Nat Zettel ◽  
Erik Kemper ◽  
...  

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